Jill Ramsey
Analyst · Jefferies. You may proceed with your question
Thank you, Emily and thanks everyone for joining our call today. I would like to start by recognizing our brands and teams for their impressive and agile execution for what continues to be a challenging environment. I am extremely proud of our first quarter results, which exceeded our expectations, reflecting the strength of our brands and the agility of our business model. First quarter net sales grew 116% to $148 million. Pro forma net sales increased 24%, which is on top of an incredibly impressive 98% growth last year on a pro forma basis. Importantly, we continue to deliver on our unique combination of growth and profitability with adjusted EBITDA margin ahead of expectations at 7.2%. Equally exciting is the continued expansion of our customer base, with a 46% increase in active customers on a pro forma basis to over 3.8 million customers. We are laser-focused on growing awareness with Gen Z and millennial customers and remain confident that there is tremendous potential for our brands to drive continued market share gains in the U.S. and globally. Our U.S. business outperformed expectations with incredible net sales growth of 64% on a pro forma basis. I am pleased to share that the U.S. now makes up the majority of our volume and is by far the fastest growing region. Our international region also had a robust quarter with 30% growth on a pro forma basis. Turning to Australia, as we shared on our last earnings call, this region experienced an unprecedented Omicron surge in January and February, resulting in a disruption in consumer behavior and a decrease in demand. While trends improved as the quarter progressed, net sales were down 6% on a pro forma basis in the quarter. As expected, Culture Kings was disproportionately impacted due to the current penetration in Australia and their physical store footprint. I will briefly share some highlights from our brands in the first quarter before turning it over to Ciaran. Across our brands, we saw a strong start to spring and summer in the U.S., which is when our brands truly shine. First, Princess Polly had another great quarter of momentum and growth, particularly in the U.S., where we continue to gain awareness and market share as demonstrated by the recent Piper Sandler Taking Stock with Teens survey. Princess Polly has remained in the top 10 teen online shopping destinations in the U.S. for the last 3 years and has now steadily climbed to the ranks to reach third-favorite e-commerce site among upper-income female teens in this year’s survey. Princess Polly continues to excite customers with our high-quality, on-trend merchandise. Dresses, matching sets and festival wear drove outsized growth in the quarter as Coachella and other festivals and parties came roaring back for the first time in 2 years. We are particularly pleased with the expansion of Princess Polly’s sustainable Earth Club assortment and we remain on track to meet our target of converting 40% of their assortment to more sustainable fabrics by the end of the year. And our recently launched extended-size collection, Curve, also continues to perform well and we are excited about the many new customers we are tracking with this assortment. Princess Polly remains an industry leader in marketing efficiency due to their expertise optimizing across social media, paid performance, in-house and emerging marketing channels. Our micro-influencer strategy continues to be a differentiator and a critical part of our growth. We execute more than 1,000 collaborations a month across a vast and dynamic network of influencers. We are excited by the level of engagement and growth we saw on TikTok in the first quarter, with 16% growth in followers or 50,000 new followers since the start of the year. TikTok is a top priority for our brands and we will continue to improve efficiency on the platform by optimizing content and balancing across organic and paid. Princess Polly’s College Ambassador Program also continues to exceed our expectations with over 1,000 new weekly ambassador sign-ups. We held several successful campus events at top universities in the first quarter, which drew large crowds and further bolsters our confidence in this strategy. Princess Polly is constantly testing new platforms and new tactics to ensure we are always in front of customers wherever they go, whether on dating apps, streaming services, gaming platforms or elsewhere. Today’s Gen Z and millennial audience is constantly shifting between platforms and migrating to new ones and we are committed to staying ahead of them. As we discussed on last quarter’s call, reaching customers via text message marketing also continues to be a key priority. This important in-house marketing channel delivers a 16x return on spend and we grew our text message subscribers by approximately 20% since last quarter. Across social media, paid performance and in-house channels, we actively manage over 20 marketing platforms, which allows us to be flexible, gain new customers, and optimize