Dan Hendrix
Analyst · Barclays Capital
Thank you and good morning. The fourth quarter marked a continuation of the conditions we saw on the third quarter as raw material pricing and decreased absorption of fixed manufacturing cost due to lower volumes combined to pressure our gross profit margins. From a sales perspective, what we saw in most of our major markets, particularly in the corporate office space can best be described in this way, more as a pause in demand rather than a broad-based decline, as some customers have put their spending plans on hold given the uncertain macroeconomic factors.
Nevertheless project activity, particularly in the US and Australia remain robust. We continue to focus on matching our strategy to market conditions and have raised our selling prices, restructured operation and reduced cost, but we could not raise our prices fast enough to make up for the cost increases and a decline in volume.
Now let me give you some color on our individual businesses. In the Modular Carpet segment, our US business again posted solid net sales for the fourth quarter and for the full year, it grew 10% during the year and outperformed the overall commercial market.
We also are excited by the continued strong performance of FLOR which was up 34% in the fourth quarter over the prior period. During the quarter, we opened new stores in Houston and Brooklyn, bringing our total stores to 7.
The stores continued to perform well as part of our overall market approach for FLOR and the FLOR stores are profitable on a direct contribution basis. We will continue to invest in FLOR in 2012 with plans to open 12 additional stores during the year, bringing our total store count to 19 by the beginning of 2013.
In Europe, the lag effect I mentioned and our price increases combined with higher raw material pricing and decline in production volume impacted profitability during the quarter as well. Overall, our European business is more than holding its own in a tough environment as it continues to gain market share, posting a 10% sales increase for the year in otherwise down market.
The bright spots included Germany, which had a standout year and evidence of growth in Eastern Europe markets and Russia. We’ve also invested in the sales growth in India and Middle East which made positive contributions to this business.
In Asia Pacific, a decline in government stimulus-driven demand in Australia more than offset continued growth in other markets including growth of 35% in China which resulted in lower sales from that region.
The ramp up of our facility in China continues to be excellent. The plant is now operating 2 shifts a day and exited the quarter with operating and essentially breakeven.
Bentley Prince Street had a slight increase in sales for the quarter, but it is not enough to offset the effects of our higher raw material costs which led to a decline in the operating income for the quarter. As I mentioned in the beginning of the call, our results were reflective of 2 primary factors, a slowdown in demand and higher cost. To mitigate these effects, we undertook a number of steps to better align our cost structure and the efficiency of our operations with current market conditions.
First, we raised our selling prices in the fourth quarter. However these increases only begin to translate for the backlog in the sales too late to be much of a benefit in the quarter. We’ve also announced another price increase in the first quarter. Second, as previously announced during the fourth quarter we incurred a restructuring charge of $6.2 million.
These restructuring actions which touch all aspects of our business as a result in annual cost savings of $11 million beginning in the first quarter of 2012. Third, we undertook organizational changes within the US modular business to enhance the manufacturing efficiencies of that group. And fourth, we cut SG&A expenses by $3.6 million sequentially for the third quarter.
Our focus on this front will not end there and going forward, we will evaluate additional actions to remove inefficiencies from our cost structure. For example, in Europe we currently have 3 factories which have all worked hard to increase efficiencies and output over the past few years. However the combination of this in current economic climate means there is now overcapacity there which is resulting in excess cost.
Consequently, we are now seeing that today we have commenced a 30-day consultation period with the employees and trade unions of our plant at Shelf in the United Kingdom concerning the proposed closure of manufacturing and warehouse activities there commencing from the end of March. In the event that a consultation concluded with closure, the exercise will result in a restructuring charge in the range of $13 million and be completed by the third quarter of this year and the resulting annual savings to the consolidation onto 2 remaining sides will be in the range of $8 million in savings beginning in the fourth quarter of this year.
Clearly we had challenging in the second half of the year as some of these challenges will persist in 2012. But there are causes for optimism as well. In the US as I mentioned, we have seen some loosening of corporate budgets and while it’s still early, the pipeline of project activity is growing again. We are also excited that we recently took our first order from Southwest Airlines to begin putting carpet tile on their entire fleet of airplanes and we've already begun to fill in the order, a project that was in several years of development.
In other non-office segments, we expect to see continued success, we will continue to make strategic investments into these and other promising new markets as opportunities arise. We also remain committed to rolling out additional FLOR stores and further develop these online direct sales and the emerging markets which represent more than 10% of our business continue to be a growth opportunity for us, particularly in China, India and Latin America.
Due to our cost-reduction initiatives, we are entering the year with a much improved cost structure on the benefit of our price increases and further potential restructuring actions, we should see margin start to recover in the second quarter of 2012. Overall, despite the pause in demand that we and the industry have experienced, we continue to firmly believe that the primary driver of demand for our business which is the sector shift of carpet tile will continue.
We are committed to driving its adoption in the marketplace over the long term. A good example here is that our sales in the US Education segment were up 8% during 2011 even though spending in this segment was down, which demonstrates that we are taking share in that segment.
With orders in the first 7 weeks of 2012 down about 8%, demand remains choppy, but there is a lot of increase for the project activity in the pipeline and we expect this activity will start to translate and see more business. I believe that it was a very short 18-month recovery cycle that we've seen in this last downturn and there's still a lot of pent-up demand out there. We will continue to make the steps necessary to both ensure our competitiveness in the current market environment and position ourselves for better than market growth.
With that I’ll turn it over to Patrick.