Matt Ellis
Analyst · Morgan Stanley. Your line is now open, you may ask your question
Thanks Mike. Good morning to everyone on the call, and thank you for joining us today. I look forward to working with our investors and all of you who follow our stock and sharing progress in our strategy to deliver the promise of a digital world. We are in a vibrant and exciting industry. Our leadership position in wireless and fiber networks, as well as our loyal and high-quality customer base, is a reflection of our commitment to continuous improvement by our outstanding employees, which places us in a great position for long-term profitable growth. The continuous changes from technology advances and the competitive environment will provide us new opportunities to evolve and develop innovative solutions to continue to be the key player in this dynamic market. I’m energized by those challenges and the great team we have and I am excited about the coming years. My primary objective is to build on the strong foundation of this business and ensure we are always being responsible stewards of the company by running the businesses we have today as efficiently and effectively as possible, while investing responsibly to deliver long-term growth and shareholder value. Let us now move into an overview of 2016. As expected, 2016 was a transformative year for Verizon. We demonstrated strong financial performance and returned value to our shareholders, while repositioning the business. Our core businesses are executing well in highly competitive markets, and we are on track with our strategic priorities. During 2016, we completed wireline divestitures of three markets, negotiated new contracts with our labor unions, executed successful 5G technical trials, and gained traction in new growth businesses. Operationally in wireless with our network leadership strategy, we added 1.3 million smartphone net adds and maintained industry leading retail phone churn performance of less than 0.9% for the year and for seven consecutive quarters. In wireline, we restructured the segment and its cost structure. Overall, we delivered solid operational and financial results, which I will go into in more detail in a few minutes. Our capital allocation was consistent with our strategy. We invested in adding capacity through densification of the 4G network, acquired Telematics, and Smart City businesses and extended ecosystems to monetize data traffic. We reduced our unsecured debt and delivered strong value to our shareholders through the 10th consecutive increase in annualized dividends last September. Entering 2017, we are confident with our strategy and priorities to serve customers and increase value. The foundation of our strategy is a network that is ubiquitous and reliable. We will continue to invest in our networks, expand network capabilities and advance ecosystems to offer value to our customers. The execution of these priorities will allow us to lead to the network layer and develop innovative solutions to meet customer demands in the rapidly expanding mobile first digital world. Now let’s get right into the operating performance starting with our consolidated results on Slide 6. Total operating revenue in the fourth quarter was $32.3 billion, a decline of 5.6%. Consolidated 2016 revenue was $126.0 billion, representing a decline of 4.3%. If we exclude revenues from the divested wireline properties and AOL, which became part of our operations during the second half of 2015, adjusted operating revenue would have declined approximately 2.4%. Wireless revenue tracked with our expectations in the quarter as the shift from service revenue to equipment revenue across our base of customers is ongoing. Equipment revenue was seasonally strong, primarily led by new smartphone launches and equipment installment take rates. Wireline segment revenues continued recent trends declining 3.1% with consumer growth of 0.2% for the quarter. In our new businesses, we are pleased with AOL’s performance for the quarter and full year. In the fourth quarter, our digital media business, led by AOL, generated revenue of $532 million net of traffic acquisition costs. This revenue was down about 5% year-over-year as expected due to the revenue lift related to the Microsoft deal in the fourth quarter of 2015, but increased around 10% sequentially in line with our expectations. Organically, Internet of Things revenue was $243 million, up 21% in the fourth quarter. We expect to sustain these strong trends. Including acquisitions, Internet of Things revenue increased more than 60% in the fourth quarter. Strong cost management across the business enabled us to drive profitability, including offsetting the lost earnings contribution from the divested wireline market. On a consolidated full year basis, excluding non-operational items, EBITDA totaled $44.8 billion, and EBITDA margin was 35.5%. Now let’s turn to cash flows and the balance sheet on Slide 7. In 2016, cash flows from operations totaled $22.7 billion, which