Aleem Gillani
Analyst · Deutsche Bank. Your line is now open. Please go ahead
Thank Bill and good morning everybody. Thank you for joining us this morning. Moving on the Slide 4, net interest margin improved 4 basis points, driven by higher loan yields as a result of the increase in short-term rates and a steeper yield curve. I'm pleased that net interest income increased $35 million sequentially and $96 million year-over-year as a result of higher NIM, strong balance sheet growth and our continued focus on optimizing our loan portfolio. Looking ahead, we expect the net interest margin to expand further by 5 or 6 basis points in the first quarter. From there, NIM trends will be dependent on the interest rate environment. We will continue to manage to a moderately asset sensitive balance sheet while being cognizant of opportunities to add duration if the yield curve continues to steepen. Moving on to Slide 5, you will see that non-interest income declined by $74 million sequentially primarily as a result of declines in mortgage. Mortgage production income declined by $40 million given lower refinancing activity due to the increase in long-term rates. Mortgage servicing income decreased by $24 million as a result of higher decay expense, which is recorded at loan closings and increased hedging costs given the more volatile rate environment in the fourth quarter. Assuming relatively stable rates in the first quarter, servicing income should return to a normalized run rate north of $50 million. Capital markets revenue also declined sequentially from our record performance in the third quarter. However was up a substantial 23% compared to the fourth quarter of last year. This is a reflection of the continued success we're having in expanding SunTrust Robinson Humphrey and meeting the capital needs of all wholesale banking clients. We also delivered a $41 million increase in other non-interest income which is primarily driven by higher client transaction activity within certain wholesale banking businesses notably structured real estate and SunTrust Community Capital. Lastly, we implemented our enhanced posting order process on November 1st, with actual results generally in line with our expectations. Let's move on the Slide 6. Non-interest expense was modestly lower this quarter, driven primarily by lower personnel related expenses and lower operating losses. Outside processing and software costs were $16 million lower, which included contract renegotiations we executed with a key supplier. Compared to the prior year, our expense base grew 8% as a result of four primary factors. The investments we're making in driving growth, our improved business performance, investments we continue to make in technology, and lastly, increased regulatory and compliance costs. As a reminder, personnel expenses should increase by $75 million to $100 million in the first quarter do the typical seasonal increase in 401K and FICA expenses, and also return to more normal accrual rates on certain incentive and benefits costs. Big picture, our philosophy is not to avoid expense growth if those investments can generate positive returns either from revenue growth or future expense reductions. For this reason, we believe the metric that is most representative of our discipline and focus on smart growth is not our absolute dollar expense level, but rather our full-year tangible efficiency ratio, which as you can see on Slide 7 declined a full 65 basis points relative to 2015 and more notably makes 2016, the fifth consecutive year of efficiency ratio improvement for SunTrust. Congratulations to all our teammates for their significant contribution to this ongoing success. Despite this improvement, we cannot rest while our task is still incomplete. Going forward, we are executing a number of tragedies to continue to make the company more effective and efficient. To be specific, first, in December, Bill outlined our plan to reduce the size of our branch network by approximately 10% over the next two years. We are accelerating this initiative. And will now execute the first 7% of that planned reduction by June 30th of this year. These savings will fund key investments in talent and technology for our clients. Second, we will look to realize returns from technology investments we have made in new loan origination platforms, particularly wholesale and mortgage, end to end operations, overall process automation, and cloud-based computing, so that our teammates are better equipped with the tools they need to increase productivity and we're able to reduce cost in certain areas. Third, we remain highly focused on managing our supplier relationships. As I mentioned earlier, we renegotiated a contract with a key supplier in the fourth quarter which drove a reduction in outside processing and we're looking for additional opportunities like this. Each of our businesses is highly focused on optimizing their supply relationships and making adjustments where the returns don't merit the expenditures or where we can bring the processes in house. And four, given the anticipated slowdown in mortgage production, expenses within this business will decline. Though this won't match up perfectly quarter to quarter as there is a bit of a lag effect. This set of strategies and activities combined with the positive momentum we have seen and should continue to see on the revenue side gives us increased confidence in our ability to achieve our sub-60% tangible efficiency ratio goal in 2019. Meeting this target does assume that the forward rate path will generally follow the current market expectation. But irrespective of rates, we're working diligently towards our goal of becoming more effective and efficient each year. For 2017 specifically, we expect a sixth consecutive year of improvement. This will require us to achieve an efficiency ratio between 61% and 62%, with where we land in the range somewhat dependent on the economy and interest rates. This improvement relative to 2016 is even more meaningful when considering that posting order