Micky Pant
Analyst · Morgan Stanley. Please go ahead
Thank you, Christie, and thank you to everyone for joining our first quarter 2017 earnings call. Before I get to the highlights of our performance, I wish to draw your attention to slide number four and point out that 2017 is a very significant year for our company. We all know that this marks the first full year of operations since our public listing. Less known is that this year we also celebrate the 30th anniversary of our first KFC store in Beijing. And lastly, the quarter was notable because last year we had a very successful Chinese New Year promotion in the first quarter, and we were lapping some daunting numbers. While we have three quarters remaining in the year and each quarter has its own opportunities and challenges, we are pleased with the start of the first quarter. We were very pleased to record positive same-store sales growth for the company and for each of our two major brands, that is, KFC and Pizza Hut Casual Dining. We also built new units at a very healthy rate. And while growing our sales and new units, we also significantly improved our margins, profitability, and cash position. Overall therefore, we are facing the future with increasing confidence. Now let me give you some highlights of the quarter in slide number five. Thanks to successful marketing campaigns, we achieved the same-store sales growth of 1%. This was impressive given that 2016 first quarter was plus 6%. In particular, the performance of KFC is notable because it successfully lapped a plus 12% same-store sales growth in 2016 first quarter with a plus 1%. We continue to strengthen our presence in China and improve the quality of our stores with 133 new restaurant builds and 32 remodels. We have over 7,600 units at the end of the first quarter, and we are confident that we will be able to achieve our target of 550 to 600 new stores for the year -- that's 550 to 600 new stores per year. And last but not least, delivery and digital continue to drive top line and bottom line growth. A network of over 4,400 restaurants in our system offer delivery services, and we believe we have established an infrastructure for continued growth. In the first quarter of 2017, delivery represented about 12% of our company sales. On digital, with approximately 93 million loyalty program members between KFC and Pizza Hut we believe we have unprecedented insights into consumer behavior and have been engaging with consumers across the digital ecosystem and preorder payment. Now, I'll give you some more details in a couple of minutes. Let's move to slide number six. As you can see, our same-store sales grew 1%, now system sales increased 4% year-on-year for the first quarter on a constant currency basis. Both system sales and same-store sales had a solid start to the year, and you will get more details in the brand section. Looking forward, as I have said, we are facing the future with increased confidence. We expect to face many exciting opportunities and also challenges in the marketplace, but we will continue to focus on our core business and our key strategic initiative to drive system sales and same-store sales growth. On slide seven, covering margin and profit; benefiting from the impact of retail tax reform, efficiency gains and solid sales growth, our restaurant margin in the first quarter of 2017 expanded to 23%, the highest in the past three years. And also, as you can see, our operating profit continue to improve sequentially year-on-year. Ted Stedem, our CFO will provide you more details of these later. Moving onto to slide eight; let me give you some highlights of our industry-leading loyalty membership program. From a base of about 10 million members of KFC and Pizza Hut in early 2016, we have built our loyalty program to over 90 million at the end of the first quarter 2017. KFC alone had 70 million loyalty program members. In 2017, our priority is now moving from growing the number of members to also serving them better. We are gaining unprecedented insights into consumer behavior, and are able to connect with consumers in all aspects of their journey. At KFC, this includes preorder, even before they come to the store, coupons at promotions, loyalty rewards, cashless payment, and lastly feedback on their experience. This feedback is providing rich information on how to improve our product and service. We view our membership program as a very important asset, and we believe there are opportunities to utilize it to improve customer satisfaction and to drive same-store sales growth. To conclude my opening comments, I would like you to take you to slide number nine and give you an example. And this example, we use to highlight the power of the customer base -- database that I referred to. As mentioned, 2017 is KFC's 30th anniversary in China, and our team came up with this promotion, which showcased how we honor our legacy with Chinese consumers. The promotion offered our loyalty members the opportunity to buy two products; those two being original recipe chicken and mash potatoes and gravy, at the same prices which they were launched back in 1987. We delivered about 150 million electronic coupons to our members, with which they can buy a chicken -- piece of chicken for RMB 2.5 and mash potatoes and gravy for RMB 0.8, the exact prices at which they were launched in -- first launched in 1987. The program generated a huge buzz in social media with 70 million views on Weibo within a week of launch, on WeChat and advertorial of the promotion over 10 million hits in a week. As you can see from the slides, there is a quotation of typical of many consumers who posted, this particular consumer remembers -- when they went first to the KFC and says that my -- "It's been over 30 years my dad has passed away, and now it's my turn to take my little boy to KFC, he absolutely loves the delicious Original Recipe Chicken!" This promotion has just kicked off our year long back to 1987 and we expect to generate, excitements with our customers. This is a great way to make a nostalgic connection with consumers across China, many of whom cherish the memory of their first visit to a KFC. Even though this is our just one example that showcases the massive power of our loyalty membership program, and more importantly the strong emotional bond that we share with our customers, so with that one example I will leave much more detail on the brands to Joey Wat, who is the President and Chief Operating Officer for Yum China. She will share with you more details starting with KFC. So, Joey it's over to you.