Todd Nelson
Analyst · Barrington Research. Please go ahead
Thank you, Chris. Good afternoon, everyone, and thank you for joining us on today's call. We started 2019 on a strong note, with first quarter financial and operating metrics showing year-over-year growth and coming in ahead of our previously provided outlook. Momentum within our operating processes remains encouraging, and we are executing well against our objective of sustainable and responsible growth. Some key highlights for the quarter include First, revenue for the quarter was up 6.6%, with both universities contributing to this growth, resulting in operating income growth of 46% and an operating margin of 19%. Second, looking beyond the impact of the academic calendar redesign, we believe university new enrollment growth was the strongest it has been in over 5 years. Third, based on encouraging trends through the first quarter of 2019, including the consistent levels of student interest for our programs and the industry in general, we have incrementally invested in further optimizing our onboarding and enrollment processes. Lastly, we're excited about the potential acquisition of Trident University International, and are now focusing on our efforts on planning and integration, while working through necessary regulatory approvals. I'll further expand on some of the highlights for the quarter shortly. Ashish will then cover more details around the financials and provide an update of our 2019 outlook before I add some closing thoughts to end the call. First quarter 2019 was a strong quarter, driven by the positive momentum that carried over from 2018. We reported net income of $24.8 million or $0.35 per diluted share. While adjusted earnings per diluted share, which excludes certain significant and noncash items, was $0.36 per diluted share as compared to $0.28 in the prior year quarter. Adjusted operating income was $33 million as compared to $25.9 million in the prior year quarter, with the improvement primarily driven by revenue growth at our universities and the completion of our teach-out strategy, offset by ongoing initiatives and investments and increased bad debt expense. Student retention, engagement and academic outcomes remain the primary focus across all our operating and support teams. And I believe that we're well positioned both from a competitive and operating standpoint to serve and educate current and prospective nontraditional students, including adult learners. Enrollment growth at both universities was driven by consistent levels of prospective student interest and continued optimization of our onboarding and enrollment processes. We ended the quarter with total university enrollments up 8.2%, driven by new enrollment growth of 49%. Helping drive this growth were the following: first, strong student interest toward the end of 2018 into 2019 that was supported by a robust nurture strategy, in which we employ staff and technology to help prospective students as they consider an education at our universities. Student-serving teams have further improved the enrollment process by using data and analytics to provide customized and relevant information to prospective students. Two, ongoing contributions from Illinois and Arizona centers. While investments in these centers have started maturing, especially at CTU, both universities have experienced improved efficiency and execution, primarily driven by increased tenure and more focused training within the organization. And three, specifically at AIU, the academic calendar redesign positively impacted new enrollments for the quarter due to 60% more enrollment days. Moving on to our segments. At CTU, total enrollment grew 4.1% during the quarter, primarily driven by new enrollment growth of 14.3%. CTU ended the quarter with approximately 23,100 students, the highest it has been in 7 years. Corporate partnerships continue to be a meaningful contributor to the enrollment growth of CTU. While new corporate partnerships will take time to nurture, we have a dedicated team that fosters relationships with organizations by codeveloping strategic programs that align with our partners' education goals. Supporting these drivers are ongoing operational enhancements that we believe will improve student experiences, promote learning and ultimately lead to improved student retention and academic outcomes. We've experienced improved execution across our admissions and advising teams, which have been augmented by leveraging and implementing advanced technology tools. With student experience in mind, academics and advising teams have focused on further optimizing core sequencing to promote greater student engagement and learning. We have also just implemented some reporting and technology enhancements to enable admissions and advising staff to customize their outreach and engaging strategies based on a student's prior college experience, providing a more meaningful and relevant engagement with the students. Finally, we are seeing some encouraging data points with our student support analytics tool that leverages predictive modeling and past student experiences to enable a more proactive approach to student engagement by reaching the right student at the right time with the most relevant support. Driven by the success of the various initiatives and investments, I just discussed and supported by consistent levels of new student interest for our programs, we expect new student enrollments at CTU to grow in 2019. Turning to AIU. As a reminder, quarterly enrollment results at AIU are impacted by its academic calendar. New student enrollments grew 124.7% for the quarter, while total enrollments increased by 16.5% for the quarter. In addition to the positive impact from the academic calendar redesign, the admissions and advising centers at Arizona and Illinois continue to improve execution around the student onboarding and enrollment processes. In fact, staffing at our AIU centers is up approximately 10% versus the prior year quarter. And we are experiencing consistent levels of new student interest, which has been supported by improved tenure and execution from our graduation teams. These teams, along with our academic teams, continue to optimize core sequencing based on active student feedback, while redesigning the course content to create a learner-centric model where there is significant focus on step-by-step learning versus assignment completion. In general, we are seeing improved execution within our graduation team model based on session-by-session outcomes, with shared accountability between admissions, advising and financial aid. Finally, our financial aid teams are focused on getting students financially prepared before they start school with the goal of making their acclamation to school easier. Despite the calendar-driven variability within quarterly enrollments, underlying momentum in key operating metrics continues to progress, with overall performance trending positively as compared to the prior year. Importantly, AIU experienced strong new enrollment growth in addition to the impact of the increased enrollment days in the quarter, which also partially drove the 14.4% increase in revenue for the quarter. Overall, AIU is executing well against its objectives of sustainable and responsible growth. And we expect new student enrollments to experience growth for the full year 2019. Finally, a few observations around our technology investments. Having primarily online academic institutions serving nontraditional students, including adult learners, technology is a key differentiator and an enabler to promote learning for our students. Our faculty and student mobile apps are fully operational and are being increasingly used by the university teams as a communication tool for our students. App usage is high at both universities, with over 89% adoption rate, plus notifications are used to encourage and highlight student achievements, while the 2-way messaging app is increasingly used for communication with students on a variety of academic-related topics. An updated version of the app will be launched for both universities in the second quarter. Also, advising teams at CTU continue to refine and leverage the use of predictive analytics tools that support student retention and enables a more timely and proactive student outreach with the right message. This tool is now being rolled out to our academic and faculty teams. And finally, AIU has leveraged Google's artificial intelligence technology and analytics to anticipate and address student questions throughout their life cycle from inquiry and onboarding to ongoing coaching and advising. Once fully launched, we'll be able to provide students with 24/7 support, while providing a better user experience that is more personalized in nature. To conclude, the positive momentum for 2018 has carried into 2019, and both universities are executing well against our objectives of sustainable and responsible growth. These trends have provided reaffirmation around our overall strategy of prioritizing student-serving processes and initiatives, while giving us the necessary financial and operating confidence to continue to invest in our universities. With that, I'd like to hand the call over to Ashish for a more detailed review of our first quarter 2019 results, balance sheet as well as the outlook for 2019. Ashish?