is impacted by payments of cash income taxes of $3.2 billion associated with the gain on the divested wireline properties. Full-year capital spending of $17.1 billion was just below our guidance of $17.2 to $17.7 billion. Free cash flow for the year totaled $5.7 billion, which does not include the proceeds from on balance sheet securitization transaction. In the second half of 2016, we shifted to on balance sheet securitization of our equipment receivables as it provides us a lower overall cost of funding. As we have previously noted, the proceeds from our on balance sheet securitization program are reflected in the cash flows from financing. During the fourth quarter, we generated cash proceeds of about $2.4 billion from on balance sheet securitization for a total of $5.0 billion during the second half of the year. Our balance sheet is strong and provides us with financial flexibility to grow the business. We ended the year with $108.1 billion of gross debt, which comprised of $103.1 billion of unsecured debt and $5 billion of on balance sheet securitization. Our year-end unsecured debt balance was lower by $6.6 billion than the prior year. We remain on track to return to our pre-Vodafone credit rating profile by the 2018 to 2019 timeframe. Now let’s move into a review of the segments starting with wireless on Slide 8. In the wireless business, we are delivering a balanced operational performance in a highly competitive environment. Total wireless operating revenue declined 1.5% in the quarter to $23.4 billion. For the full year operating revenue totaled $89.2 billion, a decline of 2.7%. Service revenue of $16.3 billion declined 4.9% for the quarter as compared to the 5.2% decline in the third quarter. For the full year, service revenue declined 5.4%. Overall service revenue trends are consistent with the postpaid base migrations unsubsidized servicing pricing. Approximately 67% of our postpaid customers are now on unsubsidized pricing, which is ahead of our expectations due to higher volumes in the fourth quarter. Service revenue plus device payment plan billings increased 1.7% in the fourth quarter and 2.0% for the full year. This deceleration in trend is due to the strong migration of customers in the second half of the year to unsubsidized pricing as customers fulfilled their price service contract. We are also seeing strong migrations to our new pricing structure that we launched mid-year with safety mode and carryover data. While these plans have resulted in greater than expected optimization they improved customer satisfaction and retention. Recently we launched a single line pricing plan to improve our competitive position in that segment. Equipment revenue increased to $5.7 billion, up 6.2% for the fourth quarter and 3.5% for the full year. The percentage of phone activations on device payment plans increased to approximately 77% in the fourth quarter compared with about 70% in the third quarter and about 67% in the fourth quarter of 2015. We expect the first quarter take rate for device payment plans to be similar to 4Q as two-year service contracts are no longer available for upgrades by the embedded base. At the end of the quarter approximately 46% of our postpaid phone customers had a device payment plan. Improving the cost structure of our wireless segment is a priority. We see additional opportunities to increase efficiencies in our operating model through the continued application of our Verizon lean Six Sigma processes. On total revenues, our EBITDA wireless margin was 36.9% for the fourth quarter and 43.8% for the year. In terms of profitability, we generated $8.6 billion of EBITDA in the quarter, a decrease of 5.2%. For the full year, total EBITDA was $39.0 billion, an increase of 0.2%. As expected, the equipment promotional activity in the quarter was elevated given the holiday season. We will remain competitive in the marketplace. In the fourth quarter, overall traffic on LTE increased by approximately 49% while we extended our lead in the industry’s third-party performance studies across the country. Wireless capital spending totaled $3.5 billion in the quarter and $11.2 billion for the full year. Now let’s turn to Slide 9 and take a closer look at wireless connections growth. In the fourth quarter we added high quality retail postpaid net additions of 591,000 with a sequential improvement in the number of 4G smartphone and total phone net adds. We added 552,000 new 4G smartphones in the quarter, which are partially offset by a net decline in 3G smartphones, resulting in 456,000 net new smartphones. Total postpaid phone net adds totaled 167,000, which included a net decline of basic phones. Tablet net additions totaled 196,000, which was 764,000 less than last year due to lower gross adds and higher churn resulting from previous year’s promotions. Full year postpaid net additions of 2.3 million included 1.8 million 4G smartphones and 1.4 million 4G tablets. The primary offset to these net additions was net declines in basic