James Peck
Analyst · RBC capital
Thanks, Colleen, and good afternoon, everyone. Thank you for joining us today on our first earnings call after our successful IPO last month. We'd like to thank all of you who participated in the IPO process, especially the small number of our hard-working TransUnion associates who worked on the IPO in addition to their day jobs. And a big thank you to all our TransUnion associates around the world whose dedication and contributions have built this strong business and who are deeply focused on delighting our customers and partners in order to deliver the robust results that Al and I have the pleasure of sharing today.
We're also incredibly pleased to welcome our new investors in the company along with our existing ones that we've been privileged to have, and we look forward to continuing to work with this analyst community coming out of the IPO.
We posted record company revenues and very robust growth in the quarter. Aside for this year's size and pace of the growth, the breadth was notable as we stopped -- saw strength across all business segments, platforms, verticals and geographies. We are reaping the benefits of diversification, and investing wisely to drive growth.
This has been borne out of the transformation we embarked on in early 2013. When I joined TransUnion back then, I saw an incredible asset that had a stable business that was primed to be expanded through a broader set of risk and information needs across new verticals and geographies, thirsty for data analytics solutions for both business customers and consumers. We set a vision for a more diversified, high-growth business leveraging a common set of capabilities.
We’ve since strengthened the management team, which is now comprised of tech-savvy, growth- and results-oriented experts in their field, all operating at a scalable growth playbook. And we've invested significantly in analytics and next-generation technologies, which we refer to as Project Spark, better enable us to harness the expanded breadth and depth of our data assets resulting in multiple, new innovative solutions across a broadened set of verticals and geographies.
And although, we are still in the early innings of going after this large and growing $50 billion worldwide data and analytics market within the Big Data space, our results, including our Q2 results, provide reinforcing feedback that our strategy is a good one.
We are passionate about what we do at TransUnion for our customers. We're committed to helping businesses optimize their risk-based decisioning and enabling consumers to access analytical tools that help them understand and manage their personal information.
We go about this by serving our customers through a differentiated core set of capabilities starting with data, technology and analytics, often interfacing with customers' systems directly with seamless and hard-to-replicate pipes through our customers, a global sales force and a brand that is recognized around the world.
We apply these capabilities at scale across the workflows at many established verticals seeking to further penetrate our existing verticals, such as financial services and insurance, with new solutions and expanding into emerging an underpenetrated verticals such as health care and government.
We've built domain expertise in each of the verticals we serve and are poised to go after new verticals more profitably because our underlying platform and capabilities are designed to scale across them.
For business customers, our solutions are applied to mission-critical customer activities like customer acquisition and authentication, product design and customization, retention and cross-sell, and finally, fraud reduction and debt recovery. We also enable law enforcement and other government agencies to identify fraud and find bad actors.
For consumers, we are able to help them understand their own information and analytics and how it impacts their ability to gain access to goods and services like loans, insurance and rental properties. We give them tools to do what-if scenarios to change behavior and decisions to improve their attractiveness as clients.
Finally, we provide real-time alerts to help prevent fraud.
We are an important part of the ecosystem.
[Audio Gap]
service providers and consumers, and we're able to replicate this model using the same technology across multiple markets. So our business model is one that we believe is quite powerful.
Our solutions are often embedded into our customers' mission-critical workflows, technologies, and even more importantly, into their policy engine. This speaks to just how core our solutions are to our customers. This results in long-term customer relationships and significant reoccurring revenue including with the top U.S. banks and auto insurance carriers, credit card issuers, auto lenders and over 1,000 hospitals.
Our core net assets come from contributory sources. We are privileged to be one of only 3 entities in the world with access to the consumer credit data on U.S. consumers. We combine this with other unique data sets, and the aggregation and linking of massive amounts of public record and other data create a significant and difficult-to-replicate data asset. These data assets can be matched, linked and fused together to create new solutions and derive further insights that are extendable to many verticals and applications.
Our platforms and solutions scale across verticals as well as geographies to quickly generate profitable revenue on new solutions. We have a presence in over 30 countries with #1 or 2 positions in several regions.
There are powerful and economic and market trends enabling growth in many of the regions where we have chosen to operate. The market trends include a growing middle class, the expansion of credit to the underserved. And together, these support growth for consumer credit, and therefore, demand for our solution. We have a #1 position in attractive emerging markets like India, South Africa and Hong Kong.
Finally, our business model is powered by our analytics and next-generation technologies that I've mentioned, which provide us with cost innovation and time-to-market benefits.
