Thomas C. Schievelbein
Analyst · today only. Brink's assumes no obligation to update any forward-looking statements. The call is copyrighted and may not be used without written permission from Brink's. It is now my pleasure to introduce your host, Ed Cunningham, Director of Investor Relations and Corporate Communications. Mr. Cunningham, you may begin
Thanks, Ed. Good morning, everyone. The improvement in fourth quarter results was driven primarily by strong performance from international operations, which accounted for 77% of our 2013 revenue. Profit growth in Latin America, led by Venezuela and Brazil, more than offset a decline in North America. As Ed noted earlier, we had a significant headwind from currency translation, primarily in Latin America. As we begin 2014, we expect our full year margin rate to remain about 7%, and organic revenue growth in the 5% to 8% range. Our initial guidance reflects lower profits from international operations and improved results in North America. So let me focus initially on the 2013 results. Fourth quarter results in each of our 3 international regions improved, with Latin America leading the way due to strong revenue and profit growth in Venezuela and Brazil. Profits also improved in Europe led by France, and throughout most of our relatively small Asia-Pacific operations. Our largest and most profitable market is Latin America, which accounts for 43% of our annual revenue. In addition to the strong performance in Venezuela and Brazil, both Argentina and Mexico also delivered improved results. Given the recent economic weakness in Brazil, we were pleased to achieve profit growth there for the quarter and the full year. Our narrative outlook for Mexico has been lowered based on recent expiration and subsequent renegotiation of certain customer contracts at less favorable price and volume levels. As a result, we expect 2014 profits in Mexico to be flat versus 2013. However, we still believe we will achieve our 10% margin goal there, but probably not until 2016. Our 2014 outlook for the entire international segment assumes a profit decline due to unfavorable currency changes, which more than offset expected operational improvements. Now let's move on to North America, which accounts for 23% of our annual revenue. Fourth quarter profits were down versus last year, driving the full year segment margin rate in North America to slightly below 2%, which is the lower end of our guidance range. As I noted on our previous calls, our goal is to achieve a 7% segment margin in North America by the end of 2016. All things being equal, achieving a 500 basis point margin increase on a $900 million revenue base will have a substantial impact on profits and shareholder value. This chart shows the progression of our margin expectations for North America, excluding the impact of planned spending in our global payments business, which I'll cover in a moment. We expect to expand our margin to somewhere between 3% and 4% in 2014, and to reach 7% by the end of 2016. The actual rate of change from year-to-year will probably vary, but 7% is the goal. We have a plan to get there and we're going to provide regular updates on the milestones we're using to track our progress. Last quarter, we introduced our goal to substantially improve branch profitability in the U.S. Based on internal profitability metrics, 45% of our branches were considered to be performers at the end of 2013. Our goal is to increase the number of performing branches by about 10% annually over the next 3 years, ultimately getting to 75% by the end of 2016. We are focused on shifting our revenue mix towards higher margin growth opportunities, such as money processing, global services and CompuSafe. These businesses currently comprise about 48% of our revenue mix in the U.S., so increasing this to 51% will take some time as new contracts roll on and off. But we should see meaningful progress over the next 3 years. Our North American management and sales teams have been completely revamped to focus primarily on selling these higher margin solutions, in addition to cash-in-transit. We've taken definitive actions in 2013 to reduce labor and administrative costs, and to stabilize our IT infrastructure and we expect to use to lower year-over-year cost in the U.S. by several million dollars in 2014. In addition to reducing cost by managing labor more effectively, we're investing in technology to improve the efficiency of branch operations. For example, we are currently pilot testing 2 initiatives. One is a new route planning system, which will help manage logistics, labor and other costs more efficiently. The other is the introduction of handheld tracking devices for our employees. We expect to begin full deployment of both initiatives in the third quarter, with a full rollout by the year end. Starting in 2015, these 2 projects are expected to have a significant impact on productivity. We're also implementing a centralized billing system throughout our branch network. This initiative, as well as our more streamlined CompuSafe service offering is an additional factor that we expect will begin to have a positive impact on cost and productivity in 2015. Finally, as we get the more detailed information from the technology improvements I talked about, we will have the data necessary to manage the use of overtime and limit it to the necessary cost for effective use. Our cost reduction efforts are by no means limited to North America. We recently hired a new global procurement executive, who is