Barry Bloom
Analyst · BMO Capital Markets. Go ahead
Thank you, Marcel. As a reminder, all portfolio information I'll be speaking about is reported on a same-property basis for 38 of the 39 hotels owned at year-end, which excludes Hyatt Regency Portland. The hotel recently commenced operations this past December will be excluded from our same-property portfolio in 2020.Same-property RevPAR declined 0.4% for the quarter as a result of a 7 basis point decrease in occupancy and a 0.3% decrease in rate. RevPAR was down 3.4% in October, due primarily to the Jewish holiday shift up 0.5% in November and up 3.4% in December. Tangi RevPAR for the quarter grew 2.1% while group RevPAR declined 6.2%.Non-rooms revenues continue to be a strength for us, up 1.2% contributing to a 0.3% increase in the same-property total revenues for the quarter. When looking at our top 10 markets based on 2019 hotel EBITDA our top performers for the quarter were San Francisco up 4.6%; Phoenix up 3.2%; Napa up 2.9%; Atlanta up 2.8%; and Orlando up 2.6%.The overall San Francisco market benefited from strong citywide compression during the quarter, which enabled the Marriott San Francisco Airport to drive rates despite flat occupancy. Our Phoenix performance was driven entirely by Hyatt Regency Gainey Ranch, which grew RevPAR and gained share with strong transient production, which offset softer group business.Both Napa properties saw strong demand despite softer rates due to nearby fires. In Atlanta, Renaissance Atlanta Waverly saw strong group performance with several high-quality meeting events and the Waldorf Astoria, Buckhead saw improvement. The stronger group base and changes in property leadership allowed the hotel to meet our expectations.All three of our Orlando properties had RevPAR growth in the fourth quarter as the overall market rebounded with strong citywide performance in December after a softer October and November as well as good transient demand.The worst performing of our top 10 markets for the quarter were San Diego down 9.2% due in part to the commencement of Park Hyatt Aviara renovation results in nearly 5,000 out-of-order rooms and a lack of citywide group business which impacted Andaz San Diego.Dallas market was also challenged, down 6.2% where the Fairmont struggled as expected with weaker group business than last year throughout the quarter while the Marriott Dallas Downtown gained share with a strong group base and increased transient demand albeit at a lower ADR.For the full year our same-property portfolio experienced 2% RevPAR growth as ADR increased 0.9% and occupancy increased 80 basis points. Our group mix ended the year at approximately 33% of total rooms revenue, a slight decline from 2018.For the full year 2019, the strongest of our top 10 markets in terms of RevPAR growth were San Francisco, up 6.9%; Houston up 5.8%; Dallas up 4.3%; Napa up 4.2%; and Phoenix up 3.6%. Other markets providing positive RevPAR growth for the year included Atlanta and Boston.In total, 15 of our 25 markets experienced positive RevPAR growth in 2019. The most challenged of our top 10 markets for the year were Santa Clara down 1.5%; San Diego down 1%; and Orlando with flat RevPAR. As Marcel discussed earlier, we continued our track record of margin growth marking the fifth consecutive year of margin growth in our same-property portfolios in each respective year-end. Same property EBITDA margin grew 23 basis points, with total same property hotel operating expenses up only 1.7%, despite a 6.4% increase in real estate taxes, personal property taxes and insurance. We continue to find operational efficiencies and incremental savings elsewhere, despite muted top line growth.Our ability to find opportunities on the margin side comes from both integration of our recent acquisitions into our asset management platform as well as continued implementation of our property optimization process and aggressive asset management across the portfolio. On average, the four hotels we acquired in 2017 grew margin by 31 basis points in 2019, which is on top of the almost 140 basis points of margin expansion these hotels collectively achieved in 2018. This margin growth is despite significant labor cost headwinds we faced in Orlando.As a reminder in 2017, we acquired Hyatt Regency Grand Cypress, Hyatt Regency Scottsdale, Royal Palms in Phoenix and the Ritz-Carlton, Pentagon City. The four hotels we acquired in 2018, each went through our detailed property optimization process where we identified numerous revenue and cost savings initiatives. These POPs followed the detailed playbooks we have developed and our performance reiterates our unique ability to find and recommend operational efficiency in the hotels new to our platform.Although, Fairmont Pittsburgh experienced a 10.8% decline in RevPAR in 2019, performance exceeds our underwriting as we anticipated this decline as the hotel works to remix its corporate and transient business. Despite the significant decline in RevPAR, our asset management team was able to work with the hotel management team to limit the decline in EBITDA margin to only 37 basis points, as they did a tremendous job in identifying opportunities to grow food and beverage and ancillary revenues and streamline the operations long-term.Park Hyatt Aviara whose transformational renovation, I will touch on a bit performed very well in 2019 particularly from an expense control standpoint. The property had substantially improved performance compared to prior year before the commencement of the renovation with hotel GOP margin up 245 basis points through October and EBITDA up 13.1% as the property put in place a number of programs to optimize operations, which will continue through and following the transformational renovation.At the Ritz-Carlton Denver, our team also worked closely with the local management team to identify and implement meaningful opportunities to grow revenues, minimize costs and still provide an outstanding guest experience. These efforts resulted in EBITDA margin improvement of 123 basis points.Waldorf Astoria Atlanta Buckhead continues to show progress from the hotel's rebranding, which we completed immediately upon acquisition. We continue to work with Hilton to optimize the performance of the hotel. We are pleased with the hotel's ability to grow margin by 470 basis