Scott W. Steffey
Analyst · BMO Capital Markets
Thanks, Matt. Good morning, and thank you for joining us. I'm pleased to be participating in my first quarterly earnings call as President and Chief Executive Officer of Career Education. Today, I would like to share with you some thoughts on 4 topics that are core to our business. First, from a macro perspective, where I see both our sector and Career Education. Second, I would like to offer some early observations on what I believe are the company's key ingredients and tools for success. Third, I will discuss some highlights and trends from Q1. Fourth, and finally, I will provide an update on our rightsizing and reengineering efforts. Following my comments, Colleen O'Sullivan, Senior Vice President, Chief Financial Officer, will provide additional detail and color on first quarter results. We will then be happy to take your questions. First, let me say that it's both a privilege and a great opportunity to lead this company at such a pivotal time for Career Education and the entire private sector education industry. I've been fortunate over the past 2 decades to be directly engaged in the national dialogue on education, while serving diverse leadership roles across the sector. I had the opportunity to serve as Vice Chancellor for the State University of New York at a time when SUNY was the largest unified postsecondary system in the United States. Later, I served as Executive Vice President and Chief Operating Officer at Strayer Education during a period of extraordinary academic and institutional growth. Throughout the course of my career, I have also counseled and partnered with both nonprofit and private sector educators, as well as with individuals and institutions seeking to invest in higher education. I have a sense of urgency in addressing the challenges and opportunities that lie ahead, and I am singularly focused on repositioning the company in order to deliver high quality educational experiences for our students, along with positive returns for our investors. As a result of my diverse experience and exposure, I have a strong passion and drive for education, a long history and commitment with delivering it with academic excellence and innovation. As I said before, I also bring to my new role at Career Education a clear sense of urgency in taking on the challenges and opportunities that lie ahead. From a macro perspective, overall, the education industry continues to work its way through a period of significant change. High unemployment rates, low economic growth, minimal job creation and the targeted reregulation of certain aspects of the industry in the U.S. have caused a severe contraction of the proprietary sector. Further, a more price-sensitive student continues to test the value proposition of a postsecondary education. Having said that, let me share, from a macro perspective, some reasons why I'm optimistic about the efficacy of private sector education as well as the future prospects of this company. One, the employee skills gap is real, and it's pervasive in the U.S. and abroad. Two, the earnings divide between those with degrees or credentials, and those without continues to widen. Three, there's low educational attainment in the populations and geographies we serve. Four, there's reduced government spending to traditional schools in the geographies we serve. In short, the macro drivers that were driving the industry 10 years ago are still apparent. They have retarded a bit going through a great recession, but they are still very much in place. What this tells me is that the need for high-quality, career-focused adult education is clear, and a degree remains an essential ingredient to a more prosperous future for the populations we serve. Students increasingly hail from nontraditional backgrounds. And given the educational flexibility required by these groups of individuals, traditional postsecondary academic institutions are often ill-equipped to address their needs. Not only do community colleges, public universities and even private institutions often lack the necessary dexterity, but many are now feeling the strain of shrinking resources. Meanwhile, the value of an education, whether in the form of a bachelors, associates, vocational degree, specialized certificate, license or employer-sponsored training continues to increase. Private sector education continues to be uniquely positioned to play the critical role in meeting this national and international need. Career Education will be a valued and vital contributor in preparing these learners for tomorrow's dynamic workforce. Now let me share some reasons for my optimism about the company. I believe we have the right tools and ingredients for success. Let me identify some of those for you. One, we are testing several paradigm shifting solutions to the current postsecondary framework that will enhance company outcomes and propel success across operating divisions, not the least of which is the continued cultural adoption of our students-first policy, which insures our primary focus is on the success of our learners from which all other objectives flow. Second, further differentiating our university brands to serve distinct student segments. Third, driving leadership and innovation with our personalized learning, powered by adaptive learning technology and teaching methodology that we have introduced in our expanding across our domestic institutions. Fourth, improving the quality of our efforts and success in attracting, enrolling