Ralph Hamers
Analyst · Citi. Please go ahead
Thank you, Martin. Good morning, everyone. And welcome to the full year results. I'd like to start by saying that all of us at UBS clearly hope that you, your friends, and families are all in good health and that you're all safe. It's a strange world out there, the pandemic is still there. Most of us are in strict lockdowns. Please #[indiscernible] stay healthy, it's important. And let me start with the key messages that we have on Slide 3, take you through a little bit, it kind of summarizes the whole presentation. And clearly 2020 was a tough year all around for our clients, employees, our communities. If you really look, what's behind that, it is our colleagues and the way our colleagues, basically rose to the occasion, day-in, day-out. And that made us as UBS stand for stability, for confidence. We were able to maintain connectivity with our clients, provided the advice and the solutions that the clients needed in these uncertain times. And you can see that connectivity, that reach out coming back into more than $100 billion in net new money, that client's invested with us across Wealth Management, and Asset Management. And this has contributed to a record in invested assets in both businesses. So yeah, together, we're now over $4 trillion dollars in total. We achieved, on the back of this commercial success, our highest net profit in a decade, with every region delivering over $1.5 billion profit before tax. As a result, we hit or exceeded each of our targets for growth, but also for returns, while we delivered on the strategic priorities that we laid out at the beginning of last year. Now, reflecting the 2020 results and our solid capital position, we will propose to pay $0.37 dividend per share at the upcoming AGM. In addition, we're planning to resume buybacks targeting up to $1.1 billion in the remainder of the first quarter. Now turning to the next slide, Slide 4. Well, basically, I mean, this slide tells it all. It's momentum across all different dimensions. When we look back at 2020, you can basically look back with a sense of pride, supporting the clients through the challenges they face. $4 trillion of invested assets across Wealth and Asset Management as clients turn to us to help them to achieve their investment goals. $80 billion of net new money generated in Asset Management alone. Of this, around half was directly related to providing our Wealth Management client better access to separately managed accounts. We also saw strong demand for Chinese equities for sustainable investment products and both confirming its strategic priorities being the right ones. Also, on the slide, you see the $26 billion in net new loans for Wealth Management clients, another strategic priority. On transaction side, we build on our strength to identify and execute on trading opportunities for our clients. And on the back of that, global markets' income grew by nearly a third, doing well across products on higher client activity. Transaction-based income of the wealth manager increased by 17%, reflecting enhanced product capabilities by leveraging Investment Bank. You'll see that both the Asset Management side as well as the Investment Bank, are really looking at how we can support the Global Wealth Management and a focus that we have and you see the first signs of true success there. We have really endeavored to make it simpler for clients to transact with us as well, on the Investment Banking side. We were there for our corporate clients too, guiding them through the primary markets. Throughout the difficult year, we helped over 500 corporate client's raise debt and equity in the capital markets. Last but not least, an important section for us as well, the family office clients, clearly the ones with the most sophisticated and complex needs. As you know, we introduced an integrated cover model in order to service them better, ensuring that they would get the broad range of capabilities across Wealth Management and the Investment Bank, as one UBS. And working as one bank for our clients, we grew our revenues here by 29%. So quite a success from the commercial front and seeing first signs of the move towards ensuring capabilities in the Investment Bank, the asset manager and the wealth manager aligns and serves our clients as one right here. Turning to the next slide, specifically on sustainable finance and it's clearly an area in which we have - on which we have been focusing for years, and 2020 was no exception. We became the first major global financial institution to recommend sustainable investments over traditional investments. And that mandate has attracted $7 billion of inflows over the year. In Asset Management, we rolled out the Climate Aware strategies across additional asset classes. Invested assets with these strategies increased nearly fivefold to $15 billion last year, contributing to sustainability-focused assets now more than doubling to nearly $100 billion. But you can't just go out there and recommend that that is the right thing to do if you as a company, if you're not there. So it's also important what achievements UBS itself does on the sustainability side and how we are recognized in that area as well. And therefore, we're proud that we are on the CDP's Climate A List of companies that lead the way against climate change. And we've been a global industry leader in the Dow Jones Sustainability Index for six years running. And we're rated AA by MSCI. So you see, we were a kind of an early party to sustainability in what we do ourselves, but also what we recommend to our clients. And we see that this is becoming more and more mainstream. Our clients are truly interested in it. They want to have good returns and do good investments, and investments for the good. And through this, we can truly help them on their journey. So where does this position us? I'm now on Slide 6. I believe the future of financing belongs to firms that have scale of work matters. Leverage that scale for our clients and leverage that scale also for shareholder's advantage. And that's basically what you see here. You see here, those areas that we really are a top player and whether it's on the Wealth Management side now with more than $3 trillion invested assets. So, clients really showed a trust in us on the Asset Management side, close to $1.1 trillion in invested assets, also showing that we're doing the right thing there. We're the largest bank in Switzerland. We're the largest wealth manager in Asia-Pacific. And in Investment Banking, we're top five. In equities, we're top three, and in FX trading, we're having strong momentum on both