points on RevPAR that was essentially flat to 2018.As you know, we are extremely enthusiastic about the acquisition of the Hyatt Regency Portland. Since the hotel opened two months ago, we have been pleased with the talented local operating team and their understanding of the dynamic Portland market. We are thrilled to have nearly 80% of our budgeted group bookings for the year already on the books, and we are seeing a very active sales pipeline as local, regional and national meeting planners now have the ability to see and feel this high quality, meeting focused asset firsthand.Through our 2019 property optimization process, our dedicated in-house team completed visits in our four 2018 acquisition to focus on the implementation of our new program POP 2.0, which revisited previously reviewed properties with a focus on both the retention of previous savings as well as identification of new opportunities particularly ESG arena, where we are continually seeking opportunities for energy and water conservation.During 2019, we identified nearly $3.5 million of potential net benefits of those properties, bringing our total identified opportunities to approximately $13 million at properties we currently own since we began this program in 2014. We are particularly proud that we've been able to work with our management to implement nearly 75% of these recommendations to-date resulting in approximately $9.4 million of annualized ongoing net benefit.A major ongoing initiative for our POP team has been transitioning our hotels from single-use amenities to bulk amenities in guest rooms. As of year-end, 15 of our hotels have made this transition, and we expect eight to 10 hotels to transition in 2020. We look forward to continue this program in additional hotels in future years.We are also clearly focused on Make a Green Choice and other similar initiatives, which afford our hotel guests the opportunity to forgo housekeeping services typically with an offer or incentive for them to do so. As of year-end, 33 of our hotels offer this program. Our primary focus in this area is for our hotels to increase the capture rate of guests taking advantage of this opportunity benefiting the environment, while also helping us reduce costs.I would now like to turn to a review of our capital projects completed last year. In 2019, we spent $93 million on capital across the portfolio. The biggest project of the year was the completion of the new 25,000 square foot ballroom and 32,000 square feet of pre-function and support space at Hyatt Regency Grand Cypress. The project came in on budget with a total project cost of $32 million.This new facility hosted its first events in December 2019 and resorts management team is enthusiastic about both the quantity and quality of business, they are putting on the books for this new facility. In addition to the new ballroom, we also completed the renovation of Hemingway's the resort's signature restaurant.Other notable capital projects completed in 2019 included lobby renovations at Hotel Monaco Chicago, Hotel Monaco Denver, Marriott Dallas Downtown and Westin Oaks Houston; and a more substantial lobby restaurant and bar renovation and creation of a market at Hyatt Regency Santa Clara.Additionally, we completed the renovation of the casitas and suites at Hyatt Regency Scottsdale, guest rooms at Hotel Monaco Chicago, meeting space at Hotel Palomar Philadelphia, and the final phase of the meeting space renovation and creation of two additional guestrooms, at Marriott Woodlands.Finally, we completed the renovation of the Alvadora Spa at Royal Palms, as well as renovation of the Daily Grill restaurant at Western Galleria Houston. In 2020, we expect to spend between $110 million and $130 million on capital expenditures, including several significant projects.Our largest project this year will be the continued renovation of Park Hyatt Aviara. We commenced the renovation during the fourth quarter of 2019, with the renovation of the guestroom and corridors as well as the meeting space, both of which are expected to be completed during the second quarter of 2020.The exterior and amenity upgrades across the resort, including the major renovation of the pool area and water amenities, renovation of the outdoor meeting space, and upgrades to the exterior landscaping also commenced late last year, with an anticipated completion date in the third quarter of this year.The renovation of the public spaces and food and beverage outlets will be the next to begin. And include a major renovation of all areas, including the lobby, lobby bar, and expanded outdoor chairs, converting the existing specialty restaurant to a 3-meal restaurant, and conversion of the existing 3-meal restaurant, into a meeting space.This portion of the renovation is also anticipated to be completed, during the third quarter. Golf course renovation will begin in early spring, with anticipated completion in the fourth quarter.The Spa & Golf facilities renovation will be the final portion of the project, and will commence in late 2020, and are expected to be finished in the early part of 2021. This renovation of the resort is expected in total to cost approximately $55 million, which will bring our investment in the property to approximately $225 million or approximately $690,000 per key an enviable basis, relative to other luxury California coastal resorts.We are excited to modernize the resort. And enhance its appeal to a broader range of market segments through this transformational renovation. We continue to believe strongly, that this renovation will be very well aligned with the Park Hyatt brand and its customers. And will position the resort extremely well, against its competitive set.Other notable capital projects, scheduled for 2020, include guest room renovation and the creation of a new M Club Lounge, in the lobby level at Marriott Woodlands Waterway. As well as a meeting space and restaurant renovation, at The Ritz-Carlton Pentagon City, which we believe will enable the hotel to attract additional business, related to Amazon's, HQ2.Additionally, we will renovate the existing meeting space, at Hyatt Regency Grand Cypress, which will align the design with that of the new bar. Atish will discuss the disruption, anticipated from these projects.And with that, I will turn the call over to, Atish.