Jim Peck
Analyst · JPMorgan. Please go ahead
Thanks Aaron. TransUnion closed out a very good year in 2017 with a strong fourth quarter. The growth trends that we experienced throughout the year, continued. For both the full year and the quarter, revenue grew double digits for the total company as well as for USIS and International. Consumer Interactive delivered stronger than expected revenue growth of 6% for the year, and double digits for the fourth quarter. Adjusted and adjusted EPS both increased significantly for the year, and the quarter. Adjusted EBITDA margin for the full year expanded by more than 100 basis points. This marks three consecutive years of double digit revenue, adjusted EBITDA and adjusted EPS growth. Over that three year span, adjusted EBITDA margin has expanded by about 400 basis points. As we have discussed on previous calls, our strategy to deliver this sort of top tier performance from a broad based set of growth drivers, and over this time, our growth has come from a variety of diversified sources, ranging from new products to rapidly growing verticals, to attractive international positions. In fact, over the past three years, more than 50% of our top line growth has come from new products, growth verticals and emerging markets, and we expect a similar story over the next three years and likely beyond that. This gives us not only great conviction in the long term durability of our growth trajectory, but the diversification also limits downside risk that can come from overreliance on any one area of the business. A strong performance also makes a strong cash generator, and you have seen that our board has approved a dividend policy. I want to stress that we will continue to fully invest in our robust pipeline of organic and inorganic opportunities. Underlying our growth objectives are a series of focused, highly impactful strategies, that provide the engine for our current and long term performance. Starting with how we are driving growth through innovation, let me spend a few minutes on CreditVision and CreditVision Link. Our industry leading trending and alternative credit products. We have talked about them frequently and with good reason. In 2017, the two products together grew revenue in the U.S. by about 130% and are very well positioned to continue to deliver significant incremental growth. Our products have been widely used in all our lending end markets from mortgage to car to auto to personal lending and fintech. And while we benefitted significantly from Fannie Mae's adoption of CreditVision, we have penetrated these other markets, such that almost two thirds of CreditVision revenue last year came from uses outside of mortgage. The success of these products hinges on a true win for both our customers and consumers. For business customers, to gain a better understanding of consumer credit behaviors, making lending decisions more relevant, timely, and risk appropriate. And just as important, these products increase consumers' ability to access credit. CreditVision allows our customer to reliably score 26 million U.S. consumers, who otherwise would have no credit score. With no score, consumer seeking credit often face denied access or significantly more expensive terms. Similarly, our products move 23 million Americans into superprime credit scores, allowing them to receive more favorable lending terms. Like so many innovative products and capabilities at TransUnion, CreditVision has been successfully rolled out in Canada, Hong Kong, India, Colombia, South Africa, as well as a number of our smaller Latin American markets. In 2017, CreditVision in these markets increased revenue by more than 50%. Like the U.S., there is significant runway ahead, as we continue to penetrate these markets. Another area where we see considerable future opportunity and that dovetails with CreditVision link is the broader use of alternative data to deliver valuable products to our customers. Acquisitions like TLO and L2C provided key alternative data assets and foundational aggregating and linking capabilities. Today, our specialized risk group, which we discussed in our last earnings call, employs these capabilities across a wide range of verticals, from financial services to collections to government. In the fourth quarter, we had yet another outstanding alternative data source with the acquisition of FactorTrust. In simple terms, FactorTrust serves as a credit bureau for short term lenders, and provides us with an attractive entry into this previously untapped market. Let me first provide a little background; historically, short term lending was an underdeveloped and highly fragmented space. In recent years however, the industry has consolidated into larger more sophisticated players, as consumers move from local branch based borrowing, to online and mobile, where data and analytics play an increasingly important role in customer acquisition and underwriting. We view FactorTrust as the highest quality asset in the space. It is among the largest players in the industry, and is the fastest grower. We also inherited a strong management team. Very importantly, FactorTrust collects both positive and negative data on borrowers, which is not the case for all players in this market. Obviously, having both creates a more robust, valuable data asset, that has significant value to TransUnion and both our business and consumer customers. FactorTrust has lending data on more than 25 million U.S. consumers, who largely have limited or no credit history with traditional lenders. With this, we can immediately expand and enrich our holistic view of the consumer, including CreditVision link. For our traditional customers and financial services and many other verticals, we can now offer [indiscernible] consumers, who they may not have a relationship with, but surely would like to. As TransUnion hasn't participated in a short term lending market in a meaningful way, we have the opportunity to sell our existing product portfolio, to this almost entirely new customer base. We can leverage an array of our core capabilities, and sell collections brought in traditional financial services products to FactorTrust customers. As we continue to expand and deepen our capabilities, we expect that our innovation pipeline will remain robust and