and retaining students. Fifth, advancing the process of retooling and expanding our programs, rationalizing our geographies, increasing operating efficiency and consolidating brands among our Career Schools. Sixth, expanding and growing our successful international business. Many of these institutions are leader in their respective fields, and all are associated with an elite tier, which confers prestige on the entire group. Seventh, rightsizing and reengineering the domestic organization. And eighth, our disciplined process for teaching out our Transitional Schools with a student-centered approach. In looking at how these tools and ingredients can come together to form progress, I would like to point to a few highlights in Q1. First, our financial results for the quarter were in line with our internal projections. We also saw progress from management initiatives and positive trends in each of our segments. Our university saw a marked improvement in retention in the first quarter. We were recognized for our continued leadership in serving military and veteran students, as Military Times rated both AIU and CTU among the best business schools for veterans, with CTU being ranked as the #1 online institution for veteran students. Three, our Career Schools -- Le Cordon Bleu, health and design and technology are trending positive on both placement and retention rates year-over-year. Culinary continues to improve the relative mix of students enrolled in its associate degree programs, which was reintroduced just last year. Our international institutions continue to perform well, increasing starts, revenues and operating income in the quarter and are strategically well-positioned for market expansion. Furthermore, during the quarter, our international group continued to integrate the operations of ESC Chambéry, another elite selective admissions business school in the French Alps, incorporating it into our Paris-based INSEEC Group of schools. We also expanded the use of adaptive learning technology at AIU and CTU as part of our personalized learning platform. The initial signs are promising in terms of how this will advance the science of learning and teaching to the benefit of our students and faculty. We are in full rollout within the University segment. Our Career Schools also have begun piloting adaptive learning, as we continue to increase the scale and scope of this personalized learning technology, leading others in the industry. Now we have more than 8,000 students, who have taken at least one adaptive learning course, spanning subjects such as Math, English, History and Business. Our Transitional Schools performed in line with projections. These schools continue to meet their commitment to students, while in teach-out, and retention rates increased from a year-ago quarter. Lastly and very importantly, we're in the late stages of finalizing our plans to rightsize and reengineer the domestic side of the company, which also is essential to rebuilding and redefining the culture of the company. Let me elaborate a little bit more about these efforts to rightsize and reengineer the organization. As a result of an intense 6-week operational review, we have established some critical initiatives for this fiscal year, with full year benefits in 2014. I believe that nothing is more important for the near-term turnaround in growth prospects at Career Education than rightsizing and reengineering the organization. It is the process by which we will drive operational efficiency, streamline the organization and rebuild our culture. We are laser-focused on these combined initiatives to rightsize the company for the duration of 2013 and beyond. It is foundational to our success that we execute and leverage these efforts to do the following: realign the existing infrastructure with current and expected student population levels; improve the efficiency of our business systems, procedures, processes; and rebuild our culture and create an organization focused on academic excellence for the students we serve; integrity and professionalism for the workplace we create; and operational efficiency across our domestic footprint. We believe the goals we have set for ourselves are achievable if we execute as an organization and will result in a material financial impact in 2013 and beyond. Our targets are clear and the return will be significant. We expect to achieve permanent cost reductions of $25 million or more for 2013. We expect to implement the rightsizing and reengineering processes in the second half of this year with the majority of actions completed before year-end. In conclusion, while our first quarter financial results generally reflect the year-over-year declines being experienced across much of the sector, I see signs of progress and I've tried to share many of them with you today. We're continuing to make progress on our legal matters as well, and I'm optimistic we'll get those issues behind us. We also are doing the right things in terms of operational execution in a variety of areas, and seeing positive trends as a result. In my first month with the company, it has only reinforced my belief that we have assets that can perform well, strategies to reposition us and processes and plans that will rightsize and reengineer the organization and rebuild our culture for success. Thank you. I will turn it over to Colleen to discuss further details on our results for the first quarter. I look forward to answering your questions at the conclusion of her remarks.