Mark B. Grier
Analyst · UBS
Thank you, John. Good morning, good afternoon, good evening. Thank you all for joining our call today. I'll take you through our results, and then I'll turn it over to Rob Falzon, who will cover our capital and liquidity picture. Before I discuss our results, though, I would like to provide some context around the comments that Rob will make about capital. First, I want to make the point that total debt in the company has been coming down, as we have intended. However, lower interest rates have resulted in an increase in the amount of debt that we characterize as capital. This is a familiar concept to those of you who have followed us closely over time. Second, our stated capital capacity of $2 billion reflects the impact on capital of repaying about $2 billion in capital debt, which we haven't done. In the past, we would not have earmarked a portion of capital to repay debt. And compared to the way in which we would have portrayed capital capacity in the past, our current number would be about $4 billion. We believe that this is a responsible way to describe capital capacity, understanding that any capital statements necessarily are influenced by underlying assumptions. Third, the gain on our yen capital hedges of $2.4 billion is not reflected in our capital numbers and represents a substantial offset to other market-driven effects. We also generate a lot of capital in our businesses, 60% of operating earnings over time. And we are very comfortable with our financial strength, capital position and our capital plans. Turning now to operating results. I'll start with an overview of our financial results for the quarter, shown on Slide 2. On a reported basis, common stock earnings per share amounted to $2.12 for the fourth quarter based on after-tax adjusted operating income of the Financial Services businesses. This compares to EPS of $2.20 a year ago. After adjusting for market-driven and discrete items in both the current quarter and the year-ago quarter, EPS was up 5%, amounting to $2.33 compared to $2.22. Looking across our businesses, here are some key drivers of this comparison. We benefited from higher fees reflecting growth in account values in our Annuities business, greater assets under management in our asset management business and the contribution of recent longevity reinsurance transactions in Retirement. And our international insurance businesses benefited from continued business growth and more favorable policy benefits experience, including mortality and currency-driven surrenders of fixed annuities. These benefits were partly offset by a lower contribution in Asset Management from incentive, transaction and strategic investing activities, in comparison to strong year-ago quarter results, driven largely by changing valuations and the timing of performance-based fees, higher expenses, including technology costs in several of our businesses, and less favorable foreign currency exchange rates in international insurance. On a GAAP basis, we reported a net loss of $1.2 billion for the current quarter. This reflects the impact of a $2.4 billion pretax loss or about $1.6 billion on an after-tax basis from foreign currency exchange rate remeasurement driven by the weakening of the Japanese yen. This remeasurement impact was largely offset by corresponding adjustments to asset values that are included in accumulated other comprehensive income, or AOCI, which is outside of net income or loss. As we mentioned in our earnings guidance call in December, we've implemented a new reporting structure in Japan that will largely mitigate the impact of these currency exchange rate changes on net income or loss, beginning with the first quarter 2015 reporting. Also commencing this year, we are moving up our annual actuarial assumption review to the second quarter. Slide 3 shows our full year results. Earnings per share for the year, based on after-tax adjusted operating income, amounted to $9.84 after adjusting for market-driven and discrete items. This represents an increase of 10% from 2013, driven by solid underlying performance across our businesses, with tailwinds from equity markets, non-coupon investment returns and underwriting experience. These earnings produced an ROE of 15.8% for the year, after adjusting for foreign currency remeasurement, which benefited our reported ROE by reducing the denominator. Book value per share, excluding AOCI, and after adjusting the numbers to remove the impact of foreign currency remeasurement, amounted to $64.75 at year end, up $4.76 from a year ago after the payment of 4 quarterly dividends totaling $2.17 per share. Turning to Slide 4. Slide 4 shows a rundown of market-driven and discrete items included in our results for the quarter. In the Annuities business, the decline in market interest rates and less favorable performance of separate account funds relative to our expectations caused us to strengthen reserves for guaranteed minimum death and income benefits and adjust DAC, resulting in a net charge of $0.10 per share. Reserve refinements in Retirement, Individual Life and International Insurance resulted in a net charge of $0.10 per share. The most significant items in the current quarter were reserve increases in International Insurance, mainly driven by a calculation update relating to higher premium-rated underwriting classes, and a reserve release in Retirement based on updated census data on annuitants in a legacy group annuity contract. In addition, in