Greetings, and welcome to the Plug Power 2012 First Quarter Financial Results. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Ms. Cathy Yudzevich, Manager of Investor Relations for Plug Power. Thank you, Ms. Yudzevich. You may begin.

Good morning. Thank you for joining Plug Power to discuss our 2012 first quarter results. Andy Marsh, CEO; and Gerry Anderson, CFO, will be on this call today. This call will also be archived on our website at plugpower.com in the Investor section under presentations. This conference call will contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including, but not limited to, expectations regarding revenue and product orders for 2012. These statements are based on current expectations that are subject to certain assumptions, risks and uncertainties, any of which are difficult to predict, are beyond our control and that may cause our actual results to differ materially from the expectations in our forward-looking statements. We encourage our listeners to refer to our SEC filings for a complete recital of our Safe Harbor statement, as well as other risks and uncertainties discussed under Item 1A Risk Factors in our Annual Report on Form 10-K for the fiscal year ended December 31, 2011, filed with the SEC on March 30, 2012. Plug Power does not intend to and undertakes no duty to update any forward-looking statements as a result of new information or future events. At this time, it is my pleasure to turn this call over to Andy Marsh.

Thank you, Cathy. Good morning, everyone, and thank you for joining our call. I'd like to jump right in to our first quarter performance and begin today's call with a discussion of our order shipments. In the first quarter, Plug Power shipped 299 systems, representing $8.2 million in invoice value. At the end of the first quarter, Plug Power also had approximately $7 million in total deferred revenue, inclusive of $2.4 million deferred for the first quarter shipments, which Gerry Anderson will be explaining later in this presentation. Many systems in the first quarter were delivered to current customers, including BMW, Sysco Philadelphia, Wal-Mart and Wegmans. Several new customers also received their first shipments such as P&G - Pinesville. The size of our new customer fleets helped underscore the commercial scale of this market opportunity. For example, in the first quarter, Kroger - Compton's brownfield facility completed conversion of 161 trucks to GenDrive systems. The conversion included the removal of all batteries, elimination of the battery room and the installation of the fuel cell system in each of the forklift trucks. Air Products partnered with Plug Power to install the hydrogen infrastructure to support our GenDrive products. The strong mix of both greenfield and brownfield customer sites also highlights at the core strength of our value proposition. Productivity improvement is making economic sense for both new and existing customer facility. Overall, these systems contributed to Plug Power's growing fleet deployment. Today, Plug Power shipped over 2,200 GenDrive systems, logging over 6.5 million hours of run time. We're also on track to meet our target of shipping $40 million of revenue in 2012. Order traction so far this year has been slower than expected, approximately $5 million including the agreement with Lowe's. We see significant pickup with our present customer base…

Thank you, Andy, and good morning, everyone. For the first quarter of 2012, our product and service revenue was $7.3 million, representing a 45% or $2.2 million increase over the prior year first quarter with a comparable expansion in units shipped of more than 100%. In explaining the parent disconnect between revenue growth and shipment volume growth, I'd like to spend a few minutes talking about our deferred revenue and its impact on both our reported revenue and gross margins. As Andy noted earlier in our discussion, the amount invoice for quarter 1 shipments was $8.2 million, and $2.4 million of that revenue has been deferred to the balance sheet and will be recognized when certain contingencies are fulfilled or services are rendered under extended warranties. Approximately $2 million of the deferred revenue from this quarter's shipments will be realized as the units are commissioned and we have completed all of our installation services and reporting requirements for payments under the 1603 grant-in-lieu of credit program. The remaining portion of the deferrals for the quarter pertain to the fair market value of extended warranties included in the selling price to customers who have opted to purchase more than a one-year warranty. We ended the quarter with a total of $7 million in deferred revenue on our balance sheet, resulting from the net difference of the $2.4 million of new deferrals in the quarter, less the release of $1 million of previously deferred balances. One last comment I would like to make regarding our revenue recognition policies is the timing impact on gross margin. While we defer revenue in accordance with our revenue recognition policies, more fully explained in our filings with the SEC, which we encourage you to read, we recognize the full cost of unit shipped in the quarter…

[Operator Instructions] Our first question is coming from Philip Shen of Roth Capital Partners.

