Ron Rittenmeyer
Analyst · Credit Suisse. Please proceed with your question
Thank you, Regina. Good morning, everyone. I would like to take a few minutes to recap 2019 and focus on our 2020 priorities before Dan discusses the quarter and the year in greater detail. Slide 4 captures our results for the fourth quarter and all of 2019. We view the fourth quarter as a solid performance across the enterprise. We were very aware of the skepticism of the guidance of our guidance at the third quarter call, and we realized there were some concerns as to our ability to make the end of the year as we had projected. This result represents the energy and dedication of our team, demonstrating the sustainable changes we are making, the rigor of our discipline and the consistent follow through on our commitments.Enterprise performance was very strong, with several key financial metrics up significantly year over year. Adjusted EBITDA by segment was up over 15% in our hospitals, over 24% in our ambulatory centers and over 8% at Conifer with 490 basis point improvement in Conifer’s EBITDA margin. The uptake in patient volumes in our care delivery platform was particularly notable.Across admissions, adjusted admission and ambulatory surgical cases, we produced an increase of roughly 2% to 3.5%. This was a solid result in line with our expectations and a continuation of the changes we've made over the last two years. Combined with the well maintained costs and other activities to drive performance on the bottom line, we had a really solid quarter for Tenet overall. Consolidated adjusted EBITDA grew more than 17%, which was above the midpoint of the outlook we provided roughly 12 months ago.Slide 5 has a quick snapshot of the key elements that when taken together all work to support sustainable performance and build a solid foundation for the continuous improvements we established as our objectives. The bullet points highlighted our 2019 accomplishments, reflecting the top priorities we outlined at the outset of the year. I have spoken many times over the course of my time as CEO about the changes in Tenet in terms of culture, accountability, ownership and analytical rigor, and the importance of embedding change as part of our fabric to usher in a new performance trajectory.We have and we will continue to implement change, aligned with our general goals to focus on our patients, our people, our portfolio and our performance. We remain consistent and true to our objectives as we have in the past and will into the future. We will affect change to operationalize the business, measuring our self more methodically, quantitatively and empirically. It's how we will meet our objectives and how we will stay accountable.Volume performance was strong in each quarter of 2019 and also broad-based across our care delivery platform. We've worked hard to maintain quality environments for our caregivers to practice medicine and in turn enhance the patient experience. We improved overall hospital scores for publicly reported CMS quality measures and our increased internal measures also demonstrated improvements in quality and experience. Our ambulatory business had a strong patient experience score and our HCAH results for our surgical hospitals were very good with all but one of those facilities achieving a five or four star rating.The real-time data we've recently spoken about is particularly important on these topics of quality, service and volume performance. We have seen a meaningful difference in the ability to course correct quickly and to take action immediately when there's an issue to solve for. And I want to point out it's not just about addressing problems but identifying patterns and trends that can help us to capture opportunities earlier than we had previously done.The decision to support and pursue a tax free spin-off of Conifer was announced in late July, a transaction that we believe will both enhance shareholder value and reduce the level of debt on Tenet through a tax free debt-for-debt exchange. In terms of the timeline to spin, last year we initiated various work streams to achieve related milestones between now and the expected completion date of the first half of 2021. We remain on track with those plans. One of which was to identify a new CEO to lead the company through the spin and post completion.Last month following the national search of highly-qualified candidates, we announced that Joe Eazor has been named President and CEO of Conifer. Joe has decades of experience working in customer facing in leadership roles at public and private companies, and he has a well-rounded skill set that span strategy, customer service and support, product development and global sales. With Joe leading the company, we remain steadfast in our efforts to continue to build upon operational improvements and enhance product offerings, which we believe will help with client acquisition initiatives.In terms of changes and additions to our care delivery platform, we acquired nine surgical centers, one surgical hospital. We opened five de novo centers and we added five urgent care clinics, and took