Richard Fain
Analyst · Stifel
Thank you, Jason and good morning everybody, and thank you for joining us today. I'm going to take a slightly different tact than usual. Because there's so much happening at Royal Caribbean, I'm going to use my time this morning to philosophize a bit on our strategic focus and positioning. Jason will then come back and provide more color on the near-term results. But I do have a spoiler results. We are very pleased with these results. Last month, I had the pleasure of participating in the inauguration of our newest ship in the Galapagos Celebrity Flora. She is the first ship ever built specifically for sailing in the Galapagos and she is doing extremely well. A beautiful ship with the latest advances in sustainability, magnificent features for our guests and even research capabilities. I also observed one thing in the Galapagos, it's very relevant to how we manage our business. Ever since Darwin published his book, Origin of Species, the Galapagos have been a symbol of the concept of evolution. What you notice there is that the species that thrive are not the strongest, not the smartest, not the fastest. The species that survive there are those that are most able to adapt. That's true for animal species and we believe it's true for corporate species as well. We believe that to succeed in today's world, you need to adapt to an ever-changing environment. The ability to adapt is often called innovation, but innovation is really adapting to and/or leading change in a rapidly evolving world. I'm proud of the people at Royal Caribbean who continue to innovate and to adapt to that fast-changing world. We continue to do well because we continue to adapt our product to the changing desires of our current and future guests and the changing environment which we operate. Innovation has been and is a central tenet of our ability to drive change and to respond to change. Itineraries are just one example. They remain one of the most important considerations for our guests and it is both our duty and our opportunity to satisfy that demand in the best way possible. The most recent manifestation of that is Perfect Day at CocoCay. To describe Perfect Day as a home run wouldn't do it justice. It really resets the bar in the short cruise market. But it's important to note that Perfect Day wasn't designed to steal customers from other cruise lines it was designed to attract customers who otherwise wouldn't be taking a cruise and it's doing that beautifully. I think this makes an important point about our industry and why the industry has grown and why it continues to grow so nicely. I know that many of you on this call follow other industries and that many of them have a highly inelastic demand curve. If I have a property in Dallas, there's really very little I can do to attract more visitors to Dallas. And so my focus is on getting a bigger share of those who are already there. Since the demand facilities in Dallas is inelastic and in the short term the supply is inelastic, the only short-term strategy is trying to get a bigger piece of that pie. In the cruise industry, the demand curve even in the short-term is highly elastic. We can and we do attract new visitors to travel to our ships from far-flung places. Furthermore, over the years the cruise industry has innovated i.e. adapted to better cater to what people want in their vacations. Simply put the industry has created better mousetraps and the world is beating a path to our door. As a result, the demand for cruising is growing faster than might otherwise have been expected and as such as the cruise lines that are adapting and innovating. Travel advisers are our dominant distribution channel. And while the industry has grown and adapted so too have our travel partners. The role of the advisor of today is as different from the travel agent of yesterday as the cruise industry of today is as different from the cruise of yesterday. It is no accident that this year even with a significant industry supply growth and even with significant company supply, we are enjoying one of the largest levels of price increases. As our industry continues to adapt the industry, the entire industry will continue to grow. Part of that adaptation is the changing desires of the vacationing public. I've long talked about how cruising has become more relevant to a public that now craves experiences over material goods. That message has now become so ubiquitous that the other day I heard a ball-bearing manufacturer talk about the experiential aspects of his product. I can only imagine. But in the cruise industry the phenomenon is very real and the focus on experiences plays beautifully to our sweet spot. For as long as I can remember, people have worried about overcapacity in our industry. More correctly, I think, we should be talking about the balance between supply and demand. It's a balance not a question of one or the other and the distinction isn't mere semantics. Talking about overcapacity implies that there is a fixed amount of demand, but a changing amount of capacity. In fact the situation is almost exactly the reverse with a relatively