Pietro Satriano
Analyst · Karen Holthouse with Goldman Sachs. Your line is open
Good morning, everybody and thank you for tuning in. Given that this is the last call for 2016, I will spend some time reviewing some of the highlights for the year that was as well as reiterating our guidance for 2017 and beyond. So let me turn your attention to Page 3 of the presentation. So to start-off 2016 was a very good year on many fronts. Financially we had very good operating results with year-on-year adjusted EBITDA growth of 12.5% when adjusting for the 53rd week in the prior year. Secondly, we continued to make progress against our Great Food. Made Easy. strategy continuing to expand our advantage and product innovation in eCommerce. Third, we successfully integrated five acquisitions which collective accounted for 2% of the 12.5% growth in adjusted EBITDA, and last as a result of our successful IPO and debt refinancing; we exited 2016 with a much stronger balance sheet than we entered the year. But, we have an outlook for 2017; we remain bullish on the outlook for independent restaurants, one of our target customers. We are continuing to invest in our differentiated strategy while staying focused on improving our cost positions and our execution. M&A is off to a promising start. Yesterday we announced the acquisition of All American at $60 million broadline distributor in the Northeast. And lastly, we are holding to our mid-term guidance of 7% to 10% adjusted EBITDA growth. Let me turn your attention to Page 4, you will remember that there are three dimensions to our strategy of Great Food. Made Easy. The first is about winning with true leadership. After all food is typically the largest single element on a restaurant's P&L and the menu is at the heart at how restaurant differentiate themselves. The second dimension is about offering an easy customer experience, making it not only easy for restaurant operator to do business with US Foods, but providing them the tools that make it easier for them to run their business. And third, it's about flawlessly executing on the fundamentals. Together these first two dimensions win with food and differentiate with easy are primarily about driving profitable volume growth and margin expansion. To the levers we show on the right, customer and category mix, product brand growth, retention and saturation of existing customers as well as profitably adding new customers. The third dimension competing flawlessly on the fundamentals is primarily about driving cost out of the system while also driving better execution. Together they contribute to improving our operating cost per case as well as driving better employee engagement and more consistent customer service. Let's go to Page 5. I mean just to view how the strategy contributes to the key levers in our business. Let's now spend couple of minutes reviewing a few of the highlights from 2016. Supporting volume and margin growth and integral to win with food and differentiate with an easy customer experience. First we launched 63 new innovative products including our served good line of sustainable products, developed by and exclusive to U.S. Foods. Products where we continue to get around 50% trial rate in a very high stick rate post launch. We launched several new enhancements to our leading eCommerce and mobile platform aimed at creating a more personalized experience for the customer. With the latest being in the fourth quarter, the Did You Forget feature, which prompts customers who are ordering on our platform for items not on the order that they regularly purchase from us. We have seen significant increase in volume in those items. Last quarter, we talked about the launch of food cost management, in order to help customers plan their menus and reorder and what's different about this, they can do so on virtually any point of sale system. We grew the number of categories specialists that support our reps to support of our team based approach to selling. And we have increased the number of food fanatic live events, which have turned traditional food shows in the industry show they are typically focused on deals to true learning events focused on innovation for the industry. Supporting our efforts at reducing our operating costs per case an integral to competing flawlessly on the fundamentals a few highlights of the year include. As you know we talked about the deployment of our multi-site approach to field management reducing the number of field leadership teams from 60 to 26. More importantly with every passing month we can see the positive impact on our operating model, as a result of fewer touch points for corporate initiative and better talent. Our indirect sourcing efforts generated significant savings on good enough for resale. We saw a 4% improvement in our perfect order, which is a competitive measure of our service pyramids that includes not only fill rates but on time delivery, damage free product and an accurate invoice. And we are putting in place standard routines to run several aspects of our sales processes. As a result, as you can see on Page 6, 2016 resulted in strong growth in adjusted EBITDA. On the top left you can see our overall volume growth accelerated in particular with target customers, independent restaurants, regional chains, healthcare and hospitality and Dirk will provide some more detail in a few minutes. And while profitably growing volumes, we expanded those margin and did so faster than operating expenses with the resulting 12.5% growth in adjusted EBITDA for the year. Let's now turn to 2017, on Page 7. Our EBITDA guidance for 2017 in the mid-term remains consistent with the guidance we have previously given. That was the 10% growth in adjusted EBITDA with the higher end driven by M&A. This guidance and adjusted EBITDA is based on the following, a continued favorable outlook for our target customers in particular independent restaurants in a series of multi-year initiatives, some of which are mature and some of which are newer balanced across volume growth margin expansion and operating expense improvement. Let me spend couple of minutes on those. First, the outlook for independent restaurants, which is shown on Page 8. This is Technomic data which shows real growth of independent restaurants compared to national chain goes back to 2009 and as an outlook for 2017 and 2018 to 2021. As you can see, this outlook is consistent with other industry reports, we are focused on the recent softening of large restaurant chain. But, the outlook for independent restaurants for 2017 remains consistent with what we have seen in the last two years with independent out growing chains. We see this as a function of a fewer factors. The first is the nature of consumer habits when eating out. When eating out, customers like variety, which favors independent restaurants. The second, is the increasing importance of millennials, who generally seek out different experiences, healthy alternatives and a local offering. And third, social media [eOut] [ph] provides independent restaurants easy access and recognition. Let me close on Page 9. We are confident the guidance I just provided for 2017 and part to the favorable outlook that I just outlined, but primarily due to our Great Food. Made Easy. strategy and the supporting programs and initiatives. Some of them, I said are more mature and some of which in their early stages. Let me talk about these briefly. Supporting volume growth and margin expansion, we will of course continue to focus on product innovation, leading mobile and eCommerce solutions, exclusive brands and specialty categories such as center of the plate. At the same time, however, we are also ramping our efforts on newer initiatives. The centralization of replenishment, which will give us better freighting cost of goods economics, as well we will complete the deployment of our cookbook pricing tools for reps. Remember that cookbook pricing is all about leveraging big data analytics to optimize pricing with smaller customers. Supporting efficiency and effectiveness and better operating expenses, we have already discussed our efforts to streamline our corporate structure, the first phase of which will be complete by the end of the first quarter of 2017. We continue to improve the productivity and effectiveness of our sales force. By continuing to migrate accounts to our most productive reps. Ramping up in 2017 and as mentioned on previous calls, there are two major initiatives, the first is the introduction of continuous improvements and lean in our distribution network. This is in the very early stages, but we believe we have the potential to improve safety, service levels and productivity for years to come. And second is expanding the scope of our shared services, bringing greater consistency and efficiency to back office functions that are more transactional in nature. Today, our shared services center in Tempe already includes such functions as payables and receivables and we're exploring other functions to add to this umbrella. I'd like to close by thanking each and everyone of our 25,000 employees for a terrific year. Now, let me turn it over to Dirk Locascio, our CFO for more detailed walk down of our operating returns. Dirk?