Andrew Florance
Analyst · Raymond James
Thank you, Rich. Thank you all for joining us on this call to discuss CoStar Group's first quarter 2012 results. I'm happy to announce that the strong momentum we had in 2011 has continued through the first quarter of this year. It's great to come out of the gates so strong in 2012. Our revenue and sales growth has continued to accelerate. This is broad based and coming from across our products and our geographies, both domestic and international.
We recorded our 10th consecutive quarter of record revenue. We had first quarter revenue of $68.6 million. This is an exceptional increase of 15.1% over the first quarter of last year. Our first quarter annualized net new sales increased 23% year-over-year. With $8.4 million of annualized net new sales in the first quarter 2012, we achieved the highest first quarter net new sales quarter we've ever had. The U.S. economy hit a bit of mild turbulence in the first quarter 2012, and the first quarter is historically not our strongest sales quarter, so we're very pleased with the results.
On the earnings side, our adjusted EBITDA for the first quarter 2012 grew by almost 21% over the first quarter last year, and our non-GAAP net income for the first quarter of 2012 was up 32% year-over-year to $8.2 million. You can find the reconciliation of adjusted EBITDA and non-GAAP net income to the GAAP basis results in our press release issued yesterday, which is available on our website, costar.com.
Our in-quarter renewal rate for subscription-based services during the first quarter increased to 94%. This is the highest renewal rate we have had since the beginning of 2006 and is a very good number for us in the longer-term history. I continue to be particularly proud of the 98% renewal rate with our clients who have been with us for 5 years or more. We added 1,560 new individual subscribers in the first quarter of 2012. We now have nearly 95,000 paying subscribers, the most we've ever had. We expect to hit and look forward to hitting the 100,000 paying subscriber milestone in the not-too-distant future. Overall, I'm very pleased with the financial results we generated in the first quarter, and I feel that our team performed brilliantly.
I do not believe that improving economic conditions alone are driving our sales momentum. I believe that we now have the strongest sales organization we've ever had. We currently have more than 210 salespeople and sales managers, with 139 of those being quota-carrying field sales representatives. Our average field sales representative now has 39 months of experience. That is an average of the wide distribution. Many of our salespeople actually have 10 or more years of experience at this point.
We typically see sales productivity increase with tenure. And this is the most tenured scaled up sales force we've ever enjoyed, which is a large part of the reason we believe we are seeing great results. In many organizations, salespeople focus exclusively on hunting new business. But in our business model, the key to success is placing equal priority on pursuing new business while continuing to strengthen our relationships and reinforce our value proposition with our existing clients. Our sales organization is now seasoned enough to understand that principle. That is another core reason why we're succeeding right now.
Going into the last downturn, we, unlike many other companies, continue to invest in growing our organization in order to capture what we believe is a great achievable billion-dollar revenue opportunity, servicing the commercial real estate community's need for information. Because of that consistent approach to building our sales force, we have a large experienced sales force that have to fight hard to keep their customers during the downturn. The CoStar sales force is battle tested and proving -- performing beautifully with a slight economic tailwind now. This week and last, I had the opportunity to observe focus groups that a market research firm conducted with commercial real estate professionals who are both prospects and are customers. While I learned ways we can improve our performance from those folks, I also heard them clearly state 2 CoStar strengths. The first was, as I just discussed, our local field sales organization does an outstanding job of supporting them and making our products work for them. Secondly, the participants unequivocally stated that they "love CoStarGO." They conveyed that with passion and conviction. They feel that Apple's iPad teamed with our powerful commercial real estate information app is transforming the way they do business and empowering them in the field.
We just reached another milestone, 10,000 users for CoStarGo. In just over 7 months since the launch, commercial real estate professionals have enthusiastically embraced CoStar's mobile technology and have made it part of their daily routine. I believe we are just seeing the beginning of the impact and potential of CoStarGo. I've heard very positive feedback from retailers, brokers, owners and appraisers on CoStarGo. Despite that, only just over 10% of our users today have discovered this new platform. I believe that eventually most will use it. From informal surveys, it appears that only a minority of our clients even own an iPad. We noticed a surge of usage over the holidays at the end of 2011, as clients receive iPads as gifts, so we noticed a similar surge in usage when the new iPad came out recently.
As the functionality and penetration of the iPad increases, we believe the appeal of CoStarGo will increase with it. I spent a day last week with executives on our development team, reviewing new products and upgrades in our pipeline, and one of the things that impressed me the most was the wealth of potentially valuable new features we have planned for the CoStarGo platform.