changes, higher FDIC assessments and the acquisition of pillar are already known efficiency related headwinds for the year. Moving on the Slide 8. Overall asset quality remains very good and we made significant progress this quarter and working through our problem energy credits, which drove the 8 basis point reduction in the non-performing loan ratio and the 3 basis point increase in the net charge-off ratio. Net charge-offs were also modestly impacted by higher losses in auto and CRE. Some of which was due to normalization, while some was idiosyncratic and market specific. In aggregate, we have now taken approximately $160 million of charge-offs related to energy over the past five quarters, which is the vast majority of our total expectation. The ALLL ratio decreased 4 basis points from the prior quarter, primarily due to the resolution of energy credits. Provision expense remains stable as the decline in the energy ALLL was offset by higher long growth and the modest increase in non-energy charge-offs. Looking into 2017, we would expect the net charge-off ratio to remain within a range of 30 to 40 basis points for the full year as lower energy charge-offs may be offset by some normalization in other asset classes. With regard to the allowance, we expect a relatively stable allowance ratio, which should result in a provision expense that approximates net charge-offs, although there will always be some quarterly variability. Taking a look at loans on Slide 9. Period end loans increased a solid 1% from the prior quarter, primarily due to growth in consumer lending and C&I. As a reminder, we completed a $1 billion auto loan sale in the latter part of the third quarter which suppressed average loan growth. On a year-over-year basis, average performing loans grew $7 billion or 5% driven by consumer direct which is the result of our targeted efforts to grow LightStream, credit card and our other initiatives. We continue to see good success which not only drive loan growth but also improve the return profile of the company. D&I and commercial construction were also key drivers of our year-over-year growth reflecting generally positive momentum across our wholesale banking business. Overall, we're pleased with the solid 5% long growth we produced in 2016. Going forward, if economic growth does accelerate, we believe we have good relative opportunity given the investments we've made in our businesses combined with the above average growth profile of our Southeast and Mid-Atlantic footprint. Let's take a look at deposit. Our deposit momentum continued this quarter with average client deposits increasing 2% sequentially and 7% year over year, primarily due to growth in NOW and DDA accounts. More importantly, our growth is broad based across both CPWM and wholesale banking, which reflects the company wide focus on and success in depending client relationships. Rates paid on deposits were stable sequentially and up 4 basis points year-over-year, given the increase in short-term rates over the past year and a modest shift towards wholesale banking versus consumer banking clients. Looking to 2017, we remain highly focused on maintaining our deposit growth momentum while also ensuring that our approach towards deposit pricing focuses on maximizing the value proposition for our clients outside of the rate paid. Moving to Slide 11. Our estimated Basel III common equity tier-1 ratio on a fully phased-in basis was 9.5%, down 20 basis points from the prior quarter as we successfully deployed excess capital to our clients in the form of increased loan growth, closed on the acquisition of Pillar Financial and incurred the impact of a larger MSR asset. Tangible book value per share declined by 4% this quarter as the increase in long-term rates drove a decline in AOCI. Despite this, tangible book value per share still increased by 5% year-over-year given solid growth in retained earnings. Lastly, we grew the security portfolio by $1 billion on a net basis in the fourth quarter to ensure that our LCR stayed above the new 100% regulatory requirement. Going forward, the securities portfolio will generally only grow in line with the overall balance sheet. Moving to the segment overviews, I’ll begin with consumer banking and private wealth management on Slide 12. Net income decreased $18 million sequentially and $45 million compared to the full-year 2015, primarily due to a higher provision expense as a result of lower reserve releases related to our home equity portfolio. Revenue momentum in the segment has been solid. Most notably, net interest income was up 2% sequentially and 5% for the full year benefiting from strong loan and deposit growth and our balance sheet optimization efforts. LightStream in particular continues to be a tremendous success, growing approximately 70% compared to the prior year. Our clients continue to appreciate the simplicity, speed and convenience of LightStream, which has created high satisfaction rates resulting in good repeat and referral business. More broadly, our investments in digital continue to payoff, with self-service deposits, mobile usage, and digital sales all continuing to track upward. This progress combined with changes in branch traffic and our already strong and dense market position gives us further opportunity to optimize our network. Specifically by June 30th, we plan to close 99 branches and open eight new branches. So that on a net basis, our branch network should decline by almost 7%. This is even more notable when considering that over the past five years, we had already reduced the size of our network by 17%. Nonetheless, the branch system will continue to play a very important role in our delivery model both with regard to maintaining and building our brand and meeting the more complex needs of our clients. The latter of which is evidenced by the fact that almost three quarters of consumer needs are still met in the branches. Non-interest income declined 2% for the full year entirely due to lower wealth management related income, both as a result of lower