Michael Lamach
Analyst · Goldman Sachs
So with that, we delivered a very strong quarter that exceeded EPS guidance and reflected excellent execution across the whole company. The quarter really demonstrated the consistency we're seeing in our strategy, which is to deliver sustainable, profitable growth, and I'd highlight a few areas here.
First, we're leading in our markets in the innovation and development of energy-efficient, reliable and sustainable products and services. Second, we're deepening the penetration, the maturity of our operating system, and we're delivering operational excellence across our businesses. Third, we're maintaining a disciplined and dynamic approach to capital allocation. And finally, as I've said before, critical to any sustained culture transformation, our employees are engaged. Their scores are continuing to increase across the company. Employees continue to see Ingersoll Rand as a great place to work, which in turn leads to a better customer experience, and that ultimately delivers shareholder value.
Our performance in the first quarter gives us confidence to raise our full year guidance, essentially flowing through the first quarter operational beat [ph]. Now this morning, I'm going to give you an overview of what we're seeing in our end markets across the globe and use the opportunity to talk a bit about how we're performing against this market backdrop to give you some color on how we're progressing for the year. I thought it'd be useful to highlight where our performance maps specifically to our overall strategy. And then I'm going to turn it over to Sue, and she'll take you through the quarter and our revised guidance for the remainder of the year.
So over the past 16 weeks, I've spent the majority of my time on the road with leaders across the company, and during that time, I've met with customers from many of our business units across vertical markets and regions of the world. I've spent considerable time with our customer-facing employees, from service technicians to sales teams. And as always, I've spent time inside our operations talking with the people who are building and engineering our products, to gain their perspective on the maturity and momentum in our operating system. And I've witnessed good momentum in the deployment of our operating system and remain confident that there is still a long runway of opportunity in front of us.
With that, let's go to Slide 4. And I'm going to note that all of my comments are on an organic basis. So they're going to exclude currency and acquisitions. Now I'll turn first to the North American Climate segment, where our business remains strong overall, and we expect this momentum to continue for the balance of the year.
In commercial HVAC, recent put-in-place data continues to support mid-single-digit growth, and we believe this should continue through at least 2017. We continue to see strong growth in the retail and office markets. Within the institutional markets, education and government markets are also strong. We saw a low-teens revenue growth in the quarter, coupled with high single-digit bookings growth.
I want to point out, too, that we expect to see a record for quarter 2 with commercial HVAC North American bookings, which should be up approximately 25% over quarter 2, as a result of some large institutional project awards. We expect to continue to outperform the overall market for the balance of the year.
Additionally, we're executing well on the volume and saw excellent operating leverage in the quarter. Growth here is a direct reflection of the constant investment we've made over the past years. And we're seeing growth specifically in the areas where we have invested, whether in product growth teams, products or channel.
As in 2015, we are beginning quarter 1 of '16 with double-digit growth in our Controls and Service business. With over 4,300 companies direct service mechanics and technicians, we believe we are now the largest provider of mechanical HVAC service to commercial customers in the world. Additionally, when we break out our critical growth programs from the base business, we are seeing mid-teens growth in these programs.
Overall execution has been excellent. With clear discipline, the management team is running the business through our operating system. Like commercial, our residential HVAC North American business is likely to continue to outperform the market as well. We're proud of this performance and what's ahead for this business.
I'm occasionally asked, "What do investors misunderstand about Ingersoll Rand?" and in reading some of the sell side reports, I think there is some misunderstanding about the success we've had in the residential HVAC business, and so I want to lay out some of the facts for you.
According to AHRI data, we have increased share each quarter, over the past 6 quarters, including the first quarter of 2016. For all of 2015 and continuing into quarter 1 of '16, we have a residential HVAC business with mid-teen EBITDA margins, which makes it accretive to the segment and IR as a whole. Quarter 1 brought mid-teen bookings growth for the second consecutive quarter and mid-single-digit revenue growth and very strong operating leverage. Our market outlook remains positive. We forecast 4% to 5% unit growth for the industry, and we anticipate our revenue growth to be in the high single-digit range for the year.
The residential team has done an outstanding job implementing our operating system across its full footprint. The team is running the entire business in a full product growth value stream, and it's showing in the execution. And strategically, we've executed well on our complete product refresh, repositioning of our channel strategies and in our connected home strategy, where we have a profitable business platform, robust diagnostic capabilities and nearly 200,000 Nexia enrollments to date. Additionally, connected home is a key driver of our residential controls business, which has more than doubled since 2011 and continues to grow at around 25% annually.
Shifting to North American transport refrigeration markets. As usual, the management team did a great job in the quarter and managed to improve their margins with high operating leverage. North America continues to hold up well, especially in the truck and trailer market. Our current view of truck and trailer has improved from our original view of the market from earlier this year.
ACT raised its trailer units forecast to 47,000 units, which is up about 1% versus last year. Their prior forecast was for the market to be down 10%.
We view this market data as being a bit aggressive, but we have raised our own forecast for approximately 45,000 units. And you may recall that our own prior forecast was 39,000 trailer units. So even though we do expect the market to be down over the record performance last year, our view has improved from when we spoke in February.
