Nick Petcoff
Analyst · Raymond James. Please go ahead
Thank you, Jim. Echoing Jim's comments on growth, we are pleased to see the consistent underwriting effort made over the last several years coming to successful fruition in the form of favorable top line growth. Commercial Lines represented 88% of our total production for the period, where we saw substantial growth from our small business group. Our Personal Lines which consists largely of low-value dwelling business, represented 12% of written premiums for the quarter. Commercial Lines gross written premiums were up over 9% to almost $30 million in the quarter and up over 15% for the nine month period as well, continuing a very positive growth trend overall. During the third quarter, our new business submissions continued to grow and we are still benefiting from high existing renewal retention levels at approximately 90%. As we expand our premium base, we are further developing market share in many of our key geographies, including our home state of Michigan. In addition to continued positive performance, Michigan business presents many other opportunities for us and remains a significant driver of our expected future growth. Looking at our book more closely, hospitality premiums were down in the quarter, largely due to ongoing COVID impacts combined with selective planned non-renewals. On the other hand, we achieved 28% growth in our small business group. This equates to an increase of roughly $5 million in additional premium for the quarter alone which helped drive our top line Commercial Lines premium growth. As hospitality normalizes over time, we do expect positive premium contributions there as well. We also reported a 52% increase in Personal Lines premium to roughly $4 million as well as a profitable 88% combined ratio for the period. Our Personal Lines consists largely of low-value dwelling products, where our underwriting teams have established strong relationships in select specialty markets. Geographically, this is well dispersed across the Midwest with solid growth, particularly in Texas and Indiana. We remain dedicated to actively monitoring our wind exposure and we'll continue to purchase wind cover conservatively to reduce possible exposures to future wind events. As Jim discussed earlier, we have largely shifted our business mix in a very positive direction. This shift in business mix includes changes by geography, line and class where necessary. We are pleased to see today's growth coming from the lines that we know and serve well and that have the greatest opportunity for profit. While we did report improvements in our loss and expense ratios quarter-over-quarter, we also reported additional development from prior years that impacted our current period profitability. Much of that reported development stems from a few select lines that we continue to either run off or deemphasize. Over the past several quarters, we have noted the change in business mix as we have proactively reduced our exposure to these key certain lines. In particular, we have noted previously that select classes of our Florida restaurant, bar, tavern business as well as certain quick service restaurant exposures were not performing to our expectations due to several factors. Largest among these items was the ongoing impact of a challenging Florida judicial environment. What efforts have we taken to mitigate future reserve development? For example, since the premium high watermark for our QSR book was achieved in 2018, we have been steadily reducing and refining our overall QSR exposure. Our total QSR premium production is expected to be down roughly 75% by year-end 2021 versus 2018, focusing on the best of the best in terms of the remaining premium written. We've also continued to refine our underwriting methods and increased our average reserves where applicable. The following update on select claims data demonstrates the positive results of our ongoing efforts. For the nine months ended September 30, 2021, our QSR liability reported claim count is down to 83% for the same period 2019 and down more than 64% from the same period in 2020. In fact, across all of our liability lines, reported claim counts were down more than 66% for the nine months ended September 30, 2021, compared to the same period in 2019 and down 37% from the same period in 2020. The reduced claim counts, we believe, reflect the many improvements we have made to our book overall. This is just one example of how we are focused on reducing exposure to underperforming classes or geographies, allowing us to shift our business mix to the best lines possible. Overall, I'm personally very pleased and proud to see our top line growing like we expect and helping us achieve greater efficiency and scale across our organization. Our planned effective underwriting strategy to favorably shift our business mix is evidenced by today's top line premium growth and expected future results. I'll now hand the call over to Harold Meloche to provide a discussion of the financials.