Earle MacKenzie
Analyst · David Dixon of FBR Capital Markets, your line now open
Thanks, Adele. This has been a very busy but exciting quarter. In my prepared remarks on wireless, I'm going to provide you details broken down between our legacy wireless business and the former nTelos area, which had both nTelos and Sprint customers. This will give you a bridge to compare how we are doing compared to our historical data and a point of reference to track our progress in our new service area. We'll provide a dual information for a couple of quarters but as we progress through our integration will show only combined data. On Slide 17, I've shown the reconciliation of the pre and postpaid customers between the end of the first and second quarters. You see the customers we acquired on May 6 from nTelos and Sprint, we have net postpaid additions in our legacy area of 3504 an a net loss in the nTelos area of 4823. For prepaid, we had a net loss in both the legacy and nTelos areas. As you recall, we are migrating all the nTelos customers over to Sprint back office. As part of that process, we are doing a consultive resale with each former nTelos customer and found 1260 prepaid customers that qualified and preferred to upgrade to a postpaid plan. So, you see the shift between the two columns. Postpaid legacy net add was 17% tablet and 83% were phone. As in previous quarters, in the legacy area, we had strong gains and boosts and losses of in of Virgin Mobile and insurance customers. You will see the impact on prepaid ARPU and churn on later slide. Through July 31st, less than three months since closing, we have migrated 50722 nTelos customers or 18% of the base. 9% of the migrated customers added an additional line. All of the prepaid migrations are to boost and the postpaid migrations have been 44% to new Sprint plan and 56% are remaining on existing nTelos plans. We're very pleased with the pace of the migration. With the taking about 30 minutes to migrate each customer. The customer reaction to the plan network improvements and the expanded options of being a Sprint customer have been positive. We're in the middle of rebranding all of the nTelos store to Sprint and should have that project completed before the end of the quarter. Slide 18, shows the postpaid gross add with the legacy area in Q2 2015 and for both areas in Q2 2016. All stats for the former nTelos area, only include activity since May 6th. In the legacy area, we had 16,620 postpaid gross add comparted to 17,734 in Q2 2015, since May 6, we have had 9565 postpaid gross ads in the new area. We had a net loss of 1319 postpaid customers, made up of the 3504 gain in the legacy area and the 4823 loss in the new area. We anticipate net losses of customers in the near area for several quarters as we are rebuilding the network and focusing a lot of effort on migrating existing customers. I have shown Q2 postpaid churn for our legacy the new area and combined. The churn chart at the lower right corner shows our legacy area churn for the four quarters entered in Q1 2016 and the combined for Q2 2016. You see that our Q2 legacy churn is lower than the previous four quarters and in fact the lowest we've ever recorded. Legacy area upgrades were 6.7% of the base for Q2. Our legacy are porting ratio was 1.7 to 1, taking share from all carriers. In the legacy area 40% of gross adds selective lease option, 36% installment sales and 24% to subsidized phone option. For upgrades in the legacy area, 38% selected lease, 29 installment sales and 33% the subsidized phone option. In our legacy area, 47% of the base is still on at subsidized phone service plan down from 51% at the end of Q2 Q1 2016. In the new area, upgrades excluding nTelos migration were 3.7% of the base since May 6. The new area porting ratio was 0.4 to 1. And the new are 42% of gross ads selected lease option, 37% installment sale and the remaining 21% the subsidized phone option. For upgrades, 40% selected lease, 33% installment sales, and 27 the subsidized phone option. 