fixed amount of capacity and a highly variable amount of demand. Fortunately, our industry has been able to adapt to take advantage of this elastic demand curve. That is why it has continued to confound those who expect lower demand growth. One other issue that is often raised, especially recently, is the R word, recession. Our results have unquestionably been buoyed by an amazingly robust and sustained economy and we hear lots of pundits predicting the imminent end of that strong economy. In fact, the only other time in my career when I can recall the predictions being more consistently negative was two years ago, and we all know how that turned out. But a downturn will certainly occur at some point and we are very conscious of that. To my earlier point, when circumstances change, we are prepared to adapt. While no one is recession-proof, looking forward, I think the industry has features that make it recession-resistant. The growing appeal of our product, the relative price attractiveness, the fixed cost component, the portability of our assets, et cetera; all of these things make us better able to do well even in bad times. A good example of that would be China, where Spectrum of the Seas started operating just a few weeks ago. Conventional wisdom suggests that bringing a new ship into a market whose economy is weakening ain't such a good idea. But Spectrum and our other ships there are doing very well, despite the softer economy. The reason, again, is that we are building the market, not taking it as a given. Adaptability and innovation are helping us produce improved results, with more capacity in a poor economy. Again, a good supply/demand balance by improving demand, rather than by trying to live with the supply. So this year is proving to be a very good year on many fronts. However, this month has also seen important milestone in another related area that's important to us and that area is sustainability. As most of you know, in 2016, we launched the partnership with the World Wildlife Fund, to take our sustainability efforts to a new level. At Royal Caribbean, we believe that what gets measured gets better and we established specific goals in three areas of sustainability. We did this in conjunction with WWF, not only to be able to benefit from their expertise, but also because making specific measurable targets provides an accountability that is important to the success of a program like this. The three areas where we established these quantifiable goals were in the areas of carbon footprint, sustainable destinations and sustainable food production. Specifically, we undertook a 35% reduction in carbon footprint from our 2005 base, offering 1,000 tours certified to the GSTC sustainability standard and responsibly sourcing 90% wild caught seafood globally and the 75% of farm seafood in North America and Europe. We set a public goal to reach these objectives by the end of 2020. I'm happy to report that we are on schedule. We achieved our carbon footprint goal earlier this year and just two weeks ago, we certified our 1,000th sustainable tour operation. We're not there yet on our sustainable food sourcing goal, but we're working diligently to do so and hope to reach that target soon. Looking forward, we have progressed rapidly on numerous fronts in this area. Our new ships will use clean LNG as fuel. We have installed Advanced Emission Purification system on most of our fleet, our program to eliminate single-use plastics keeps advancing; more and more of our ships are zero landfill capable, our efforts to reduce food waste is ramping up, our experimentation with zero-emission fuel cells continues, et cetera, et cetera. It's been a terrific year and it looks set to continue to do so. Each quarter, we have been able to announce not only that we're doing well, but that we're doing better than we thought at the end of the prior quarter. We are also looking at 2020 where the early bookings that are exceptionally strong and provide optimism for 2020 as well. We continue to be highly focused on controlling our costs. Obviously, some of our aggressive strategic and innovative moves in areas such as technology and projects like Perfect Day, put pressure on these metrics. But so far, we think the return on these investments has been exceptional and we continue to focus on generating strong returns on our investments going forward. In this update, I have focused more than usual on our strategic focus. As I used to say on the A Team, I love it when a plan comes together. We have a strong alignment throughout the organization on our strategic vision. We see adaptation/innovation as a key driver of success. We see positive momentum favoring a good supply/demand picture for our company and for our industry. We see sustainability as a sine qua non. We see cost discipline as core. And we see a workforce that is passionate about delivering on all of the above. Adaptability/innovation is a complex challenge and as Charles Darwin observed, it's a never-ending one. We are doing our very best and we'll continue to do so. And with that, I'll ask Jason to provide an overview of the results. Jason?