Jackwyn L. Nemerov
Analyst · ISI Group
Thank you, Jim, and good morning, everyone. Since this is the first call Chris and I are hosting in our new roles, let me take this opportunity to talk about the recent change in our organizational structure. As most of you are aware, we've created the Office of the Chairman that includes Ralph Lauren, our Founder, Chairman and CEO; Roger Farah, now our Executive Vice Chairman; myself as President and Chief Operating Officer; and Chris Peterson, Executive Vice President, Chief Administrative Officer and Chief Financial Officer. The Office of the Chairman is a leadership structure designed to enhance the company's ability to support the growth of our business in an increasingly complex global environment and to allow us to capitalize on new opportunities that will drive the evolution of the company in the coming years. This new leadership team has a remarkable combination of tremendous and highly relevant experience starting, of course, with Ralph's unmatched vision, creativity and excitement about the future, and extending to this team's product and merchandising experience, operational discipline, global perspective and track record of leadership. Roger and I have worked both so closely with Ralph over the past 13 and 9 years, respectively, and Chris brings us all a fresh perspective, as well as his financial acumen and global operational sophistication. This collaborative structure will enable us to translate Ralph's extraordinary vision for the company into focused growth and long-term success. It is important to clarify that this new structure is intended to sharpen and deliver against, rather than change the company's strategic focus. Chris and I have spent much of the last 2 months meeting with our new team and visiting our offices and points of distribution around the world. We've come back from our travels so impressed by the exceptional talent that runs throughout our entire organization. There is no question that we have the right people with the knowledge, experience and passion to help us take this company to the next level. The diversity of the Ralph Lauren portfolio, the strength of our lifestyle positioning and our increasingly global reach are enviable assets that position us for strong long-term growth. As a leadership team, we are very excited about our future. And now shifting gears to the strategy. I'd like to spend some time today reviewing the 3 core pillars of our growth plans, which are building our international presence, extending our direct-to-consumer reach and investing in merchandise innovation. Let me take each of those in turn. First, the expansion of our international presence. We've articulated a goal of having the Americas, Europe and Asia, each represent 1/3 of our revenue. Today, the Americas represents approximately 2/3, Europe accounts for about 20% and Asia is a low double-digit percentage at this point. Over the last 10 years, we've made excellent progress on growing our global reach. International revenues have gained about 1,300 basis points of share in our consolidated revenue mix. The outlook for global growth is equally compelling as we focus on additional market share gains in existing markets and explore high-potential emerging territories, such as Greater China and Central and Eastern Europe. We're developing each market with the optimal mix of retail, wholesale and licensed distribution in order to maximize our opportunities. We'll support our global growth aspirations with world-class merchandising and marketing strategies that have always been both a defining characteristic of the Ralph Lauren brand, and an integral component of the company's success. Our recently created global merchandising organization is off to a strong start already, addressing local market needs across all channels of distribution, while simultaneously driving greater consistency across our assortments worldwide. We expect this consistency to deliver several benefits over the long term, including better leverage on our global sourcing, manufacturing and marketing efforts. Extending our direct-to-consumer reach is our second core strategic pillar. Today, our direct-to-consumer activities encompass a broad range of global retail formats, both physical and digital. Our physical Ralph Lauren, RRL, Denim & Supply, factory and Club Monaco stores, as well as our concession shops and licensed stores in Europe and Asia, showcase our brand messages and product assortment. And of course, we are excited about the launch of our Polo store on Fifth Avenue in the fall of next year, which will offer a beautiful assortment of men's and women's apparel and accessories and a restaurant. We believe that Polo stores are a compelling new way for us to leverage the powerful global appeal of our most iconic brand. On the digital front, e-commerce is another critical component of further extending our direct-to-consumer reach. This has been our fastest-growing distribution channel over the last several years, and we expect the momentum to continue as the consumer continues to respond to the convenience, selection and pre-shopping research capabilities of the online space. Because of the ongoing importance of these online stores, there has been an area of significant investment for us. During the second quarter, we opened a greatly expanded distribution center for our North American e-commerce operations, launched e-commerce in South Korea and are now transacting online in 10 European countries. We've invested over $1 billion in capital in our global retail development over the last 10 years, which has led to strong retail segment operating profit improvement in that same time frame. Looking to the future, we expect a growing portion of our capital will be allocated to our direct-to-consumer efforts, particularly as we see the worldwide appeal of our brand. We are simultaneously investing in the people and processes that will enable us to accelerate this growth over the next several years. The third core pillar is merchandise innovation. As you heard me say before, our products are the hallmark of our brand and the lifeblood of our business, and our ability to consistently deliver innovative products is one of our most powerful competitive advantages. The combination of Ralph's vision and the investment we've made in our world-class design, merchandising, sourcing and production talent is unmatched. The bandwidth of the Ralph Lauren brand and the desirability of our products have fueled strong multi-year growth. Consistent innovation has enabled us to intensify our leadership position in core merchandise categories and establish both excitement and credibility with new brands and product categories, such as Denim & Supply, our handbag business, footwear, watches and fine jewelry. Ralph has always believed in the combination of the finest quality, the most aspirational appeal and the most enduring value. Our women's Collection, men's Purple Label, luxury accessories and Ralph Lauren watches and fine jewelry lines are the purest expression of his vision. The intricacy of design and quality of materials from hand-beaded Collection gowns or a bespoke Purple Label suit to a crocodile Ricky handbag or our tourbillon movement watch, are now appreciated by our customers who recognize the craftsmanship behind these extraordinary luxury products. The magnificent store environments and global advertising, marketing and PR efforts, bring Ralph's spectacular world to life and establish the halo for our entire product portfolio. Our recent Paris fashion show, in support of the company's contribution to the restoration of L'École des Beaux-Arts is the most recent example of our world-class brand coming to life in a unique and highly impactful way. And for those of you who may have missed it, I encourage you to visit RalphLauren.com to view the dog walk. The first runway show for dogs that was both an interesting way to showcase our fall Luxury Accessories Collection and a successful philanthropic effort for the ASPCA. This global effort has already drawn a tremendous editorial and social media attention around the world, with close to 140 million impressions today in broadcast, print and online, and over 10 million social media impressions globally. While sell-throughs for our entire product portfolio have been strong across most of our major distribution channels and geographic regions in the first half of the year, performance of our Luxury products was particularly noteworthy during the second quarter. The introduction of new products, such as the Steel Link Stirrup watch, the Safari watch and the soft Ricky Bag, each of which draws inspiration from our extraordinary design vocabulary and are quintessentially Ralph Lauren, have been extremely successful. Accessories will continue to be the main focus of our global merchandising, advertising and marketing efforts over the next several months. This fall, we had an impactful pop-up shop presentation for the soft Ricky in key wholesale locations around the world, from Harrods in London and colette in Paris to Saks Fifth Avenue in New York City. Our upcoming holiday campaign builds upon this momentum with a fully integrated product focus message behind our newest accessories icon that will be consistent across all key consumer touch points. If the women in your life does not already have a soft Ricky, we can't think of a better holiday gift. Our results for the first 6 months of fiscal '14 continue to demonstrate the strength and resilience of our diversified operating model. In the face of an uneven global operating environment, we plan the business prudently and experience solid results in our largest markets, even as we continue to make significant investment in the infrastructure necessary to support our long-term growth objectives. As many of you know, we have consistently made outsized, near-term investments with an expectation of achieving greater functional and financial leverage down the road, as high-growth channels, regions and merchandise categories evolve into the future. The consistency of this approach has allowed us to deliver strong shareholder returns over the last 3-, 5- and 10-year periods. And with that, I'll turn the call over to Chris.