Dean Connor
Analyst · Nick Stogdill with Credit Suisse. Please go ahead
Thanks, Greg, and good morning, everyone. Turning to Slide 4, the company reported underlying earnings of $641 million for the quarter, a strong finish to 2017, where we grew underlying earnings by 9% for the full year, 11% on a constant currency basis. Underlying ROE for the quarter and the year were also strong at 12.7%. Over the year, we increase the dividend by 8%, repurchase 3.5 million shares, reduced leverage and maintained a strong MCCSR ratio, including $2 billon of cash at the holding company. Sales results in the fourth quarter were mixed across our four pillars. Asia Insurance sales were up 3% and Wealth sales were up 21% generating VNB growth of 19% all on a constant currency basis. SLF U.S. sales were very strong. Individual insurance sales in Canada were down relative to a very strong sales in Q4 of 2016 from the lead after tax changes. For the year, Insurance sales across the company were up 12% and Wealth sales were up 7% on a constant currency basis. And we finished the year with $975 billion of assets under management. Our results this quarter and for the year reflects strong execution on the drivers of profitable growth for Sun Life in the coming years. In Canada, we made good progress in building our wealth business. Sun Life Global Investments had positive net flows of approximately $600 million for the quarter, 3/4 of that in retail, and finished the year with over $20 billion in AUM. Following the quarter, completed the acquisition of Excel Funds, a Canadian investment manager specializing in emerging market funds with nearly $800 million in AUM. Group Benefits in Canada also hit a milestone in the fourth quarter, reaching $10 billion of business in-force and extending our market leadership position in 2017. In U.S. Group Benefits, our continued focus on the AEB integration and good execution on pricing, renewals, claims management and expenses continued to pay off. We achieved an after-tax profit margin in U.S. group of 5% on a trailing 12-month basis, reaching our targeted 5% to 6% range two years earlier than we had previously indicated. The U.S finished the year with strong sales, particularly in stop-loss and international life. In Asia, Aditya Birla Sun Life Asset Management move from number four to number three in the fast-growing Indian mutual fund market, ending the year with almost $50 billion of AUM up from $30 billion just two years ago. We close the acquisition of FWD’s Mandatory Provident Fund business in Hong Kong and signed a 15-year distribution agreement. In Malaysia, we launched the distribution relationship with CIMB-Principal Asset Management, allowing their network of 8,000 agents to offer our insurance solutions alongside their wealth solutions. And with this new partnership in Malaysia, we now have agency distribution in all seven of our Asian markets. In asset management, we delivered strong investment performance across our global platform. Sun Life Investment Management, our alternatives business, generated net flows of $1.6 billion for the quarter and $6.1 billion for the year, driven by strong investment performance and improved distribution. SLIM’s Canadian LDI and alternative fixed income team was named the fastest-growing asset money manager by Benefits Canada in the $1 billion to $10 billion of AUM category. At MFS, 84%, 79% and 92% of fund assets were in the top half of their Lipper categories over three, five and 10 year periods respectively. We were pleased to see retail net flows turned positive in the fourth quarter. And overall, net outflows of $4 billion improved over the same period last year. MFS continued to make progress on the build-out of international fixed income capabilities, increasing the number of fixed income portfolio managers by 40% over the past two years. Out of the nine MFS U.S. retail mutual funds that had over $1 billion of sales in 2017, four of them were fixed income. We believe that MFS’ ability to generate alpha, with carefully managed risk, will be particularly valuable to clients given the recent reappearance of volatility to equity markets around the globe. As you know, we have a relentless drive to make it easier for clients to do business with us, to resolve their problems better and faster, to be more personalized and proactive with them and to deliver value. Our net promoter and client index scores increased again last year, and we are seeing that coming through in terms of clients doing more business with us, staying longer and referring more friends and family. And here are just a few examples of how we are making that happen. In Canada, our new interactive digital coach, Ella, has had nearly two million touch points with clients, resulting in engagement rates with group clients that have increased by more than 50%. Adding to her capabilities, Canadians can now talk to Ella through Google Home to search for top-rated health professionals, such as dentists, physiotherapists, chiropractors and so on, using over three million ratings provided by the patients who are our clients. This is one of the reasons our Group Benefits business is growing faster than the market. These capabilities help us win new clients, keep them with us longer and helps us to compete on a basis that goes well beyond price. In Client Solutions, our Digital Benefits Assistant is technology that nudges clients to engage with and get more from their pension and benefit plans. Last year, these digital nudges, in some cases aided by phone contact, generated over $700 million in additional GRS deposits. And that’s in addition to the $2.5 billion of rollover sales. That’s one of the reasons GRS AUM is growing at double-digit rates and one of the reasons GRS net income crafted $200 million for the first time in 2017. Our Canadian business also announced the collaboration with SecureKey, a leading identity and authentication provider to verify client information using blockchain technology, another step forward in ease of doing business. In the U.S., we’ve created a strategic partnership with Collective Health, a remarkable health tech firm that is transforming health care in the workplace for innovative employer clients and their employees. Their digital platform connects and administers the entire benefits ecosystem, health networks, benefit programs, spending accounts and employee support, and they are bending the cost curve for employers while generating Net Promoter Scores in excess of 70%. By integrating our leading stop-loss capabilities with Collective Health, clients and their employees will benefit from an even better experience. So to wrap and turning to Slide 5. 2017 was another year of strong growth and progress at Sun Life. Our financial performance was strong, with underlying earnings of $2.5 billion, and we continue to deliver on our medium-term financial objectives while investing for future growth. 2017 was also a year where we saw the whole organization kicked into a new gear on client obsession with a relentless focus centered on doing more for clients. We are really excited about 2018. We have terrific momentum, and we are making real progress towards our ambition to become one of the best insurance and asset management companies in the world. And with that I will now turn the call over to Kevin Strain who will take us trough the financials.