Mark A. McCollum - Weatherford International Plc
Management
Well, it starts with me, right, and my engagement with the organization and being out there, calling the question from the top we're having – which is kind of a new thing for Weatherford, right, even just something as simple as staff meetings at my level of me being out. I've been on the road for about four, five, six weeks, in and out, visiting operations and things and people have told me that's the first time they had ever seen the CEO, but getting out and communicating with people about what the expectations are. And then one of the things to do here, we've been working hard to improve forecasting. Christoph and the team and I are trying to also – a lot of the financial – there's a lot of information, one of things that has been a surprise for me is it's really not that there's not a lot of information, there is a lot of information coming off the system. The problem is that it's primarily historical. But to turn that information and look forward so that people are spending more time thinking about the future, about the forecasting and where we're going rather than where we've been. It sounds simple, but sometimes that's hard to do to get people's eyes focused on the horizon. And so, by asking the right questions at my level and then kind of pushing it down, making sure that we're working as a team, and feeling accountable as a group rather than sort of individuals kind of running and doing their thing, is a key part of that. So, it's kind of interesting. I mean, it's been a big investment of time early, but that's kind of gets things started. Now, separate from that, and you heard at the backend of my comments, we're really largely directed – for our organization as a whole. We've redone the mission statement, we've redone our values, we're kicking off a lot of internal things to kind of sort of level-set the organization about what the expectations are from a culture standpoint, what we're about, what we're going to be. I think a lot of receptivity to that. I mean, I think employees like that. But the old one, the proof is in the pudding, right? It's not just saying the right things, but doing the right things. And so for me, long-term, what I've got to do is not just encourage and cajole and to put values and all that out there, but also really hold people accountable. If you don't make your numbers, if you don't follow through, then there is a consequence to that as well, which is the hard part of leadership, but that's probably something that has been missing that we'll be introducing as well.