In Q2, this all came together to drive growth of approximately 16% revenue, 16% adjusted EBITDA year-on-year resulting in margins of 35.6% while continuing to invest in strategic growth initiatives in our business. All 3 business segments grew revenue at a double-digit rate on a constant-currency basis, with USIS turning in 14% growth, International at 19% and Consumer Interactive at 31%. As I mentioned, this growth was broad-based even within each business segment. So let's take those in turn.
In USIS, we saw a strength across our verticals with financial services, insurance, health care and rental screening being particular highlights contributing to USIS double-digit growth rate.
Let me take a relatively new vertical for us at health care as well as a traditional vertical on financial services to provide a bit of a cross-section on how we address and drive growth.
Health care is a great example of an area where TransUnion is providing value for our customers in driving growth in our USIS business based on our core competencies of data, technology, analytics and distribution.
Uncompensated care cost represents a $27 billion problem to hospitals and health care providers. The problem has grown for a variety of reasons including the increased size of deductibles for many Americans under their insurance plan post Affordable Care Act, creating a new class of underinsured patients. TransUnion is in a position with the relevant assets to recover that otherwise uncompensated care revenue for our health care clients who can make the difference for them between profitability and unprofitability while helping consumers understand their self-payer responsibility and payment options. We do this through our leading solution in the patient access and accounts receivable processes in the revenue management life cycle.
In patient access, our award-winning platform, Clear IQ, provides payment estimation and insurance eligibility solution. This provides our hospital, physician and health care customers with a clearer line of sight for treatment cost and payment that begins upfront right at the time of scheduling a patient. The solution includes patient identification and coverage verification, patient cost estimation, prior authorization, propensity to pay, ID verification and charity care determination.
Hosted charge in the accounts receivables management and collections workflow, our e-Scan offering is a market leader in insurance coverage discovery where we leverage our data and analytics solutions to find insurance coverage that both providers and patients are often unaware of. To date, we've helped our hospital clients recover $874 million in cash reimbursements, with over $0.5 billion of that coming since 2013. During the quarter, this business was the primary driver behind our Decision Services business generating $20 million -- year-on-year growth.
Health care had a record revenue in contract bookings quarter with revenues up over 20% versus last year at Q2. During the quarter, we added several new prominent health systems with [indiscernible] clients including Mercy Health, Multi Care Dignity and the University of Washington. Mercy Health is an excellent example of an organization that purchased all our patient access and collection solutions in order to create a holistic revenue cycle solution to address reimbursement uncompensated care challenges. Likewise, in looking at our health care customers, thematically see many them seeking to not only increase the amounts of reimbursements for patient care but also to consolidate the number of vendors and platforms for revenue life cycle management. And they are choosing TransUnion solution to achieve both these objectives, which results in increasing their revenues while decreasing their operating cost.
There's been much news in review of the Affordable Care Act, and this past quarter was no exception. So I'm often asked about what the various laws and rulings might have on our business.
Our healthcare business has a broad portfolio of solutions that serve our customers well while helping to insulate our business from the impacts of outcomes of reviews of the Affordable Care Act itself. The recent Medicaid expansion in states, coupled with the affirmation of a state's ability to offer a federal subsidy, driving a greater demand for services to help navigate the health care system and coverage. And our solutions fit that bill. We are seeing and expect to see continued usage and demand for our estimation, eligibility and insurance coverage solutions for the foreseeable future.
And even in the more traditional vertical of financial services, we are also seeing our model driving new growth. The financial services enjoyed a double-digit growth in the quarter, and that is reflected in the strength of our Credit Marketing Services and Decision Services platform. This is a great example of not only being in the right markets where the core is strong and volumes are driven by healthy demand by our Financial Services customers, but we're also seeing traction from the investments made in innovative new products outside of the traditional core.
Almost half of our growth in our largest vertical of financial services was generated from new growth initiatives during the quarter, Credit Vision being one good example. A number of you have heard me discuss Credit Vision on the roadshow. And seeing its revenue double in size over this time last year was not only gratifying, but another reinforcement that the product is making a difference for our customers.
Simply put, data at a point in time, like a consumer score, does not tell the full story on which to optimize the decision about that consumer's financial profile. For example, one consumer might be on a positive trend of paying down debt balances while another consumer might be on a negative trend. Through all these consumer -- so although these consumers might have the same score at a point in time, they have very different trajectories and risk profiles not otherwise revealed by looking at only a static view.
The TransUnion pioneered combining historical data with hundreds of algorithms to better understand the changes and trends in risk and behaviors of consumers. Our first-to-market solution called Credit Vision is a market-leading offering providing greater precision and enabling the evaluation of behavior patterns and trends over time resulting in a more predictive view of the consumer. This has many benefits for our Financial Services customers including gaining better insights from analytics on more data points expanding, the market size served at the total population of consumers who can effectively be scored and empowering campaign improvement by better targeting offers. Having a product like Credit Vision also benefits TransUnion in that it further enhances and unlocks the power and value of our data through next-generation analytics and a compelling offering.
