Steve McGarry
Analyst · Michael Kaye with Wells Fargo. Please go ahead
Thank you, Jon. Good morning, everyone. I will continue this morning's discussion with a detailed look at the drivers of our loan loss allowance and the rest of our financials, followed by a discussion of the capital structure changes we have made, and finally highlight our strong liquidity, capital and reserve position. The private education loan reserve, including a reserve for unfunded commitments was $1.5 billion, or 6.5% of our total student loan exposure, which under CECL includes the on balance sheet portfolio, plus the accrued interest receivable of $1.4 billion and unfunded loan commitments of $1.7 billion. Our reserves at 6.5% of our portfolio is down significantly from 7.1% in the prior quarter. As a reminder, we use a discounted cash flow methodology to determine our reserve and that discount factor is approximately 70%. I would now like to walk you through the process of calculating our loan allowance to help you understand the current quarter. This will be a core component of our quarterly earnings discussions going forward. We incorporate several inputs that are subject to change from quarter-to-quarter. These include model inputs and any overlays deemed necessary by management. The most impactful model inputs include economic forecasts their weightings, prepayment speeds, new volume, including commitments made but not yet dispersed, and loan sales. Under CECL, the economic forecasts we use are key and will drive quarter-to-quarter movement in the allowance. As Jon already mentioned, we've changed the mix and weightings of the forecast we use in the models in the fourth quarter. Specifically, we move from using Moody's Base S4 forecasts weighted 50% each to a more balanced mix of Moody's Base S1 and S3 forecast, weighted 40%, 30%, 30%. As a reminder, we moved to Moody's Base and S4 in the second quarter due to the uncertain economic environment, the significant increase in forbearance usage we were seeing and an uncertain -- uncertainty about how it would play out. This environment persisted throughout the third quarter as well. However, as the fourth quarter came to an end, the economy and the outlook continued to improve. And we were seeing steady performance in our portfolio, including recent repaid cohorts. As a result, we concluded it would be appropriate to revert to the more balanced mix described earlier. This is in fact, what we determined to be best practices in normal environments when we were preparing for CECL, and is the mix of forecasts recommended by Moody's to capture a multitude of probable economic outcomes. The change in scenarios and weightings reduced our reserve requirement by $31 million. Turning to prepay speeds, as we have discussed in past calls, this has been a watch item since the pandemic began. Our CPR forecast, as modeled, was not aligning with current observations and trends. The model was built using historical data that shows a substantial drop in prepayments during periods of economic stress, and this never materialized. In Q3, we increased it from 2% to 4%. In Q4, we increased it again to align with observations of how prepayments are trending in our portfolio. This change reduced our reserve requirement by an additional $77 million. Volume, of course, is an important driver of our allowance. While the fourth quarter is a quiet quarter for new loan originations, we did enter into new loan commitments of over $500 million, which required us to increase our reserve by $37 million. Finally, as Jon already discussed, but it's worth repeating, loan sales had a big impact on the provision moving loans to held-for-sale in December. For our early January transaction reduced the reserve by $206 million. The factors I enumerated here net to a reduction of $288 million in our reserve, and they're offset by other factors, including overlays and the natural accretion of our discounted reserve, among other things, resulting in a negative $316 million provision for credit losses. For the next few minutes, I'll go over our credit metrics which can be found on Page 9 of our presentation. For our held-for-investment portfolio, loans in forbearance were 4.3% flat to Q3 level, but slightly higher than 4.1 in the year ago quarter. This is expected given the economic impact of the pandemic. Loans delinquent 30 plus days were 2.8% of loans in repayment, down from the 3% in Q3, but unchanged from 2.8% a year ago. We now expect that 30 plus day delinquencies will rise into the high 3 percentage -- 3% in mid 2021, and then trend lower for the remainder of the year. Net charge-offs as a percentage of average loans in repayment were 1.52%, up from 1.24% in the year ago quarter. The full year of 2020 charge-offs totaled 1.17%, which is unchanged from 2019. Looking ahead, we expect that charge-offs for 2021 will increase to around 1.8% for the full year based on our current forecasts. The large wave of loans that entered P&I in Q4 is performing very well compared to prior years repayment cohorts, as measured by things like early roll into delinquency, and cure trends in the collection shot. I would like to point out that our delinquency and charge-off forecasts, while higher are informed by our CECL model, and have declined steadily since the peak of the pandemic, as the outlook has improved and our inputs have changed. This, of course, is a big positive, and I should reiterate that we are very well reserved for the expected outcome in 2021 that I just described. Wrapping up conversation about credit, the strong performance of our portfolio continues to validate our underwriting, the cosigner model, and of course the value of higher education. Turning to net interest margin on Page 6 of the deck. Our NIM on interest earning assets was 4.82% in Q4, up from the prior quarter, but down from the prior years as interest rates have moved dramatically. Full year net interest margin was 4.81%. This is slightly lower than anticipated, principally due to higher cash balances, and investment securities. Looking ahead to 2021, we expect very little change and we believe that our NIM will come in right around 0.0475%. Few words on OpEx. 2020 operating expenses, excluding restructuring fees were $538 million compared to $574 million for 2019. 6% lower. The significant reduction in expenses was driven by exiting the personal loan business, scaling back on credit card investments during the pandemic, and our overall cost cutting efforts. Put it into perspective, operating expenses in our core student loan business declined 9% from the year ago quarter, while average customers increased 4%. We will continue to focus intently on generating operating efficiencies, and clearly our initiatives are already paying off. Finally, in the fourth quarter, we did several transactions that improved our capital efficiency. First, we issued 500 million 5-year unsecured debt. Portion of the proceeds of this issue will be used for share repurchases. Secondly, we repurchased nearly 1.5 million shares of our preferred stock at $0.45 on the dollar. This transaction created equity which enables the company to repurchase common stock. Turning to liquidity and our capital positions. They are very strong. We ended the quarter with liquidity of 19.7% of total assets. At the end of the fourth quarter, total risk based capital was 15%. Common equity to Tier 1 risk weighted assets was at 14%, and in the post CECL world, we also look at GAAP equity plus loan loss reserves over risk weighted assets, which came in at a very strong 16%.Our regular -- regulatory capital ratios are well in excess of well capitalized. In conclusion, our balance sheet remains rock solid in terms of liquidity, capital and loan loss reserves, positioning us very well to grow our business and return capital to shareholders in the future. Thank you. Now, I will turn the call back to Jon.