Individual Life, we absorbed integration costs of about $0.01 per share related to the Hartford Life acquisition. In total, the items I just mentioned had a net unfavorable impact of $0.21 per share on fourth quarter results. During the year-ago quarter, market-driven and discrete items produced a net charge of $0.02 per share. Moving to Slide 5. On a GAAP basis, our net loss of $1.2 billion in the current quarter includes amounts characterized as net realized investment losses of $2.7 billion on a pretax basis, comprised of the items you see on this slide. Foreign currency remeasurement resulted in a pretax loss of $2.4 billion for the current quarter, as I mentioned earlier. Product-related embedded derivatives and hedging activity had a negative impact of $799 million, largely driven by the decline in interest rates during the quarter. This was partly offset by $479 million of positive mark-to-market on derivatives mainly related to the management of asset and liability durations, also largely driven by interest rates. Impairments and credit losses on investments were $16 million for the quarter, and general portfolio activities resulted in net pretax gains of $66 million. Moving to our business results, starting on Slide 6. I'll discuss the comparative results excluding the market-driven and discrete items that I have mentioned. Slide 6 shows our U.S. Retirement Solutions and Investment Management businesses. Slide 7 highlights Individual Annuities. Annuities results were $390 million for the quarter, up $6 million from a year ago. Slide 8 gives a view of growth in account values, fees and earnings. Most of our operating earnings in the Annuities business come from base contract charges linked to daily account values. Policy charges and fee income increased 5% from a year ago, essentially keeping pace with the increase in average account values. However, lower spreads on general account balances and slightly higher expenses in the current quarter partly offset the benefit of growth in fees. As a result, return on assets, or ROA, slipped a few basis points from the year-ago quarter. Slide 9 covers our Annuities sales. Our gross Annuities sales for the quarter were $2.4 billion, essentially unchanged from a year ago. Our Annuities sales have been fairly consistent over the past year, both on a gross and net basis. We've taken steps to diversify the risk exposures associated with our product guarantees to maintain appropriate pricing and return expectations under changing market conditions and to more broadly meet the needs of the retirement market. Taking a look at our annual gross sales, you can see how product diversification has affected our mix. A year ago, 84% of our overall sales represented our highest daily, or HDI, guaranteed lifetime income withdrawal product. The remainder of our sales consisted mainly of variable annuities where the customer did not elect the living benefit rider. We updated our HDI product in February 2014. A key feature of the updated product allows us to change key pricing elements as often as monthly for new business. Our most recent pricing reset was a few weeks ago, with a lower payout rate for certain key age bands. The 70% contribution to 2014 sales from HDI reflects our product diversification. Our Prudential Defined Income, or PDI, product contributed about 20% of our 2014 sales compared to less than 10% of sales a year earlier. PDI directs a client's entire investment to a separate account fixed income portfolio that we manage. The product provides a guaranteed lifetime income based on the client's age at the time of purchase and the premium paid with a roll-up provision. Similarly to our current HDI product, the design of PDI allows us to adjust key pricing features as often as monthly for new business. The remainder of our 2014 sales represents annuities without living benefit guarantee. This includes about $130 million of sales of our recently introduced Prudential Premier Investment Variable Annuity, which does not offer living benefit guarantees and unbundles guaranteed minimum death benefits as an optional add-on. We've begun to gain shelf space for this product, and we believe it offers an appealing value proposition to those clients mainly focused on tax-deferred asset growth potential. Slide 10 highlights the Retirement business. Earnings for the Retirement business amounted to $294 million for the current quarter, essentially unchanged from a year ago. Current quarter results benefited from higher fees, reflecting the longevity reinsurance transactions that we closed in the second half of the year. The benefit was largely offset by a lower contribution from net investment results. Current quarter results benefited from about $30 million of income, above our average expectations on non-coupon investments, and about $40 million of mortgage loan prepayment income, which is well above our average expectations. These 2 contributors totaled about $70 million, roughly $20 million more than our non-coupon income above average expectations a year ago. However, the net positive variance was more than offset by lower fixed income returns. Turning to Slide 11. Total retirement gross deposits and sales were $14.2 billion for the current quarter compared to $9.9 billion a year ago. Stand-alone institutional gross sales were about $8.5 billion in the current quarter compared to roughly $4 billion a year ago. Current quarter sales included 2 significant funded pension risk transfer transactions totaling $4.6 billion and 2 longevity reinsurance transactions totaling $2.7 billion. Excluding these pension risk transfer cases, institutional stand-alone sales were about $1 billion for the current quarter, compared to roughly $4 billion a year ago, mainly reflecting lower sales of stable value wrap products. Institutional stand-alone net flows for the quarter were $3.7 billion. Outflows of about $2.7 billion of stable value wrap business and roughly $1 billion of ongoing attrition of our jumbo pension risk transfer and longevity reinsurance cases together with runoff of other legacy business partly offset our new sales during the quarter. Full Service gross deposits and sales, shown in the dark blue bars, were $5.6 billion for the quarter, essentially unchanged from a year ago. Net outflows of about $700 million for the quarter reflected a lapse of a lower fee administrative services-only case of $950 million. Total Retirement account values amounted to $364 billion at year end, up $41 billion from a year earlier. Slide 12 highlights the Asset Management business. The Asset Management business reported adjusted operating income of $192 million for the current quarter compared to $209 million a year ago. While most of the segment's results came from asset management fees, the decrease from a year ago was driven by a $32 million lower contribution from incentive, transaction, strategic investing and commercial mortgage activities. This contribution, which amounted to $25 million for the current quarter, is inherently variable since it reflects changing valuations and the timing of transactions. Excluding results from other related revenues, Asset Management earnings were up by $15 million from a year ago, largely as a result of higher asset management fees, driven by growth in assets under management. The segment's assets under management amounted to $934 billion at year end, including $450 billion managed for unaffiliated institutional and retail clients. Third-party assets under management increased $35 billion from a year ago, driven by market appreciation along with about $5 billion of net flows over the past year. Net institutional outflows of $2.5 billion in the current quarter were driven by equities and included some client rebalancing of portfolios to reduce the weighting of some domestic equity product classes. These outflows were essentially offset by net retail inflows of $2.6 billion. Slide 13 shows the results of our U.S. Individual Life and Group Insurance businesses. Slide 14 highlights Individual Life. Individual Life earnings were $135 million for the current quarter compared to $165 million a year ago. The decrease reflected higher net charges in the current quarter for amortization of deferred policy acquisition costs and related items, driven by the ongoing impact of our annual actuarial review in the third quarter and by financial market performance in relation to our assumptions, including the interest rate decline in the current quarter. In addition, current quarter expenses were above the level of a year ago, reflecting nonlinear items such as distribution costs and consulting. Claims experience was favorable both in the current quarter and the year-ago quarter. Putting it all together, we estimate that in comparison to our average expectations, claims experience, expenses and amortization had a net favorable impact of about $5 million on current quarter results. Slide 15 shows Individual Life sales based on annualized new business premiums, which amounted to $130 million for the current quarter. This compares to sales of $166 million a year ago. The $36 million decrease was driven by lower sales of guaranteed universal life insurance products, shown in the dark blue bars. This decline reflects actions we've taken to limit concentration in these products and maintain appropriate returns, including a series of price increases, which contributed to the significant drop in sales that you see in the early part of the year. In August, we implemented pricing changes on several of our guaranteed universal life and term insurance products, enhancing our competitive position where we see opportunities to offer attractive value propositions with appropriate expected returns. These pricing changes contributed to a sequential quarter increase in sales of these products, which contributed a total of $92 million to current quarter sales compared to $74 million in the third quarter of this year. Slide 16 highlights the Group Insurance business. Group Insurance earnings amounted to $44 million in the current quarter compared to $58 million a year ago. While we would consider our underwriting experience to be favorable in the current period, we had particularly favorable group life experience last year and high recurring period expenses that drove the negative year-over-year variance. Slide 17 presents our earnings trend for Group Insurance and benefit ratios for Group Life and Group Disability. In Group Disability, favorable current quarter experience, driven by claims resolution and fewer new claims, produced a 79.1% benefits ratio, the lowest of the past 5 years. While we've taken steps to improve results, we continue to expect that claims experience will vary from one quarter to another. The Group Life benefits ratio, while less favorable than a year ago, was at the low end of our expected range. Moving to International Insurance on Slide 18. This slide shows the results of our International Insurance businesses. Slide 19 highlights