Colin Reed
Analyst · Wells Fargo
Thanks, Scott. Hello, everyone, and thank you for joining us on the call today, and I’m very excited to be talking to you about our first quarter results. I first began talking about 2018 over two years ago on our fourth quarter 2015 call, at a time when our T plus 2 bookings position and strong lead volume led us to say that we expected 2018 to be a very solid year for us. Two years later, we confirmed this as we entered 2018 with 3% more net room nights and 5.8% more net rooms’ revenue on the books than we had at the start of 2017. As Mark told you in February, we expected Q1 of this year to kick things off with low single- digit RevPAR and total RevPAR growth, and we delivered better than that with RevPAR for the combined hospitality portfolio up 4.1% and total revenue up 4.3%. Hotel by hotel performance was strongest at Opryland, Palms and Texan as well, with National encountering some headwinds but still materially outperforming the overall Washington, D.C., market. Now let’s start with Opryland, which had a fantastic first quarter, delivering 13.5% RevPAR and 10.4% total RevPAR growth, with tremendous flow-through driving adjusted EBITDA up over 20%. Association saw the biggest room night mix increase at Opryland in Q1, but Corporate ADR and transient ADR were both up significantly. With the majority of its room product now beautifully renovated and a $19 million SoundWaves project rising adjacent, Opryland has a very bright future ahead of it. Not to be outdone, Gaylord Palms delivered 5% RevPAR and 6.8% total RevPAR growth in Q1 with similarly strong flow-through, posting over 16% adjusted EBITDA growth. On top of a strong book of group business, the Palms layered on a healthy increase in transient leisure guests, who, no doubt, enjoyed our expanded pool offering and flow rider over their spring breaks. In fact, this hotel was over 82 points occupied in Q1. Now let’s move to the Texan. Two weeks ago, I was in Grapevine to cut the ribbon on our 300-room expansion there, and right this moment, the first group guests are enjoying these new rooms and meeting space. We’re already hearing great things from those customers who are utilizing the space, and now that the project is open and more meeting planners can see the actual finished product, we are confident that Texan will continue to lead the Dallas meetings market. In this context, the Texas – Texan’s modest 0.08% RevPAR decline and 2.8% total RevPAR increase was solid, coming on top of a Q1 in 2017, which was the hotel’s highest-ever quarter occupancy. Next, I will turn to the National, and it’s important to note upfront that the National is performing quite well compared to the overall DC market, which seems to have entered a lull following last year’s presidential election. To be precise, as we highlighted in the release, according to Smith Travel, RevPAR for the upscale/luxury segment of the DC market declined 14.7% in the first quarter, about 2/3 of this decline looks attributable to the inauguration, but whether the rest is due to the current political environment in Washington or simply a cyclical swing in travel preferences, time will tell. The one thing that we do know, though, is that the National is outperforming its peers in the face of this softness. While occupancy was up 1.6%, the mix of groups and transients that stayed with us at the National were slightly lower rated in Q1, leading to a 1.9% RevPAR and 2.7% total RevPAR declines. Some onetime items also impacted the hotel’s ability to offset these decreases in revenue, including the presence last year of a large inauguration hall. We always say that we expect our hotels outperform their markets when they go through these periods of softness, driven not only by our large group mix, but also by the unique attributes of our assets and the strength of our sales teams. And I believe you’re seeing that right now at the National during this pause in the DC market. Now let’s turn to bookings, which continue to be quite healthy in the first quarter. With the torrid pace of record quarters we have been setting during the last several years in which we quite simply were booking rooms faster than we burned them off, we told you that our evaporating available inventory would allow us to shift to a greater emphasis on rate growth, and we are pleased with our results. Excluding the Gaylord Rockies our first – our four hotels booked 472,000 gross group room nights in contract form for all future periods, which was only very slightly down from last year and ahead of both our expectations and our historic first quarter average. You may recall that our Q1 of 2017 bookings last year were up 24.6% over the previous year. And these additional room nights that we booked this year came with an average 3% ADR increase, which we were very pleased with. At the end of March, we had a grand total of over 6.8 million gross group room nights on the books for all future periods, a 6.3% increase over this time last year. This is quite an achievement. Both our T1 and T2 bookings pace 2019 and 2020 are tracking nicely ahead of last year’s position, indicating to us that the foreseeable future is looking really good. Finally, on top of these figures, the Gaylord Rockies booked another 58,000 net group room nights in Q1, up 3.6% over the last year. With about seven months still to go to open the Gaylord Rockies, we have already just shy of 1 million net room nights on the books for all future periods, and we are now in the prime booking window for the shorter-term Corporate groups. One more topic to mention in terms of bookings, and the one that I’m sure all of you who follow the lodging space are aware of, is the recent change made by Marriott to third party meeting planner commissions, and this is very important. Marriott announced in January that it would lower this commission rate from 10% to 7% for meetings booked after March 31 of this year. Needless to say, we were advocates of this policy change and believe now is the right time to do it. We’re very pleased that Hilton soon followed and that Hyatt has commented that they are studying the issue. The longer-term question is, will the commission change effect meeting planner behavior. But for a company that pays – that paid $17 million last year in group commissions, our industry needs to take action on this particular area. While we have not seen any impact on our bookings thus far, we will, of course, be monitoring meeting planner behavior in the months to come. To sum up, what Q1 results and bookings continue to affirm is that our hotel business remains strong and the future continues to look great for the group and leisure businesses, and we all – and so we continue to invest eagerly in our assets while the competitive supply pipeline sits nearly idle. And from a leisure perspective, our enhancements to our offerings position us really well to capture the more fun-seeking leisure consumer. Now