Sergio Ermotti
Analyst · Goldman Sachs. Please go ahead
Thank you, Martin. Good morning, everyone, and thank you for joining us. Let me start with a brief summary of last year’s performance. We closed 2019 on a high note with $1.2 billion in adjusted PBT, the best fourth quarter since 2010. For the year, our net profit reached $4.3 billion, and return on CET1 capital was 12.4%. Clients continue to turn to UBS for high-quality advice and solutions to help them achieve their goals. Today, we manage over $3.6 trillion of their assets, up nearly $1 trillion in 4 years. Last year, we further improved the resource usage and progressed on our strategic initiatives, cut operating expenses by 4%, optimized over $30 billion in LRD and invested in people and technology. Also, we signed strategic partnerships in Brazil and Japan to further enhance our scale. And as you saw this morning, we announced a strategic combination of our funds platform with Clearstream. Our capital position is very strong. With an 80% total payout, we again delivered very attractive returns on our - to our shareholders. Obviously, the initial verdict in the French cross-border matter was very disappointing to us and to our shareholders. As you know, we have appealed the ruling and are preparing for the trial scheduled in late Q2. Overall, we had solid performance in mixed market conditions and continue to see room for further growth and higher returns going forward. In contrast to consensus expectations from late 2018, we and our clients were impacted by sharp changes in macroeconomic and market conditions during the year. In 2019, interest headwinds intensified, global growth slowed and geopolitical concerns persisted, pushing many of our institutional and private clients to derisk and stay on the market sidelines. Volatility, a key driver of revenues, particularly for our institutional business, remain muted and ended the year near historic lows. There were some positives. Late in the year, recession concerns in the U.S. abated and investor sentiment improved, supported by progress on global trade discussions and Brexit, while U.S. equity markets reached all-time highs. As we start the year, while the macroeconomic and geopolitical situation remains uncertain, positive market sentiment persists. We also see higher activity from our clients, supporting the typical first quarter seasonality. Our aspiration is to deliver returns in line with the best global peers. Our last year’s performance was not far off, and we are intensifying efforts to improve it going forward by balancing growth, cost and capital efficiency. For every bank, CET1 is the metric which best reflects the equity it controls and deploys in the business, and it is a binding constraint for capital returns. As you can see, we have, by far, the biggest gap between tangible equity and CET1. For both these reasons, we choose to measure ourselves on return on CET1 capital. Our clients expect to get the best from UBS every day. Our integrated business model is at the core of our strategy, and it is how we best deliver to clients. Each of the businesses derives significant value from being part of the group and none of them would be as successful on their own. While we have been very successful in delivering our integrated model, we are further intensifying our one firm approach for the benefit of our clients and shareholders. Our priority for 2020 to 2022 is to drive higher, superior - and superior returns by growing each of our businesses, leveraging our unique, integrated and complementary business portfolio and geographic footprint. We are responding to changing business and competitive conditions and, last but not least, our clients needs. We know what we have to do. We have the talent, tools and reach to elevate UBS to the next level. For 2020, 2022, it will be all about executing on these priorities, starting with Global Wealth Management. We are a world-leading and the only truly global wealth manager with $2.6 trillion in invested assets across the entire world spectrum. We are well positioned for future growth. In 2019, we made progress on some of our strategic initiatives, but clearly, we have more to do. As I mentioned before, clients have very high expectations about UBS' quality of services, products and the way they interact with us. All of those needs are constantly evolving, in some cases, even changing rapidly, driven by technology, as well as competitive and social developments. I believe UBS is and always will at the forefront of best-in-class services to clients. For example, our leadership position in the sustainable space is affirmed by the $6 billion increase in our fully sustainable multi-assets mandate. What we continue to make a fundamental difference is the value of advice. As you can see, advice is a top priority for over 80% of our clients of all generations. In response to these developments, Iqbal and Tom have been and are actively implementing a series of actions that are aimed to further strengthen our leading position. First, we are amplifying our tailored coverage and offering across our entire client spectrum. We are expanding our Global Family Office coverage, which caters to clients who require the most bespoke [ph] holistic