Thomas C. Schievelbein
Analyst · today only. Brink's assumes no obligation to update any forward-looking statements. The call is copyrighted and may not be used without written permission from Brink's. It is now my pleasure to introduce your host, Ed Cunningham, Director of Investor Relations and Corporate Communications. Mr. Cunningham, you may begin
Thanks, Ed. Good morning, everyone. The improvement in third quarter results reflects strong performance from international operations but primarily by Venezuela, which more than offset a profit decline in North America. Earlier this year, we provided guidance for our 2013 non-GAAP segment margin at a range of 6% to 6.5%. Today, we're raising our full year guidance by 50 basis points to a range between 6.5% and 7%, and we remain on track to achieve full year organic revenue growth of 5% to 8%. Our initial outlook for 2014 calls for 5% to 8% organic revenue growth and a segment margin rate of about 7%. We are also assuming that there will be a 40% currency devaluation in Venezuela in early 2014. Joe will provide additional details on the assumptions behind our 2014 guidance with more details to come on our fourth quarter earnings call. So that's the big picture. I'll now cover international operations, which accounted for 77% of our revenue and delivered organic profit growth of 65% for the quarter. We'll start with Latin America, which provided 42% of our revenue for the quarter and is our fastest growing and most profitable market. While Venezuela and Argentina had strong performance in this year's third quarter, but they also benefited from a favorable comparison to the year-ago quarter, which included some onetime charges. Given the significant slowdown in the Brazilian economy, we were pleased to achieve both year-over-year and sequential profit growth there. We're also pleased with our progress in Mexico and remain on track to achieve our 10% margin goal there by the end of 2015. In Europe, which accounted for about 30% of our revenue for the quarter, profits were relatively flat against a strong year-ago quarter. As we said on our last earnings call, we expect Europe's full year profits to come in slightly below the level we achieved in 2012, which included a favorable commercial settlement that was not repeated in 2013. Our relatively small Asia Pacific operation has delivered strong revenue and profit growth due primarily to the benefits of a streamlined cost structure that we put in place earlier this year and higher global shipments of precious metals. Third quarter results in North America, which accounted for about 23% of our total revenue, were down versus last year, and the fourth quarter will also be challenging. We still expect our full year margin in North America to be between the 2% to 3% range we provided earlier this year. The cash-in-transit market in the U.S. continues to be increasingly price driven. It's clear that we must accelerate our efforts to reduce cost, improve branch performance, change our revenue mix and improve overall productivity and customer service. We've made progress in each of these areas but not enough to offset the severe pressure on volume and price. We don't expect these pressures to abate anytime soon, so we're taking more aggressive steps to align our CIT cost structure with the market and maximize asset utilization. From a strategic perspective, our plan is to reduce our labor and SG&A costs, improve branch operating margin and shift the mix of business over time from CIT and ATM services to higher value services. On the first issue regarding cost reductions, we have reviewed our entire cost structure and found that we were at a cost disadvantage to our major competitors on overtime. As a result, last week, we announced important changes in our overtime policy, which is now more aligned with our competitors' practices. This chart depicts our view of performing branches versus nonperforming branches in the United States. Based on internal profitability metrics, only 44% of our branches are currently considered to be performers. Given our current results, this should come as no surprise. Our goal is to get to 75% performing branches by the end of 2016. Hitting this target will be a key factor in reaching our profitability goals in North America. To meet these goals, we're pulling all the levers. We are very focused on cost, and we are driving efficiency into the business. And through our profitability analysis, we are shifting to higher-margin services. That is our next area of focus. We are tracking efforts to shift our mix toward those lines of business that offer higher-margin growth opportunities such as money processing, ATM management, global services and CompuSafe. Our high-value services currently comprise about 46% of our revenue mix in the U.S.. Our goal over the next 3 years is to grow these high-value services to about 51% of the mix. With the IT initiatives we have underway and with our revamped sales team in place, I'm confident we will have the right people with the right tools to be successful. Additionally, the mix of CIT and ATM revenue depicted on these charts is expected to change over time with the mix shifting toward the higher-margin ATM business. These shifts will remain lumpy as we get new contracts. I'm providing these additional detail in order to enhance the transparency of our efforts. I will update our progress in the future earnings calls. Before closing, I want to update you on a couple of recent items. In our continuing effort to strengthen our leadership team in North America, we are moving our most experienced Chief Financial Officer from Europe to North America. With regard to our ongoing portfolio review, we recently completed the sale of our relatively small CIT business in Hungary. These are the latest in a series of actions we've taken over the last 18 months to improve results. We've achieved substantial profit growth across our international operations, and we believe that North America will begin delivering year-over-year profit growth in 2014 that should accelerate in '15 with the goal to reach 7% in 2016. We will continue to take decisive action in North America and elsewhere to improve near-term results and to achieve long-term success. The team is energized, focused on improving performance and committed to creating value for our shareholders. I'll now turn it over to Joe, who will provide details regarding our results and the outlook. Joe?