Bill Wilson
Analyst · Michael Kupinski with NOBLE Capital Markets. Please proceed with your questions
Thank you, Claire and thank you all for joining us this morning. I’d like to start this call by sharing that our thoughts and prayers go out to all who have been affected around our country and the world in these unprecedented and challenging times that we are all living in. And then I could not be more proud of how our Townsquare team has adapted and adjusted and as a result grown stronger. Our commitment and our obligation has never been greater to do our job to do our best and to fulfill our responsibility to super serve our listeners, our clients and our local communities. Starting in late March, the majority of our team has been working remotely with the exception of much of our on-air staff, who have been in our studios working hard to keep their local communities informed, entertained and comforted. Beginning last month, we began opening our offices to the rest of our teams when restrictions were lifted in each of the states and counties we operated. Our first and foremost concern continues to be the safety and well-being of our employees and their families and we have implemented numerous improved and safety precautions in each of our offices to ensure this. Any team member returning to their office is doing so 100% voluntarily as it is the employees option to return to the office and any team member who is not comfortable returning is working remotely. Market by market, our goal is to find the intersection of safety and productivity. Our next focus in priority is to keep our communities well informed and entertained. Time and again, radio has proven how vital it is in emergency or at crisis. Listeners tune into the radio either on a traditional broadcast radio or via their smart speakers on mobile phones not only for the trusted connection that is provided by their favorite local DJs or as we call them the original social influencers, but also to be updated on key safety information specific to their local community. A recent Nielsen survey found that 83% of consumers say they are listening to as much or more radio as they were before COVID-19 pandemic with 28% of consumers listening more. And at Townsquare, we have seen an incredible growth of our digital audience. In March and April, over 64 million people visited our national and local websites each month and 39 million people specifically visited our local radio station websites both are the highest total digital audiences in the history of our company. As we have highlighted over the past couple of years on these earnings calls, with local newspapers and local TV stations, reducing their coverage and investment and therefore news coverage of the 67 cities that we serve, Townsquare has through our websites and mobile apps stepped in to fill that void which the COVID-19 crisis has magnified. As a result, we are not only experiencing all-time record number of people visiting our websites, but also an all-time record level of engagement, more visits per month, more articles read per visit, etcetera, which is one of the numerous reasons why our digital advertising solutions are performing better than our broadcast advertising solutions as more people than ever engage with our brands online to obtain specific information to their local community. There were plenty of additional bright spots during the first 5 months of the year regarding audience engagement, but the reality is our stakeholders and investors are very aware of how powerful our brands are and they are currently focused on how Townsqaure is managing and performing financially during this COVID-19 pandemic downturn. So, I along with Stu, going to spend the rest of this call providing an overview and financial analysis of Q1, a review of the steps we have taken in reaction to the crisis and shared the impact that the COVID-19 pandemic had on our Q2 starting with April and May and what we are currently seeing in June as well. Turning first to our financial performance in the first quarter and since the start of the crisis, Q1 started off on a very strong note with January and February pro forma net revenue plus 6% and plus 7% respectively compared to those months last year. When the month of March began, our net revenue was pacing up a very strong plus 8% compared to the last year, but as the COVID-19 crisis intensified in March, we canceled all of our remaining March live events as I noted on our March 16 earnings call. At that time, we stated that we had not experienced significant cancellations on the advertising side of our business. Although I did note that we had begun to see advertising cancellations related to Sports and Live Events related advertising. On the morning of March 16, when we last reported, there were no stay-at-home orders issued anywhere in the United States. California was the first state to announce such a directive on March 19 followed shortly by many states, where we have operations, including New York, New Jersey, Connecticut, Illinois, Louisiana, Washington and Michigan. By the end of March, 17 of the 25 states where we have radio stations had issued stay-at-home orders with nearly all states joining by the first week of April. In the last 2.5 weeks of March, we had over $4 million