Scott Howe
Analyst · Brett Huff with Stephens. Your line is now open
Thank you, Lauren. Good afternoon and thank you for joining us. In Q1 Acxiom achieved another quarter of both top and bottom line growth. Excluding divestitures and the impact of foreign exchange, total company revenue was up 6%. Topline highlights included live ramp which continued to hit on all cylinders and our ongoing progress in international. Beneath the topline we delivered meaningful gross margin improvement which allowed us to fund incremental investment and connectivity, and total company operating income was up 6% year-over-year. Before we dive in, let me spend a minute on our outlook. We are maintaining our EBITDA and EPS estimates for the year. Our connectivity growth outlook also remains unchanged. However we now realize our projections for Marketing Services and Audience Solutions were too aggressive. This is disappointing. In our Marketing Services segment, the timing of bookings will be slower than we originally forecasted. In addition, the impact of previously discussed pricing model changes will slow growth in Audience Solutions in later quarters. Given this, we now expect topline growth for the year to be between 7% and 8%. This represents a strong outlook relative to the past decade of growth at Acxiom but a reduction from our initial plan. During my portion of the call today, I'd like to provide an update on each of our segments and in that discussion touch on some of the overarching themes impacting our outlook. Marketing Services, since we reorganized into divisions at the beginning of FY '16 our Marketing Services segment has made significant progress. Over this period, our marketing data base business which represents over 90% of segment revenue and substantially all the profitability has grown in eight of the last nine quarters. Segment profits and cash flow which we think are the right valuation metrics for this business have also improved considerably. Most notably, operating income has increased by nearly 20 million over this period, a testament to our delivery efficiency and ongoing automation and standardization efforts. We have four main goals in marketing services. Our number one goal every quarter is to maintain and delight our existing clients. This is the key to protecting our cash flow and on this important measure we continue to experience strong success. During the quarter, we closed several key renewals including renewals with two of our long-standing financial services clients. Our second goal is to add new logos to the marketing services client roster. To achieve this goal, we've emphasized both new pipeline development and the conversion of live ramp and Audience Solutions clients in the marketing services clients over time. These efforts are what will fuel longer-term topline growth. While we have significant potential here, we need to win more and win faster which will spur acceleration through the course of FY '18. On our last call, we talked about new logo wins with opportune and embrace home loans and in the last month we won two more new logo deals including a large multiyear contract with the children's place to help enable its personalized customer contact strategy. This multiyear deals spans all three of our divisions and includes marketing database, third-party data, identity resolution and identity link for on-boarding and measurement. Given its marquee client roster and trusted relationships, a third goal for marketing services is to catalyze our other divisions. An impact that isn't directly visible in the Marketing Services results. For example, virtually all our recent Marketing Services new logo wins have also fueled growth in our other divisions. A final goal for Marketing Services is to defend and grow its cash flows. This is the single most important measure of success for this business and we are delivering on it. Despite the topline pressure, Marketing Services segment margin was up over 300 basis points in Q1. Our recent progress in adding new meaningful clients is cause for optimism and this success must continue. As bookings convert to revenue, we put ourselves in a good position to exit this year on a growth trajectory. Moving on to Audience Solutions. Audience Solutions is a business that continues to demonstrate DaaS like characteristics, and increasingly we are tethering it more tightly together with our connectivity or SaaS business. Given their similar operating models, we believe that over time SaaS and DaaS belong together. Both have high initial fixed costs, incredible marginal profitability, and debt maturity or high-growth high margin businesses. Combined, Audience Solutions in connectivity represent more than 50% of our revenue and together are growing at 20%, with 20% plus operating margins. The list of other software companies that fit that bill is pretty short. On past calls, we've talked about shifting business models. Specifically we said that as our digital data business evolves, some revenue-sharing arrangements would convert to licensing models. This transition is taking place much quicker than we anticipated and will create a headwind to growth this year. For the quarter, Audience Solutions was up 3% and generated meaningful margin improvement. We have several initiatives in place across Audience Solutions to offset some of the decline caused by the business model transition. During the quarter we added several new data services partners including Pinterest and PushSpring. In addition we recently announced a new data integration with LinkedIn allowing marketers to build segment, to build segment and reach customer on and audiences through LinkedIn's matched audience tool. In total, our data is available to support targeted advertising at over 140 online and mobile publishers, ad tech platforms and TV operators. As publishers and platforms outside of the big walled gardens become more sophisticated with their use of third-party data for targeting, we believe we are well-positioned. Another topline growth initiative is to expand our global data footprint. During the quarter we extended our coverage to include several new Eastern European and Middle Eastern countries. Our data products are now available in over 60 countries representing close to 2.8 billion consumers worldwide. We also recently launched a full suite of products in Mexico including identity, data and collectivity solutions. As part of this initiative, we expanded our partnership with Four Info to deliver more precise cross channel audience targeting and measurement to the Latin American market. With that spend in Mexico projected to grow to 6.2 billion by 2020, this launch enables our clients and partners to perform more effective people based marketing across Mexico and at the same time positions us to take advantage of the growing market opportunity in that region. In summary, we continue to believe Audience Solutions is a long-term growth business with strong DaaS margins but the pricing model transition will continue in the back half of this year. Switching gears now