I'd like to ask about backlog at the end of Q1. Can you give us a sense for what it was?

Sure, Phil. The total value of our backlog at the end of the first quarter was $28.6 million in invoiceable value and about 78% or a little bit more than $22 million of that backlog is expected to ship in 2012.

And can -- you used to provide that in terms of units as well, what was the backlog in terms of units?

The total units in the backlog is 1,707 and about a little more than 1,300 of that units are scheduled for 2012 delivery.

Great. And then you kind of talked about your -- Andy talked about a $40 million target for revenue. You had other items in your guidance last quarter. Are you reiterating your guidance or can you give us a sense for what the current outlook is?

Yes. I think, Phil, we are sticking with our guidance, and what we're looking at is roughly in the range of $40 million for product and service revenue for the year and about $2 million of R&D contract revenue.

Great. And in terms of the gross margin, target, does that still stand at 10%?

Yes, we are looking for the full year to be somewhere in the 10% range. And if you remember on that, we do expect to exit 2012 with a much higher gross margin as additional design changes and cost-downs are implemented later this year.

Right. Good. And then, let's maybe talk about the pricing environment. Have you guys been able to win business without cutting pricing? Give us a sense for how that's shaping up.

I don't want to say too much here, Phil, but let's say it's better than I expected, and that was positive. Better than actually our projections.

Great. And frankly, when we run our numbers in terms of greenfield IRs for your customers, they range between like 50% and 100%. I think they're pretty attractive. So I guess you've already answered my next question in terms of do you actually have room to kind of use pricing to improve margins?

It appears that our models probably have been conservative on pricing.

Okay. And on the supply side of hydrogen, can you help us understand or give us an update on whether or not they provide -- hydrogen providers are producing their monthly infrastructure costs?

I would say, Phil, that I have not seen a dramatic change since we last talked in March.

Okay. And going into March, you had seen some...

I would say this, that we've-- I'd say that I don't want you to think there's nothing going on, there's no activity ongoing. There has been work where I would say where we've seen the hydrogen companies talking to, now called, the more manual labor activity associated with these in low-tech aspects of these distributions, i.e., running piping, portions of the fueling stations where they've been talking with partnering with smaller companies to do that work to help drive down their costs, but we haven't seen the impact of their discussions in our pricing yet.

Okay. That's helpful. Can you highlight for us, in your backlog, perhaps the mix of a greenfield versus brownfield installations? And how do you see this evolving over the near term?

It's about 60% brownfield at the moment, Phil, and that's off of my head. I probably need to go run it exactly, but when I look at it, if I take a step back, companies like Wal-Mart and p&G are mostly brownfield-type activities. Much of the activity we talked about today, the Lowe's is a greenfield, but everything else is brownfield-type activity. So it's somewhere between 50% to 60% brownfield.

That's helpful. And then one last question, if I may, and I'll jump back in queue. You mentioned Lowe's is now...

Phil, you know what, I should mention that. Part of it is to that, in many ways, some of these brownfields where the companies -- we talked about the auto industry and they're confronted with you want to build -- the auto industry had a great downsizing in their facilities and now they're in -- the facilities remain looking to go to 3 shifts, have limited space or confronted with you have to put in a battery, additional battery infrastructure, so even though it's a brownfield in many ways, building a battery room becomes an issue. And though it's "classified" as a brownfield, the battery room itself ends up being part of the value proposition.

Right. And makes your value proposition more compelling.

Makes it more compelling.

In terms of Lowe's, you gave us some nice details there about having a Master Agreement and how you're going to Rome, Georgia. Can you give us a sense for the volumes going to Rome? If you mentioned them, I didn't catch them.

Phil, it will be initially around 175 growing to about 250.