quickly to run through the investment projects once again with you briefly, I have some new information here. I mentioned earlier that we had cut the ribbon on our 300-room Texas expansion two weeks ago and its first groups are currently in house as we speak, but I’m also very pleased to report that not only did we open this project on time, actually ahead of time, but also came in comfortably below our $150 million budget by over $8 million. That’s a very nice boost to an already solid projected internal rate of return. The product we have delivered is truly exceptional. In my opinion, this hotel is the best of the best in the state of Texas. In Nashville, as SoundWaves water experience is also progressing on time and on budget for its opening at the end of this year, you just saw in our Q1 results that Opryland is performing extremely well, driven by this group – by the group and fun-seeking leisure consumer. And SoundWaves’ arrival is coming just in time to further capitalize on this momentum. We believe the – this addition to Opryland will reap rewards not only for our company and all of our stakeholders, but also for our home city of Nashville in the form of jobs and tourism dollars. When we built – what we are building here is truly one of a kind in this region. Now adding Denver, our joint venture investment, the Gaylord Rockies, is likewise on time and on budget, and we expect to open the doors in December of this year. In short, our hospitality business is thriving, our bookings pace is firm, and our investments in the group space are rolling of the line nicely. Things are pretty exciting in this arena. Now let’s turn to our Entertainment business. At the segment level, our Entertainment revenue was up 6.3% and adjusted EBITDA was down $2 million, but of course, the headlines do not reflect the story. There are a number of businesses in this segment and it’s important to unpack these numbers a bit to understand what is really going on. Now starting with our core owned and operated Nashville assets, principally the Grand Old Opry, the Ryman Auditorium, WSM Radio and their programming and licensing businesses, total revenue for this group was up 10.8%, and that was against a very strong 24.7% growth last year in Q1. There is no letup in our core Nashville Entertainment business, and this – and the market growth that we’re seeing is further amplified by what is going on at Opryland. Now in terms of profitability of our core Entertainment business, we continue to make major investments in additional people and resources to service the growth that we’ve been experiencing and anticipate in this segment and to prepare for our investments coming online. We have recently hired a Senior Vice President of Venue Operations as well as a Senior Vice President of Marketing. And over the last couple of months alone, we have hired and trained just over 200 people for Ole Red Nashville to give you some appreciation for what’s going on. Further, we’re building a CRM, and Entertainment business is also building new content, which we intend to distribute in the future. Moving to our Marriott-managed attractions, we must point out that the General Jackson Showboat was out of service for several weeks in the quarter due to the heavy rains and water levels on the Mississippi and Cumberland rivers this season, which prevented it from traveling back from its winter dry dock in New Orleans in time for the start of the spring season. This impacted both revenue and adjusted EBITDA for this some set of assets. But I’m pleased to say that Jackson is here and she is now sailing. In New York City, our Opry City Stage joint venture in Times Square got off to a slower start in Q1 than we had planned. Now operating a new concept in Times Square is a complex undertaking. And while we initially turned to a joint venture format, following the various construction delays, late in the year – which triggered a late in the year opening, as well as a marketing strategy that we were not happy with, we’ve recently concluded, we will be better served to wholly own this asset and assume full control. City Stage products and services have been very well received by guests and our group – and as well as a group and Corporate sales have been doing very well. But of course, in Times Square, our primary objective is to capture your share of tourism traffic. It is here. We need to do a better job getting the message out to our country lines and our consumers coming through New York City. This includes street appeal, marketing promotion, artist lineup and so on. Now given all of this, we’ve reached an agreement after the quarter-end to buy out the remaining 50% of Opry City Stage from our partners so that we can take full control of the marketing and promotional plan. We believe in this location and concept strongly, and we are committed to the long-term strategic value of this unique venue. Meanwhile, the other member of our venue family, Ole Red in Nashville with Blake Shelton, will be actually opening in the – opening to the public this morning, and we expect it to draw patrons from amongst the huge crowds of Nashville visitors that congregate in the music district. I wish you could all see this project right now as it’s pretty spectacular, and we’ve some – we have some very fun things planned for early June to coincide with the CMA Festival when Blake is actually here in town with us. And we’ll have a two-day grand opening series of celebrations that we’ll let you know about. It’s going to be very fun. Also, we’re really excited about Ole Red, and we were very happy to announce in Q1 that we are hard at work bringing a third location to the over 11 million visitors that visit the Smoking Mountain region each year. Opening in the spring of 2019, Ole Red Gatlinburg will be a $9 million, 16,000-square-foot venue, with two stores performance-based and then outdoor terrace located in the literal center of Gatlinburg where routes 321 and 441 converge in the busy tourist district. This location could not be more central to the millions of our core consumers. To wrap up, 2018 is off to a great start, and this includes April that Patrick may touch on in a minute. We passed one mile stone this quarter with the opening of the Texas expansion, and we’re one step closer to two more milestones we’ve seen looking forward – which we’ve been looking forward to for a long time, the opening of Soundwaves and the Gaylord Rockies at the end of this year. On the Entertainment side, we have a little bit of work to do in New York City, but our core Nashville business has continued to thrive, and our major Ole Red location here in Nashville makes its debut today. Based on our results this quarter and what we expect to happen through the rest of this year and our book of business for 2019 and 2020, the future of our company looks very exciting. Now let me turn the call over to Mark to walk you through a little bit more financials. Mark?