of cancellations for just the month of March in our advertising segment. Resulting in March net revenue declining negative 10%, which was an 18 point swing from where we began the month at plus 8%, unprecedented and brutal. As a result, our net revenue for Q1 was $93.4 million slightly below our first quarter guidance of $93.9 million to $94.8 million. Although this streak will continue in Q2 given the COVID-19 crisis, it is very much worth noting that Q1 was our ninth consecutive quarter of pro forma net revenue growth. It is also worth noting that in Q1 over 40% of our net revenue was digital revenue. This clearly differentiates Townsquare from other local media companies. First quarter adjusted EBITDA of $15.5 million missed our Q1 guidance as there were some unanticipated expenses that came in at the end of the quarter in addition to the $4 million in revenue cancellations in our advertising segment that I noted earlier. Stu will provide more detail on these items shortly. As you would expect for the foreseeable future, we do not plan to produce or operate any live events involving the mass gatherings of people. Any decision to proceed with our Live Events business will of course observe all federal and local government recommendations as well as our own sense of when it would be responsible and safe for our communities to start hosting events again. Fortunately, with great foresight, we streamlined our Live Events segment by selling the majority of our Live Events assets in 2018 and 2019. As a result now in 2020 we have a significantly smaller live event footprint that is connected to our local radio station markets and their brands allowing us to intelligently pivot to a largely variable expense base. As a result, although we are planning on as little as $2.4 million of Live Events net revenue for 2020, in essence, equal to Q1’s Live Events net revenue prior to the COVID-19 pandemic and thus assuming no additional 2020 Live Events revenue, we expect our Live Events division to breakeven on an EBITDA and cash flow basis for the year given our strong expense management. To the point of smart and strategic expense management, like many other companies, we have had to make some very difficult decisions in order to reduce our expense base during this challenging time. In an effort to help offset the decline in Advertising and Live Event revenue, we enacted approximately $1.7 million of monthly fixed cost savings. These expense reductions included a reduction in workforce of approximately 6% of our full-time staff. Currently, we have approximately 2,100 full-time employees, a significant reduction to our part-time employee base. The temporary suspension of our 401(k) contribution matching program as well as some other measures we deem prudent. We did not come to these decisions lightly. After extensive modeling of potential downside scenarios, we enacted a maximum amount of expense reductions that we felt would not hurt our long-term growth opportunities. To be transparent, my goal was to minimize personnel layoffs, which we achieved with only a 6% reduction to our full-time staff so that we have a talented although slightly leaner world class team in place and ready to hit the ground running as states reopen for business. Therefore, not all of these cost reductions are permanent and we expect that some of these expenses will return as business ramps up. Although the timing of that is unknown at this time, I believe we are well position not just to prevail through this pandemic crisis, but most importantly, to be one of the best positioned local media companies on the other side of this pandemic whenever that maybe, months or quarters from now. But before talking about the other side and how we expect to rebound and be well positioned to take advantage of that rebound, let me first share what we experienced in April and May and what we are seeing currently in June. According to Gordon Borrell, a leading authority on local marketing research, 83% of small and medium-sized businesses experienced a negative business impact from coronavirus in April with 62% of those seeing a decrease in business of more than 30%. We have seen this sentiment reflected in the result of our own advertising business as well. In the month of April, we took over $16 million of Q2 advertising revenue cancellations. As a result, April net revenue finished down negative 36%, with broadcast revenue down negative 52%, digital revenue down negative 6% and Live Events revenue obviously down 100% with no live events taking place. Although not surprising but rather what we expected yet still incredible, our Townsquare Interactive division continued to deliver growth in April, with plus 11% revenue growth in the month. These revenues trends continued into May with net revenue finishing down negative 37% given a larger Live Events revenue comp, but broadcast revenue improving by a few points to negative 49% and similar growth rates across other product lines in May as we saw in April. I am aware that investors and other stakeholders are interested in knowing if we have seen any regional trends in our advertising business given the COVID-19 cases and restrictions that varied by location. Therefore, let me take a moment to share what we have seen in April and