Stephen Wynn
Analyst · JP Morgan
Hello, everybody. And it’s very nice to have this call. I think you’ve seen our earnings that we were happy with Macau. We held a high, but we made $20 million more than we did last year and it’s another increase in our quarter. And even though we held a high, we were also carrying an equal amount of extra payroll for the Palace, which opens next month. So the increase is real. We’ll be transferring all those employees in the next few weeks – in the next few days actually. And so, we’ll have a different expense pattern for the Peninsula operation of Wynn and Encore in the months ahead as we equalize the payroll. I think we mentioned table allocations in our press release and I’d like to take a moment or two to comment upon those and give some insight to those 160-odd people that are on this call according to the operator. We haven't analyzed, in the past, as we headed towards the opening. We’re unable because of the table cap to predict how many tables we would get, so we established, long time ago, various scenarios where we could operate from 100 tables to 280 tables, and new tables, on how to operate both hotels – all three of them actually – efficiently and profitably. Some of the things that you may find interesting, for example, in a recent month – and this is pretty typical – we had 180 tables allocated at Wynn and Encore to VIP to junkets. And then, we analyzed, as we do now, for the past year, we’ve had a completely different focus in this company about the gambling activity of our clientele. And instead of analyzing the casino on Wynn or turnover, we’ve analyzed both in the United States and in the People's Republic of China and Macau. We’ve analyzed and we’ve run our business on a completely different model. And that model is contribution to EBITDA, to profitability of each unit in the casino regardless of Wynn or turnover or activity of a gambling customer. What instead we look at is how much money do we make with such pieces of equipment, whether it be a table, a baccarat table or a slot machine. And the results of our inquiry, both in the United States and China, have been very, very enlightening and I’ll share them with you. As an example, of 180 junket tables in a month, 60 of them were responsible for all of the EBITDA. The other 120 were either breakeven or, in some cases, losses, taking all costs into account. That is to say that our profitability was limited to a much smaller group than one would have first imagined. And we made a number of very startling changes in the way we laid out our casino, the policies that we employed with regard to the rules of the game – craps, blackjack, and Baccarat, roulette included – that embraced limits. The moments with the client when we would give free promotional allowance, allocations of rooms, food, beverage or airfare, we took a different look at all of that. And since last July 10, a year ago or a little over a year ago, we changed Wynn Las Vegas and Wynn Macau because we were the largest recipient of Asian business in our hotel in Las Vegas. And when that business tailed off, as it has in the industry, we lost $150 million in Wynn at one point – that’s how big our baccarat business was that we could lose $150 million – and we were left with a smaller number. We used to give discounts to blackjack players and crap shooters. We dealt blackjack at three to two if you got 21. We started putting in tables where we paid six to five and dealt single decks or double decks. We changed the layout of the floor. We put our higher yielding games in more prominent locations. We put destination-type games, like craps, in secondary locations. We changed the amount of free odds that we gave at dice games from what was commonly referred to as the 3-4-5 game, and that had to do with the amount of free odds you get if you made a line bet to double odds. To give you an example, when someone has a 3-4-5 crap game, the house advantage is 37 basis points, 38 basis points. When you go to double odds, the house advantage is 58 basis points or 57 basis points. Now that doesn't sound like a lot. That’s a very narrow margin of a house advantage mathematically. However, 20 basis points is a 60% or 70% increase in the margin of a dice game, so that the outcome in terms of profitability was based upon a rather granular analysis of each game. We made a bunch of changes; and in so doing, we were able to overcome in terms of profitability what would ordinarily have been a massive loss of top line revenue. So the gaming industry is a little deceptive in many respects. It takes a very sharp analysis and very high degree of self-awareness – because when you take rooms away from the casino block and you can sell them for cash, our margins in the hotel rooms are very high as they are in slot machines. Casino table games, in Las Vegas, if you were to do an analysis, would have a profit margin in the teens at best. We were able to take our profit margins in table games up into the 40s, which