Matthew Reintjes
Analyst · Sharon Zackfia with William Blair. Please go ahead
Thanks, Tom, and good morning. As we complete our fourth fiscal year as a public company, I wanted to start our call today with a little perspective on just how far YETI has come since our initial public offering. At the time, we reported our first fiscal year results in 2018, the company generated less than $800 million in net sales led by a wholesale-focused business with direct-to-consumer representing 37% of revenue, and only 2% of sales were outside of the United States at that time. Profitability was good, but gross margin remained under 50%, with approximately 16% adjusted operating margins. Our balance sheet was sound and improving, although still reflected net debt of approximately $250 million. Today, with our fiscal 2021 results of $1.4 billion in sales, we have delivered 22% compounded annual revenue growth since 2018, strongly outpacing our IPO long-term target of 10% to 15%. Our omnichannel focus has enabled a powerful shift to direct-to-consumer with mix at 56% of sales, while continuing to grow sales in our wholesale business, a truly special feat to pull off a heavy shift to DTC, while consistently growing all channels. Our international business is swiftly approaching 10% mix, and we believe there is meaningful untapped opportunity ahead. Our adjusted operating margins have surpassed the 20% mark over the past 2 years. And finally, our balance sheet is stronger than ever with record cash levels, building net cash of $200 million. Long-term sustainable growth and execution remains our focus, while fostering and expanding the power of the YETI brand. Looking specifically at the fourth quarter, our 18% net sales growth came in above our outlook driven by strong demand across our channels. Profitability was also better than planned as we continue to effectively manage the business in a dynamic cost environment by finding the right balance between investment against cost pressure. Overall, we believe this performance reflects what would be considered a tremendous growth story in any environment, let alone one that has included 2 years of a pandemic, pervasive supply chain disruption and the emergence of significant cost pressure. I'm incredibly proud of the passion, effort and execution by our YETI team, our channel partners and brand friends that make us who we are. We believe our performance in this environment speaks to the power of the YETI brand the connections we build, and the deep relevance and trust associated with our products. But it all starts with demand. We have a growing database of new and existing customers that are exhibiting high repeat purchase rates and strengthening AOV, driving our customer lifetime value. Building upon this trend, our focus remains, continued product innovation, balanced with awareness of the existing portfolio, ongoing inventory replenishment to ensure optimal customer experiences, and application of rapidly expanding analytical intelligence to drive acquisition, conversion and retention. I'll discuss some of these efforts in more depth shortly. Our confidence going into our fifth year as a public company is reflected in our preliminary 2022 net sales outlook, which calls for 18% to 20% growth, ahead of the initial outlook we provided to start last year. Backed by expected strength in our top line, we are taking impactful actions as a partial offset to the significant cost pressures that have emerged throughout 2021, particularly in transportation, duties and raw materials. As discussed, we have recently implemented strategic price increases that are designed to absorb some of the cost pressures impacting our cost of goods, while continuing to retain our premium positioning and price consistency throughout our portfolio. In addition, we are actively managing our spending, recognizing the balance between supporting a high growth brand while effectively managing directly controlled expenses. This holistic approach equates to what we believe is a continuation of very strong adjusted operating margin of approximately 20%. While it would be difficult to predict how some of these headwinds will evolve through the year, we believe we have taken a prudent approach regarding the potential impact on our results. As we focus on the growth and expansion of the YETI brand, let me provide a few highlights for the fourth quarter and some of the initiatives that will guide our efforts in 2022. We continue the brand building strategy of depth and breadth by balancing brand reach, deep endemic engagement and innovative product storytelling. Starting with brand. We approached the holiday season with The Mightier the Merrier campaign that merged the power of the brand with product. We emphasize that our products used in the pursuit of adventure can create some of the merriest moments and memories. The campaign leveraged a series of micro videos across social, the creation of gift guides, and even the debut of our Yeti design Mighty Nutcrackers. If you happen to miss these, they live on our December 14 Instagram. While those Nutcrackers were not sold as a product, it