Stephen Alan Wynn - Wynn Resorts Ltd.
Management
I'm going to take that first. It's very important when you're looking at this industry, whether it's ourselves or our neighbors like MGM and Venetian. It's very important that you don't get caught up in the very short-term myopia that your professions demand in many respects, because it's the big things that determine the long-range viability of these places. And you know, the history of our company, it gives undeniable proof of that. When you build better facilities, when you invest in human resources, this is a business that remains viable and growing over a long period of time. So, it's decisions that are not so much in the immediate analysis frame that matter. So when we look at the numbers that you're looking at to answer you directly. We say, the train is on schedule, the future of the company is being built intelligently with a strong foundation. And we take that as our principal responsibility. When you deal to the kind of customers that we deal to, when you deal at the level we do. In the gambling build room, which is only less than half of our business, there's volatility. But for example, in the last four days, Friday, Saturday and Sunday in this casino, just 10 or 15 international players contributed $12 million in a slow month. That's besides the full occupancy of the hotel and all the non-casino revenue and the slot machines and the race book and the poker. The power of these enterprises are defined by their ability to answer the real issue with Las Vegas. Can you come to a destination resort and fulfill your expectations of living big and exciting experiential moments? Those kinds of moments take time to create, but once they are created, they endure. So, you're talking to a group of men and women in this company – incidentally, we took – we did a count-up of all the most high-paid people in the company and 65% or 70% of them are women. When you talk to the group of ladies and gentlemen of Wynn Resorts, you will find a high level of consciousness of what we are about and what really defines our short-term and our long-term success. And these are sort of chewy, laden-with-detail conversations that define these big moments of experience. Wynn has emerged, the Wynn Encore facility has emerged as the most celebrated hospitality installation in the world in terms of the awards and recognitions it receives for product and service. I don't say that in a braggadocios way. I mean all you got to do is look at Harvard Business Review, Fortune, Forbes Travel Guide, Barron's Magazine, Condé Nast Traveller magazine. Every conceivable measurement of quality of product and service, we've managed to obtain a high level of success. And as we build these additional non-casino attractions, we have to do the same thing again and again. And you know that's pretty much our whole story. You have been listening to me for a long time, most of you. It never changes. The way we define that challenge, the details of modernity, using technology, using social media and all the – this hotel is the first one that is all verbal. You can walk into our rooms and tell Alexa to turn on the lights, open and close the curtains, play The Eagles or Beyoncé or Frank Sinatra. You can do all that. Change the temperature in the room. You can do it verbally. So, we take advantage of technology. We try and stay ahead of the curve. We're told by the people at Facebook that we're the most advanced of all casino companies in our use of social media. Our Nightlife people, headed by Sean Christie and Alex Cordova, are up to their ears in the use of those techniques. So the tactics change, the overall strategy does not. Any of you folks want to add to that? I'm sort of...