phones and 3G smartphones. Postpaid gross additions improved sequentially to 4.2 million for the fourth quarter and to 15.4 million for the full year. Our disciplined focus on customer retention resulted in retail postpaid phone churn of less than 0.9%. Overall our retail postpaid churn increased year-over-year due to higher tablet churn to 1.1%. Total postpaid device activations totaled 13.1 million in the quarter, down 1.9% and 43.2 million for the full year, down 7.3%. About 85% of these activations were phones, with tablets accounting for the majority of the other device activations. About 8.3% of our retail postpaid base upgraded to a new device in the fourth quarter, up sequentially and consistent with prior year. During the quarter, 8.6 million phones were activated on device payment plans. Net prepaid devices declined by 9000 in the quarter compared to a decline of 157,000 in the prior year. We are seeing sustained year-over-year improvement in retail prepaid. We ended the year with 114.2 million total retail connections, excluding wholesale and Internet of Things connections. Our industry-leading postpaid connections base grew 2.1% to 108.8 million and our prepaid connections totaled 5.4 million. Let’s move next to our wireline segment starting with a review of our consumer and mass-markets revenue performance on Slide 10. In the wireline segment, consumer revenue increased 0.2% and mass markets, which include small business, declined 0.2% in the fourth quarter. For the full year, consumer revenues expanded by 0.4% and mass markets declined by 0.3%. Fios total revenue again increased 4.4% in the fourth quarter and increased 4.6% in 2016. Fios revenue growth was primarily driven by an increase in the total customer base and strong demand for higher Internet speeds. In Fios Internet, we added 68,000 net customers for the quarter and 235,000 for the year. We now have a total of about 5.7 million Fios Internet subscribers representing 40.4% penetration. In Fios video, we added 21,000 net customers in the quarter, and 59,000 for the year, and now have a total of 4.7 million Fios video subscribers, which represents a 34.3% penetration. Similar to prior quarters we continue to see strong demand for custom TV offerings. Our one-fiber initiative in Boston is progressing as expected and we launched consumer and business services to customers late in the fourth quarter. We continue to innovate with our Fios platform utilizing our fiber assets and earlier this month we introduced instant Internet, which is a new service that offers both upload and download speeds of 750 Mb per second. This service was introduced in New York, New Jersey, Philadelphia, and Richmond and other markets will see this service soon. Let’s turn to Slide 11 and cover enterprise and wholesale as well as the wireline segment in total. Global enterprise revenue declined 4.5% and on a constant currency basis was down about 4% in the fourth quarter. For the full year, global enterprise revenue declined 3.6% and on a constant currency basis was down about 3%. In our wholesale business as expected revenues declined 7.5% in the fourth quarter due to the impact of non-recurring items in the prior year. For the year, wholesale revenue declined 4.9%. Total operating revenues for the wireline segment declined 3.1% in the quarter and 2.3% for the full year. The impacts of the labor contract, workforce reduction and tight cost control supported improved profitability, while maintaining strong customer satisfaction. The segment EBITDA margin was 24.1% for the quarter and 19.6% for the year. We expect to see continuing improvement on an annual basis with seasonal fluctuations. Capital spending in wireline was $1.6 billion in the fourth quarter and totaled $4.5 billion for the year. Regarding our pending wireline transactions, we expect the acquisition of XO Communications to close in the first quarter and the data center transaction to close in the second quarter. Let’s move next to Slide 12 to discuss our strategic position. Entering 2017, we are confident in our strategy and priorities for future growth and profitability. The foundation of the three-tier strategy begins with our commitment to invest in our best in class networks. Above the network layer resides our platform layer, which we are developing and creating new business models to monetize the ever-increasing digital traffic growth. Our goal is to be the trusted provider of connecting people and things and providing scalable solutions and analytics. Network quality and leadership is the cornerstone of this strategy and at the forefront of our brand value proposition to our customers. Today we are in the largest and most reliable 4G network in the country with market leading fiber assets. To expand our network leadership, we are executing on our strategic efforts to densify the 4G network, increased fiber resources and enhance spectral efficiency. As I noted earlier, we have initiated our next generation fiber network deployments in Boston. Fiber is an important element of our wireless networks as it allows us to strengthen our 4G LTE capacity, which also preparing for 5G. Our pending XO Communications acquisition will add to our fiber footprint and provides us with additional metro rings in 45 out of the top 50 US markets. 