on the manager responsibility for four imaging centers. We also added six new health system partners. While the 2019 calendar year acquisitions and de novo spend was lighter than in previous years, we still plan to deploy roughly $150 million to $175 million of capital on an annual basis. As you may recall, we spent well above that in 2018 and around $240 million, because of the quality and the size of the available ambulatory opportunities. We are very deliberate about the transactions we elect to pursue and related diligence process as we continue to build out our offerings. We're pleased with the robust pipeline ahead, as well as our progress so far in the first quarter of 2020, which includes the completion of several transactions.We also announced the divestiture of our Memphis based hospitals and operations to a local health system, which we believe will continue the excellent stewardship we've had of these facilities. These are really great facilities with a significant potential and a terrific team, and we're working with the buyer effect the seamless transfer of ownership upon completion of the transaction. We will continue to optimize and evaluate our care delivery platform and this process will continue to come in different forms, including regular reviews of our assets, service lines, et cetera, to ensure we are best-positioned to meet the community needs.As I noted earlier, costs were well-managed company wide. Our operators continue to apply more stringent controls and we also introduced new policies and procedures to more appropriately align team members under one cohesive effort. We achieved $300 million in savings by the end of 2019, delivering on our cost savings initiatives and staying true to our commitment to ramp up efficiency efforts as part of Tenet’s ongoing transformation. Our global business center in Manila is a significant part of that plan, while supporting our efforts to provide a 24/7 support system to our care facilities.Investing in our leaders remains core to our organization. We added or promoted several individuals to new roles to round out our talent bench at the executive level. We've also named two multi-talented and experienced directors to the board. Our commitment to fresh perspectives and a new way of thinking is now much more a part of our go forward mentality. And as it relates to culture, we recently moved to our new corporate offices. We brought together teams from across the enterprise into a single headquarters location and for the first time, our associates from various functions at Tenet and USPI are sitting on the same floor working together.The corporate team at Conifer also just recently joined the building last week. Beyond the eliminating duplication, it increases communication, reduces time from decision to action and builds a stronger more focused team to support the field operations. The guiding principle behind all of these strategies and the execution supporting them will result in solid performance and a good trajectory for continued growth.We believe Slide 6 is an example of how we've taken these priorities and immersed them into our business to deliver results over the last few years. On the left, adjusted EBITDA has steadily increased from 2017 forward to 2018 and 2019 strong performance, and ultimately resulting in our 2020 guidance of roughly 2.835 billion or just under 5% at the midpoint. The path of adjusted EPS since 2017 is also important to highlight, and in particular the three year compounded annual growth rate of 55% at the midpoint.Slide 7 is our view of where we've come in the last two plus years, with stronger hospital admissions, improving from a negative 1.2% to a positive 1.9% in 2019. Our target for 2020 is 1.5% to 2.5% and we will narrow that as we get past the first six months with our intention to press it over 2% in 2020. Our ambulatory surgical growth, we have moved this on a consistent trend from a negative 0.5 to a positive 3.3 in 2019, setting the range for 2020 to a positive 3% to 3.5% with the same emphasis on continued improvement.Finally, Conifer continues to have solid margin performance at 28.1% in 2019, representing growth of around 1,000 basis points in the last two years. We plan to maintain that and press for an improvement but are quite satisfied with this level given the changes in play. Our goals for this year are outlined on Slide 8, and the continue embrace and significant enablers of future performance enabled on changes driven by taking advantage of opportunity, a portfolio of core operations that is well positioned to meet community needs and flexible when necessary to adjust direction and size, thoughtful, decisive actions in real time with a mindset for efficiency and quality.Alignment of strategy and execution, coupled with transparency and the facts and finally, a commitment to a high performance culture, valuing our patients, associates, suppliers, shareholders, debt-holders and others by prioritizing our actions to drive the best of the best in our approach everyday with accountability.So with those comments, I'd now like to turn it over for Dan. Dan?