May as it relates to regional trends and states reopening. As you might expect, the regions impacted most by the pandemic and the resulting restrictions took the biggest hit in ad revenues. For example, in the New York Tri-State area, net revenue declined over 53% in April and so far has remained the same throughout the quarter. With restrictions in New York’s Tri-State area just starting to be lifted now, we expect to see immediate improvements. New England was impacted almost as much as the Tri-State area early on. April was negative 50% net revenue as was Michigan, as April was negative 48% net revenue. But with initial phases of reopening in place, we are seeing improvement later in the quarter with New England pacing now negative 30% and Michigan now pacing negative 38% for June and thus you could see the positive revenue impact of the beginning of markets reopening. At the opposite end of the spectrum and states with the least restrictions such as Iowa and the Dakotas, the revenue decline wasn’t as severe, down negative 28% in April, approximately half of the revenue decline we saw in the Tri-State area in Q2. Areas like, Texas, Oklahoma and Arkansas, where restrictions were implemented later, but didn’t last as long took a biggest hit in May, negative 44%, but are rebounding nicely in June to negative 28%. As you might expect, advertising categories impacted the most by restrictions took the biggest hit in April and May, auto suffered the largest revenue drop followed by furniture stores, dentists, fast foods and casinos. Interesting to note that they were bright spots as well as revenue increases in education, insurance, groceries and state government. As we powered through the worst of the downturn, we were reminded of the incredible power of data and how we can use it to help our clients both our first-party data via our data square tech stack and the attribution data by AnalyticOwl have proven to be incredible assets for us during this pandemic. When our marketing consolidations, otherwise known as AES, leverage our proprietary data square tech platform endure our attribution data, the data demonstrates that our retention of campaigns is higher, i.e., less churn and our average spend per client campaign is higher. For example, in the month of April, clients connected to our attribution platform powered by AnalyticOwl spent 79% more on average than non-connected clients and a retention rate one-third higher than non-connected clients, very strong data. The key for us is to get more advertisers connected to our attribution platform, so that they have the benefit of using this data to optimize their campaigns. That’s April and May revenue results for you. But for your benefit, I am also going to take a step back and share what we experienced since our last earnings call in mid-March. As I detailed earlier, cancellations of our broadcast advertising campaigns in the second half of March and in April were significant and quite honestly brutal. But we believe that we have turned the corner and the worst is behind us. Starting very late in April, new advertising orders began overcoming advertising cancellations and thus we started to go positive net adds at that time. In addition, the volume and amount of advertising campaign cancellations have declined in the month of May compared to April and new advertising business had sequential growth in May. In May, for example, we had 30% fewer cancellations and 32% more additions than April, a trend that is continuing into June. A few other data points that may help illustrate the improvement in May over April. First, in the month of April, when calculating all advertising cancellations and business booked in the month, we went backwards approximately $1 million in advertising revenue from where we started in the month of April. In May, we added approximately $2 million in advertising revenue in a month, which is obviously approximately a $3 million swing from April to May, in essence an improvement, which we found encouraging. June obviously is not even halfway over in terms of business days, so it is very early, but it is worth noting that in the first 10 business days of June, we already have net adds of over 32% where we had in the first 10 days of May. Just given our month over month data, we expect our advertising revenue will continue to sequentially improve as it did in May over April and June over May as well. However, let me be very direct and transparent. The impact has been severe and we expect that full quarter Q2 results will likely be in line with what we experienced in April and May, a total net revenue decline of approximately 36%, almost no Live Events revenue and approximately plus 10% revenue growth for Townsquare Interactive. As I just noted, our Advertising business is improving sequentially month over month. However, we are comping against Live Events revenue of nearly $6 million in May and June of last year, which will offset the improvement in our Advertising business and negatively impact our overall net revenue decline for Q2. As you would expect, future results are dependent on the success of state re-openings over the next few weeks and months and if there is a second stage of the pandemic in the fall or winter. Based on our current knowledge, visibility