Thomas Ryan
Analyst · Bank of America
Thank you, Debbie and hello everyone and thank you for joining us on the call this morning. Today, I'm going to begin my remarks with a high level overview of the third quarter, followed by a more detailed analysis of our funeral and cemetery operations, then I'll comment on our outlook for the fourth quarter, as well as take a little deeper dive with you regarding the rollout and impact of Beacon, our new customer-facing technology that we've been referring to over the last few quarters. So let's begin with an overview of the quarter. As you saw in our press release yesterday, adjusted earnings per share grew $0.02 or 6% to $0.35 per share compared to the same period last year. From a revenue and operating profit perspective, this was a very strong quarter, growing revenues over 6% and operating profit at 11%. Comparable operations contributed about $0.06 of earnings-per-share growth as strong cemetery revenue growth was partially offset by higher-than-inflationary fixed cost increases in both the funeral and cemetery segments. These increases were associated with higher wage and benefit costs as well as an increase in marketing spend. In addition, our recent acquisitions contributed an additional $0.01 to growth for the quarter. This robust operational improvement of $0.07 was somewhat offset by a $0.05 increase in general and administrative expense for the quarter. $0.04 of this general and administrative increase was generated by higher long-term incentive compensation expense associated with three separate years of a performance unit plan whose value is tied to total shareholder return. We experienced this significant increase as SCI's stock price appreciated over 23% for the quarter, which was more than three times the percentage growth of the S&P 500, moving our relative ranking quite significantly in all three plans. Additionally, higher interest expense effectively negated the positive contribution of a lower share count and a slightly lower adjusted tax rate. If we were to exclude the unusual increase in long-term incentive compensation, our earnings per share would have been $0.39 or an 18% improvement over the prior-year quarter. Eric will provide some additional color on our cash flows and provide some details around our robust capital development activities for the quarter and for the nine months in his comments. Now let's talk about how funeral operations performed during the quarter. Comparable funeral revenues increased more than $8 million or approximately 2% compared to the same period last year. Revenues from our core and non-funeral home businesses were relatively flat in the third quarter as slight increases in the average revenue per case were effectively offset by slight decreases in comparable volume. Our core revenue per case absorbed a 170 basis point increase in the cremation mix, putting downward pressure on the average. Exclusive of the cremation mix change and currency, the average revenue per case for our customer increased a solid 2%. Recognized preneed revenues grew approximately $5 million or 18% during the quarter. Recall, these are the products sold on a preneed contract which are delivered at the time of sale, primarily representing cremation-related merchandise and travel protection membership. Finally, on the revenue front, other funeral revenue increased $3.5 million compared to the prior year quarter. Included in this amount is an increase of $5.3 million in general agency revenue, resulting from higher insurance funded preneed sales production of $18.7 million or 16% over the prior year quarter. As it relates to funeral profit, we experienced a decline in operating profit of approximately $3 million and operating margins decreased 100 basis points, mainly due to an unanticipated increase in funeral fixed cost. Similar to last quarter, beyond expected inflationary fixed cost increases, we continue to see slightly higher labor cost due to the deliberate raises we made earlier in the year to key customer-facing employees, as well as higher healthcare costs. In addition, we continue to make investments in marketing and sales lead development, both of which are helping to drive growth in our preneed funeral sales production. Speaking of preneed funeral sales production, I'm extremely pleased with our sales team's performance for this quarter. We grew production an impressive $27 million over the prior year quarter, or almost 14%. Both our core funeral home channel and our non-funeral home channel delivered double-digit percentage growth. We continue to see a noticeable increase in production in markets where we have Beacon, our new customer-facing technology rolled out. We believe Beacon is responsible for approximately half of the growth that we're experiencing in the third quarter. Our sales teams are utilizing this great tool alongside valuable leads generated from our website redesign, digital marketing campaigns and search engine optimization results, delivering exceptional preneed funeral sales production growth for our Company that we believe will drive enhanced market share in future periods. Turning to our cemetery operations now, total comparable cemetery revenue grew $29 million or about 10% in the third quarter. This was primarily driven by a $20 million increase in recognized preneed property revenue, as well as higher perpetual care trust fund income of about $9 million. About half of the trust fund income growth was a result of our new total return strategy, which shifts the asset allocation of our trust fund by state requiring legislative authorization to a more diversified portfolio mix versus the previous income-based approach. The $20 million of recognized preneed property revenue growth over the prior quarter was both a function of increased