William Osbourn
Analyst · Ananda Baruah with Loop Capital. Your line is now open
Thank you, John. Overall, we were very pleased with how we finished the year driven by strong margin expansion, cash flow above our expectations, and growth in adjusted earnings per share of over 10% year-over-year. In line with our expectations, revenue declined and faced anticipated headwinds. However, we more than offset this impact to deliver our best results of the year. I will now begin with a review of the income statement. In total, revenue declined 6.1% at constant currency and 7.8% at actual currency, broadly in line with expectations and the directional commentary we gave last quarter. Total revenue was impacted by almost 1 point from the significant OEM declines we've highlighted in recent quarters as well as headwinds from the benefit in the prior year from the launch of the ConnectKey portfolio and higher licensing revenues, a $20 million year-over-year impact. I'll spend more time on the revenue dynamics in the quarter in a moment when I review the revenue slide. Turning to profitability, adjusted operating margin of 15.1% improved 180 basis points year-over-year as the decline in revenues was more than offset by cost reductions and productivity improvements. The improvement came from a significant 130 basis points improvement in our SAG ratio driven by our project Own It actions as well as a lower annual performance incentive compensation accrual. RD&E also contributed 20 basis points to year-over-year margin expansion. We captured cost savings and overhead and within mature product sustaining engineering they more than offset increases in spend within our research centers and incubation programs in support of our innovation growth areas. Gross margin of 40% was lower by 30 basis points year-over-year, a good result considering the prior year included in approximate 100 basis point combined benefit from the higher licensing revenue and the change in the consumables usage estimate. Also contributing to the improvement in margin was higher equity income which increased $18 million year-over-year on an adjusted basis. Drives of the equity income improvement included benefits to Fuji Xerox from their recent cost actions. Turning to the below the line items, adjusted other experiences net of $32 million was $3 million worse year-over-year driven by higher currency losses. Adjusted tax rate of 27.9% increased 1.8 points year-over-year resulting in a negative approximate $0.02 impact to EPS. Overall, adjusted EPS of $1.14 was up $0.11 from the fourth quarter of 2017. On a GAAP basis, we had $0.56 of earnings per share which was up $1.34 as the prior year included $400 million charge associated with enactment of the U.S. Tax Act, a partial offset to the Tax Act charge from a year-over-year compare perspective was a $43 million charge we took this quarter associated with early termination of an unfavorable IT services arrangement. The difference between GAAP and adjusted EPS also includes our normal adjustments around restructuring and related costs including those for Fuji Xerox, non-service retirement related costs and amortization of intangible assets. Moving on to revenue, in Q4 as anticipated, we faced revenue headwinds associated with a challenging compare. As most will recall, the prior year benefited from the full impact of the ConnectKey product rollout. So while the 6.1% constant currency decline was worse in trend it was in line with our expectations. I will now breakdown in more detail the revenue drivers. Looking first at the geographic sales channels; North America revenues were down 4.9% in constant currency driven by weakness in large enterprise accounts and high-end sales that were partially offset by growth in Xerox Business Solutions, formally GIS, as well as indirect channel equipment sales growth. International revenue declined 3.2% at constant currency. Within that, Europe's decline rate improved driven by equipment revenue, while developing markets grew total revenue for the tenth quarter in a row on a year-over-year basis. Although equipment revenue was pressured reflecting in part a very challenging compare. Our highest area of decline was in other, driven by the OEM business which as highlighted at almost a 1 point negative impact to total revenue. Turning now to a closure look at equipment revenue, the equipment revenue declined 7.7% at constant currency with a negative 3 point impact from OEM. As we indicated last quarter, we anticipated a more challenging equipment revenue compare in Q4 given the strength we saw in Q4 2017 when equipment revenue grew 1.5% driven by the ConnectKey launch and a strong year end within the high-end area. From a product perspective, Entry equipment revenue made up 11% of equipment in Q4 and was up 0.2% in constant currency driven by growth in Europe and U.S. indirect channels. For the full year, Entry grew 2% in constant currency driven by ConnectKey products. This compared to a decline in 2017 of 0.4%. Midrange equipment revenue comprised 66% of equipment revenue and declined 1.2% in constant currency. Midrange equipment sales have been an area straight [ph] for the past two quarters as reflected in the 3 points of year-over-year equipment revenue share gain we realized in both Q2 and Q3. And for the full year, midrange grew 1.1% at constant currency. This compared to a decline in 2017 of 8.1%. Midrange or A3 is a key leadership segment for Xerox and we are pleased with the relative strength we have seen in this segment during 2018. Lastly, our results in the high-end were impressive. High-end equipment revenue made up 22% of total equipment revenue and declined 14.7% at constant currency and for the full year was down 