Moving on to our International business, which grew a combined 19% on a constant-currency basis. Developed markets enjoyed 12% constant currency revenue growth, fueled by growth in Canada, where we're experiencing share gains; and driven by growth in Hong Kong, which benefits from healthy product adoption of recently launched products like Credit Vision. Emerging Markets led the segment increasing 23% on a constant-currency basis, with India and Latin America leading the pack.
I'll drill down a bit on India to provide you with an example of our emerging markets approach. India has been a good market for us. It is, of course, one of the fastest-growing major economies in the world. It has over 1.2 billion people with an emerging, vibrant consumer economy and a growing middle-class with increasing purchasing power against the background of only 15% of the adult population as credit active. It's an honor to have our solutions support India's goal of fuller financial inclusion for its citizens. One of those great examples, bringing and employing information, not just for what it is, but for what it can do to help people. And in this case, countries accomplish what we call Information for Good.
Our leadership teams around the world in our significant markets are comprised of local executives and teams who understand their country-specific dynamics while also being equipped to leverage the TransUnion growth playbook and assets. This allows us to take our operating model and scale it for growth in often already high-growth countries like India, while also appropriately modifying it for the country's specific needs.
TransUnion cofounded the first credit reporting agency in India in 2001, known as CIBIL, from its Indian financial institutions. And although it is still in its very early days, we've gone on to develop a widely adopted suite of risk and information solution, including the CIBIL TransUnion score, which is the first generics credit score in India, which we know can be a cornerstone to any country's ability to assess and appropriately price risk for better and more efficient access to the credit that powers economies.
Our alignment with CIBIL is strong tightened by our majority ownership as of a year ago May, as well as with the appointment earlier this month of Satish Pillai, former TransUnion India Regional President, now CIBIL's Managing Director and CEO.
Turning to our Consumer Interactive business. As I said, it generated revenue growth of over 30%, strength across both channels. The number of consumers we reached across all our channels had increased from over 35 million at the end of last year to over 50 million currently that we believe to be the largest set of customers in the industry. Our consumer business has enjoyed 4 consecutive -- 4 years of consecutive double-digit annual growth.
Our Consumer Interactive business is another great example of an area where TransUnion is providing value for our customers, deriving growth based on our core competencies of data, technology, analytics and distribution and our newly refreshed brand. Consumers are increasingly aware of the importance of the financial literacy impact that information about them can have on their ability to access goods and services. And there's a strong appetite for interactive tools that enable them to understand how their behaviors impact their financial profile. In addition, the increase in the number and severity of data breaches has driven consumer demand for monitoring services as well as identity protection solutions.
TransUnion has been a leader in innovative consumer offerings and has also provided product enhancements, new features and a compelling customer experience in order to increase the numbers of subscribers, drive engagement of those subscribers and increase retention rates of subscribers. New paid subscribers during the quarter were up year-over-year, and just as importantly, retention rates also increased.
We realized a while ago that there would be several approaches required to serve the highest number of consumers and delight the broadest consumer base with the varying needs, consumption patterns and monetization preferences. We see that this is borne out to be true in the industry. And this mindset that I described has resulted in positioning us today as a recognized leader with a thriving consumer business that includes alternative consumer channels and monetization models. Perhaps one of the most visible trends has been the proliferation of free credit scores offered by a number of providers we count among our customers by powering their offerings while also being compensated to do so.
Many personal finance sites and banks are interested in providing our services to customers including those who desire to go beyond the credit score while providing context, tools and analytics for a more complete approach to financial management. We provide solutions with several large banks and are proud to have announced last month that U.S. Bank has adopted our CreditView offering. U.S. Bank is making CreditView available to all their online banking customers. CreditView appears with a custom dashboard with the customer's TransUnion credit score, factors that are influencing that score and other variables on which a customer can interact if we simulate the impact of certain actions like paying off a credit card or applying for a loan.
Our over 30% growth in this segment was driven by strength across our channels. TransUnion is benefiting from our first-to-market advantage, strong execution and recently launched consumer-friendly brand for a much broader distribution of our data and solutions. And we have a jumpstart in the market on the cycle of innovation. We look forward to the continued strength in this business and continuing to expand the market, accessing new consumers and empowering our customers and partners.
So in total, the company had robust revenue and adjusted EBITDA growth. This reflects strong execution on our growth strategy across the business. We look forward to continuing to deliver upon this strategy. But before turning it to guidance, I'll now turn the call over to Al for more details on our second quarter performance. Al?