Mark Zoradi
Analyst · MKM Partners
Thank you, Chanda, and good morning, everyone. We are pleased to report record worldwide third quarter revenues on the back of a film lineup that resonated extremely well with audiences across the United States and the 15 countries in which we operate through South and Central America. The North American industry box office increased by 3.5% this quarter, with an uptick in both attendance and pricing. Meanwhile, Cinemark’s domestic admission revenues performed yet again and outpaced the industry by growing 5.3% and exceeding industry results by a sizable 180 basis points. This results further extends our industry outperformance trend to 38 out of the past 43 quarters. Industry box office was propelled by several mega hits in the third quarter as the top five films drove 53% of the gross results. And while this degree of blockbuster concentration put pressure on 3Q film rental rates, it clearly delivered meaningful U.S. revenue growth. The robust Hollywood film product also carried over to Latin America box office, which was further supplemented by a sizable result of the second installment of Nada a Perder, which is a locally produced title from Brazil. Collectively, Hollywood and local content drove attendance growth for the region of 11.9% during the quarter. In addition to the benefits derived by strong film content, our third quarter performance was bolstered by the continued focus on, and execution of our guest-oriented strategic priorities, which include one, providing top-notch customer service and amenities; two, delivering quality and variety of food and beverage offerings; and three, engaging guests through targeted and personalized interaction both within and beyond our physical theaters. I'd like to expand upon each one of these three priorities, including several of their underlying initiatives. First off, top-notch customer service has been a hallmark of Cinemark’s culture, dating back to our founding 35 years ago. We place great emphasis on training our employees to interact with guests in a manner that serves to enhance their overall experience when visiting our theaters. We fundamentally believe that our approach to customer service is a competitive advantage and a pillar of our ongoing success. We also continue to prudently invest in amenities that further enhance the experience guests enjoy at Cinemark, such as Luxury Lounger reclining seats. Consumers have demonstrated a strong preference for Luxury Lounger, which we see evidenced by the high utilization of a recline theaters. This high utilization combined with increased pricing flexibility and food and beverage consumption has yield an investment return well in excess of our 20% threshold. At the end of the third quarter, nearly 2,700 of our auditoriums featured Luxury Loungers, which represents 58% of our domestic circuit and it's the highest recliner penetration among major players. At our current pace, we anticipate that approximately 60% of our U.S. footprint will feature recliner seats by the end of this year. Going forward, while we expect our volume of recliner investments will continue to decline, the overall percentage of our circuit that features recliners will continue to gradually increase as we pursue a handful of strategic theater remodels in the coming years and all of our new domestic builds include this amenity. Cinemark’s XD, our premium large-format technology is another amenity that further heightens the viewing experience we provide our guests. Our XD investment strategy includes incorporating at least one XD auditorium into each new theater we build and adding second XD auditoriums where demand calls for it. In addition to the enhanced sight, sound, and immersive atmosphere that our XDs deliver, 75% of our domestic XDs are reclined. Furthermore, our XDs provide us advantaged economics, flexibility, and control. We're able to feature the biggest movie every week in these auditoriums, which has helped our XDs deliver consistently outsized results as they typically generate approximately 9% of our worldwide box office, while accounting for only 4% of our overall screens. In this regard, the third quarter was no exception. Moving onto our second-guest oriented priority. We believe that food and beverage helps to further enhance the experience our guests have when they visit our theaters and we strive to provide concession options that appeal to every palate. As we've outlined in the past, there are a range of initiatives we are actively pursuing to sustain growth in incident consumption and overall food and beverage spend. These initiatives include generating lift within our highest margin core categories that includes fountain drinks, popcorn, and candy as well as simultaneously driving incremental sales in emerging categories like alcohol, expanded food, multicultural offerings, and merchandise. Together, these actions drove another third quarter per cap record of $5.22 in the U.S. which was up 9.7% and marked the 51st consecutive quarter of year-over-year per cap growth. While we keep raising the bar for ourselves, we are continuously analyzing new and innovative food and beverage concepts to maintain this growth trend for many more quarters to come, albeit our historic CAGR of 5% to 6% growth seems more reasonable than the double-digit growth we have delivered year-to-date. Our third guest-oriented strategic priority is engaging guests through targeted and personalized interaction both within and beyond our physical theaters. We've been investing in marketing, advanced data analytics, and information technology expertise to strengthen our ability to not only identify customers, but also better understand their unique and individual preferences. Preferences such as movie genres, day and showtime inclinations, favorite theater, seat selections, food and beverage purchases, et cetera. This knowledge is invaluable in creating tailored communication and offers for our guests that help drive loyalty and more frequent visits to our theaters. Loyalty programs are an excellent channel for building customer relationships with personalized communication and as such, we recently relaunched our free loyalty program, which we now call Movie Fan. Inclusive in this relaunch was a simplification of the programs features, a transition to a dollar spend rather than a