Ed Thomas
Analyst · B. Riley. Please go ahead
Thanks, Gar. Good afternoon everyone and thank you for joining us today. I will provide an overview of our FY '16 full-year and fourth quarter results before discussing some of our key initiatives for FY '17. Mike will then review our fourth quarter results in detail and introduce our FY '17 first quarter outlook. FY '16 was my first full fiscal year back at Tilly's. I believe we made good progress in certain areas. We achieved comp sales results that were better than our inventory comps all year long through improved merchandising efforts. We improved sales results in our underperforming stores through more localized merchandising which resulted in these stores outperforming the rest of the chain for the year. We tightened spending discipline to hold the line on total SG&A dollars for the year, despite absorbing minimum wage increases and other increasing costs. All of this resulted in a 6.8% improvement in operating income which was the first annual improvement in operating income of the last five years. We made progress but need to keep finding ways to drive sales and improve profitability in the absence of significant store growth. I will share more about that in just a few moments. Turning specifically to our 2016 fourth quarter results, our operating income and EPS exceeded our original outlook ranges. Comp sales including e-commerce increased just slightly by 0.1%. Sales results were consistent with store traffic patterns throughout the quarter, with a strong Thanksgiving week and final six weeks of the quarter offsetting negative results in the remainder of the quarter. On a total Company basis strength in our men's and boys' departments offset single-digit negatives in all other departments. Tighter expense management allowed us to deliver our third consecutive quarter of improved operating income relative to the prior-year period. Our balance sheet remains strong. We ended the fiscal year with inventory down 6.9% per square foot, cash and marketable securities totaling $134 million and no debt. We also renewed our credit facility and, in late January -- in late January and paid a $20 million special dividend to shareholders during February. Now I'll discuss certain key initiatives for FY '17, starting with real estate. As I noted a bit earlier, store growth is likely to remain very limited during FY '17. As of today we have 49 lease decisions to make during FY '17 representing over 20% of our fleet. These lease decisions span all markets and include lease extension options, lease kick-out opportunities and lease expirations that require negotiated renewals. Our goal with every decision is to improve the profitability of our Company in what is currently a volatile and unpredictable retail environment marked by mass retail closures and, at best, inconsistent mall traffic patterns. As I noted earlier, our focus on improving in our underperforming stores is working and we believe we can further improve the profit margins in our existing store base. As of today we have zero new stores signed for FY '17, although we're in active discussions on several opportunities. We will remain highly selective on any new store decisions and will only open stores where we feel convinced that sufficient sales can be counted on with appropriate economics to drive healthy profitability over a multi-year period. Depending on the outcome of the 49 lease decisions I noted earlier, we may growth store count modestly or we may be a net closer of stores during FY '17. Our primary focus is on improving the long term profitability of our business and our decision-making will reflect that objective. Given that new store growth is likely to be limited for the near term, our merchandise assortment must deliver results. Our team has built an assortment that we believe will lead to a successful spring and summer season despite what has been a slow start thus far. Without getting into specifics, we're introducing several new brands and expanding offering from certain others. We have some fresh new looks emerging within both the men's and women's department, including a new color palette for men's tees and new silhouettes for women's tops. We will also have an expanding offering is shorts, swim, intimates, beauty, grooming and home products. We're hopeful that these new product offerings will generate renewed excitement from a fashion perspective and deliver a solid spring/summer season. Beyond merchandising, we will continue to invest in technology and experiences that drive customer engagement and improve the overall customer shopping experience. The next few items I'll discuss are all aimed at this goal. First, as announced in mid-December, we have partnered with Aptos to improve our point-of-sale order management and customer relationship management capabilities through an end-to-end cloud-based suite of technology additions that will improve the customer's experience wherever, whenever and however our customers engage with us. Expected benefits include improved real-time inventory visibility and order management seamless omnichannel execution integrated across mobile devices and stores and true CRM capabilities that we do not have today. We're planning to have this new technology suite in place during the fall season and we're excited about its potential to improve customer engagement and thereby increase sales opportunities. Next, we will also replatform our website to a cloud-based, more cost effective solution from Demandware that we anticipate will be in place for the fourth quarter and further our upgrade our mobile app in advance of the holiday season. The replatforming of our website is designed to improve functionality and reporting capabilities, reduce internal operating cost and effort for updates and improve redundancy to better guard against system downtime. Both the new website platform and enhanced mobile app will be designed to function seamlessly with our new Aptos solution to provide a richer user experience to drive better customer engagement. We will fully implement our omnichannel initiatives for buy-online/pick-up-in-store and ship to store in FY '17. In fact, we just recently launched our pick-up-in-store program after a successful pilot period. And we're excited about the opportunities this program will have to generate additional store traffic and add-on purchases. We expect our ship-to-store program will be enabled with integrated audit management that will be developed in connection with our Aptos launch in the back half of the year. Beyond technology we will continue to proactively engage with our customers to drive traffic to the stores by marketing differently than this Company has traditionally done. Over the past year we have reduced aggregate marketing spend and redirected our marketing team around customer engagement. This will continue throughout FY '17 in a variety of ways. We have and will continue to create compelling in-store events and contests. We will launch co-branded promotions, both within and outside the branded apparel space. And we will further leverage our new loyalty program to ensure our best customers are truly rewarded for their membership. Finally, will continue to invest across social media platforms to generate interest and excitement about Tilly's with the overarching goal to drive traffic and sales. We're excited about the opportunities that both technology and our repurposed marketing efforts have to drive additional traffic to stores and increase customer engagement and excitement around the Tilly's brand. In closing, we made some good progress on a number of initiatives during FY '16. Our goals for FY '17 are focused on improving sales productivity and profitability, driving traffic to stores and improving customer engagement. We look forward to sharing our progress with you throughout the year. Now I'll turn the call over to Mike to provide more details on our FY '16 fourth quarter operating performance and to introduce our FY '17 first quarter earnings outlook. Mike?