our Life Planner operations. Our Life Planner business reported earnings of $382 million for the quarter, essentially unchanged from a year ago. Mortality was more favorable than a year ago, and we estimate that the contribution to current quarter results was about $25 million greater than our average expectations. Results also benefited from continued business growth with insurance revenues, including premiums, policy charges and fees, up 8% from a year ago on a constant-dollar basis. The benefits to results from more favorable mortality and continued business growth were essentially offset by higher expenses driven by a range of items, including nondeferrable distribution costs reflecting higher sales, technology costs and sundry items such as annual true-ups of employee benefit plan liabilities. In addition, foreign currency exchange rates, which reflect our hedging of yen income at JPY 82 in 2014 versus JPY 80 a year earlier, had a negative impact of $3 million on earnings in comparison to a year ago. Slide 20 highlights Gibraltar Life and other operations. Gibraltar Life reported earnings of $385 million for the current quarter compared to $378 million a year ago. The current quarter benefited from a greater contribution from net investment results than a year ago, which was largely driven by portfolio growth. Results from non-coupon investments were roughly in line with the year-ago quarter. Policy benefits experience, including mortality and gains on surrenders, was also more favorable than a year ago. We estimate that the contribution of this experience to current quarter results was about $20 million greater than our average expectation. The greater contributions to earnings from net investment results and policy benefits experience were partly offset by higher expenses in the current quarter. Like the Life Planner operations, the higher expense level was also driven by a variety of items, including technology costs. In addition, foreign currency exchange rates had a negative impact of $9 million in the comparison of results to a year ago. Turning to Slide 21. Overall, International Insurance sales on a constant-dollar basis were $724 million for the current quarter, up $20 million from a year ago. Slide 21 is a product view of our sales. As you can see in the dark blue bars, Death Protection products remain our major emphasis and contributed about 60% of current quarter sales, with an increase of $47 million from the year-ago quarter driven by products such as term insurance. This was partly offset by lower sales of Retirement products, which comprised less than 20% of current quarter sales. Slide 22 breaks out Life Planner sales. Life Planner sales were $311 million in the current quarter, up $13 million or 4% from a year ago. Sales by our Life Planners in Japan were $189 million in the current quarter compared to $196 million a year ago. As shown in the gold bars, sales of Retirement products decreased by $36 million to $56 million for the current quarter, reflecting a change in commission rates. This decrease was largely offset by an increase of Death Protection product sales, shown in the dark blue bars, including term insurance, which also reflected a change in commission rates. Sales outside of Japan, in the brown bars, were up by $20 million from a year ago, mainly driven by increases in Korea and Brazil. Slide 23 shows Gibraltar Life sales. Sales from Gibraltar Life were $413 million in the current quarter compared to $406 million a year ago. Sales by Life Consultants, in the dark blue bars, amounted to $179 million for the current quarter, essentially unchanged from a year ago. Our Life Consultant count stood at about 8,700 at year end, down about 600 or 7% from a year earlier, reflecting our active management of the sales force that came to us with the acquisitions of Star and Edison, including minimum production requirements. The decline in count was offset in the quarterly sales comparison by greater productivity, measured by policies sold per agent per month, which has returned to the level that we achieved prior to the acquisitions. The Life Consultant count has begun to stabilize, as you can see in the sequential quarter trend. Sales through the bank channel, shown in the gold bars, amounted to $166 million for the current quarter, down $7 million from a year ago. This decrease reflects $22 million of residual sales in the year-ago quarter of a yen-based, single-premium whole life product that we discontinued. Sales of other products in the bank channel were up $15 million or 10%, with the growth mainly driven by sales of fixed annuities. About 2/3 of our current quarter sales in the bank channel are the Death Protection products we emphasize, mainly recurring premium whole life. Sales through independent agents, shown in the light blue bars, amounted to $68 million in the current quarter, up $11 million from a year ago. While Death Protection and Retirement products comprise the majority of sales through this channel, the year-over-year increase was driven mainly by greater sales of fixed annuities. Slide 24 shows the results of Corporate and Other operations. Corporate and Other operations reported a loss of $326 million for the current quarter compared to a $397 million loss a year ago. The reduction in the loss reflects lower expenses in the current quarter, driven by a variety of nonlinear items such as employee compensation and benefit costs and charitable contributions. Now I'll turn it over to Rob.