help drive strong long term growth. The second strategy I want to discuss is our expansion in attractive geographic and vertical markets. Starting with international markets, we operate in more than 30 countries outside of the U.S., with generally very strong positions. A few highlights from 2017 include our largest international market, Canada, growing 14% in constant currency on a heels of a 20% increase in 2016. Similarly, we posted back-to-back years of double digit growth in our other developed market, Hong Kong. In both cases, we have delivered excellent performance in a relatively low growth macro environment. Our ability to efficiently penetrate these markets comes from several factors; first, we have seen meaningful new business and share gains relative to innovative products like CreditVision and CreditView. Second, we are benefitting from watching verticals like insurance and government in Canada and direct-to-consumer offerings in both markets. This strong performance is a reflection of our ability to lift and shift products and capabilities from one market into others, quickly and effectively. On the other hand, in India, our second largest international market, we are seeing outstanding underlying market growth, fueled by Indian President Modi's mission, to utilize financial inclusion to expand the middle class. We can then layer products, verticals, and capabilities on top of that, to achieve truly outstanding growth. This led to constant currency revenue growth this year of more than 30% and almost 25% growth last year. We continue to be very bullish on this fast growing dynamic market. Turning to our verticals; our healthcare business continues to be one of our most dynamic businesses, growing 16% organically in 2016 and another 18% last year. This very strong performance has been driven by new customer wins, high impact product launches, and the successful integration of two acquisitions, which I will touch on in a moment. As a reminder, within healthcare, our focus is on revenue cycle management, helping healthcare providers reduce uncomplicated care costs and improve cash flow, enabling them to spend more time focused on patient care. The revenue cycle management market consists of a front-end that addresses patient identification and authentication, verification of insurance coverage, patient payment estimation, patient propensity to pay, and presumptive charity determination. The middle of the market focuses on operations and claims processing, and the backend addresses accounts receivable management, collections and insurance coverage discovery, after services are rendered. We have successfully built front and backend platforms, that leverage TransUnion's unique data sets, allowing us to efficiently incorporate partner datasets and integrate acquisitions. On the front-end of the cycle, our offering is more accurately verified patient identity, insurance eligibility, benefits and authorization requirements, and is rated highest by healthcare research firm KLAS for accuracy in determining patent payment estimates. Collectively, we refer to these services as patient access. We provide insurance verification before services are rendered, leading to fewer claim rejections and denials, and then also lays the foundation for the accuracy of the financial transactions that follow. Leveraging to use core credit data, we can also provide an estimate of the patient's income and propensity to pay their bills, helping both patient and provider make smart informed decisions about procedures and payments. As the healthcare industry continues to move toward a higher deductible model, the need for more transparency in patient payments has become more pronounced. On the backend of the cycle, our insurance discovery products uncover unidentified sources of third party insurance coverage, to help providers receive full payment for care provided. These products offer differentiated market leading technology, that helps hospitals and healthcare systems reduce uncompensated care costs, by identifying patient insurance coverage, either commercial, Medicare or Medicaid, after services were provided. Our automated platform provides a superior return on investments to a hospital's traditional manual processes, which are typically inefficient, labor intensive, and error prone. In 2016, we made two strategic bolt-on acquisitions, Auditz and RTech to bolster our insurance discovery offerings. Both acquisitions have performed exceptionally well, driving revenue growth through enhanced yields, cross-selling opportunities and new customer wins. Importantly, both companies are now fully integrated into our data center, which improves our access to our enterprise capabilities, reduces costs and significantly improves our information security stance. In fact, our newest healthcare solution, Revenue Assurance, combines the most significant benefits of the eScan, audits, and our tech solutions into one offering. Revenue Assurance is a unique, technology enabled service, that combines market leading insurance coverage, discovered with TransUnion's deep knowledge of billing, regulatory compliance and revenue cycle management, to help ensure that at risk revenue earned becomes paid revenue. As we are paid on the back end, when our customers collect revenue from appropriate third parties, Revenue Assurance is a win-win that delivers significant benefits to our customers, and to TransUnion. Looking ahead to 2018 and beyond, we continue to see a very robust growth trajectory for our healthcare business. In addition to favorable industry trend that fit our suite of products, we have a fair amount of additional tailend [ph]. First, we have a strong backlog of new business implementation occurring in 2018 for many customer wins last year. Second, we have a slate of new product offerings, ready to launch for healthcare providers, the government, and other healthcare payors, as well as an analytics product that follows the Prama framework, but for healthcare providers. And third, we see additional opportunities to enhance the yield of our insurance discovery products. At the same time, we continue to look at strategically valuable acquisitions, that could further enhance our capabilities and growth profiles. Moving on to consumer offerings; we continue