Doug Lebda
Analyst · Oppenheimer & Co. Your line is now open
Thank you all for joining LendingTree's first quarter 2019 conference call today. I couldn't be more thrilled to be discussing our first quarter results this morning. I need to give the usual disclaimer, and then I'll provide my thoughts on the business and why I'm particularly confident in our market position. I'll then hand it over to J.D. to talk through the quarter's financials and provide some color on our revised guidance. First the disclaimer. During today's call, we may discuss LendingTree's plans, expectations, outlooks, or forecasts for future performance. Forward-looking statements are typically preceded by words such as we expect, we believe, we anticipate, or other similar statements. These forward-looking statements are subject to risks and uncertainties and LendingTree's actual results could differ materially from the views expressed today. Many, but not all of the risks we face are described in LendingTree's periodic reports filed with the SEC. On this call, we will discuss a number of non-GAAP measures, and I'll refer you to today's press release available on our website at investors.lendingtree.com for the comparable GAAP measures, definitions and full reconciliations of non-GAAP measures to GAAP. And with that, let's get to it. The first quarter's results were up – kicked off what we expect to be another transformational year for LendingTree. The virtues of our diversified portfolio and businesses could not be clear. Between our recent QuoteWizard and ValuePenguin acquisitions, our insurance business has exceeded our own expectations early on in its tenure. Our mortgage business has stabilized after a challenging 2018. Thanks to great execution by our team, growth in credit cards reaccelerated in the quarter. Personal loans continues to generate solid growth and several of our "other businesses" continue to scale, driving meaningful revenue and margin contribution. I can't stress enough, how much the diversification of the business not only enhances its durability and resiliency, but is now clearly fueling growth. When we combine the inherent flexibility in the business model, with our increased ability to surround customers with choice education and support, for now more than 20 financial products we have a unique ability to deliver outsized near-term growth, while continuing to invest in and position the business for long-term benefit. You'll hear from J.D. in a moment about our updated guidance, but we're ecstatic that we put the company in a position to deliver roughly 40% revenue and adjusted EBITDA growth this year, while committing real dollars to some key strategic priorities that could continue to catalyze growth in the years to come. First, the My LendingTree platform continues to build momentum, with revenue contribution of 66% year-over-year driven by better merchandising credit cards; vastly improved mobile engagement through the app; and our increased syndication partnerships, three of which launched in Q1 alone. I'm personally thrilled to announce that, we're closer than ever to rolling out broad-based advertising against this platform and we anticipate doing so by the second quarter. Expect to hear more on this in the coming months. Second and speaking of advertising, we spoke at our Investor Day about our plans to reaccelerate investment in our brand. And I'm happy to report that in just the first quarter we nearly doubled our offline brand spend compared to all of 2018. While its way too early for us to be discussing definitive KPIs, as brand momentum takes a few quarters to build, we are seeing encouraging signs of general awareness metrics and in our ability to reach our target audience. We fully intend to continue to invest in our brands at elevated levels throughout most of the remainder of the year. Central to both of these initiatives and another competitive advantage, resulting from diversification is the increasing use of data and analytics to power all aspects of our business. We're making real investments in our team and in our infrastructure to accelerate the flywheel by leveraging the vast amount of data we collect to inform smarter, more targeted, and more efficient advertising. We're working towards more curated customer journeys, intelligent product recommendations, and broadly improving user's financial well-being. And for our partners, we continue to explore innovative pricing models, serve up highly targeted referrals and consistently improve lead quality and conversion. This is a huge priority. And while I'm happy with the progress we've made, we are just beginning to scratch the surface of what's possible. With that, I want to touch briefly on what we're seeing in a few of our larger businesses. As you saw in this morning's press release, our insurance business had a terrific quarter. I'd like to extend a huge thank you and congratulations to the QuoteWizard team for their passion and execution in grabbing increased market share in what is clearly a burgeoning opportunity. The integration of the ValuePenguin business has realized synergies earlier than expected and that is clearly reflected in our results. For the time being, we continue to see untapped demand from top carriers and other carriers are increasingly investing in this channel. In credit cards, where growth accelerated to 18% over the prior year, the team is executing at a high level. We've been able to garner higher payouts from several issuers particularly our traffic generated through My LendingTree, which demonstrates our ability to deliver high-quality volumes at scale. We continue to round out the offers available to consumers as we added 10 new subprime cards and also added two new major issuers. Now switching gears to our mortgage business, which stabilized in the first quarter after a challenging 2018. The quarter's results were generally in line with our own internal expectations, and we feel increasingly confident in our ability to achieve our stated goal of returning to sequential growth as we move through the year. With interest rates modestly lower to start the year and dipping even further near the end of March, I want to provide some context for how that's impacting our business. First, it's important to emphasize that rates were only slightly lower throughout the majority of the first quarter, and didn't move meaningfully lower until the last two weeks of March. Before discussing the dynamics of the recent move, I want to highlight that one of the benefits of the more stable rate environment has been improved lender health, a challenge and focus for us over the last few quarters, and a topic that we've discussed frequently with investors. To that end, we're definitely seeing many of our lenders in a healthier more profitable place to start the year. Now, as I'm sure many of you have noticed, interest rates dropped more sharply in last couple of weeks of March. It's important for you to understand how that is rippling through our business as well. As you know refinancing drives the majority of our mortgage business. And on the last week of March, the MBA Association's weekly applications index reached its highest level since November 2016. We absolutely saw a similar dynamic at our own mortgage traffic, but an inherent challenge in monetizing that increased traffic is that many of our lenders also became suddenly flushed with their own organic volume. At the same time, recall that many lenders have been reducing capacity over the last several quarters, and thus are not necessarily equipped to handle the abrupt spike in traffic that we've experienced. So while we've seen increased volume at generally lower costs, our average unit revenues have also come under pressure. It's this exact same supply and demand dynamic that we’ve been accustomed to managing over the last 20 years. So while we view the development in the rate outlook as generally positive for our business, we do expect the tailwinds to take some time to develop. And also note that rates are already moving higher from recent lows, so we remain cautiously optimistic and will continue to monitor any developments in Fed policy or other macro drivers and continue the close dialogue with our partners and execute appropriately. We know how to do this. More importantly, we'll continue to execute on what's within our own control. We've made great strides in improving the mortgage experience. One clear benefit of the recent rate environment is that it has given us a better testing ground for experimentation. For a certain cohort of high intent eligible refi candidates, for example, our borrower selection model is close to reaching monetization parity with the legacy experience and to the substantially improved positive Net Promoter Score. And in purchase, we're very focused on curating the right experience for early frontal shoppers, whether partnering with realtors, creating an improved prequel product, or simply enhancing our approach to lead incubation in CRM. Despite the healthy diversification we've put in place, we continue to view the mortgage business as among our biggest long-term opportunities, and where we continue to maintain a dominant market position. And with that, I'll turn it over to J.D. to provide details on the financials.