Great. And then for the Master Agreement with Lowe's, is this agreement only for new sites that Lowe's plans on putting in place or would it be for both greenfield and brownfield installations within the company?

Greenfield, brownfield.

That's fantastic.

General.

[Operator Instructions] Our next question is coming from Mike Cikos of Sidoti & Company.

Just a couple of questions for you, coming off one of Phil's questions regarding the number of units we're expecting. So you said that about 1,300 units are scheduled for delivery in 2012. Is that just out of the backlog? Do you expect to ship more units than just the 1,300?

Yes, we do. We expect some of the orders that are in our pipeline right now will close with expectation to deliver in 2012.

Okay. And then on the fourth call, there was talk, I guess the units that you were looking ahead as far as the number was about 2,300. Are you still targeting that number then or has there been a reduction or an increase at all?

We're still right now targeting about 2,300 units to deliver in 2012. And as we mentioned, we have some in our sales funnel right now that are expected to close with customer expectations to deliver this year.

Okay. And in the...

We probably, Mike, have the healthiest funnel we've ever had.

Okay. That's very helpful then. With the prepared remarks, I guess there were 2 things I wanted to just get some more clarity on. Did you say that the order traction to start off the year was slower than expected?

It was. And I think that -- I'd say a couple of items came into play. I think we're -- we have about 3 or 4 customers who are critical and their buying patterns are more geared towards the second half of the year and I think that has slowed items down. We had a couple of accounts where our main contact changed out and we've had to work through a few items. But when I look at where we are with some new names and some old names, I'm pretty pleased that we're going to have a very good year.

With the 3 or 4 critical customers who tend to buy bigger in the second half, I mean, is it more so than what it's been in previous years?

We're beginning to. Mike, when I think about this business, for this company, we went through a phase where last year was really the year that we really started having real sales traction. And we have companies like Wal-Mart, Kroger, P&G, that combined we feel can make us a profitable company. And we see that their buying power alone and their interest in fuel cells alone, I should add Sysco to that, I don't know how I forgot Sysco, is enough to build a basis for this business to grow. So when you think about this business, we booked more last year than we've-- our bookings last year was 2x what we booked cumulative in the life of the company.

Okay, okay.

We're on that kind of traction, Mike.

I see. And with the IKEA deal through HyPulsion, when is it do you expect units to start shipping for them? Is that during 2013?

I have nothing in the forecast for our European joint venture this year. So I expect those units to ship in 2013. I see the European activity very much looks like Plug Power did in 2009. I think when I look at the meetings we're having, they are much better than the meetings Plug Power had in 2009, I think for 2 items. We're going in there as more Air Liquide as a $10 billion company selling this product and we're going in there with a established record here in North America where we can say, here are 35 sites who are using this technology.

I see. And the last thing that I wanted to ask, I think Gerry had mentioned it earlier, regarding the lower shipment volumes that were then targeted during this quarter were due to the customer request, which addresses the 3 to 4 bigger players who are holding off their orders now until the second half of 2012. But there were also, I guess, delays on Plugs in them from later-than-expected design launches.

Yes. So there's about $1.3 million in revenue value that we expected to ship in quarter 1. Roughly $800,000 of that was customers who, again, getting fueling station ready, having their facilities ready, they really just pushed it out several weeks, so we're going to deliver those units in quarter 2. About $500,000 of expected shipments are for design changes, which is basically just repackaging the guts of our engine into a casting. We had to get those castings from China and those castings have to be certified and spec-ed by the fork truck OEMs. That took a little longer than expected, so those units as well are shipping in quarter 2.

Okay. And I guess as far as the delays getting everything spec-ed, what was that a result of?

Basically, when we have a new design that's going into a different model fork truck built by the OEM, the OEM has to spec that GenDrive to operate in the truck. So we send the units to the OEM, they run them in their trucks, they do their test and they certify the units in their trucks. So that took a few weeks longer than we anticipated.

Okay. And just one more...

