Michael Benstock
Analyst · Barrington Research. Please go ahead
Thank you, Hala and rest assured it is afternoon, and good afternoon to everyone. Welcome to our Q1 2016 earnings call. We had a fabulous start to 2016 as we continued to build on the strategic framework for long-term growth. The first quarter was certainly action packed not only did net sales significantly increase by 25.1%. We opened our factory in Haiti and acquired BAMKO effective March 1st. BAMKO is not just another promotional products company. It is a dominant player in the branded merchandise market. The business has an outstanding sales, marketing, product and customer centric team, which delivered fiscal 2015 net sales of $31.5 million. Coupled with our existing promotional products offering through Blue Fusion this makes us one of their largest promotional products company distributors in the country. Before reviewing segment highlights, I’d like to summarize our rationale for the acquisition. BAMKO adds an important element to enhance our position in all the markets that we serve it’s a combination that makes sense from both growth and synergy standpoint. Specifically, it provides a more diversified revenue and earnings range for Superior, it also provides a platform for our promotional products and branded merchandise business, this is very similar, if you recall to what the acquisition of HPI Direct did for us in helping to create a new platform across all non-healthcare uniform business development. BAMKO also has deep sourcing capabilities, we are now in the enviable position of having one of the largest staffs in China of any promotional products distributor or Uniform company in the United States. Our staff of more than 60 people there manages projects and performs due-diligence, quality control and social of its directly more than 150 factories in any given time. In most cases, this means no brokers, no agents direct from the factory as they say. Even most of the biggest competitors in our space can’t match this. BAMKO as a highly scalable ERP project management software, web development platform, CRM and customer care support in India. This also will drive efficiencies as we pursue additional branded merchandise acquisitions in this very fragmented industry. BAMKO has a robust sales footprint that will allow us to leverage cross-selling opportunities. In addition to further penetrating BAMKO’s elite customer based, which includes many Fortune 500 and 1000 companies that have strong brands and active promotional programs and many even have uniform programs that can be opportunities for our division HPI Direct. And I want to emphasize most importantly, we’ve bought a company with a strong and dynamic leadership team, we spend a lot of time with the principals before and during our sensitive due-diligence process. We gained tremendous confidence in their ability to further enhance both Superior and BAMKO’s prospects for growth. BAMKO has an impressive track record and a reputation for high energy, creativity, innovation and excellence. From 2010 to 2015 sales expanded at a 14% CAGR. We believe BAMKO can continue its pattern of double-digit sales increases. Now let’s move on to reviewing our segment performance. Our uniform related products net sales increased 24.4% to $54.5 million when compared to last year’s first quarter. Organic sales excluding BAMKO increased by 15.7%, this came as we continue to penetrate new and existing customers and benefited from higher turnover rates and a somewhat improving economy. The Office Gurus, our Remote Staffing Solutions and BPO operations those had another strong quarter, sales grew 25.7% to $4.4 million. Sales to outside customers expanded by 36.2%, reflecting solid new customer gains as well as increased sales penetration with existing caps. From a bottom line perspective, we continued to leverage our fixed cost across higher sales volumes. However net income increased at a slower rate due to acquisition related expenses. Andy will discuss these related expenses and transactions in detail in his financial review after I am done stating. We continue to make good progress with Fashion Seal Healthcare Direct this is our direct channel investment to penetrate group purchasing organizations, large healthcare systems, medical collages, home healthcare chains and long-term care chains we've invested in the right staffing and leadership to move this business forward so it can deliver incremental opportunities to drive sales and profitability. Our Fashion Seal Healthcare Indirect operation sells to healthcare dealers and laundries while we have been in this business almost of our 96-year history our teams still find ways to add value to our existing Fashion Seal Healthcare customers by offering new products and services. In fact last month we released a new catalog of scrub apparel that really takes comfort and fashion to a whole new level for our industry. During the quarter we had no significant shift in our global sourcing, we're still having our uniform products manufactured in any given time in 11 or 12 countries and nearly 30 factories. As I said earlier though our new facility in Haiti did open in January and is producing a single line of apparel for Fashion Seal Healthcare customers. By cutting out the middlemen where it makes sense, we’d be more cost effective. It also gives an opportunity to bundle this product line with others which makes us more competitive on larger accounts. The factory with its 87 employees is hitting its quality and production targets. We plan to ramp up staffing to about 150 employees by the end of the year and up to 300 people by the end of 2017. In addition the acquisition of BAMKO provides us with a significant presence of personnel in China and India that should help us drive lower uniform cost once we realize the synergist benefits of this new arm of the Company. Now we will move onto our remote staffing solution segment. As you know we focused on a niche of serving a targeted but broad customer base typically starting with the requirement of fewer than 25 seats to fulfill multiple back and front office support functions. Our research and our results to-date indicate this is still a very underserved market in order to stay ahead of the anticipated fast paced growth, last year we began expansion efforts to double our capacity. We've spoken about this in previous calls. Our new call center building in El Salvador should be completed in the next few weeks. And then we'll start the final permitting process for the move that puts us on schedule to be operational midsummer. This will more than double our existing capacity in that country and gives us the ability to increase the number of agents in El Salvador to 1,200. We are looking forward to continue growth in our Belize and Florida call centers as well. Our current employment in this space across all centers is currently 670 associates. At our projected growth rates we are more than double this over the next five years. Let's take a look at some market trends affecting our company. While there continues to be volatility in the macroeconomic and geopolitical environment, our uniform customers remain cautiously optimistic. They too are seeing higher employee turnover which is consistent with the current departmental labor reports. The rate of hires is encouraging, up 6.5% between February 2016 and 2015 and turnover in general is rising with increased hiring rates in retail during this period up 18.6% and in the category of accommodation and food services department lay the tracks hiring increased by 14.40%. Of course with this comes increased wages to stay competitive which also drives higher turnover as you know this is all good news for us. More people hired it means we sell more uniforms. Now I will turn the call over Andy to give you more detail on our first quarter performance.