Mark Zoradi
Analyst · Macquarie
Thank you, Chanda and good morning everyone. We appreciate you joining us to discuss our 2019 fourth quarter and full year results. I will primarily focus on full year highlights and Sean will address our quarterly financials in his prepared remarks. We are pleased to report our fifth consecutive year of record revenues, which grew approximately 2% in 2019 to reach $3.3 billion worldwide. During the course of the year, we continue to effectively drive our strategic initiatives to expand our domestic market share and capitalize on the slate of solid film content to achieve this all-time high result. I would like to commend our global team for their ongoing focus and execution to deliver this truly remarkable trend. As for the North America industry box office, 2019 produced the second highest grossing box office of all time following 2018 sensational record-setting results. And while many in the industry myself included, believe that 2019 had the potential to deliver another record year. We find it hard to be too disappointed with $11.4 billion of box office, while down approximately 4% versus 2018. That’s coming off the heels of last year’s sizable 7% growth. And it’s also worth noting that while 2019 fell shy of setting the new record, the industry has delivered three record results in the past 5 years. With that backdrop, Cinemark’s domestic operation again surpassed North America’s full year industry box office performance by an impressive 200 basis points. And for reference, we are comparing against sizable industry outperformance of 80, 90, 100 and 200 basis points for the previous 4 years. Moreover, we have now exceeded the industry for 10 of the past 11 years. We attribute much of this long-term success to our sustained focus on attracting and building attendance to maximize box office, while pursuing opportunities to capture incremental ancillary revenue. To achieve this objective, we are pursuing a wide range of initiatives that are aligned with the following strategies: one, providing extraordinary guest experience; two, strengthen overall guest engagement; and three, push, pursue organic and synergistic growth opportunities while enhancing our core circuit and we will pursue these strategies while maintaining the financial strength and flexibility of our balance sheet and cash position. So, let’s dive a little deeper into what we have planned for each of these strategies in 2020 starting with our guest experience. We believe our top-notch customer service, along with the sustained investment we have made to maintain our theaters as well as expanded premium amenities, such as luxury loungers, XD premium large-format auditoriums and enhanced food and beverage offerings are meaningful differentiators for Cinemark. Luxury Lounger recliner seats remained a highly sought-after preference of our customers and continue to generate lucrative returns in excess of our 20% threshold. In 2019, we added another 200 auditoriums to our Luxury Lounger footprint, which brought our U.S. total recliner screen count to 2,765 or 60% of our entire domestic circuit. Based on the current pipeline of opportunities in 2020, we anticipate reclining an additional 200 auditoriums, which will further extend recliners to approximately 65% of our domestic footprint and continue to secure Cinemark’s leadership position with the highest penetration of recliners among the major players. Luxury Loungers have also been implemented in nearly 80% of our domestic premium large-format XD auditoriums, which take the ultimate immersive viewing experience that our XDs create to the next level. Consumer preference for XD heightened sound and technology, along with this gigantic wall-to-wall screens, is evident in 2019’s global record of $165 million in admission revenue that we generated on our XD screens. This represents more than 9% of our worldwide box office on approximately 4% of our global screens. Notably, our XD premium theater amenity remains the number one exhibitor branded large format in the world, with 275 XD screens throughout the U.S. and Latin America. During 2020, we will continue to capitalize on the strength of XD as we introduce XD screens in the majority of our new builds, add second XD screens in select locations and continue to pursue marketing campaigns to heighten brand recognition and awareness. Expanding upon our commitment to the guest experience through theater technology, we recently announced a 10-year worldwide exclusive agreement with Cinionic to install Barcode Series 4 RGB laser projectors, which will further elevate the movie-going experience for our global audiences through improved light uniformity, larger color gamut, sharper focus and enhanced contrast ratios. Another benefit of laser technology beyond the guest experience is that our overall operating expense will decline with the rollout, including reduced warranties, maintenance, labor, electricity and parts as the new labor technology is phased in throughout our worldwide circuit. While there will be capital expenditures associated with this laser technology, we have factored that into our previous commentary regarding our expectations for CapEx going forward. We will strategically deploy laser projectors over the course of the next 10 years, which allows us to extend the life of our existing digital projectors as we methodically execute our projector conversion plans. Another amenity that further enhances our guest overall experience at Cinemark is expanded food and beverage offering. Guest feedback on the convenience of enjoying high-quality food options and partaking in a nice glass of wine or a craft beer, while watching a movie, has been phenomenal and become an integral component of our evolving movie-going experience over the past several years. Furthermore, it continues to provide meaningful revenue and margin growth as is apparent in our 13th consecutive year of food and beverage per cap growth, which reached another high of $5.31 in 2019. Over the course of 2020, we will continue to test and rollout