our marketing efficiency. On the customer experience front, Princess Polly’s loyalty program continues to outperform expectations with the average spend for loyalty customers being 45% higher than non-loyalty customers. And we are excited to add a new base tier to opt in all customers to the rewards program later this year and anticipate this will drive further engagement in this segment. Princess Polly is also developing personalization capabilities to enhance customer relevance even further. For example, in the first quarter, Princess Polly pilot-tested a dedicated Curve home page, which targets shoppers who engage with extended-size content. We saw conversion rates more than triple when prospective Curve customers were redirected to the Curve landing page. We are just scratching the surface with personalization and are excited to expand this capability in the coming quarters. We also continue to execute on our international plans, primarily in the UK. We are very excited by the continued momentum and potential for Princess Polly worldwide. Moving to Culture Kings, the brand performed as expected given the impact of Omicron and supply chain cancellations that we discussed last quarter. We were very pleased to see traffic sequentially improve throughout the quarter, especially in stores, as COVID cases have come down from peak levels. Unique amongst our brands, Culture Kings has 8 stores that put on incredible live events, many with celebrity appearances. These live events are key to the Culture Kings business model, because they drive engagement, energy, and hype in our stores and generate great content that we amplify out on our digital properties and social media. And after nearly a 2-year pause on live in-store events, we were thrilled to welcome back events and celebrities in our stores, starting with an appearance by DJ Steve Aoki during the first quarter. And we look forward to welcoming Shaq and other iconic celebrities to our Culture Kings stores in Australia in the coming months. We are particularly excited to be opening our first U.S. flagship store in a premier location in Las Vegas, which is on track to open by year end. Culture Kings will leverage their unique and highly experiential store format, live in-store events and an assortment of global brands and Culture Kings’ world-exclusive streetwear brands to drive traffic to the Vegas store. We believe this incredible flagship concept will generate buzz on social media and be a key building block to drive growth in the U.S. To-date, we are excited to have approximately 40 confirmed highly recognized brands slated for the Vegas store and are actively lining up in-store celebrity events. I look forward to sharing additional details as we get closer to the opening. We are confident that the store opening will be a key awareness accelerator for Culture Kings in the U.S. Our Culture Kings in-house brands and print on-demand merchandise represents the majority of our assortment and growth and continues to exceed our expectations. These exclusive merchandise segments are the fastest growing and our key competitive differentiators in streetwear fashion. As a reminder, the print on-demand capability enables us to quickly jump on top culture trends and license designs to print on tees and hoodies to produce new merchandise for customers within days. This allows us to quickly test trends and scale printing production only as needed, keeping our inventory efficient and our gross margins high. With the acquisition of our new facility outside of L.A., we are doubling down on this capability and have already seen great results. Some recent successful print on-demand collaborations include popular throwbacks and latest trends such as Squid Games, Dennis Rodman, Naruto, Attack on Titan, and the return of 90s TV hits like Teenage Mutant Ninja Turtles and Bel-Air. While Culture Kings’ strategy is focused on exclusive in-house brands, third-party brands helped to strategically build credibility within the streetwear category. We have a broad range of over 200 brands. And while third-party brands make up less than half of the Culture Kings’ volume, as discussed last quarter, we have seen order cancellations and supply chain impact on some third-party brands, which disproportionately impact the Australian business. As a reminder, we expect this to be a $10 million impact to sales in the first half and a $10 million impact in the back half. We remain confident in our ability to navigate these challenges, especially as our in-house Culture Kings exclusive brands continue to drive the majority of our growth. We are confident about the long-term and global potential of this incredible brand and are excited to expand Culture Kings’ presence in the U.S. and internationally. Culture Kings brings together fashion, music, culture, and lifestyle unlike anyone else in streetwear and combines this with a powerful and unique experiential store format. We can’t wait to launch our store and introduce more U.S. customers to this brand and see it grow for years to come. Turning