Alain Karaoglan
Analyst · KBW
Good morning, let’s go to Slide 7. Our return on equity and return on capital for the 12-month ended September 30 were 12.1% and 10% respectively. Adjusting for prepayment and alternative investment income relative to our long-term expectations, our returns increased nicely from year end and the second quarter. We have achieved this improvement despite market headwinds. Looking ahead the effect of the lower interest rate environment and equity market has created a gap of approximately of 140 basis points to our original 2018 return on capital plan. Recall from our June 2015 Investor Day that we had estimated a 70 to 90 basis point drag on return on capital from interest rates. The additional cost savings as Rod discussed will partially offset the effect of lower interest rates and lower than planned equity market appreciation. In addition the execution of our capital initiative has been better than expected. We expect our ongoing business capital to end 2018 roughly flat from our 2015 starting point of $8.7 billion. We had initially expected our GAAP capital to rise slightly over the period. Our initiatives in Annuities and Individual Life are the primary drivers of improvements versus our initial expectations. Because of these initiatives and despite the headwinds we faced, we expect to achieve our 2018 ongoing business returns target. We are affirming the individual return targets for four out of our five ongoing business segments and revising our return on capital target for one of the segments. Separate from these initiatives, we are in the process of reviewing our target capital allocation by operating segment, which could affect the GAAP capital allocation. While we target an overall capital level of 425% RBC, our capital allocation process balances our view of risk and external formula such as risk-based capital and rating agencies. This process can result in a particular segment being above or below the 425% level. Changing the capital allocation could affect the 2018 return on capital target for the segment and while work is still underway we expect a lower capital allocation to retirement, an increase capital allocation to our other segments. This change would not affect the overall return on capital target for the ongoing business. On Slide 8, we provide more details on the $100 million of annual run rate cost savings that we expect to achieve from simplifying the organization. In addition to offsetting some of the headwind from lower interest rates, our efforts to increase organizational agility and efficiency will help us compete more effectively and deliver and enhanced experience to our customers. The pipeline of opportunities includes consolidating the Annuities and Individual Life businesses further emphasizing less capital intensive products, migrating even more to an information technology environment and reducing the number of registered entities. We expect to incur at least $30 million of restructuring charges in the fourth quarter 2016 these will be classified as Non-operating expenses, we anticipate further charges through 2018 which we cannot quantify at this time. On Slide 9, we provide an update on our 2016 growth initiatives. In retirement, we generated an 11% year-over-year increase in deposits in small mid corporate markets. This was driven by expanded distribution capabilities and increased sales force productivity. In tax exempts markets third quarter deposits were up 69% year-over-year helped by the funding of a large government plan. In investment management institutional sales faced a difficult comparison with a large CLO closing in the third quarter of 2015. In October, we closed a $600 million CLO and one several sizable institutional mandates which currently positions us well to meet our full year institutional sales targets. Retail intermediary sales however were up 16% year-over-year reflecting growth in fixed income strategies. Our strong October retail sales gives us confidence that we’re on track for a solid finish for the year and provide us with added momentum heading into 2017. We also note that our affiliated Sourced sales increased 23% year-over-year driven by strong demand for target days and stable value fronts. In annuities, sales of fixed index annuities slowed in the third quarter as we expected reflecting our pricing discipline as interest rates declined. Year-to-date however sales increased 19%, sales of investment only products have increased for the second consecutive quarter but remained below prior year comparisons. In employee benefits, we grew our In-force premium by 6% year-over-year. We are seeing continued increase competition with new entrance in the surplus market. However, we remained committed to our underwriting and pricing discipline. Let’s look more closely at retirement on Slide 10. We reduced our 2018 return on capital targets to 9.5% to 10.5% from 11% to 12% due largely to lower interest rates. The effect of our guaranteed minimum interest rates and lower than planned equity market appreciation collectively, which we estimate to cost us approximately 250 basis points of return on capital. To counteract these headwinds, we are pursuing additional opportunities to improve our return on capital while continuing on execute on our existing initiatives and here are couple of example. First, a large portion of the enterprise cost savings we expect to generate will benefit retirement. Second, we have a team in place developing solutions to align our higher guaranteed minimum interest rate blocks of business with our corporate financial targets where the effect of persistently low interest rate has been acute. Also as noted on the prior slide, we continue to have success with our small, mid and tax exempt markets growth initiatives. Momentum remains strong in our record keeping business with new mandates such as the City of Los Angeles. This should lead to an improvement in record keeping fees in 2017 once the plans are fully transitioned. Achieving retirements 2018 target will require significant focus on execution. We are confident in our ability to hit this target. We have a strong and experienced team that is transforming our franchise at the operational, financial and cultural level. Moving to Slide 11, in investment management the operating margin excluding the effect of investment capital is slightly lower versus 2015. This reflects reduced fees from lower average assets under management primarily due to the CBVA runoff and non-VOYA managed retail outflows as well as lower equity markets in the first quarter of 2016. We expect to achieve our 2018 margin target of 33% to 35% which includes an expected contribution from investment capital of 200 basis points. We expect to generate positive investment management source net flows to achieve our 2018 target driven by our diverse capabilities across an array of asset classes coupled with strong investment performance. Moving to Slide 12, the return on capital for annuities was approximately 9%. We expect to achieve our 2018 return on capital target as a result of three things: enhancing operating efficiency and realizing cost savings from the integration with our Individual Life business, proactively managing our crediting rates to achieve our target profitability and remaining focused on optimizing capital usage. Turning to Slide 13, we have made significant progress improving the return on capital for Individual Life achieving 8.1% on a trailing 12-month basis. Assuming normal mortality experience in the fourth quarter, 2016 we expect the full year 2016 return on capital to decline by approximately 100 basis points relative to the third quarter return on capital as the unusually favorable mortality results from the fourth quarter, 2015 full allowed of the trailing 12-month calculation. We expect to achieve our 2018 return on capital target as a result of realizing cost savings from integration with our annuities business and the restructuring of our redundant reserve financing. As we’ve previously communicated, refinancing the reserve will increase the return on capital by 150 and 200 basis points. In 2017 approximately 70% of the benefit is expected to emerge due to a capital reduction of approximately $300 million. The remaining 30% will arise from lower financing cost of approximately $15 million to $20 million. Partially offsetting these initiatives are higher reinsurance cost and lower investment income due to the continuation of the low rate environment. Moving to Slide 14, the return on capital for employee benefit has declined from full year 2015 reflecting a normalization of loss ratios assuming normal claims experience for the fourth quarter 2016, we expect the full year 2016 return on capital to increase within our 2018 return on capital targeted range of 23% to 25%. As results from the fourth quarter of 2015 falling out of the trailing 12-month calculation, we expect to achieve our 2018 return on capital target as a result of continued growth across all major product line while maintaining our disciplined underwriting approach. In summary, we are executing on our previously announced initiatives and are focusing on additional opportunities to improve returns. In our view, a large part of achieving our 2018 return goals remains within our control. Now I will turn it over to Ewout to go over our financial results. Ewout?