42% of the new area customers are still on the subsidized phone service plan. Slide 19, shows a decline in gross billed revenue per postpaid user from a year ago. The 2015 value is for our legacy customers only and the Q2 2016 value is a blended rate of the legacy former nTelos and former Sprint customers. Although, the data portion continues to grow at the percentage of total revenue, the total billed revenue is down $6.83 between Q2 2015 and Q2 2016. The decrease is the result of the industry turns of lower ARPU and a lower average post billed revenue for the former nTelos customers. On Slide 20, I provide some details on prepaid activity. Gross adds in the legacy area were 19.4000 in Q2 compared to 20,000 in Q2 2015. New are gross adds were 8000. You see the prepaid loss is broken down between our legacy and the new area, it ties back to slide 17. Prepaid churn is shown on slide 21. You see that legacy area prepaid churn is down at 4.7% compared to 5.1% a year ago. New area churn was 4.8% with combined churn at 4.74%. This percentage does not include the prepaid customers that migrated to postpaid. The combined average prepaid gross build revenue decreased in Q2 versus the legacy only average is shown in the earlier quarters. Although in the legacy area, we continue to add boost customers and this Virgin Mobile and insurance customers driving up the average revenue, average prepaid build revenue. The average prepaid revenue for customers in the new area is lower, pulling down the average. As we continue to move, the nTelos customers to boot, we expect to see the upward trend return. Slide 22, provides network stats in our legacy and new areas. You see there are legacy area stats remain in-line with previous quarters. We expect to have all the plan 125 2.5 gigahertz site in the legacy area in service before the end of the year, which will have a positive impact on our average data speed. We had a smooth transition on the construction side during the merger with nTelos and didn’t miss a beat. We are scheduled for the nTelos -- we are all scheduled for the nTelos upgrade. We still have 229 sites to upgrade, additional sites to retrofit with 800 spectrum for LTE employees along with the new coverage sites to build. Because the customers in the nTelos area have a lower percentage of LTE phones, those with LTE phones are getting better result. We will have decommission 66 overlapping sites by year end and the work to decommission the former nTelos ease market is substantially complete and when we finish in the new few months. Moving to cable on Slide 23, we had the expected net loss of 656 RGUs in Q2 due to the move out of our college customers for the summer. Looking at the detail, we had a net increase of 306 voice RGUs. Even with the loss of the college customers, due to the continued growth in high speed internet customers, we only had a net loss of 43 RGUs. We continue to have the decline in video RGUs with the loss of 919 in Q2. The upgrade of the colane systems in West Virginia are on track and will be completed by year-end. Slide 24, shows the average monthly revenue per RGU and per customer. During the past year, we ran a first and 13th month prepromotion and in the second quarter of 2016, a first and second month prepromotion. The negative impact of these promotions are in Q2 average revenue per RGU is approximately $2.25 per month. Adding back this promotion expense, provides a more accurate view of the ongoing revenue. The increase per RGU is because of the increase in video pricing in January and continued migration of our high-speed internet customers to higher speed packages. Slide 25, shows the number of homes passed and the number of users for each service as of Q2 2015 and 2016. During the past year, we've added 5815 high speed internet customers, 1691 voice customers and have added 657 video customers. The gain in video customers was due to the purchase of colane cable in January 2016 which had primarily video customers. Without the acquisition, we would have lost 2642 video customers in the past 12 months. Slide 26, shows some key wireline stat. As discussed in the past two quarters, we decoupled the requirement to have an access line to have our broadband product as of October 2015. We've seen a decrease of just over 2000 access lines but have added 1200 broadband customers including 700 cable modem customers. The increase in broadband revenues have offset the decrease in local telephone service. On Slide 27, you see the both affiliated and non-affiliate fiber revenues have grown over the past 12 months. We continue to sign $2 million to $3 million of fiber contracts per month with non-affiliated customers, including replacing existing contracts, upgrading at current contract or creating a new relationship. Several significant new contracts in Q2 were Harrisburg Virginia school systems, Giles County Virginia school systems, Sweet Briar College and the Virginia Community College system. Slide 28, is the same information on capital spending we provided last quarter. We still anticipate that capital spending this year will be approximately $218 million. We'll be able to provide a more accurate estimate during our next earnings call. I'll now turn it back to Adele.