Robert Wallstrom
Analyst · Baird
Thanks John. We are off to a solid start in returning to positive sales growth this year, with our year-to-date 3.3% comparable sales increase. We are engaging our current customers and bringing new customers to Vera Bradley with our compelling and innovative product, supported by our marketing efforts and customer experience initiatives. On the product line, we continue to build dominance in our key franchise areas like travel, campus, beach and gifts, as well as our top 10 items. Our back to school selling period is underway and the sales of the backpacks and lunch bags are exceeding last year. Newness for the season includes our clearly colorful collection, larger school backpacks and smaller fashion backpacks and slings. We have a lot of innovation and newness to showcase this fall. Last month we launched Performance Twill. The rise of the athleisure movement has made customers' purchasing decisions increasingly driven by performance. Performance Twill is a lightweight, durable, water-repellent and our newest definition of a beautiful solution. This is our first launch in a series of innovative performance fabrics. Also in August, we enhanced our Signature duffel franchise by adding more sizes and shoulder straps, and our innovative lay flat duffel will debut in November. We will offer two small capsule collections this fall. Our fun and playful cats meow capsule collection will launch this month. And pretty posies pink, our pink capsule for breast cancer awareness month will debut in October. Our special limited time capsule collection centered around seasonal periods or novelty add excitement and a sense of urgency for our customers to shop. We will continue to innovate and add sustainability elements to our products. Our reactive collection made of recycled plastic bottles is our sustainable update to lighten up and will be introduced in 2020. Offering limited edition collections in collaborations with unique partners increases our brand exposure and provides momentum to our growth. We have entered into several high profile product collaborations this year. The Vera Bradley Plus Venus collection launched in April continues to perform above expectations at Target. The collection features a popular Vera Bradley design on a selection of Gillette, Venus's core and special editions shaving products. In May, we debut a collaborative drink wear and accessories collection was Starbucks Asia Pacific. This collection has been very successful and is helping us broaden our international brand awareness and expand our reach. In July, Vera Bradley Plus Crocs debut our limited edition footwear collection, which combined Vera Bradley signature bright florals and paisley designs with Crocs, World renowned comfort. Most styles and sizes sold out almost immediately. Interestingly about 30% of the customers that purchase Crocs on our website were new to our brand. Two weeks ago, we debuted our co-branded Vera Bradley plus Pura Vida backpack. We partnered together to build the perfect back-to-school backpack using Vera Bradley's best selling iconic Campus Backpack silhouette and a print inspired by the distinctive West Coast vibes of the Pura Vida lifestyle. The backpack forgoes Vera Bradley's traditional quilted cotton and instead features a unique cotton-linen slub yarn fabrication. We think that Vera Bradley Plus Pura Vida iconic Campus Backpack collaboration is the perfect way to celebrate our new partnership. With each purchase of this backpack, customers receive a complimentary Pura Vida original bracelet. Building off the success of the last two extremely popular Disney collaborations. This fall, we will once again partner with DISNEY Theme Park merchandise to create another limited edition novelty pattern and collection. Disney and Vera Bradley are a perfect fit. We are both committed to creating memorable and fun customer experiences, and we know that many of our Vera Bradley fans are also huge Disney enthusiasts. Today, we announced another exciting collaboration, Harry Potter. Vera Bradley's design team will collaborate with Warner Bros. Consumer Products to create a Vera Bradley plus Harry Potter back-to-campus and dorm line featuring bags, accessories, stationery, drinkwear, tech products, bath and bedding, which will launch in June 2020. A Vera Bradley Plus Harry Potter cozy capsule featuring a fleece robe, slippers and a sheared throw blanket will launch in November 2020, just in time for holiday gifting. We are thrilled to partner with Warner Bros. Consumer Products to create a magical fun collection that will appeal to all generations. Additionally, we appreciate and support the messages of diversity, acceptance, hope and equality that are woven throughout the Harry Potter and Wizarding World works, as these closely aligned with Vera Bradley's values. We know that many of our Vera Bradley fans are also Wizarding World devotees who will love these amazing products. Our ability to attract such amazing partners like Gillette Venus, Starbucks, Crocs, Disney and Warner Bros. Consumer Products is truly a testament to the strength and wide appeal of our brand. All of these collaborations are also an extension of our goal to offer beautiful solutions to our customers. We are working with other iconic, internationally known brands and other exciting future product collaborations. Let's now turn to marketing. Our digital and marketing teams are focused on accelerating our digital and customer growth. We have completed the insourcing of our customer data science team, added to our business analytics team and completed the rollout of our new customer data platform. We are actively using the insights we gain from our robust customer data to adjust our marketing mix on a real-time basis. We are excited by the