Our truck refrigeration business is also solid, and the overall market for Class 3 to 7 trucks is showing moderate growth. And we continue to pursue growth strategies in rail, bus and auxiliary power units to continue to balance North American business into additional vertical markets.
As we look toward the HVAC and transport refrigeration markets in Europe, the Middle East and Africa, we plan to continue to outperform the market in the year ahead, with additional new product and service launches planned in the year and excellent management teams executing on the ground, delivering good margin expansion and cash conversion growth.
We continue to do very well in Europe with organic bookings in the high single digits against a flattish market backdrop. We are seeing excellent uptake on the new product introductions, and like North America, the Service business also grew at a double-digit rate.
I visited our FRIGOBLOCK team and operations a few weeks ago. The progress made and the adoption of our operating system was absolutely amazing. With our FRIGOBLOCK acquisition, we've taken a step forward now in integrating hybrid electric technology into our product roadmap. The acquisition has been a great success for us.
Middle East markets are certainly softening. We're seeing a contraction in the number of building projects planned and would expect this to continue for some time, as lower oil prices are driving an investment pullback.
Moving to Asia Pacific, it's difficult to know if markets have reached an inflection point in China. The data is mixed, and it's not that consistent month-to-month. Our performance, though, has been deviating from the market in a positive way due to investments in products and the focus we've put on in increasing our direct channel marketing investment to achieve fuller market coverage. Climate bookings in China were up mid-single digits in quarter 1 and up low teens for Asia Pacific as a whole.
Our strategic focus on growing the Service business continues to be successful in Asia, too, achieving a mid-teens growth rate in the quarter.
We're also seeing strong mid-teens bookings growth in transport refrigeration equipment as the market continues to grow. And our local engineering and manufacturing teams continue to tune the product to local preferences.
Strong growth outside China is being driven by growth in Thailand, India and our performance in Singapore, along with good transport refrigeration growth in Australia.
So concluding the HVAC and transport refrigeration geographic update will take us to Latin America, where markets remain very volatile, with strength in smaller but fast-growing markets in the Dominican Republic and Panama but deteriorating conditions in Brazil, Venezuela, Ecuador and Argentina. Conditions though in Mexico remained fundamentally sound. Organic revenue for the region was flat, with low-teen increases in HVAC equipment. So we're pleased with our performance in the market. We've expanded margins in a very tough and volatile Latin American marketplace.
Let's move to Slide 5. And here, we'll look at the end markets for the Industrial segment of our business, and I'll start with an overall comment that our compression technologies business bookings and revenue were down organically low single digits in the quarter, with equipment essentially tracking the overall market, but with service up mid-single digits. Again, we are focusing on growing our service businesses across the enterprise and have been executing well on that strategy.
In North America, U.S. manufacturing capacity utilization remains relatively low, hitting 75% last quarter, which is the lowest point over the last 12 quarters, and large equipment CapEx, typical for what we would see for large centrifugal and large rotary air compressors, historically rebounds the utilization readings above 80%.
On one visit, I had the opportunity to meet with a major customer that's been around for decades, building small-scale LNG plants that range from 50,000 to 500,000 gallons per day. I asked this Ph.D. physicist what the most reliable leading indicator he would look for in his end markets, and he responded very simply by saying, "It's when the telephone rings." And fortunately, he did say the phone is beginning to ring, as is ours, in that area, but whether it's small-scale LNG systems or larger air compressors, our sense is that even early activity in large machine quoting activity probably will have little impact on large machine deliveries in 2016.
To give you a little bit more color on this for the North American market, you look at compressors between 500 and 400-plus horsepower, the market for small compressors, those between 5 and 15 horsepower is up roughly 10%, but compressors larger than 250 horsepower are down more than 30% in the first 2 industry-reported months of the quarter. The small air compressors are quicker book and turn, with inventory restocking occurring in that category.
We also believe we are seeing some restocking to the wholesale channel in our tools and fluid management business.
But our Material Handling team has done a great job managing their business, essentially holding the business to breakeven on a 50% reduction in revenue. So again, across the business, with the management team doing a very good job, exhibiting strong cost control and execution discipline on the backdrop of continued declines and projected global market growth.
In Europe, we're seeing increased exports and industrial production across Western Europe. Eastern Europe continues to be fairly weak. And for Asia-Pacific, the current environment continues to experience pricing pressure across the region, but we're cautiously optimistic to see if we have reached an inflection point, as manufacturing indices signal pockets of improvement in countries such as China, Thailand, Indonesia, South Korea, and China's power consumption has also shown growth in the first 2 months of the year, and India is seeing strong market growth in verticals like textile, pharma and food and beverage.
So rounding out the geographic update for Industrial segment, we'll go to Latin America, where volatility in the markets there across the region continues to be driven by political instability, and this has contributed to reduced investment in key verticals such as energy, oil and gas, mining and metals. However, other verticals like food and beverage, pharma and textile remain with positive outlooks.
So before turning it over to Sue, let me conclude by saying again we had an excellent quarter. We continue to invest in the products, service offerings and footprint of the company while using our operating system to deliver well above industry average results.
And I'll turn it over to you, Sue, to cover the financial review and guidance.