5G wireless technology is a focus for us. We are now launching about 10 pre-commercial pilots across the country with multiple use cases including dense urban and suburban neighborhoods. Our goal is to test the 5G fixed wireless technology in different environments in order to successfully operationalize 5G for a commercial launch. As noted earlier, we are expanding platforms and building new business models to monetize digital mobile video traffic on our network. In our media assets, AOL’s content and ADTECH capabilities have enhanced our video offerings. With a focus on delivering timely, short form versions of video clips we have seen digital video consumption gain traction in the last year. At the content and solutions layer of our three-tier strategy, the combination of AOL, go90 and other content has enabled cross-platform sharing. This strategy expands our distribution and revenue opportunity globally across carriers and networks. We have seen increased usage in the go90 application through this exchange and we are expanding our unique content offerings. The average daily usage in go90 was consistent sequentially at about 30 minutes per viewer, with less than 20% of traffic surfed on the Verizon wireless network in the second half of the year. We are actively leveraging our content portfolio and have strategically focused on an add-supported model. In 2016 through our joint venture with Hearst, we launched unique content through Complex Media and AwesomenessTV, and we are looking forward to expanding these offerings this year. In addition, our extensive digital rights portfolio including sports such as NFL and NBA provide enhanced viewing experiences such as launching [stream pass] for Verizon wireless customers across multiple demographics. Our pending Yahoo acquisition will further increase our opportunity to scale in the digital media space with its 1 billion plus monthly average unique viewers. We are still working with Yahoo to assess the impact of the breaches and we have not reached any final conclusions yet. The Internet of Things including Telematics, is an area of opportunity due to this rapidly growing as it connected world expanse. Ubiquitous and reliable coverage to support the vast number of devices expected on these various platforms is a comparative advantage and we are developing this ecosystem to leverage our best-in-class networks while providing solutions of verticals such as transportation, energy, agriculture and smart cities. A great example of this is in the Telematics space with acquisitions of both Telogis and Fleetmatics, we became the market share leader. Our Smart Cities Solutions continued to progress and the business is augmented with the acquisitions of Sensity and LQD WiFi. As a result, we now have a deep inventory solutions on our IoT platform to provide to our customers. Overall, we are confident in our ability to execute deliver results and return value to our shareholders while continuously transforming the business. As we look at our current and pending assets in the media in IoT businesses, we will be focused on integrating these assets by increasing global scale organically and further enhancing cross platform content sharing opportunities. Collectively, these assets allow us to participate in the global ecosystem of the connected world. We see a clear path to revenue contributions from these integrated assets which will drive returns to the overall business in a less capital intended manner. Now, let’s turn to slide 13 to review 2017 priorities. In 2017, our focus will be leveraging our network leadership positions. We will focus on retaining and growing our high quality customer base in both wireless and wire line while balancing profitability in this dynamic environment. Enhancing ecosystems in media and the Internet of Things let by Telematics will further drive the monetization of our network and solutions both domestically and globally. We expect full year consolidated revenue on an organic basis to be fairly consistent without a 2016. With improvement in wireless service revenue and equipment revenue trends, we also expect full year consolidated adjusted EPS trends to be similar to consolidated revenue trends. Additionally, we are targeting the following for 2017. Consolidated capital spending between $16.8 billion and $17.5 billion. Minimum pension funding requirement of approximately $600 million and in terms of income taxes, we expect our effective tax rate of financial reporting purposes to be in the range of 34% to 36% based on current legislation. We will execute in the long term strategy to position the business for the future. With that I will turn the call back to Mike so we can get to your questions.