sides, shows good diversification there as well. And that's a good basis to build on. It positions us well in the competitive landscape where winner takes most, if not all, and we know that scale benefits should in the end also go towards the clients and the shareholders. And that's what we're certainly focusing on, which gets me to how we have done versus our targets in 2020. And that's a nice summary right here on Slide 7. It's actually a demonstration of our scale across and the page speaks for the breadth of our business and the strength of our business and our client franchise. And revenues up 12% leading to an earnings per share $1.79, return on CET1 capital 17.6%. Our success was broadly based and really across all business lines and all geographies. And you see asset-gathering business comprises the Wealth and Asset Management, recording double digit profit growth there as well. Our IB achieved almost a 20% return on equity, super performance right there. Regionally, profits in Asia-Pacific and the Americas grew by over a billion dollars for the year. A billion more profit in Asia and the Americas. Our Swiss Personal & Corporate Bank which is most directly affected by the crisis did well too, earned a return well above cost of capital still. even in the difficult economy, managing through the pandemic, supporting SMEs and mid-corps and corps and households and doing that really well. And it's basically what we can do is the role that we play here in Switzerland, standing by the Swiss corporate sector, providing them liquidity and support of the economy throughout this crisis. And all that we have been able to do while staying disciplined on cost and delivering an operating leverage. The expenses were up 4%, I'll give you that. But if you look into it and as Kirt will show you, that was really driven by foreign exchange as well as variable comp. The top line at the same time increased by 12%. So there you see very strong, positive jaws, improving our operating leverage. Now clearly, we have a good year, you generate a lot of capital contributing to stronger capital ratios, they continue to be strong. And that's after offering the attractive returns to the shareholders. And we delivered on our $2.6 million dividend commitment for 2019, brought back CHF 350 million of shares earlier in the year. We include another $1.3 billion for the 2020 dividends. And we set aside $2 billion for share buybacks. And turning to Slide 8 then. We then have a return on CET1 capital of 18%, close to 18%, positive operating leverage and it basically shows you our true potential. As we focus on our clients, as we care for society, support our employees, I am also convinced that we can achieve leading shareholder returns. That's what you see here. And, I think also going forward we can achieve good and attractive leading shareholder returns. But what we're doing here is really mobilizing the entire UBS team to unlock our full potential. I'm asking the questions like how can we grow in a capital and cost-efficient manner? How can we think further? How can we become fitter? How can we act faster? So we're thinking about ways to make UBS even better bank, for our clients, for our employees and for our shareholders. And that actually brings me to my first impressions. I know, you've all been expecting these and I can also tell you that you will not get a full strategic update today. But I wanted to take you along in my first impressions, now I have had five months with UBS and giving you some of the things that I see, that really impressed me, as well as some of the opportunity I see going forward to unlock our tomorrow. So clearly, when I joined - before I joined UBS had a superb reputation for strong and stable franchise, for its premium brands and symbolizing quality. Now after having been with the with the company five months, having spoken to many clients, many employees, investors, stakeholders, and I can only say there is much more that impresses me. And that's and here you will see a couple of these areas. I was impressed by the quality of our core leadership and our leading equity research, for example, the CIO House View, the insights that we offer on the most relevant topics such as sustainability, how we use it to advise and guide our clients during certain times. And I am impressed by the rest of our capabilities that allow us to support our clients, no matter their return objectives or risk appetite. I'm impressed by the strength of the client franchise and with the relationships that we've also forged over many, many years. I'm impressed by all this. This is what really showed me the true value of UBS and of our people. And now and then the strong reputation that grew with UBS, I would say, we fully live up to it. If there's one thing that we're uniformly recognized for is this, we are a global wealth manager and is absolutely unique in terms of its global scale and reach, is supported by World Class investment bank, strong asset management capabilities, leading universal bank in Switzerland. So that's what we are, strategic unique and that's where we bring in clear advantage. And that's where our biggest growth opportunities lie as well. Clearly, if you look back on last year, joining the bank, I was also impressed by the strength of the balance sheet, the risk management rigor, the operational resilience that we have shown amidst the crisis with lots of activities coming through our engine, our execution engine. And as you can see as well the stability in the prescription of the revenues and the capital generation. But and there is always the best, right? There's always a best, and yeah, I have to look forward and the past is the past, it gives you a position but no guarantee for the future. And that's why we have to look at the future, and get a sense for what's coming out. And there's a couple of things that that are coming out. And the first thing is that, it's clear that this pandemic has accelerated the client's digital expectations, and the need for technology investments. And I think that need has been accelerated by at least three if not five years. And that requires far greater investment by financial firms. And those that have the scale will benefit from it the most. The only thing that's still out there, and that will not go away, is the persistent low and negative rate environment. We know it's a challenge for banks, and but there are also opportunities for international firms. So it's first, this has two sides. So on the banking side on the NII side, clearly, it is it is a point to reckon with, but it gives you opportunities also where we can actually advise