focused on capturing the untapped cost synergies that should be available to a $4 billion company with global operations. Historically, Brink's has been managed in a very decentralized fashion, which is the right way to manage certain functions that are unique to a country or a region. Security is an obvious example. On the other hand, we have a great opportunity to centralize management and reduce cost and many other functions. Examples of this include the purchase and maintenance of our fleet and other equipment, information technology resources, travel management, and back-office functions such as finance and HR. Centralized management of these costs is an important part of the cultural transformation we are making throughout our global business. We are also reviewing the structures of some of our larger business units to ensure that we have the appropriate spans of control, and layers of management. We want to ensure that we have an effective, non-bureaucratic structure that is as efficient as possible. Now let me switch gears from the more operationally-driven strategies to the broader topic of growth. It is vitally important for Brink's to pursue profitable growth opportunities. These include organic and inorganic growth in our traditional lines of business, growth in higher value of services, including our global services business, new solutions, our small but growing payments business, and finally, the investigation of adjacent businesses such as home security. Latin America is the primary driver of our current growth strategy and we will continue to invest there. With the exception of global services, we have not counted on significant revenue growth from our Europe and North American operations. We will also continue to invest in longer-term growth initiatives and adjacencies that provide opportunities to leverage the Brink's branded into new security-related markets. Examples include the end-to-end management of ATM networks and retail solutions. We've had some initial success in Europe, and expect to leverage this experience in other geographies. We are continuing to invest in our global payments businesses. Most recently, with the launch of Brink's Checkout, a payment processing service that enables customers to sell online to global markets. We now offer walk-in bill payment, mobile top-up, prepaid payroll cards and online card processing, and we have a reloadable prepaid card in the works for 2014. We currently operate in the U.S., Brazil, Mexico, Colombia and Panama, serving dozens of enterprises, and now more than 5 million consumers per month. Increased spending in global payments that I mentioned earlier is related primarily to the promotion of a Brink's branded reloadable card. This investment is expected to reduce profit in the U.S. by about $5 million in 2014 and slightly less in 2015. Our current expectation is that our payments business will be profitable in the U.S. in 2016. In summary, 2014 will be a year in which we strengthen our focus on controlling costs, execute on our productivity investments, and continue to reposition our portfolio of businesses for profit growth in 2015 and beyond. To recap some of the 2013 activities, Joe is going to point out, we've also made meaningful progress on being better stewards of our capital expenditures, in addition, our legacy liabilities and the related cash flows have been greatly reduced. We recently completed the sale of our Threshold subsidiary's ATM network and payment processing businesses for $50 million, which generated a pretax gain of $19 million. More importantly, we retained ownership of the Integrated Managed Services business. This is something we call Brink's IMS and it enables us to offer that end-to-end ATM management to our global customer base. This is a good example of how we intend to offer more sophisticated and higher-margin solutions to our customers. We also completed the sale of ICD, which is a China-based commercial security business for $33 million, which resulted in a pretax gain of $10 million. These are the latest of several transactions that have reshaped our business portfolio. Over the last 2 years, we've also exited CIT markets in Germany, Poland, Turkey and Hungary and guarding businesses in France, Germany and Morocco. Our commercial strategy is aimed at achieving longer-term growth by bringing new, value-based solutions to the market. In addition to our ongoing investments in Latin America, we're investing in adjacent security-related markets where we can offer solutions that leverage the power of the Brink's brand. Examples include the Brink's IMS and global payments. Finally, one area under consideration is a potential reentry of Brink's into the home security market, which we exited in late 2008 through the spin-off of our Brink's home security unit. Our non-compete agreement recently expired and we're getting inquiries about the prospect of reentering this market. Market research leads us to believe that Brink's is still recognized by consumers as the #2 brand in this market. In an attempt to address the numerous inquiries we've received, I want to let our current and prospective shareholders know that our review is ongoing, that we have not made a decision as to how or whether we will reenter the market. We will, of course, disclose any significant developments on this front. Until then, we trust you will understand that we will not comment further on this topic. I'm now going to turn it over to Joe, and when he's done, we'll open it up for questions. Joe?