and institutional-style coverage. For clients at the lower end of the high net worth and affluent segment, we are developing solutions tailored to their specific needs. Second, we will be closer to clients. To do so, we are empowering local business units to accelerate decision-making, processes and time to market. We are also delayering and simplifying our organization to better capture opportunities within our geographic footprint. Third, we are expanding our product offering and increasing efficiency. We will continue to invest in tech solutions and platforms, optimizing processes supporting our advisers and increasing their productivity. Many of our richest clients have wealth in illiquid assets and require help to unlock its potential through lending and liquidity management products. To better cater to their needs and offer more sophisticated solutions, we are expanding acceptable collateral types by using the IB’s capabilities to manage risks. These actions will allow us to deliver on our existing goal of growing loan volumes by around $20 billion a year from 2020 to 2022 without compromising on our risk management and risk, reward standards. All these actions will support us in delivering 10% to 15% PBT growth per annum in 2020, 2022, which expand our pretax profit margins. Another element helping us to achieve our target will be our approach to net new money growth. We have always believed that in this regard, quality beats quantity. Now we manage the trade-off between net new money growth, and our PBT will be even more important considering the outlook for euro and Swiss franc interest rates. So as I said in the past, we are not chasing net new money at the expense of our shareholders. Kirt will expand on this later on. Our Investment Bank brings essential value and expertise to clients requiring more sophisticated solution and first-class execution. We have a leading position in many areas where we choose to compete, and we will continue to invest in our digital, research and banking capabilities to better advise and serve our clients. In terms of profitability, clearly, we cannot be satisfied with our performance in 2019. We took actions and are working hard to improve revenues and profitability. For 2020, we expect to deliver returns of around 11% with further improvement in ‘21 and ‘22. Over the next 3 years, we expect the IB to consume up to a third of the group’s risk-weighted assets and LRD. The IB’s cooperation with Global Wealth Management is essential to delivering a truly differentiated client offering, particularly to our GFO and ultra clients with more sophisticated needs. In the GFO areas, we are leveraging both capital markets and wealth management capabilities to offer unmatched services. And in return, they do more business with us, on average, 15% growth in revenues. For that reason, we are expanding the GFO coverage following the re-segmentation I mentioned before. We are more than doubling the number of clients in this area, solidifying our position as the house bank for these clients. That makes GFO a meaningful contributor to our profit growth objectives. In addition, we are increasing our collaboration around lending by leveraging the IB’s risk management capabilities. And on the execution side, we are combining capabilities across the group to enhance our client offering in the middle market segment, which includes large family offices and small hedge funds. I’m very pleased with the progress we made in Asset Management last year as our investments and efforts are starting to pay off. Going forward, we will continue to build on our areas of strength, particularly in the sustainable offerings where we are a clear leader with nearly $40 billion in sustainability-focused invested assets. Also, we are investing and developing our capability in fast-growing markets by expanding on our partnerships in the wholesale space and leveraging our expertise in private markets and alternatives. Let me provide an example of the value for both clients and shareholders from deploying Asset Management capabilities to our U.S. Wealth Management business. Separately managed accounts are one of the fastest growing areas in Wealth Management in the U.S. In order to capture this opportunity, we have eliminated the separate management fees for SMAs managed by Asset Management. This decision will help us to increase mandate penetration for GWM, generate higher share of wallet and lead to significant inflows for Asset Management. We have already seen a very positive reaction from our clients and advisers, and we expect this initiative to be accretive to shareholders in a few quarters. Our P&C business has generated growth and attractive returns despite severe interest rate headwinds. Yet, we are determined to grow revenues and further improve profitability going forward. Technology plays a key role in this effort, particularly in responding to new market entrants and evolving client’s preferences. We will continue to roll out mobile and platform solutions to improve both individual and corporate client’s experience. Enhancements to our digital capabilities are already driving increased engagement and attracting new customers. Technology also helps us streamline and simplify processes