results we are seeing from these investments in customer data and digital media. In digital media, new customer visits have improved year-over-year as has revenue directly derived from these initiatives. Looking at the overall impact of these investments across our channels, we saw a double-digit increase year-over-year and new customers for the brand. We will continue to mine our customer data and optimize our marketing spend for the back half of the year. Brand collaborations and influencer engagement continue to be important for the brand, and we saw a significant results in the quarter. Our collaborations with Gillette, Starbucks and Crocs all show a heightened strength and relevance of our brand and generated enormous media buzz. Media impressions increased more than 300% over last year's second quarter. As we reinforce our position as a total stakeholder focused and socially conscious organization, marketing and social media engagement plans are critical in this endeavor. We continue to strengthen our community support and charitable initiatives under the umbrella of the VB cares. We are identifying areas where we can make a meaningful impact, particularly on the lives of women and children. We are taking a stance for change and often invite our customers to participate with clear calls to action. This summer, we donated thousands of Vera Bradley beach towels to the Fresh Air Fund, a not for profit agency that supports summer camp experiences for children from the New York City's low income communities. We are continuing our partnership with Blessings in a Backpack for a second consecutive year. Blessings in a Backpack mobilizes communities, individuals and resources to provide food for millions of elementary school children across America, who might otherwise go hungry. Through Blessings in a Backpack, we are donating 50,000 backpacks to children in need throughout the US. We are also in the midst of hosting several backpack packing events, school carnivals and annual back-to-school distribution events in select markets including New York, Los Angeles, Chicago, Nashville, Charlotte and Panama City, Florida. Each event will culminate in backpack giveaways, and some events will feature celebrity appearances, including Misty Copeland, Principal Dancer. The American Ballet Theatre, Dale Earnhardt, Jr., racing legend, and NBC Sports motorsports analyst, Lauren Alaina, country music singer and songwriter and many more. In August, we also launched an awareness in fundraising campaign benefiting Blessings in a Backpack in our stores and on verabradley.com. And with a minimum $10 donation to Blessings in a Backpack, customers received a free Vera Bradley mini backpack keychain to show their support for the organization. Through this effort, our customers helped us raise over $70,000 for the organization in the month of August. Activities supporting the Vera Bradley Foundation for Breast Cancer go on all year, but October is especially significant since it is Breast Cancer Awareness Month. We will be offering special merchandise and in-store events with the support of our customers, we expect to raise over $2 million this year, and since the inception of the foundation, we have raised over $32 million to fund advanced breast cancer research at Indiana University's Comprehensive Cancer Center. Moving on to distribution. Our goal is to grow sales in each of our channels in fiscal 2020. In our full-line stores, we are focusing on our highest potential stores enhancing the customer experience, further localizing our assortments and adding more compelling display windows. We are also testing alternative vehicles to sell our full-line products, including pop-up shops and airport vending machines, which will launch this fall. We continue to rationalize and strengthen our full-line store base. We closed five underperforming full-line stores in the first-six months of the year and expect to close about five more this year. This will bring our total store closings to 25 since the beginning of fiscal 2018 and we could potentially close up to an additional 15 following this fiscal year. At the end of the quarter, we had 94 full-line stores. This year, we are working to maximize factory performance by refining our pricing model and adding six new locations, five of which have already opened. In addition, we are relocating and expanding three of our best performing factory stores. The move and expansion of Sevierville, Tennessee was complete in July. The Larger Destin, Florida store opened in August and the Branson, Missouri location -- relocation to a larger space will be complete in October. At the end of the quarter, we had 62 factory stores. We continue to focus on creating an engaging customer experience in both our full-line and factory stores on verabradley.com and our fulfillment operations and in our customer service department. Our robust voice of customer initiative and our new customer service model rolled out into our full-line stores and once again drove industry leading customer satisfaction scores in the quarter. In the specialty channel, we are focused on our top accounts and reengaging lapsed customers. We are paring back our distribution and department store arena to focus on the most productive locations. Vera Bradley is currently represented in about 450 department stores. Our brand is resilient, our team is experienced and creative, and our future is exciting. Over the last year, we have made significant progress in restoring our company to health and have begun to return to growth. We are looking forward to completing our Vision 20/20 journey and beginning to focus on the years beyond. And we are very excited about the Pura Vida acquisition and the potential growth of that brand. Operator, we will now open the call to questions.