is a great display of the talents of our brand, content and product design teams, creating moments of engagement. The video has received over 430,000 views. We also distributed our seasonal YETI Dispatch magalog to 1.9 million customers and prospects. We continued our tradition of merging the print and digital world by bringing print content to life across our digital channels. This semiannual mailing remains a highly effective tool in reaching and converting both brand fans and prospects, driving deep engagement across our product portfolio. Several areas will be the focus for 2022. Activating our brand globally by building a diverse network of brand ambassadors and supporting a wide range of passion-based activities, pursuits and organizations is a core tenet of this strategy. Included in this is our second year partnering with the Natural Selection snowboarding [ph] series, which kicked off last month in Jackson Hole, and continues next week at Baldface in British Columbia. Natural Selection received coverage on a number of linear TV and streaming services around the globe, including Red Bull TV, a variety of YouTube channels, Tencent, and will soon be featured February 27 on ESPN. We continue to build the brand from the center with an inside out approach to reach. We remain committed to those who have known us since 2006, and equally engaging to those who just discovered YETI this past holiday season. Our audience is becoming more global and diverse so our media, brand building and partnerships will bring the same richness as always, but intersect with our growing audience in new meaningful ways. As we think about product, the fourth quarter story was pretty straightforward. Demand for the brand and product outstripped our supply to support it. When demand met inventory, we saw excellent results. Our product messaging focused on driving greater awareness to a growing customer base that is still discovering the breadth of our existing assortment. Looking to 2022, as I mentioned, we recently implemented strategic price increases across select items in our Drinkware and Cooler categories. These decisions were highly considered based on how our product portfolios have evolved and the continued investment we have made in our products over the years. Shifting to new product introductions, spring launches commence next week with new seasonal colorways and product extensions in bags and soft coolers. As always, our color stories are inspired by the wild around us, and will debut with Bimini Red [ph] and Offshore Blue. In bags, we will continue to build upon the outstanding success of our highly regarded Camino Tote that has generated over 3,500 reviews with an average rating of 4.8 out of 5 stars. The newly extended Camino family will add a smaller and larger version to increase the range and use cases. Later this spring, we're introducing two significant new soft coolers. First, we are excited to update our tote soft cooler with a new magnetic closure that emphasizes usability and accessibility for customers. We are also launching the next generation of our wildly popular backpack cooler that includes a new and innovative magnetic closure system, much more to come in product as the year progresses. Our fourth quarter historically trends heavier DTC, which performed very well, delivering 21% growth on top of last year's 46% growth. DTC in the quarter reached 60% of mix of our business for the first time. This was driven by strong growth in our global e-commerce sites, YETI retail stores and corporate sales, somewhat offset by our performance in the Amazon Marketplace due to supply availability challenges late in the holiday buying season. At the same time, we remain very pleased with the broad performance of our wholesale partners, even as we continue to work towards the desired inventory positions across the channel to take advantage of the demand potential. Taking a closer look at the DTC channel, our fourth quarter YETI.com business remains strong overall. We were particularly excited to see an acceleration of new customer acquisition during the quarter given the sizable gains registered in 2020. We are also seeing strong retention of that large inflow of new customers from last year, while increasing reactivation of older customers. Finally, we see very high quality transactions with revenue per customer experiencing double-digit growth year-over-year. The integration of our data, e-commerce and marketing teams is an important building block in this success. We have a growing ability to leverage this data, to better inform our marketing activation and drive our retention and acquisition efforts. This is influencing how we move customers through the funnel and towards individualizing our e-commerce journey. As we have discussed, we have a planned evolution of YETI.com to an enhanced mobile experience. With nearly three quarters of our traffic coming from mobile devices, it has never been more opportune to offer a dynamic solution to drive engagement and conversion. We have successfully debuted this new platform in Canada for our YETI.ca customers, and plan to convert our YETI.com