Rick Thornberry
Analyst · KBW.
Let me -- Bose, thank you for the question. And Rob may add to this, but let me just give a little bit of a Homegenius kind of update, because I think that covers both of your questions. I think 2022 is really kind of a -- was a challenging year from many perspectives across Homegenius. Kind of a bit of a perfect storm and so like many others in the space across the mortgage and real estate markets, we saw a rapid decline in volumes, as you've seen in some of the other businesses that you follow. And that clearly disrupted our kind of near term plans for growth. We anticipated some of that change in our plans, but we also -- like we all know, the market volume declined at a pace and size that no one contemplated. Certainly, the speed at which it occurred. So the greatest impact across our plans throughout the year and even today has been the rapid decline in title business as the revenue and contribution from this business is off materially year-over-year. Regardless of the reasons, the '22 financial performance of Homegenius was just not acceptable from our perspective, which is why we took aggressive expense management actions and are making other adjustments to better position us for 2023 and beyond. So for Homegenius, we reduced overall direct and allocated expenses, to your question, including cost of services, approximately 15% to 20% through today. And so given the volatility in the business that continues and specifically related to market volumes and the direction that volume will go both in the real estate and mortgage market, we're not able to provide guidance related to this business. But based on all the seasonality factors and the current run rates in the overall market that are somewhat challenged, we expect the first quarter to be -- continue to be challenging, but albeit at a lower expense base, right, as we prepared for it. That being said, our team remains focused on developing the high level components of our platforms and continuing to navigate this business towards a profitable contribution, and that is the focus. And I think by virtue of our actions that we took throughout last year as we saw really the market changed dramatically, I think we're positioned better now, obviously, than we were throughout 2022, positioned towards benefiting from growth, benefiting from a lower expense base. And I think in certain of our businesses, we certainly see them bottoming out. We see new technologies that we're bringing to the market that we're receiving positive feedback, too. And so as we look forward in the year, our focus is to kind of guide this back -- not guide, from a financial guidance point of view, but to navigate the business back to profitability. So that's our focus, and I think that's a little bit of the history of how we've operated throughout the year.