new food and beverage concepts, further extend successful programs like Pizza Hut and alcohol, actively pursue growth in our core popcorn, candy and fountain drink categories, utilize broad and personalized promotional opportunities to drive incremental incident, and continue to explore new and more efficient throughput strategies to reduce wait times. We look forward to sharing these outcomes and results with you as the initiatives progress. Supplementing our focus on providing guests and extraordinary movie-going experience is an emphasis on strengthening our overall engagement with Cinemark. These initiatives include a wide range of marketing programs, data analytic efforts and communication strategies that are aimed at increasing awareness, attracting broader audiences and providing personalized experiences that enrich each of our guests’ unique interaction with Cinemark. Our Movie Club subscription and Movie Fan loyalty programs have been paramount to this engagement initiative. Movie Club continues to deliver strong consistent results. We added an incremental 100,000 net members since our last earnings call and now have in excess of 950,000 active members providing us consistent cash flow from their monthly memberships. Notably, those 950,000 members translate to an average of more than 2,700 members per theater and solidifies Movie Club as the number one subscription program in the U.S. on a per location basis. Movie Club is designed to provide a tremendous value to a wide range of movie-going population from highly frequency individual movie-goers to families who only go to the theater a handful of times per year. And as such, we continue to see our membership base grow on a consistent healthy trajectory. Program benefits that include rollover movie credits, a 20% concession discount, waved online fees, the ability to share with family and friends, all with no sign of commitments make Movie Club the most consumer-friendly program available. Our members continue to validate this point with sustained membership satisfaction rates that exceed 90%. Furthermore, we continue to experience high levels of engagement. In just 2 years since we launched Movie Club, we have sold approximately 38 million tickets through the program and more than 80% of those movie credits that have been issued have been redeemed. As we continue to attract more guests into Movie Club and better understand and engage with our members, we are achieving our program goals of enhancing the guest experience, increasing movie-going frequency and driving more loyalty to Cinemark. Our newest members, much like our early adopters, visit our theaters 3 times more often than the traditional moviegoer. And over the course of 2019, Movie Club purchases accounted for 14% of our domestic box office, which grew to 17% in the fourth quarter. Along these same lines, we continue to see positive engagement trends through the improvements we have made to our free domestic Movie Fan loyalty program and various international programs throughout Latin America. In fact, we have seen an uptick of 65% in reward redemptions since launching Movie Fan with membership growth in excess of 10% since the end of the third quarter. To-date, we have over 12 million addressable consumers on a global basis with whom we have direct ongoing relationships and communication. The customer information these programs supply is powerful data as it provides us the ability to analyze and segment consumer preferences and behaviors, personalize communication on an individual level and customize offers and marketing messages and enrich the guest connectivity to Cinemark. Furthermore, this information is highly valuable to our studio partners as we collectively aim to more effectively tailor marketing campaigns to grow audiences and drive incremental visits to our theaters. Much like the varied enhancements we have made to our loyalty program, similar recent advancements in our mobile app development website upgrades, strategic partnerships and digital marketing capabilities have only boosted guest engagement and online ticket sales. While much has been achieved over the past couple of years, we still believe we have plenty of runway remaining as we continue to strategically focus our customer engagement journey in 2020 and beyond. As we work to create an extraordinary guest experience and strengthen engagement, we are also keenly focused on generating additional growth both organically and synergistically, while enhancing our core circuit and maintaining the health of our financial position. This includes making strategic investments and advances in expansion, amenities, maintenance and productivity that follow a prudent and disciplined approach. Over the course of 2020, we will continue to actively pursue new builds and recliners that can confidently deliver our stringent ROI and EBITDA hurdles, opportunistic and accretive M&A where we can establish and maintain a strong market position, other ROI generating opportunities such as food and beverage, projection equipment as well as efficiency tools, R&D into new potential growth channels like virtual reality, gaming and dine-in concepts and sustained theater maintenance to preserve the health and quality of our existing circuit which has been a meaningful competitive advantage over the years. We will also continue to aggressively pursue the continuous improvement program that we initiated in 2019 and discuss briefly during our last earnings call. A key goal of this program is to generate meaningful productive benefits through process simplification and improved operating efficiencies. To this end, we have targeted $40 million of opportunities to derive incremental margin improvement in our core operations that we expect to begin recognizing in 2020. Now, turning our attention specifically to Latin America for a moment, after a couple of years of content-related decline, we saw a positive jump in Latin America attendance in 2019, that was up almost 7% as a stronger crop of family and action-oriented films resonated particularly