Chris Thatcher
Analyst · William Blair. Your line is now open
Good morning, everyone, and thank you for joining us on today's call. I'll start by providing an update on our performance during the fourth quarter and the full year 2018, followed by an update on the progress we made towards our key priorities. I’ll then hand the call over to Peter to walk through our financial performance and guidance for Q1 and 2019 after which we will discuss our priorities for 2019 before opening up the line to take your questions. Overall, the fourth quarter was very strong as we continued to drive the adoption of NeuroStar Advanced Therapy. Total revenue was $15.6 million, an increase of 29% over the prior year, largely driven by 37% growth in U.S. NeuroStar Advanced Therapy revenue and 23% growth in U.S. treatment session revenue. For the full year of 2018, total revenue was $52.8 million, an increase of 31% over the prior year. We are proud of what we've been able to accomplish in 2018. Our performance demonstrates our ability to execute on our strategy to drive the adoption of NeuroStar Advanced Therapy and maintain a market leadership position. We continue to see strong growth in the number of psychiatric practices utilizing our therapy, which we believe is driven by our ability to offer a clinically proven therapy as both user and patient friendly while at the same time providing world-class training, practice support and service. Shifting gears to an update on our operating performance. As we outlined last year, we had three strategic priorities as we seek to drive growth in the business. As a reminder, the first was to continue to drive the adoption of NeuroStar Advanced Therapy in the U.S. through the expansion of our sales force and the implementation of marketing initiatives; second, increase recurrent treatment session revenue by improving active system utilization by penetrating high-volume single group practice; and third, make progress towards obtaining reimbursement approval and commercialization in Japan, so, taking each of these in order. During the fourth quarter, we continued to expand our sales force. Our goal for 2018 was to add an incremental 15 BDM territories, on top of the 29 BDM territories, which were active at the beginning of 2018. As a reminder, the BDMs are business development managers who are focused on driving capital sales. Through the first three quarters of the year, we filled 14 of the 15 BDM territories and we filled last BDM territory in the fourth quarter, bringing our total to 44 at the end of the year. We're very pleased with how these recently hired reps have been able to get up to speed, with their hiring productivity being slightly ahead of our internal modeling. During the fourth quarter, we continued to utilize TV advertising campaigns to help increase patient awareness of NeuroStar Advanced Therapy and ultimately drive increased utilization. We ran our second national DTC campaign of the year in October and November. Leveraging the learnings from our initial campaign, we optimized our strategy to more effectively target potential patients. We saw strong lifts in many key return metrics, including website traffic and lead generation, which is characterized as physician locator usage, click-to-call usage and appointments generated, which we were very pleased with. While we view this as a very successful campaign, we did learn that there is an opportunity to improve our customers' conversion rates, or converting an interested patient into an active patient. What we learned is that in order to convert a patient, the psychiatric office must respond within a very narrow window of time following the potential patient's initial outreach, after which conversion metrics decline significantly. As we look into the future marketing campaigns, we'll work with our customers to help take advantage of this opportunity. Part of our strategy to drive an improved system utilization was the addition of the CTC or clinical training consultant in 2019. We hired nine CTCs in the first half of 2018 to help more quickly onboard new accounts and allow for the CPC to focus on working with psychiatrists and practices to successfully treat patients and drive increased utilization. Given our recent BDM expansion, we felt that CTC addition would be critical in order to keep up with the new customer training. In the second half of the year, we were able to see an overall improvement and pull through as systems were able to begin treating patients more quickly and at a higher rate than in previous years. I'm very proud of the commercial organization that we have been able to build over the last few years and specifically the progress we've made in 2018. We have developed and grown a highly sophisticated, deeply integrated commercial infrastructure, which encompasses sales, marketing, reimbursement and customer support. I look forward to leveraging what we've built to continue to drive adoption for years to come. Moving to Japan, as we announced in January, we believe a decision on reimbursement will occur in the second half of 2019, and remain enthusiastic on the opportunity to bring our product to a country that would so greatly benefit. This shift in timeline came as a result of discussions we had with the Ministry of Health, Labor and Welfare during the fourth quarter. The shift was largely driven by routine trade-off decisions involving reimbursement rates and the breadth of provider access. In anticipation of a reimbursement decision, we have continued to work with our partner in Japan, Teijin Pharmaceuticals, on market development efforts ahead of an official launch. Teijin remains a committed partner. They've invested millions of dollars to establish and develop a fully dedicated division within the Company focused on the eventual commercial launch of NeuroStar Advanced Therapy throughout Japan. I would now like to turn the call over to Peter, to review our financial results.