to enable and empower consumers through our direct offerings, as well as through a growing roster of high quality partners. In each case, we are bringing valuable credit based information and financial education tools to consumers around the world. To use a cliché, knowledge is power; and knowledgeable and thus empowered consumer can make better decisions to improve their long term financial health. On the direct side of our business, since 2016, we have had a free product called TrueIdentity available online to all consumers. It allows them to see and monitor their TransUnion credit profile and score, while also providing the ability to easily lock and unlock their credit online, or using an app, all at no cost. We have seen a nice uptick in this product, along with our paid offering over the past four months or so. On the indirect side, our partners use a customizable flexible platform called CreditView, which enables us to collaboratively meet a wide range of customer needs. This market leading solution provides our customers with credit data and tools that allow them to connect and engage with consumers. These consumers then have visibility to their credit profile, and access to products and services that improve their financial lives. CreditView is the backbone of our successful offerings with partners like Credit Karma, Chase, Capital One and Intuit. We continue to see strong growth from the indirect channel, and have a good pipeline of future opportunities. The final strategy is leveraging our enterprise operating model. Over the past year, we have talked about a number of ways that we leverage our model. One area that I think is worth covering again, is information security. I joined TransUnion a little over five years ago, we made some important decisions about how we wanted to structure and invest in information security, to maximize our ability to mitigate this critical risk. First, we had to ensure that we had the right people in place, and that they had the right reporting relationships. To that end, we brought aboard a highly experienced Head of Information Security from the banking industry, and built a very strong team around him, that includes experts with backgrounds in law enforcements, government and the military. Additionally, our security program includes professionals to analyze and assess each critical element of the program, and are continually working to ensure that we do everything we can to mitigate this risk. Importantly, our Head of Information Security reports to our Chief Information and Technology Officer. Additionally, has a direct relationship with our audit committee, and has regular access to our entire Board of Directors. We also have a quarterly information security review with my executive leadership team, so they too are aware of risks, updates and information directly from the Head of our Information Security organization. Our information security team has done an excellent job of building awareness and knowledge across TransUnion. Such, that is embedded in the fabric of our organization. They are cognizant and in reality [ph] our cyber security team is every single employee. At the same time, we made considerable investments in a multi-layered security framework approach, to mitigate the risk of any single point of failure. This framework covers three major areas, focus, prevent, detect and respond. In recent years, and in response to a growing number of cyber threats each year, our information security team has grown fourfold and our budget has tripled. In 2018, we are planning for another year of meaningful investments in technology and people. In addition to our own team, we regularly use multiple, independent third parties to assess and measure the effectiveness of key elements in our security program. In addition to security experts, because we are a third party service provider to companies subject to the Gramm-Leach-Bliley Safeguards rule, it is routine for our commercial clients, including the largest financial institutions in the United States, to audit our entire security program. Cyber security remains the single greatest risk to our business. We remain vigilant in taking all appropriate measures to mitigate it. That wraps up my look at our growth strategies. However, before Todd takes you through the financials and 2018 guidance, I want to spend a few minutes walking you through our marketplace assumptions for the year. Looking ahead to 2018, we believe we will see another solid year for credit markets, but with different trends for different end markets. Positively, we expect the personal finance and fintech space to remain strong. Auto lending should also be strong, largely driven by ongoing positive trends in used car lending. For context, not only are there more used cars financed every year, there tend to be more credit inquiries with used cars than new. On the other hand, in mortgage, we expect the market to be flat to down low single digits. This is an improvement over last year, when the mortgage markets fell high single digits, basically in line with our outlook. Our 2018 view reflects a combination of further sharp declines for refinancing and growth for purchases. And the credit card market is likely to remain a little soft. We expect our financial services vertical to have another strong year, as we continue to layer innovations and capabilities like CreditVision, CreditVision Link, fraud and ID, and collections on top of these generally good market conditions. Outside of the U.S., as I discussed earlier, we continue to see very favorable trends in marketplace India and Colombia. In most other markets, the macro is fairly stable, which provides a solid foundation for us to drive growth through innovation and new offerings. The one market that remains challenging is South Africa, and we don't see any clear end to its macroeconomic and political headwinds at this time. We are however focused on new offerings like CreditVision, direct-to-consumer and insurance to help stimulate our growth there. Taken together, the overall environment for TransUnion is quite favorable and certainly supports continued growth into 2018. Now I will turn the time over to Todd, to walk you through the financials and provide you with a full year and first quarter 2018 guidance. Todd?