next to Petal & Pup, our fastest growing brand in the U.S. this quarter, the acceleration in growth curve at Petal & Pup is further proof of our model and gives us complete confidence that we can replicate the same success scaling the brand as we did with Princess Polly. Petal & Pup was well-positioned to meet the changing fashion trends in the U.S. as customers returned to social events. As we noted last quarter, 2022 is set to be the largest wedding year in nearly 40 years and Petal & Pup is well-positioned with wedding guest dresses, vacations, and date-night collections, which all grew at 2x their overall growth rate in the first quarter. Petal & Pup’s strategy of strong seasonal focus, test and repeat buying and a growing mix of exclusive product is working, as evidenced by an 80% increase in customer repeat rate for the first quarter compared to the first quarter last year. Petal & Pup is just getting started on increasing the penetration of exclusives and we are excited to launch 6 new exclusive capsules in the second quarter. We continue to see great success with our micro-influencer strategy in terms of new customer acquisition and conversion. During the quarter, Petal & Pup more than doubled the number of influencer collaborations and we are excited for an upcoming collab with top Australian influencer, Georgie Stevenson, which we believe will meaningfully drive engagement and excitement. Petal & Pup is also expanding marketing efforts to new channels with a heavier focus on TikTok and Pinterest. We have seen particularly strong growth in TikTok with followers growing nearly 5x over last year. Turning to Mnml. Mnml had a solid first quarter, driven by sales in denim and bottoms, a strong core competency of the brand. Mnml has already benefited from both the a.k.a. platform as well as learning from our other brands in the brief 6 months post acquisition. We helped Mnml transition to an a.k.a. preferred fulfillment provider in April, which increased operational efficiencies, lower costs, and importantly, improved experience and the lead time to customers. And the team is already leveraging the shared knowledge from the a.k.a. platform to develop new merchandising strategies, recruit and onboard talent, and launch new customer acquisition channels. As mentioned on our last call, Mnml is launching on Culture King’s Australia website in the second quarter, and we look forward to scaling this great brand, both on the Mnml site as well as the Culture Kings site and stores. We are also pleased with the Rebdolls first quarter performance and strong sales growth. Rebdolls has an exciting collaboration dropping in June with notable influencer Denise Mercedes, which will be a great brand awareness builder. Rebdolls continues to both benefit from the a.k.a. platform synergies and learnings from our other brands, such as focusing on organic TikTok content, which led to a triple-digit boost in TikTok engagement in the first quarter. Turning briefly to our operations the global environment remains challenging with continued elevated airfreight costs, supply chain disruption, and inflationary pressures. We’ve been able to mitigate these challenges with our strong relationships across a diversified vendor base and our flexible business model. Additionally, we have been able to raise prices without impacting demand, which is a testament to the pricing power of our brands and the importance of our exclusive merchandising strategy. Ciaran will discuss our first quarter performance and guidance in more detail shortly, but we remain confident in our full year outlook. While we anticipate a softer second quarter as we lap monumental growth in the same period last year, we believe the fundamentals of our business remain strong, and we are well positioned for the back half. We are very excited to accelerate the growth of Culture Kings in the U.S. with the opening of the distribution center, which is on track for the second quarter, and the opening of the Vegas store in the fourth quarter. Princess Polly continues to build awareness in the U.S., and we are positioned better than ever for the back half or the back-to-college season with our ambassador program. And at the same time, we will continue to execute our scaling playbook for all our other brands. In summary, our first quarter performance exceeded our expectations and reaffirms our confidence in our competitive advantage, our powerful business model, and our strong brands. I recently spent time at several of our brand offices, and I’m more confident than ever that we have the best next-gen talent on our team. They are energized, engaged, and will truly take our brands to the next level of growth. Beyond our expansion in the U.S., we continue to see massive opportunity for organic growth in international markets, and we have a robust pipeline of direct-to-consumer fashion brands to add to our portfolio when the time is right. I’m excited for the quarters and years ahead and look forward to executing our strategy. With that, I’ll turn the call over to Ciaran.