I think is unique in our industry. Well, this kind of analysis applied to China is also very enlightening and instructive. Having allocations, having table caps, as we are experiencing in places like Pennsylvania – this week, I stopped at Bethlehem at the Sands facility. And I was watching what an alert management team did to offset limitations imposed politically on the amount of tables. And they used a concept known as stadium games where you use three or four dealers for roulette and blackjack and have 150 automated digital stations for players that allow people – it’s a much more efficient use of an allocation of tables because you get 150 players with four dealers. And in the case of Bethlehem, when I watched the other day, on Tuesday, they were able to take advantage of that and introduce people at lower minimum table limits to roulette and baccarat who might not have played those games were it not for the low entry-level afforded by this stadium concept. Now, we use those at the Wynn Macau and the – and they’re being used in Singapore and around the country. And I suspect that because of the payroll efficiency inherent in such concepts that we’re going to see more of it and it allows us to make better use of our staffing levels and offer the opportunity for excitement on a playing level to customers in a manner that’s very efficient. Having said all that, we anticipate the following aspects of our business, which will not impact our profitability, that by having fewer games, you get to have a higher utilization. Remember, in most casinos around the world, utilization is less than 50%. You’re sort of keeping the payroll and the games for peak periods, weekends, a few shifts a week. By having fewer tables, you increase utilization dramatically and you’re able to control limits. So let's get to the second part of my presentation, which is this, a close analysis of the market in Macau will demonstrate that the bulk of the profitability in business is in what is now referred to as premium mass business. We distinguish between mass and VIP because, in the mass, very much like America, people buy in for cash, they play with regular chips that are negotiable as opposed to the VIP or junket end where we use non-redeemable chips that are purchased by junket operators who supply to us and then the customer is forced to bet that non-redeemable chip and they keep betting the non-redeemable chips and they save the redeemable ones and then either cash out or buy more non-redeemable chips, in which case they get a little discount. My point is this, the money we make and the margin that we enjoy is based upon the vast premium end. And that premium mass end is not a hard line of division. It isn't a question of, ‘well, one guy bets $25 using US currency for a moment, bets $25, and a premium guy bets $500. No, there is a whole range in between where people bet $2000, $3000 a decision, but they’re playing in the mass area of a casino. We refer to those as a more premium customer. Now, the Wynn Palace in Cotai was designed from day one, six years ago, specifically for premium mass business. Some of our competitors, who are very intelligent operators, they’ve designed buildings that are specifically designed for the lower end of the mass market. The Wynn Palace is not such a structure. The rooms, the restaurants, the retail, all of the amenities, the layout of the place, its entire conceptual framework was based upon getting the higher type of mass player. So we were always in a position to operate our casino with less equipment than our competitors. Incidentally, to give you an example of that, when we opened Wynn Las Vegas, we had close to 2,900 slot machines and we won $180 million a year. Today, even with Encore, we win well over $200 million with less than 1,800 machines. Technology has played a role in this and it is playing a role in table games as well. So to close this little presentation of mine, we feel positive and comfortable about the hotel and we’re looking forward to the opening on 22 August. And I’m hoping that some of the things that I’ve just highlighted in my comments are instructive to all of you. One other note away from China and the United States – and Las Vegas, for a moment, is, on Tuesday at 5 o’clock, we expect to get our final environmental permit in Boston and begin full-scale construction on Wednesday. Although we’ve had hundreds of people at work already on areas that were not impacted by the environmental permit, work that was necessary to build our building on things like a slurry wall and other preparatory construction aspects of the foundation, but hard construction begins on the tower itself Wednesday morning and we don't anticipate any other interference with that process. I think that about covers it. Matt, Steve – Bob DeSalvio is on the call from Massachusetts and is happy to elaborate on any of the comments that I’ve made or any of the questions you may have which you can begin asking right now. Thanks for your attention.