Dean Jernigan
Analyst · Cantor Fitzgerald
Thank you. Good morning, everyone. Today's company remarks will include certain forward-looking statements regarding earnings and strategy that involve risks, uncertainties and other factors that may cause the actual results to differ materially from these forward-looking statements. The risks and factors that could cause our actual results to differ materially from forward-looking statements are provided in documents the company files with the SEC, specifically Form 8-K, together with earnings release filed with the Form 8-K in the Business Risk Factors section of the company's annual report on Form 10-K.
In addition, the company's remarks include reference to non-GAAP measures. A reconciliation between GAAP and non-GAAP measures can be found on the company's website.
Good morning again. Thanks for joining us today. As usual, Chris Marr, our President and Chief Investment Officer is here with me; and Tim Martin, our Chief Financial Officer. I will kick it off by making a few comments and then turn it over to Chris and Tim and then we'll get to Q&A.
First of all, let me start off by just saying that we're pleased with the healthy results that we've reported last night, despite the challenging economic times that we still find ourselves in. We're very pleased with how we remain positioned for long-term value creation for this company and within our business plan. I would call our results good, not great, during the quarter. But as we go forward, we think we have our company positioned for many, many good and some great quarters ahead.
I don't often brag or talk about our robust operational platform, but that is what gives me the comfort and enthusiasm for how I see our company moving forward. Those of you who've had the opportunity to visit us here in Pennsylvania, you have seen, and I want to comment, on our areas that have really caused this company to be positioned for the future. Our revenue management department, as you all know, we manage to revenue, not rate or not occupancy. Very pleased with the sophistication of that department as we move forward. Our call center, which we call our sales center, second to none. I will put our sale center up to compare against any sales center in the country. We're very pleased with those results. Our real-time operations and financial reports that we get, and, of course, last but not least, the very sophisticated Internet marketing programs that we enjoy here in the company.
This platform has been built during these last 5 years, and so I would compare it to any in our sector and in fact any in the real estate investment trust world. Very pleased with where we're positioned today with our platform going forward.
As far as our external growth initiatives, we've spoken many times about our Storage Deluxe acquisition, but also our other properties that we have been buying over the last couple of years. And I'm happy to report that the results were remarkably consistent with our expectations.
Long term, we feel like we're very positioned to take advantage of the industry consolidation, which is happening today, and I'll speak more about that in a minute. But with our healthy balance sheet and our broad access to capital and our disciplined investment process and our competitive third-party management platform, that consolidation opportunity is big and is real and is right before us.
But more immediately, we've seen demand trends in the last few weeks that have energized us and give us confidence as we head into the rental season. A couple of years ago, I think it was, I said on this call that I really couldn't comment about what I thought the rental season was going to bring us because it was just too uncertain at that point in time. Looking back on it, I think I was right to make that comment. But today, I'll tell you, we do have confidence, I'm sure -- and Chris will speak to that as we move into the rental season.
But going back up to 30,000 feet for a minute and looking at the crystal ball that I continuously gaze into, I think last quarter, I commented about how well I thought all storage REITS would do this year compared to the RMZ, and I still feel good about that prognostication as this quarter has played out in, of course, on into Q2.
I look back this morning at some transcripts of when we went into the recession and what we talked about in those days. And in Q2 '09, I jokingly talked about I felt like we were in an L-shaped recovery, meaning, of course, no recovery. And I talked about different markets at that point in time, how many were not -- did not feel like we had reached the bottom of that recovery. In Q2 '10, approximately 2 years ago, I talked about how I thought we were going into a recovery that looked like a check mark, a precipitous drop with a long-tail recovery, but very low and very slow. And as I look at the jobs report that we heard this morning and look at the GDP growth that we are barely enjoying, between 2% and 2.5%, I think that guess a couple of years ago continues -- it looks good at this point in time. So those look like going forward, I'm afraid it's more of the same. I think the economy has a lot of work ahead of it. I saw Mr. Buffett on TV this morning, saying that he thought home building would be what brought us out of -- or put us in a much better improving GDP number, a growing economy. But I don't see that happening. It was reported this week that our homeownership ratio or percentage had dropped onto 65.4%, and that is a more normalized level than what we've experienced here in the last few years when it peaked at 69.2%. But I see that continuing to drop and go through that 65% level, which is good news for the multifamily guys, and I think that's good news for us as well, more people moving -- people downsizing in smaller units, housing units. But it's not so good for the economy. But I think there is a silver lining in that 2% to 3% GDP growth for our economy over the next 2 years, if I'm right about that. And that is the consolidation opportunity that I spoke about a few minutes ago. I think the smaller players are struggling today. They've been struggling for the last 3 or 4 years, and they're going to continue to struggle. And the public companies with healthy balance sheets and good access to capital are going to be able to grow our companies dramatically, I think. So this company, with a robust operating platform with our balance sheet, I think we're perfectly positioned to continue to grow on an organic basis. But even more importantly, as we go forward, we're going to grow dramatically externally, I believe, over the next few years.
So with that, I'll put my crystal ball away and turn it over to Chris Marr.