10.5% at constant currency. We continue to see strong demand for our new Iridesse press especially in Europe where 48% of installs were either new business or competitive trade-ins, as well as initial good traction from an upgrade announced in October to our Brenva press that included a 50% speed improvement and resulted in our highest quarterly Brenva installs to date. This growth however, was not enough to offset declines in other portions of the portfolio including our iGen family. We are actively working plans to turnaround the high-end including building on strong momentum in differentiated capabilities of Iridesse and the recently upgraded Brenva as well as making sales coverage investments and leveraging more effectively unique features and products like iGen with its white dry ink. Turning now to wholesale. Wholesale revenue comprised 75% of total revenue and declined 5.5% at constant currency or down 4.6% excluding the prior year licensing revenue discussed earlier which is largely consistent with a 4.8% September year-to-date constant currency decline. As mentioned before, it will take time to turnaround the wholesale revenue which tends to move in smaller increments as this is less transactional in nature and thus will we are rebuilding our population of devices including through penetrating more underrepresented areas such as SMB and by expanding our client offerings. To close out our revenue discussion, Managed Document Services comprised 35% of total revenue and declined 1.7% at constant currency, driven by declines of equipment revenue reflecting lower signings in recent periods. Positives include continued growth in partner print services to the SMB market as well as a sequential improvement in the renewal rate at 85% this quarter. This represented the best renewal rate of the past few quarters and above the 2017 average of 84%, so a good result. Important to note that despite the better renewal rate we had two factors that drove lower signings in the quarter. First, a lower renewal opportunity, even if we had signed 100% of all deals, renewal signings would still have been down 6% year-over-year in the quarter. This reflects in part greater controls we have put in place around not prematurely pushing early renewals. Second, within the U.S. we saw a handful of deals with decision delays that resulted in them rolling in 2019. Signings overall are becoming less meaningful measure as MDS growth shifts to the indirect channels and as we transition more territories to XPS, formally GIS, where they have different measurement factors. A week from today, at our Investor Day we will provide details on the revenue initiatives we are deploying in 2019 to improve the top line. However, it is important to note that we have realistic expectations about the path to improvement and our EPS and cash flow guidance in 2019 does not rely on better revenue trends. Turning now for a closer look at Xerox's profitability performance. Adjusted operating margin of 16.1% increased to 180 basis points year-over-year, while adjusted EPS of $1.14 increased $0.11 year-over-year, both very positive results that point to the progress we are making and beginning to simply our operations and reengineer our cost base. Looking at the profitability walk year-over-year, within our operations we were able to more than offset the impact of revenue declines as well as a more challenging compare given the prior year included in approximate 100 basis point margin a $0.9 EPS benefit from one-time items associated with a licensing deal and a consumables usage estimate change that I called out earlier. So, significant margin expansion driven by our second half product Own It actions that John covered. The remaining 70 basis points of margin improvement came from the increase in equity income. This resulted in an approximate $0.07 benefit to EPS. I would like to note, when I go through the 2019 guidance, you will see that we will be changing for 2019 our GAAP addition of adjusted operating margin to no longer include equity income. We believe this change will give a more accurate view of our operations performance and will be more analogous to how others calculate operating margins. In terms of unique factors impacting adjusted EPS, there were two worth calling out; a year-over-year negative impact of approximately $0.04 coming from a higher adjusted tax rate of 27.9% versus 26.1% in Q4 of 2017 and a slightly higher adjusted other net driven by exchange losses. More than offsetting this was an approximate $0.07 benefit from lower shares driven by the $700 million of share repurchases we did in the second half of 2018, so very positive results of profitability that I will share in a moment give us confidence going into 2019. Turning now to cash flow. Operating cash flow was a source of $415 million in the quarter and as John shared, that put us at $1.14 billion for the full year of 2018, a growth of $168 million on an adjusted basis year-over-year and above our full year guidance of between $1.00 and $1.1 billion. Likewise, free cash flow of $1.05 billion for the full year of 2018 increased $183 million on an adjusted basis year-over-year and was above our guidance of $900 million to $1 billion. To note, the adjustments referenced are to give an inaccurate year-over-year compare. The 2017 cash flow was significantly impacted by a number of factors including incremental voluntary pension contributions and the termination of certain accounts receivable sale programs that resulted in negative full year cash flow on a reported basis in 2017. We have a reconciliation in the non-GAAP section of our materials that shows these adjustments. So strong 2018 cash flow driven by our second half performance. On