clients to invest in other means than depositing the money with us. So it's also an opportunity. We know that, the $80 trillion of negative yielding debt, the pension funds are looking for advice on asset location, and compelling investment opportunities, they're looking for those. And the other trends is the trend to Climate Change COP 26 estimates the private finance, including pension funds will provide $3.5 trillion needed annually for investments. We can certainly play a role there and we can play a leading role there, we can play an advising role there, we can play a management role there, we can play a structuring role there and so quite an area of opportunity. But there's a lot of uncertainty that will continue to be there. Increased competition from non-traditional providers, as you know, complex geo-political environment, continued regulatory change coming at us and we have to stay ahead of that. And each of these trends requires to change, to adapt. And for those who get it right. There's quite some opportunity in those changes as well. And that leads me to the focus areas. And I know, these are pretty general. And but they're the focus points as we are working on our strategy. So am I giving you the strategy here? No, I'm not. Am I giving you the focus points that we are discussing all the time here in further developing our strategy going forward? Yes, these are the ones. And so these are the things that management team and I are concentrating on and for our strategy, and working on these for the next years. We're not wasting time. We have launched quite some work streams in all of these directions to get a lot of bottom up input as well from our people who are very close to the client, who are very close to the execution of our activities, who know what clients wants, who know where we can improve a client service, who know where we can improve on efficiency. So it's very important that this is not some kind of a, I don't know, a kind of a top-down strategy that we develop. It's truly a combination of top down in terms of direction in areas where we see the trends and bottom up in terms of how to show these trends in and how to make sure that we're effective in coping with these trends. We want to get it right. And that's why we need the details. And when we're ready, we will certainly be kind of updating you on our strategic plans and opportunities as we go. But to take you through these focus areas, first and foremost, being laser focused on supporting our clients, building on the positive momentum that we have in 2020. It would be a waste if you lose that. So we'll have to keep delivering on the trust the clients put in us and in our brand. And I think UBS like many firms but here there's quite some upside opportunity if we truly work all together, if we truly work seamlessly together and seamlessly delivered the whole firm to our clients. When we focus on their needs and their experience, and we look at how to fulfill those needs, regardless of which business division has the right solution, that is where we can make the difference. We hear this from many clients, and we can improve on that. And that's what we will be we're working on. And that's probably the number one priority for us is, how can we be one UBS? Now UBS also has a strong culture. But we also need to evolve this culture to be more flexible, to be more agile, and that will first benefit our clients. But it will also help us to respond to change faster as well. In order to be more flexible, and agile, I think we have to operate in a more simple form, we have to be a little bit more pragmatic, take decisions faster, we'll need to empower people and make them more accountable as well. Then on the efficiency side, it's clearly the self-funding investments for growth has become a necessity for any bank to be successful today. For that, we'll have to operate even more efficiently going forward. That means driving, operating leverage and making optimal use of our scale, being relentless when it comes to discipline around costs. We'll have to be critical in what we invest in, we'll have to systemically crowd out the investments that are not delivering or that are just not good enough or just not strategic enough. So that's where I think we can further improve. I'm keen on building our next, our edge in sustainable finance. It's a strength, it's a super opportunity, it's something we firmly believe in across the whole firm. So I think that's what we have to work on. And clearly, technology today already plays a central role here at UBS. And I see some real good practices in that in the technology area itself, but also in applying technology. For example, in our Investment Bank, clearly at the front - at the front of some of these developments there but we have to, and I think we're able to take advantage of the consistent investments that we've made to date. We'll have to reap these benefits, we should and have to be a winner in the digital recovery. And the only way to do that is that we turn technology from an enabler, something that is at the end of the decision-making process to making technology a differentiator, which is at the beginning of the decision-making process and at the beginning of how we improve our services to our clients. Now, lastly, as you may know, I'm a strong believer in purpose led organization. So the first thing I picked up here, literally in my first week is, okay guys, where are we on purpose? Where is our true DNA? Why do we come to work? What is behind how we do things here? Why we do the things we do here? It's truly important to get that sense, to get that up. It's a big project that we're working on. And I'm sure that once we get it, it will really guide us and give us directions as an organization for the future. Now if we get these things right, I'm convinced we can consistently deliver on leading shareholder returns. Now to close, I'd like to, since this is also the end of the year, I guess, and not the easiest of years, I'd like to thank everybody at UBS for their dedication and work over the past 12 months. I know some of them in difficult personal circumstances. Our employees went out of their way to serve our clients and support each other, support their communities, while managing firm's risk, liquidity and capital to maintain our financial strength. 2021 is already shaping up and it's already shaping up to become quite an eventful year with what we see across the globe. But I'm convinced that also this year we can positively differentiate ourselves. With this, let me hand over to Kirt to take you through some more details before we get to Q&A. Thank you.