to connectivity, our top goal for connectivity to continue to grow market share and as the business scales we expect it to generate meaningful levels of bottom line improvement. Connectivity had another exceptional quarter and the business continues to demonstrate its strong network effects. In fact Q1 was a record bookings this quarter and we are progressing across all our key growth initiatives. A few highlights from the period. Segment revenue was approximately $45 million up 44% year-over-year, a reacceleration from Q4. We signed over 40 new logo deals and that work with approximately 450 direct clients worldwide. We recently added another major agency holding company to our client roster. We now work with agencies from all six of the top holding companies and are powering identity resolution across two of them. During the quarter we also signed several key renewals including our largest ever brand contract. We exited Q1 with a revenue run rate of more than 180 million up from 170 million at the end of Q4 and up 50% year-over-year. We continue to grow our partner ecosystem and added over 25 new integrations during the quarter including new partnerships with commerce signals and performance horizon. We also continue to expand our existing strategic partnerships and are particularly excited by the traction we are experiencing with Google Customer Match. People based search is a complete game changer for the industry and marketers are beginning to take notice. Google Customer Match has quickly become one of our most popular destinations and we now have over 80 clients activating data against this use case and generating real results. Clients are experiencing a meaningful increase in ROI by doubling click through rates and improving return on ad spend by as much as 70%. Moreover, marketers who pay our Google Customer Match with the identity link data append feature can further improve their ROI by deterministically matching more of their CRM audience to their search campaigns. In fact, marketers leveraging this feature are able to target up to six times more customers compared to using customer match alone. The finish line case study which Google recently published is a powerful example of this use case. Looking to reengage with past customers, finish line leveraged Google Customer Match to generate an increase in both clicks and reach. Partnering with LiveRamp, FinishLine was able to increase its match rates by 2x, improve its click through rate by 235% and generate a 70% higher return on ad spend. One of our top imperatives this year is to establish an identity currency for the ecosystem. On our last call we discussed the launch of the BidStream Consortium and we're making good progress with App Nexus and MediaMath to get it off the ground. In addition, we recently announced the official launch of IdentityLink for publishers providing publishers with the people based monetization platform and allowing marketers to extend their people based marketing initiatives across all publishers large or small. Over 200 publishers are now using identity link which unifies our identity resolution capabilities with the Arbor and Circulate acquisitions. If we continue to execute, we believe these initiatives will increase our match rates, improve our cross channel capabilities and accelerate our ability to expand internationally. Our momentum leaving Q1 is strong and the proof points are evident. We believe this is a network business where the value grows exponentially with scale. Our progress to date has been very encouraging and we believe that if we continue to execute across these dimensions and scale intelligently, we are well positioned for continued business success in FY '18 and beyond. Finally let me talk briefly about international. Under Warren's leadership, we are making great progress outside of the U.S. Our international business again was a bright spot for the company. In the U.K. and France LiveRamp continues to gain good traction and our pipeline remains strong. We recently signed a new onboarding deals with two large automotive manufacturers and we now have approximately 10 clients leveraging Google Customer Match in Europe. We also are making good progress building our publisher network and today have extended over 150 publisher contracts to include the EU. Just last week, in partnership with the Adobe Experience Cloud we announced the launch of Connected Spaces in Europe. Connected Spaces is a global solution designed to deliver more relevant customer experiences at retail, travel and leisure location such as airports, malls, sports stadiums, concert arenas and resorts. Powered by our capabilities and identity resolution and marketing database services, this solution enables locations to better recognize and engage with the thousands of customers coming through their doors. Heathrow airport which is the single largest retail center in the U.K. is a great early example. By arming its vendors with better data and insights, Heathrow delivered more relevant communications and offers to its customers resulting in an increase and spend of up to 25% for engaged customers. In APAC we closed the new data and connectivity deal with Nine, a top Australian publisher. Clients can now onboard their first party data and leverage our third-party data to reach consumers across the Nine Digital Network. And lastly in China, we sign a new connectivity partnership with Baidu rounding out our existing partnerships with Alibaba and Tencent. Before I conclude, I’d like to quickly touch base on our business separation and portfolio readiness efforts. This is a topic that generated a lot of questions following our last call. I am pleased to report that our business separation is nearing completion and we expect our one time spend to drop considerably at the end of Q3. Let me remind you why we did this work. As we said here today, we like the shape of our portfolio. Each of our businesses is a leader in its respective sector, each also catalyzes the others and we believe each has ample room to grow and improve. That said, since arriving at Acxiom I would consistently pushed for clearer lines of sight into each of our businesses so that we can make more effective investment, operating and portfolio management decisions. Rather than be constrained by the past, we want to be prepared for the future. This is simply the next logical step in that effort so that we maximize our strategic flexibility and are never structurally limited in what we can do to maximize long-term shareholder value. We are now reaching a place where our portfolio has clean standalone financials, clear accountabilities and true optionality which we fundamentally believe is the right way to run our portfolio. In closing while we certainly have work to do in each of our divisions, I remain confident in our business and the steps we are taking to generate even greater financial success. Thank you again for joining us today. We look forward to updating you on our progress in the quarters ahead. With that, I will now turn the call over to Warren.