and optimize our branch network, reducing them in numbers and evolving their format to better serve clients. On negative interest rates, we will continue to manage the impact to protect our profitability. Our universal bank in Switzerland with P&C at its core is a great example for the rest of the group, showcasing the power of close collaboration, creating value for clients and shareholders. It is also the reason why UBS is the number one bank in Switzerland. Shifting gears to expenses. We have consistently driven our cost base down, reducing cost by $900 million in 2019 alone. Since 2015, overall operating expenses were reduced by $2.7 billion. We generated significant sales to lower our cost base while funding investments in growth-oriented projects and absorbing higher regulatory requirements. Last year, we spent $3.4 billion on technology, which included our investment in transformation to make us more efficient and effective. A few examples are moving processes to the cloud, decommissioning over 400 legacy applications and deploying 1,100 robots. In Global Wealth Management, we invested over $100 million in our strategic initiatives, including development of ultra high net worth capabilities and increasing our presence in APAC. We remain committed to improving efficiency and productivity in 2020, keeping net cost, excluding variable compensation and litigation, flat. Maintaining investments in technology and platform is crucial for growth of our franchise and for generating attractive returns in the future. This means that in order to fund all the necessary investments, we have to deliver $1 billion in gross sales during the year. I already touched on many efficiency initiatives across our business division. This includes, for example, the continued insources of workforce and development of our nearshore centers. We are determined to deliver positive operating leverage and bring our reported cost/income ratio within the 75%, 78% range. In the past, I have always underlined our need to realize the scale by seeking partnerships with other firms in attractive geographies, markets and services. In 2019, we made very good progress in this area. Our joint venture with SuMi TRUST went live earlier this month. While in November, we agreed with Banco do Brasil to create the biggest investment bank in South America. On the technology side, our partnership with Broadridge, a global fintech leader, has started to deliver initial releases which will continue over the next couple of years. This will help support our growth ambitions by building a market-leading integrated platform for our adviser that is focused on improving our efficiency and ease of doing business. And finally, today, we announced our partnership with Clearstream to combine our B2B fund distribution platforms to create the world’s second-largest player with a presence in Europe, Switzerland and Asia. Now let’s talk about returns. A testament to the strength of our business model is the amount of capital we generated, $28 billion since 2011, including $5 billion last year. We achieved that while absorbing over $10 billion of mostly legacy litigation charges. During this period and adjusting for dividends, we have grown our tangible book value per share by 6% annually. This puts us in line with the average of American firms and higher than the average of our European peers. Capital strength is one of the pillars of our strategy. We are committed to maintaining a strong position going forward while funding growth initiatives, accruing capital in anticipation of Basel III finalization and delivering attractive capital returns. For 2019 financial year, we intend to propose a dividend of $0.73 per share, up 6% year-on-year. Going forward, we intend to grow our dividend per share by $0.01 per year. This will give us greater capacity to return more capital through buybacks. Considering our high cash percentage payout and the fact that our stock trades below book value, for me, this is a no-brainer. In the first half of 2020, we expect to buy back around $450 million worth of shares, completing our CHF2 billion program. In the second part of the year, we will assess further buybacks depending on business outlook and any idiosyncratic developments. So tying all of these together, you can see on the slide our target framework for 2020, 2022. We target between 12% and 15% return on CET1 capital and expect to deliver positive operating leverage as we work towards a target cost, income range of 75% to 78%. We have stress test these goals, and we are confident they are achievable across a wide variety of macro and market outcomes. Of course, the updated targets do not mean we are any less ambitious, and we are working hard to maximize returns. So to briefly summarize our key points for today. Our integrated business model is at the core of our strategy, and it is how we deliver our best to clients. We want to grow by leveraging our unique, integrated and complementary business portfolio and geographic footprint. We have a clear set of initiatives, and 2020 is all about execution. My goal for this year is clear: deliver on our targets and position UBS for an even greater future. Now Kirt will take you through the fourth quarter results.