cash flow, I believe it's best to view performance on a full year basis given timing factors. Key drivers in 2018 were benefits of working capital from inventory improvements that are on absolute basis were more than offset by lower accruals related to headcount reductions, lowering annual performance incentive compensation, and retiree health. Despite this negative $85 million year-over-year accrual impact, working capital still improved and was less to be used by $13 million versus 2017. Restructuring payments of $170 million which was lower by $50 million from the prior year's $220 million driven by geographic mix of actions as well as changes to our restructuring policy and benefits. Pension contributions of $144 million significantly lower than the prior year when we made incremental voluntary contribution of $500 million. We believe this year's contribution level is more indicative of what we would anticipate in the future. Finance receivables were a source of $166 million, roughly in line with 2017 and reflects lower originations, and the move we have seen over time of sales to channels with lower internal financing penetration. We anticipate finance receivables will continue to be a source of cash flow of approximately $125 million in 2019. Lastly, CapEx for the year was $90 million, $50 million lower year-over-year reflecting in part a temporary pause in some investments as new management redirects resources to implement its new strategic direction. We do anticipate higher CapEx in 2019 associated with our project Own It implementation as well as revenue initiatives that we will outline in more detail at our Investor Day next week. If we turn to the next slide, I'll speak to our capital structure. We ended the fourth quarter with $5.2 billion of debt and $1.1 billion of cash on the balance sheet. We break down debt between financing and core by first calculating the financing debt by applying a 7 to 1 leverage to our financing assets, finance receivables and equipment on operating leases, with the remaining debt assumed to be in support of our core business. In Q4 this calculation resulted in assumed financing debt of $3.4 billion and core debt of $1.8 billion. As the debt later shows we have two maturities in 2019, one in March of approximately $400 million and one in December of approximately $600 million. Our core net debt was $700 million as of yearend and we target to maintain our core leverage at approximately 2 times free cash flow. We are under that level now and thus do not see any immediate requirement to reduce our debt levels. We have access to a number of capital sources as well as ample liquidity to handle upcoming maturities. Another important element of our capital structure is our pension assets and liabilities. As of December 31, 2018 our net unfunded position was $1.2 billion, which compares to $1.4 billion as of the end of 2017 and $2.2 billion as of the end of 2016, and it includes approximately $775 million of unfunded pension liabilities which by design do not get funded. From a funding perspective, we believe we are well positioned to have a stable level of pension contributions over time. If we move to the next slide, I will review our financial guidance for 2019. As John indicated, we made good progress at the end of 2018 on our strategic initiatives and we are well positioned to drive improvement in our business in 2019. Let me quickly take you through the numbers. For revenue our guidance is a decline of approximately 5% at constant currency with an approximate 1 point of currency headwind. I want to be clear, we are targeting to do better than the 4.9% decline in 2018. However, we have built our guidance on the assumption that 2019 will be in the same range as 2018. For adjusted operating margin we expect benefits for project Own It will drive 100 to 150 basis points of margin expansion to put us in the range of 12.6% and 13.1% from the 11.6% adjusted operating margin in 2018. As indicated earlier, these figures reflect the new definition of adjusted operating margin we are adopting in 2019, that will exclude equity income to more clearly reflect our operational performance. For adjusted EPS, we are guiding to be between $3.70 and $3.80 which at the minimum is a growth of 7% year-over-year. On a GAAP basis, we expect EPS of at least $2.60 and $2.70. The difference between GAAP and adjusted EPS includes our normal adjustments around restructuring related costs including those for Fuji Xerox, non-service retirement related costs and amortization of intangibles. We continue to expect strong free cash flow and are guiding free cash flow to be in the range of $1 billion to $1.1 billion which assumes approximately $150 million of CapEx. From a capital allocation perspective, we remain committed to return at least 50% of our free cash flow back to shareholders. As such, we are planning for approximately $250 million in dividends which assumes no change to our quarterly common dividend of $0.25 per share and for at least $300 million in share repurchases. We also announced today an increase of $1 billion to our repurchase authorization which gives us the flexibility to opportunistically increase our share repurchases. As we've said before, the time and pace of repurchases will be dictated by an evaluation of relative returns which leaves between $450 million and $550 million of unallocated free cash flow, the use of which we will evaluate opportunistically as we go through 2018 [ph]. We will provide further context around all of these guidance figures during our Investor Day in a week as well as our three-year 2019 to 2021 financial expectations. I will now hand it back to John for some closing comments before we go into Q&A.