One of the development initiatives they would like to share with you now is our work on bringing CoStarGo to the U.K. market. We currently have a large component of our development team working on merging our U.K. research fulfillment and CRM systems into our U.S. software platform. That project has completed a number of key milestones successfully, and we expect it to be done by late this summer. We expect to complete a U.K. edition of CoStarGo at approximately the same time. Unlike the U.S., where we provide CoStarGo at no additional cost to our customers that subscribe to Property, Tenant, COMPS, in the U.K., we plan to sell CoStarGo as an add-on to our existing service there.
Well over 90% of the top 50 brokerage firms in the United Kingdom currently subscribe to our services, but our U.K. pricing is generally much lower than our U.S. pricing, and we feel that CoStarGo will give us a great tool to help raise our average revenue per client in the U.K. We anticipate taking CoStarGo U.K. to market just after London Olympics, and we believe it will drive solid U.K. sales figures beginning in the fall.
We plan to follow the release of CoStarGo with the U.K. version of our successful Property Professional, Tenant and COMPS suite of services. We believe that this initiative can add to the momentum we already see building in our U.K. sales numbers. For example in Q1 2012, U.K. net new sales increased more than 70% over Q1 2011 sales results. In fact, this month, we just signed the final top 10 U.K. chartered surveyor brokerage firm that was not already one of our clients. We believe that in combination, these initiatives and accomplishments will return the U.K. segment to a good profitability. Should we achieve solid profitability and good scale in the U.K., we think that will be an indicator of the potential global scale of the opportunity that CoStar can address.
In addition to our U.K. and CoStarGo software development initiatives, we are also progressing on several other key software initiatives, most notably CoStar Fusion, our next generation web product that's expected to integrate the functionality of our current flagship product suite with elements of PPR analytics, showcase marketing, resolve asset management tools, virtual premise and various other new tools we're currently building. We believe that this is a significant software design project that could have a very positive impact on sales in 2013, in a similar fashion to the way CoStarGo positively impacted sales in 2011 and into the first quarter. I will update you further on these initiatives as they mature and they progress from product design phase into development in the coming quarters.
I want to present a brief summary of current commercial real estate market conditions and how I believe they're giving us the economic environment we need to turn this into a -- to give us the kind of good performance we're seeing right now. We believe it is likely that this positive economic environment could potentially continue for years. If a commercial real estate market gets even better, we could expect similarly better results for CoStar.
Coming out of this recession, commercial real estate rents are well below the long-term inflation adjusted averages. Employment, though inconsistent, is growing, and in particular, office employment is really showing strong growth. Corporate profits continue at record levels and that's normally correlated with leasing activity. All of these facts are combining to drive a healthy level of property leasing activity. In fact, net absorption of office space had its eighth consecutive quarter of positive increase. Leasing drives commissions, and that supports our key clients' financial health. We are seeing very little construction activity. It remains at record lows. All of this means that office vacancy rates have fallen from 13.6% at their worst level in this cycle to 12.9% now. We expect they'll continue to fall for several years. We are, in fact, just reaching the point at which tightening supply can create the environment where rents will rise, which could further increase revenues for our core customer base.
This creates some justified optimism as building sales in 2011 were up over 40% from 2010. In particular, because of increased financing availability, we've seen a noted increase in portfolio and large building sales. Since this increased volume means increased commissions, this is also a strong indicator for CoStar, as after leasing commissions, sales commissions are the next largest revenue driver for many of our clients and prospects. I continue to believe that commercial real estate markets are relatively stable, and that helps the outlook for CoStar in 2012 and beyond.
Let's see, is there anything else I forgot? Finally, there's LoopNet. We recently announced that we reached an agreement with the staff of the Federal Trade Commission on a consent decree that moves us closer to the completion of the merger with LoopNet. We are now awaiting final approval by the FTC commissioners, which, if granted, would allow us to close the deal. As of this call, we have not received the commissioners' approval, but we remain hopeful that we will receive such an approval and be in a position to close the merger by April 30, 2012. If that does not occur, the merger agreement does not automatically terminate on April 30, 2012 unless either CoStar or LoopNet exercise an affirmative election to terminate the merger agreement. With the FTC commissioners action pending, and to deal with the possibility of not being able to close by April 30, 2012, CoStar has extended its financing commitments for the merger past April 30, 2012.
We are not providing details of the consent order pending the FTC's review and approval, but we believe that the proposed consent order will not affect our ability to realize the material benefits of the merger. In the event that we do not receive approval from the FTC -- I'm sorry, yes, in the event that we do receive approval from the FTC, we expect to schedule a conference call with investors shortly thereafter to discuss the terms of the consent and our initial plans for putting 2 companies together. We are not in a position to discuss the status of the potential LoopNet merger today beyond what we have said here and in previous statements.
In summary, we're off to a great start in 2012. I believe that we will continue to bring a series of innovative and valuable products to market, which will drive sales and grow earnings as we move towards our $1 billion revenue goal.
I will now turn the call over to our Chief Financial Officer, Mr. Brian Radecki.