transactional model and an enhancement of reward options. Though it's still early, we've seen fantastic consumer response to Movie Fan, including a healthy uptick in signups, which has boosted our worldwide loyalty member base to over 11 million. And while the near-term ramp-up of our loyalty program is generating a slight drag on our reported metrics and adjusted EBITDA results due to required accounting deferrals as points get issued. We're already seeing the benefits of the revamp program through positive momentum in customer utilization and engagement. Furthermore, we believe we'll be able to use this program to drive even deeper engagement visits to our theaters, food and beverage consumption through unique Cinemark exclusive experiences and personalized digital offers. Along these same lines, Movie Club, our paid subscription program that we launched nearly two years ago, continues to perform exceptionally well and we remain enthused with the strength and consistency of its metrics. Movie Club now has more than 850,000 members, which represents over 2,400 members per theater location and is by far the highest national subscription membership on a per location basis. Movie Club success and high member satisfaction is directly related to the unique benefits, value and convenience it offers consumers, which include the ability to roll over unused movie credits, a 20% food and beverage discount, waived online fees, add-on tickets for companions, as well as the ability to share unused movie credits, making this effectively a household benefit for the whole family and friends and a user friendly monthly membership with no signup or cancellation strings attached. Considering all of these benefits, Cinemark's Movie Club provides the best overall value for moviegoers who attend theaters 2x or less per month, which encompasses the vast majority of the moviegoing population. Since inception, more than 29 million movie tickets have been sold through Movie Club. During the third quarter alone, Movie Club represented 15% of our domestic box office. We're most encouraged with the increase in moviegoing frequency with members reporting they're attending the theater more often since joining, which is also supported by our internal analytics. Furthermore, this uptick in theater visitation is helping to boost our food and beverage strength as Movie Club members have comparable food and beverage spends to those of non-members, even with a 20% discount. We are thrilled with Movie Club’s results, and the impact it continues to have on our overall performance. We remain focused on seeking opportunities to further grow our membership base, while leveraging the data and key learnings to enhance the Cinemark experience. Rounding out my prepared comments, I'd like to briefly touch on the film slate. The fourth quarter kicked off stronger than expected with the huge success of Joker, now the highest rated R-rated film of all time. We are eagerly awaiting the release of Ford v. Ferrari, A Beautiful Day in the Neighborhood, sequels from Frozen and Jumanji, and of course, Star Wars: The Rise of Skywalker among many others. And as outlined during our earnings call in August, we're enthusiastic for the 2020 film slate that's been announced today with some fresh new content in addition to some beloved franchises and sequels. We continue to reinforce taking a long-term view when evaluating the exhibition industry rather than a weekend, monthly, quarterly, or even annual results as short-term ebbs and flow of box office can be misleading. Over the past 30-plus years, global theatrical moviegoing has demonstrated stability and resilience again and again across numerous economic cycles and technological advances, including significant in-home innovations such as VHS, cable, Internet, DVD, and streaming. With that backdrop, I'd like to take a moment to discuss frequent questions we've been receiving with regards to streaming and the potential impact, new platforms coming to the market may have on theatrical moviegoing. First of all, streaming is not a new concept. Over the past decade, during mass adoption of Netflix, Amazon, Hulu, HBO GO, theatrical attendance has held relatively stable. Consumer viewership within the home, however, has changed dramatically. Furthermore, a third-party study recently published by Ernst & Young determined that the most active streamers are also the most active theatrical moviegoers, with 60% of those attending movies, nine or more times a year also streamed eight or more hours per week. From a studio standpoint, the worldwide theatrical proceeds have continued to grow and now represent more than 50% for most major releases. Moreover, the theatrical release window serves as a launching pad that helps eventize the movie and creates brand awareness contributing to the overall value for the content owner in the ancillary markets downstream. Often, downstream revenues directly correlate to theatrical box office generated and the perceived consumer value for in-home monetization is therefore enhanced. In addition, a successful theatrical release creates opportunities for sequels, spin-offs, and even television series that maybe better suited direct to the consumers that can cross-pollenize between theatrical and DTC. All that said, theatrical moviegoing remains a social and truly immersive entertainment experience that cannot be replicated in the home and it should not be overlooked that people still very much want to and need to get out of their home to be entertained, with that our industry and specifically Cinemark has recently been aggressively investing in premium technology, remodels, recliners, loyalty and subscription programs, food and beverage, all to further enhance that theatrical moviegoing experience and make it the destination of choice for out-of-home entertainment. In closing, Cinemark has long excelled amid changes in the industry, technological advancements, box office fluctuations, and various economic cycles. We consistently focus on the long-term as demonstrated by the structure of our Company, the management of our operation and our prudent investments with an acute mindfulness towards shareholder value. That concludes my prepared remarks. I'd now like to turn the call over to Sean to address a more detailed discussion of our third quarter financial performance. Sean?