site later this spring. In corporate sales, the brand remained highly sought after for corporate gift giving and holiday occasions with strong growth on top of the demand in the year ago period. This year, we will continue to focus on the successful outbound sales structure implemented in early 2021, while also cultivating many of the relationships that have already been established. YETI retail stores continue to be a powerful and profitable force for our brand and product portfolio. As previously mentioned, our focus last year was on increasing productivity, merchandising and service, while also adding Q4 new openings in Houston and Scottsdale. With three additional locations already planned in 2022, we are leveraging our data intelligence to drive informed site selection and prioritization. Demand in our wholesale channel was strong throughout the quarter, highlighting the importance and strength of this channel at all levels. As discussed last quarter, we reduced our independent wholesale footprint to approximately 3,000 target accounts, which we believe helps focus our efforts on very high caliber retail to drive consistent, high-quality experiences for our customers. As has been our practice, we continue to look to strengthen the wholesale channel with a focus on many of the incredible and long-standing partnerships we have developed across the independent, regional and national account levels going back to 2006. Consistent with that effort, we have made the decision to thoughtfully wind down our relationship with Lowe's. To be clear, Lowe's has been a great partner, and has worked closely with us as we have continuously experimented with how to best serve their customers and shopper patterns. However, as we have evaluated our growth areas, our focus and optimization mandate and the current supply constraints, we ultimately believe we can be more productive, better serving our YETI customers across our strong existing wholesale partnerships, our owned direct channels and our growing international opportunities. We do not expect any material impact from this change as we fully reallocate inventory to support demand across the previously mentioned channels. YETI's international business reached nearly 10% of sales for the quarter, a new high for the company, and closed 2021 at 9.5% of sales compared to 6.1% in 2020. We made great progress in our international markets during the year, building brand momentum, expanding distribution and increasing our localization efforts, all while facing limitations of inventory and varying COVID disruptions. Our team in Canada continues to perform extremely well across both direct and wholesale channels, and we have a set of initiatives to sustain our momentum throughout 2022. Similar to Canada, our Australian team is executing at a very high level and easily outpaced expectations in 2021 despite some of the heaviest COVID restrictions and lockdowns. In the year ahead, we will accelerate brand activation through local events and ambassadors, enhance our go-to-market execution and build deeper penetration in urban markets. I recently had the opportunity to spend a week with our UK and European team reviewing the outstanding progress with our local market e-commerce sites at a number of our new wholesale and brand partners. I left with continued enthusiasm and conviction on how the brand and products are being received by the market and the opportunity in front of us. Our focus this year will be on driving deeper e-commerce penetration across the region, further development of localized go-to-market wholesale strategies and more investment in brand building in the key markets of Germany and the UK. What I saw in action is that replicating our US, Canada and Australia playbook of how to build the YETI brand is working. Late in 2021, YETI published its inaugural ESG report. This is a natural extension of YETI as it ties into our heritage of durable products, our focus on people, internal and external to YETI, and our long-standing partnerships in conservation. Leveraging work that has been completed since our founding in 2006, we have now formalized our strategy across three interconnected areas of people, product and places. We have a great foundation to play a larger role in keeping the wild, wild. Overall, we are incredibly enthusiastic about all we accomplished in 2021 and since our IPO in 2018. Most importantly, we are energized by what we see on the pathway ahead. Every day, we are reaching more customers, introducing them to incredible products and doing so in uniquely YETI ways. In addition to planning for growth, we expect to deliver strong profitability through thoughtful management of our P&L, allowing us to absorb the confluence of inflationary headwinds while making strategic investments to support growth in 2022 and beyond. As always, the commitment and perseverance of our team is at the center of this success and opportunity. Their collective efforts and the passionate engagement of our customers is what allows us to deliver strong and consistent results. With that, I'll turn it over to Paul to review 2021 and our 2022 outlook.