trust and investment management income, which was negatively impacted by choppy market conditions in the first half of the year and lower retail investment income as we continue to make the strategic shift from more transaction-oriented business to managed money solutions for our clients. As we've said in the past, while this is a negative for near-term retail investment income growth, it is positive for clients and the long-term health of our business. Assuming reasonably stable market conditions, we would expect wealth management related revenue in 2017 to build from 2016. Expenses in CPWM increased 4% for the full year due to continued investments in our branch network and associated optimization efforts. Increased investments in technology and our growth businesses such as LightStream and higher operating losses. Bigger picture, CPWM made significant progress this year in optimizing the balance sheet, meeting more client needs, and advancing our omni-channel strategy. The savings generated from optimizing our branch network will allow us to invest in increased talent and technology thereby delivering more value for our clients, while also being a critical component of achieving our company's efficiency goals. Overall, we're optimistic about CPWM's ability to increase the financial confidence of our clients and communities, improve effectiveness and efficiency, and thus deliver further value to our shareholders. Moving on the wholesale banking on Slide 13. We had record revenue per both the quarter and full year due to strong execution across all lines of business. Specifically, revenue was up 4% both sequentially and for the full year due to growth in both non-interest income and net interest income. Net interest income was up 5% sequentially and 3% for the full year, as positive loan growth was partially offset by margin compression. Our 10% deposit growth is reflective of the success that our corporate liquidity product specialists are having in strengthening client relationships. Non-interest income increased 2% sequentially and 5% for the full year, primarily due to strengthen our capital markets business and more favorable economic conditions. Investment banking income was up 7% compared to 2015, evidence that we continue to see the results of our consistent focus on expanding and deepening client relationships and meeting the capital market needs of all wholesale banking clients. More specifically, our M&A and equity-related businesses, which have been key areas of investment for us continue to grow faster than the rest of the platform, another proof point that our clients increasingly view us as a trusted strategic adviser. Further research rankings from institutional investors continue to improve giving us a larger share of investors trading commissions, validating investment and talent in this business. Lastly, capital markets income from non-CIB clients was up 24% compared to last year as we are working better together as one team to become the preferred advisor to our commercial, CRE and private wealth climes. Net income was down 9% for the full year entirely due to the higher provision expense for energy, a trend that began to abate in the fourth quarter. Lastly, we closed on our acquisition of Pillar Financial in December, and as a reminder Pillar will increase wholesale’s annual revenue by roughly $90 million beginning this year. Pillar’s efficiency ratio is roughly 80% to 85% and while this will be dilutive to the overall efficiency ratio, the acquisition of Pillar will be accretive to our capabilities, net income and ROE. Welcome to our teammates at Pillar and we look forward to partnering with you to drive continued success for our clients. In conclusion, while market conditions can drive quarterly variability, our differentiated business model and wholesale banking continues to deliver strong results and we expect to see further growth in 2017, particularly if economic growth accelerates and client sentiment remains strong. Moving onto mortgage, unsurprisingly revenue in the quarter was down 23% compared to third quarter as higher interest rates created a more challenging backdrop for the business. Mortgage production income declined 40% sequentially as application volume declined 30% and gain on sale margins compressed given the more competitive environment. As a reminder, the majority of our production income is recorded at [indiscernible]. Servicing income also declined as decay expense which is recorded as loans pay off increased, and the more volatile rate environment made hedging more expensive in the quarter. However, as I noted earlier, both of these trends are somewhat temporary and servicing income should bounce back in the first quarter as rate volatility abates. For the full year, total revenue increased 7% as increases in both production and servicing income more than offset slight decreases in net interest income. We grew our servicing portfolio by 7% year over year as a result of portfolio acquisitions. In the fourth quarter, we acquired another $9 billion of UPB of servicing, $3 billion of which was reflected in our year-end servicing portfolio and $6 billion of which will transfer in the first quarter. Net income was down $32 million sequentially and $104 million compared to the full-year 2015. In both cases a higher provision expense contributed to the decline. While the asset quality of the mortgage portfolio continues to be strong, reserve releases are abating. Overall in 2016, the mortgage business benefited from its investments in improving the client experience, smart market share growth across production and servicing and lower rates creating value for our clients and contributing to the bottom line performance of the company. While the higher interest rate environment will create challenges for this business looking into 2017, growth in our servicing business, targeted market share gains, and reduced expenses will help to partially mitigate the decline in market refinance volumes. With that I'll turn it over to Bill for concluding remarks.