and expectations, as a result our expense reduction and improving cash management, we will have positive adjusted EBITDA and positive cash flow from operations prior to interest payments in the second quarter. In addition to the expense savings I discussed earlier, we have also reduced capital expenditures and our Board of Directors have decided to withdraw our quarterly dividend which will result in us saving approximately $4 million in 2020 and approximately $8 million on an annualized basis moving forward. I trust that I have provided a very thorough and in-depth perspectives on not only our Q1 results, but also importantly, what we experienced in April and May as well as what we are currently expecting for Q2 overall. Although as you would expect, we are not providing formal guidance, given the continued uncertainty related to the COVID-19 pandemic. Before handing the call over to Stu, I would like to take a moment to highlight the strength and resiliency of Townsquare Interactive. Given that it’s a digital marketing subscription business, Townsquare Interactive is a major differentiator for our company in numerous ways. Townsquare Interactive was built to be a recession resistant business and we believe that strategy is proving out today. As subscribers continue to grow, revenue continues to grow and profits continue to grow even during the depth of the worst month of the pandemic. Now more than ever, small and medium-sized businesses need to strengthen and maintain their online presence and Townsquare Interactive’s marketing solutions can do that at a highly competitive price point. I am very proud of how our sales teams were able to pivot their marketing strategies to help small and medium-sized businesses digitize and adapt to the new normal, whether that involves helping restaurants adapt their websites to use online ordering and curbside pickup platform, professional services or health and fitness companies adapting their websites to enable online scheduling and virtual classes. We are helping retailers adapt their websites to allow for e-commerce for those that did not offer it prior to the pandemic. Townsquare Interactive was a bright spot in Q1, with net revenue increasing plus 16% as compared to Q1 of 2019 and ending the quarter with approximately 19,850 net subscribers and addition of 850 net subscribers during the quarter. Our Q1 revenue for Townsquare Interactive was $16.5 million. And based on our current subscriber base, Townsquare Interactive’s run-rate annual revenue is now $71 million as of the end of Q1. And importantly, as I just noted, April and May continued to be strong for Townsquare Interactive with approximately plus 10% revenue growth. We expect Townsquare Interactive continue to grow in June as well as throughout the back half of this year. In addition, in Q2, I expect Townsquare Interactive to have 850 net adds just as we have delivered 850 or more net subscriber adds for the last eight consecutive quarters. I would like to wrap up by highlighting Townsquare Ignite, our digital programmatic advertising solution, which was once again our strongest advertising product in the first quarter. Townsquare Ignite grew net revenue each month in the first quarter compared to the prior year, including March and for Q1, Ignite net revenue grew plus 30%. Overall, in April and May, our digital advertising solutions fared better than our broadcast advertising solution and that is in part due to the popularity of Townsquare Ignite. Although, Ignite is not immune to the advertising pullback, it was one of our best performing advertising products in both April and May, down far less than our other adverting solutions. Townsquare Ignite’s relative strength and Townsquare Interactive solutions, which have been resistant to the effects of the pandemic, highlight that Townsquare’s digital assets be it our digital audience to our websites and apps, our video social mobile and programmatic advertising solutions or our robust digital marketing services are a real differentiator for our company and proves out the fact that although we are very proud of our roots in DNA and radio, Townsquare is not limited to being just a radio or audio company, but rather at this point can and quite honestly should be classified as a premier local media and digital marketing solutions company. And we believe our diversification with digital revenue in Q1 contributing 40% of our total net revenue will help us not only prevail and be able to rebound more quickly than others in the radio broadcast industry from this COVID-19 pandemic downturn, but most importantly, be a stronger and in my view one of the best positioned local media companies in the U.S. for top line organic revenue growth and bottom line profit growth. I am so proud of our talented Townsquare team and the focus and commitment in which they are delivering for our local communities, our listeners and our clients during these times. Because of their dedication and performance, I believe we will emerge from this crisis well-positioned to grow and return to our market leading performance quickly after this crisis abates. With that, I will turn the call over to Stu who is going to go over our financial results as well as our cost saving initiatives in much greater detail.