well across the region. On the back of this content, our full year revenue grew 20% on a constant currency basis. Our 2019 adjusted EBITDA was also up 16% in constant dollars and would have been up 23%, excluding the non-operational drag of ASC 842 lease accounting during the year. While operational results in Latin America rallied for the majority of 2019, unfortunately, the final months of the year encountered a series of challenges that led to an abnormally low 11.9% adjusted EBITDA margin in fourth quarter. In addition to the fourth quarter’s historically being the lowest attended quarter in the region due to holiday and seasonality driven content relief patterns in the Southern Hemisphere, this quarter was further impacted by the non-operational drag of lease accounting changes and the virtual print fees known as VPF that are winding down. Under-performance of films relative to expectation, along with softer box office, generated by mid-tier movies and local titles and a crisis in Chile, including weeks of civil protests and riots that caused the prolonged closer of nearly all our theater throughout the country. While some of these factors are one-off, it’s worth noting that the non-operational impact of lease accounting and VPF wind down will be ongoing. As result of these changes, we expect the reported adjusted EBITDA margin for our international segment will most likely hover in the mid-teens going forward with the potential to reach the high-teens when attendance is strong. And while our reported margins will be impacted by these factors, I would like to be clear that we are not compromising any international ROI or margin investment thresholds. We remain prudent in our investment approach in Latin America targeting opportunistic and accretive growth. We have not in the past nor will we in the future grow simply for growth’s sake. As such, the scale of our future international screen growth will remain contingent upon the political and economic environment as well as the intricate nature of each individual real estate development prospect. And that’s a nice segue into my next topic of capital allocation. As we think about capital allocation, we target a balanced and disciplined approach to maximize long-term shareholder value with the following priorities: one, maintain our balance sheet strength to preserve flexibility and risk management; two, actively pursue strategic and financially accretive investments to grow and secure the long-term viability of Cinemark, which I outlined during the strategic initiative discussions a moment ago; and three, distribute excess cash to shareholders. With that, I am pleased to announce our firth consecutive increase to our dividend, with a 6% increase or $0.08 to $1.44 per annum. With this latest bump, we have now grown our dividend by 33% over a 5-year period, which demonstrates our board’s and management’s ongoing confidence in the strength of Cinemark as well as the industry in which we operate. In that vein, we remain very optimistic about the long-term prospects for theatrical exhibition. I mentioned in my opening remarks, but it’s worth highlighting again, in 3 of the past 5 years, the North America industry box office has reached new all-time highs and that is in the midst of a significant expansion of in-home streaming content. We continue to believe that we predominantly compete for consumer’s time once they decide to leave their home. And that streaming and theatrical movie-going are in many ways complementary to one another, much like TV and theatrical movie-goers have been for years. This notion was evidenced once again by the latest Ernst & Young Research, which showed a linear correlation between people’s streaming and movie-going behavior. People who love movies simply enjoy and crave them in all formats. As such, Cinemark will continue to focus on creating an elevated theatrical experience that cannot be replicated in home. In doing so, we will be well positioned to continue to capitalize on the strength of content such as January’s breakout hit Bad Boys for Life, this past weekend’s big success of Sonic the Hedgehog, and the myriad of diverse films still to come in 2020, including No Time To Die, the next in a long series of James Bond hits, Fast & Furious 9, Wonder Woman 84, Tenet from Chris Nolan, Maverick, the long-awaited follow-up to Top Gun, the return of those minions, Disney’s Jungle Book and in addition, two films from Marvel and two from Pixar and that’s just to name a few. And speaking further to the long-term prospects for theatrical exhibition, we are excited to already have a line of sight to a very strong range of product of 2021 releases, including Jurassic World 3, the next Thor: Love and Thunder; the next Mission Impossible; the Batman; a new Indiana Jones; Fast & Furious 10; and of course, the long anticipated next installment of Avatar. In closing, as I reflect in our business, we remain very optimistic about the stability, long-term viability of our industry. I have lived and worked in this industry for 35 years, most of those years at Walt Disney Studios helping to develop their video, cable television, DVD and theatrical motion picture businesses and the last 5 years at Cinemark helping to enhance the out-of-home movie-going experience and deploying upgraded guest experiences. This perspective affords me a long-term view over the course of in-home technology evolution. The movie-going consumer has remained the most important component in this mix and is demonstrated time and time again a desire to experience the magic and wonder of larger than life immersive cinematic experience, that can only happen in a large darkened auditorium among fellow moviegoers enthralled in the on-screen action. Cinemark remains committed to providing that exceptional movie-going experience, while planning and operating our company in the most prudent financially stable manner. That concludes my prepared remarks. I will now turn the call over to Sean to address a more detailed discussion of our fourth quarter financial performance. Sean?