William Smith
Analyst · H.C. Wainwright. Please go ahead
Thank you, Tim. As I noted on the last call, we signed our first U.S. Tier-1 carrier customer for the SafePath family in the second quarter. Now that we have launched and are able to talk about the customer being Sprint, let’s go into a bit more detail regarding the launch and how it will positively impact both our top and bottom-lines. The launch of SafePath with Sprint is unique when compared to our other Tier-1 deployments to-date as there was a large already installed subscriber base currently using their legacy family locator offering. Sprint will transition this subscriber base to their new service offering named life ahead Safe & Found over the next few months. We believe that full deployment to Sprint’s installed base will be completed in Q1 2018. Once successfully completed, we expect our top-line revenue to grow by more than $3.5 million per quarter. After this transition is complete, we will have a much clear path to better forecast a predictable recurring revenue stream that will grow throughout the contract term. We were pleased with the media attention received with the launch of the Safe & Found product as it generated solid media placements with outlets such as Engadget, PCMag, and CNET. A particularly positive comment I would like to share is from the Engadget article and I quote, while all major cell providers have some sort of parental control apps like AT&T’s Smart Limits or Verizon’s Family Base, Sprint, they have leapfrogged them all with even more features. The company just announced Safe & Found, a new service that adds in real-time location, geofencing capabilities and SOS button and a way to find lock and wipe any phone if lost or stolen. We can build upon this type of news and will be working very closely with Sprint to continue the momentum and increase the awareness of the upgraded solution. In fact, we can start now with Sprint users on this call. Do you want to check out Safe & Found, at safeandfound.sprint.com. I also want to note the advantages of SafePath which allowed us to win the Sprint business and our important, as all Tier-1 operators in the U.S. are using the same legacy system as Sprint. The advantages we offer are, we are investing and growing in the SafePath platform unlike the legacy family location system, and are operating as a subject thought leaders in the marketplace. We had evolved and expanded family location offering to include parental and browser controls. We have the ability to fully support language localization that enables us to easily extend the service to customers who primarily speak a different language such as Spanish. SafePath provides for extensibility to support new features, functionality and devices such as wearables. This is exciting as we provide our customers with a single platform to support wearables such as wearable locators and GPS watches for children, pet trackers, location and panic wearables for elderly family members, biometric wearables and other fitness type devices. I want to note that this last point represents a big opportunity for Smith Micro. As the wearables market is in its infancy, based on interest that is coming from carriers, we believe it is a market ready to explode. Our SafePath offering provides carriers a single, easily integrated platform to bring wearable devices to life. We are working closely with carriers and device OEMs to create a wearable story that will drive expansion in the family safety user base with real benefits for the consuming public. You will see in the coming quarters that SafePath will continue to progress with new feature upgrades, the expansion of addressable markets and most importantly, the addition of new customers on the platform. As you can see, there is a lot of potential ahead for the SafePath solution. Let’s talk about some key initiatives that we completed on our CommSuite Solution during the quarter. We added functionality to our CommSuite Visual Voicemail solution that enables it to be sold to mobile subscribers on corporate and prepaid plans for the first quarter. As mobile connectivity continues on the path towards commoditization, we see the prepaid segment as a growth sector for the wireless industry and we see opportunity. It is undeniable that the way mobile consumers use voicemail is changing, as this evolution continues, we will look to capitalize on opportunities created by market trends that are happening such as, bring your own device, over-the-top voicemail apps, and dynamic cloud-based messaging services. You will see some new initiatives launched in fiscal 2018 that we believe can gain us even better penetration. Now on to NetWise. As I have mentioned previously, while mobile service providers now offer all you can eat services, and are competing fiercely on price, the need to leverage a low cost unlicensed spectrum is important and will increases the need for new cost savings measures continues. Our technology leadership in the Wi-Fi optimization space with a proven NetWise platform remains important as we continue to find and maximize profitable revenue opportunities. The Wi-Fi business overall is evolving and changing rapidly. Just look at the cable MSO space where we already have a solid customer base to build upon. It is taking far longer than originally anticipated, but you are starting to see a more aggressive marketing effort around the cable MSO mobile offering. I know this has been said before and it will remain very true as this service grows bringing on new subscribers and truly scales Smith Micro will certainly benefit. We see great opportunity ahead and throughout 2018. You will hear more about NetWise and some new opportunities as they materialize. A fourth component of our business revolves around the IoT market which is very dynamic as well. Changing and growing rapidly to a point we haven’t seen in a very long time. New use cases are continually being discovered and new players enter the fray with innovative solutions designed to capture a small fraction of this multi-billion dollar industry. Our QuickLink IoT platform is positioned well bringing several advantages to the nascent yet fragmented IoT market. As an end-to-end device management solution, that not only provides comprehensive device management functionality, but also has proven far more update technology, QuickLink IoT can bring connected device manufacturers, chipset vendors and system integrators a proven carrier-grade solution that is scalable and secure. Another opportunity to think about comes from looking at some synergies we have between bringing the capabilities of QuickLink IoT to our wearable strategy along with the SafePath platform, offering an even more powerful solution to our customers. We are confident about our strategy as it rolls out over the coming quarters. Lastly, on to out Graphics group. During the first three quarters of the year, we restaffed and integrated the entire graphics team functionally, including a recent management hire in the sales organization who is solely focused on expanding revenues for our graphics products. Some noted milestones achieved during the quarter includes the relaunch of our popular content paradise website bringing a new user experience and new 2D and 3D content to reengage this very loyal customer base. There is excitement building around updates to our two leading software brands, Poser and Moho that are coming in the fourth quarter as well as some unique new SaaS products coming in 2018. Good progress is being made as we rebuild this business in our lower cost geographies allowing us to ensure graphics remains a strong profit center for the company going forward. Overall, we have been very busy and I am pleased with the progress we have made, but we aren’t there yet. The launch of SafePath with a U.S. Tier 1 mobile operator is a great step forward and will bring strong positive impact on the future financial health of our business, but this is only the beginning. We look to add new customers such as our European Tier 1 SafePath customer we spoke about last quarter, to build on the momentum we have achieved and we will maximize each of the product lines from a profitability and revenue standpoint. I fully believe that we are well on our way to returning Smith Micro to growth and profitability in 2018. And to drive that point home, that is my wife and I have invested millions into Smith Micro, we are looking for a very solid return on our investment. With that said, I look forward to opening the call for questions. Operator?