John Kett
Analyst · Trust. Please go ahead
Thanks, Arif. Good morning, and thank you all for joining our first quarter earnings call. Starting out, we would like to express our gratitude to all the essential workers for their tremendous efforts and sacrifices during the pandemic. COVID-19 has had a far-reaching effects from across the globe to our own backyard. For our employees who have been impacted, I want to extend all of our well wishes to you and your families during this time/ This past quarter was challenging for IAA as we continue to navigate through the impact of macro headwinds. The entire team got quickly focused on the task at hand and responded, implanting actions to ensure the safety of our employees, serve our customers, manage cost to align with the reduced volume and enhance our liquidity. I'm proud to say that we are very successful in each of these initiatives. As we discussed at length on our last conference call, late in the first quarter we began to feel the effects of the response to the pandemic as stay-at-home orders throw significant declines in miles driven, resulting in a sharp reduction in assignments. On that call we also noted that we've begun to see a stabilization in assignments as economies began to reopen in late April. We had anticipated that as these dynamics change, we would see an improvement in both miles driven as well as assignments. Since our call in early May, we have seen trends improve at an even faster rate than originally anticipated. At the time of our Q1 call miles driven were down approximately 30% from pre-COVID lows. By the end of May, this had improved to being down approximately 10% and by the end of the quarter, miles driven were essentially back at pre-COVID-19 levels. Assignment volumes consistent with the trend miles driven were up approximately 35% from the trough by the back half of May and continued to increase gradually ending the quarter down less than 15% from pre-COVID-19 levels. Units sold bottomed out in the second half of May, an increase at a gradual pace every week for the rest of the quarter. We have continued to see a significant increase in net revenue per unit, driven by several factors. While our move to 100% digital options and our enhanced merchandising platform including 360 view. Also noted on our Q1 call, that revenue per unit had started to see pre-COVID-19 levels. Revenue per unit continued to increase gradually for the remainder of the quarter, reaching new record levels in the second half of the quarter. So while revenue fell by 19% for the quarter overall versus the prior year, we are pleased with the improvement we saw in assignments, units sold and especially revenue per unit from their respective trough levels. As it relates to profitability, adjusted EBITDA fell approximately 27% for the second quarter, driven by the overall decline in revenue for the period. As we communicated on our Q1 call, we took swift actions on the expense side, realigning expenses to current volume levels, while continuing to prudently invest to advance our strategic priorities. This in combination with the higher revenue per unit we experienced, help mitigate the magnitude of deleverage we would normally see with a 19% revenue decline. As volume trends continue to improve, we have begun to prudently ramp back up certain costs, including labor hours at branch operations across many locations begin to normalize. While our second quarter financial results were materially impacted by macro developing team's resiliency and focus during this time. As it relates to our margin expansion plan, as we already disclosed in early April to digital-only auctions and eliminated physical auctions in the US. The associated cost benefits from shifting to a fully online model are flowing through our financial results as we have reduced costs associated with the physical auction from auctioneer expenses to auction day labor and other costs, revenue benefits from online fees associated with these digital sales. Along with the financial benefits from this transition, we continue to receive very positive feedback from both buyers and sellers and our online auction platform and enhanced services like Feature Tour and IAA 360 View. While we accelerated the timing of our digital transformation our remaining margin expansion initiatives remain on track with the original timing we communicated back in March. We're already seeing some early progress in the towing area from implementing improved route optimization in several locations. During the quarter, we also continue to execute against our other strategic growth priorities and as a result, our second quarter benefited from our enhanced service offering for both buyers and sellers. In May, we announced introduction of IAA Interact the industry-platform for buyers that leverages imagery, information, personalization and key tools such as 360 View, Feature Tour and Virtual Engine Start. This merchandising platform is designed using extensive research to create greater digital trust and efficiencies for buyers, which in turn will drive increased online bidding and buying. The initial response to IAA Interact has been very positive. During the quarter, we also enhanced our service offering globally by introducing 360 View in Canada and IAA buyer and seller portals and vision salvage management system in the UK. While still early days for many of these tools, we are pleased with the progress we're making in both our US and international markets. We've also continued to strengthen our real estate portfolio and have taken advantage of the flexibility we now have as an independent standalone company. As an example after considering both the financial and strategic implications we recently completed two land acquisitions. We've also expended several more branches during the quarter, providing additional capacity to support growth. With our strong cash flow, we will continue to maximize opportunities with regards to real estate, utilizing both frac purchases of land. Our financial performance in the second quarter was better than we anticipated when we last spoke with you in early May. While we are cautiously optimistic that the worst of the COVID-19 impact is behind us, situation continues to be uncertain and evolving and we are at actively monitoring developments in the different markets. Given the lag effect the decline in assignment it has with regards to volume, we are continuing to see an impact in units sold. So far this quarter, we've seen improvements in both assignment volumes and units sold since the end of the second quarter. Revenue per unit remains consistent with what we experienced at the end of the second quarter. Our financial position and balance sheet remained very strong with over $540 million of liquidity, providing us with the financial flexibility to invest for the long term. In closing I want to thank all of our teams for their continued hard work and dedication to IAA and the resiliency, adaptability, teamwork and customer focus that they've demonstrated throughout this period. IAA was recently named the 2020 Best Workplaces in Chicago and a great place to work in the US. These certifications and recognition could not be achieved without our great people. With that, I'll turn the call over to Vance.