cemetery property sales production during the quarter, as well as an increase in revenue recognized of completed construction projects where the sale occurred in an earlier quarters. The capital that we deploy toward the development of new cemetery property continues to have great returns for us, and our sales team has done an excellent job of selling into newly constructed cemetery property projects. We are happy to report that we returned to mid-single-digit growth for preneed cemetery sales production for the quarter. We grew over $10 million or about 5.5%. Remember, this production includes property sales that are generally recognized currently, as well as merchandise and services sales, which are generally deferred into backlog and monies replaced into trust accounts. From a profit perspective, comparable cemetery operating profits grew almost $17 million or 21%, and the margins expanded 280 basis points for the quarter. We were able to achieve a 60% incremental margin on our $29 million revenue increase, which is very good. The incremental effect of the even higher margin trust fund income was partially offset by higher fixed cost from the items we've cited in funeral operations, increased wages, higher medical costs and increased marketing spend. Shifting to our outlook for the remainder of the year, our updated annual guidance range from the press release results in a fourth quarter earnings per share range of $0.51 to $0.59 per share, compared to the $0.50 per share we reported in the fourth quarter of 2017. At the midpoint, this would imply a 10% growth over the prior year quarter. While we're not ready to provide specific guidance on 2019, we believe you could adjust your 2018 base earnings per share slightly higher for the unusual long-term compensation expense incurred in the quarter, and then apply 8% to 12% earnings-per-share growth factor. Keep in mind, the impact of potentially higher interest rates for our variable rate debt tied to LIBOR as you model 2019. As far as color for the fourth quarter, we would expect a slightly challenging funeral revenue result, as we will be comparing against a reasonably strong prior year funeral volume due to the early flu season impact in 2017's fourth quarter. We anticipate a strong cemetery sales production in fourth quarter that should be somewhat muted by a lower recognition rate effect of completed construction revenue as compared to the fourth quarter of 2017. On the costs side, we should continue to see slightly higher than inflationary growth for wages, healthcare costs and marketing spend, impacting both segments. As many of you already know, our three core strategies are growing our revenues, leveraging our sale and deploying capital to its highest and best use. I wanted to take a moment to take a deeper dive into our current initiative, which is having an impact on our business and our financial results, our customer-facing technology for our sales team, Beacon. Beacon was capital put to its best use that both leverages our scale and grows revenues, truly a trifecta. It's a tablet-based prearrangement tool that guides the consumer through the entire preneeding sales process. Beacon is the seamless digitized presentation tool that really brings our product and service offerings to life. The tool enables the customer to make informed decisions with various payment options, while automatically generating the insurance application and purchase contract, and then accepts credit card payments on site. This significantly enhances the productivity of our sales team, allowing them to focus more of their time with our client families versus administrative tasks. So why are we so excited about Beacon? Well, number one, the tool showcases to our customers our entire suite of products and service offerings. Additionally, it's dynamic enough to allow our products and marketing team to add new products and services quicker than what we have been able to do in the past. Second, Beacon provides our sales leadership with greater insights into the productivity of our sales associates. For example, we can see where counselors are spending time with the consumer and better determine where we should focus more of our selling activities and training. And lastly, we believe Beacon is a differentiator for us in our industry. This type of technology is what our customers expect in today's technology-focused fast-paced world. And it will help recruit the best and the brightest sales counselors to SCI, the differential advantage versus our competition. Just to give you a few stats, at the end of the third quarter, Beacon was live in 878 funeral locations across 24 states, achieving nearly 60% of our rollout plan for the United States and Canada. We anticipate approximately 95% of all funeral locations to be live at the end of this year. In markets where Beacon has been introduced, we are experiencing an impressive increase in the number of preneed funeral contracts sold along with a modest improvement in average sale per contract. Additionally, we are in the final stages of developing the preneed cemetery portion of the Beacon application, which we anticipate to roll out to our cemetery sales associates beginning in 2019. As I close, I think it's worth mentioning that once again we were certified as a great place to work for 2019, which says a lot about how our employees feel about the culture at SCI and their job satisfaction. We could not be more proud of this recognition. So to summarize, we are pleased with where we are after the first nine months and continue to believe that we're on track to deliver solid results for the full year 2018. I want to again thank our 23,000 associates for their ongoing commitment to the customers we serve and to the success of SCI. With that, I'll turn the call over to Eric.