And Mike, I actually view that as a barrier for entry for competitors because it's not easy to do it as quick as Plug Power knows how to get it done.

Okay. All right. And just the last question for modeling purposes, just to verify the prepared remarks or reiterate, as far as operating expenses we're looking at for the remainder of 2012, it would be similar to what we saw in this first quarter?

That's correct.

Our next question is coming from the Gabriel Flores of Intervest.

It's actually Interinvest. We're shareholders of record of Plug Power and very proud to be so. I have 2 questions and then I'll jump back in the queue. First question, can you put a little bit more color on the kind of margins that each unit is generating at the moment, margin growth or margin compression and what factors go into expanding margins? And my second question is, can you talk a little bit to the possibility of further expanding business into Canada?

Sure, Gabriel, this is Gerry Anderson, so I'll take the first part of that question on the margins. So again, for the first quarter, and I think we've mentioned this in the past that the lower shipment volumes, our biggest challenge is covering the overhead structure of our business, which is primarily fixed. So you have about $4.5 million a year in overhead, so roughly $1 million, $1.2 million a quarter that has to be covered. So when you only ship 300 units, such as this quarter, it's hard to absorb all that. On the material and labor side, if you look at that as a contribution margin, we're positive on that aspect of our product shipping, and that's expected to continue to expand as we go forward as there are several design improvements coming out later this year as well as significant traction we have with our vendors in the supply chain on leveraging prices due to our higher volumes of orders from them.

Excellent.

Okay. Let me talk a little bit about Canada. And first, Gabriel, if you're in Toronto, I think it's the week of June 4, the World Hydrogen Conference, where Plug Power will be receiving an award for leading the hydrogen industry in commercialization at the conference, and we will be presenting at the Air Liquide booth. I will be on a panel discussing fuel cell technologies with people from companies such as Canadian Tire. We do have sales -- we have sales individuals who have been courting accounts in Canada. We have deployments already with a few Wal-Mart sites, Wal-Mart in Calgary, Wal-Mart in Cornwall, had a few more Wal-Mart sites on the drawing board, and we've been attempting to leverage that relationship into a -- and Wal-Mart's been wonderful. They've taken over 80 people through their facility to help promote our products. So I expect you'll see additional sales in Canada over the next 6 months.

Our last question is coming from Ali Motamed of Robeco.

Can you talk about the little accounting change and how that fits into your guidance? And it looks like we're deferring a little more than maybe we have in the past, yet we're were keeping our guidance. Can you talk about whether we should -- what we should be incorporating?

Sure, Ali. This is Gerry again. And it's not really an accounting change. I mean, it is what we have been following since 2010. And basically, what it amounts to, when we look at the bundled services that are included in a deal such as installation and training, providing information for customer to file for their tax credits, we have to render those services and fulfill those before we can recognize that portion of the revenue. So we had 3 rather large deals in quarter 1, which is more than what we have typically experienced that had significant contingencies tied to fulfilling those installation services and filing for the tax credits. So it's really nothing more than a timing issue. So I ship the units, I have to recognize the cost, but some of that revenue comes in when we file the applications and complete commissioning. We don't expect that to be a major barrier for us to achieve our $40 million of revenue. The other piece that's included in that deferred revenue though is when we sell deals to customers that buy extended warranties. That portion of the revenue, from a GAAP accounting purposes, has to be deferred and recognized over the warranty term. So again, depending on what customers sign up for extended warranties, that portion of the revenue would be spread out. But again, that would be incremental on top of the $40 million.

So to help, Ali, of that $2.4 million that was deferred in the first quarter, how much will we see as revenue this year?

Well, $2 million of it is tied to the installations and the commissioning. Then, over the $400,000, that's for extended warranties, you'll see maybe 10% of it.

So Ali, we're going to see $2 million. What kind of COGS are we going to see with that $2 million?

Well, when we recognize that $2 million, there's no COGS tied to it because I've already taken the full cost this quarter when we shipped the units.

So is that helpful, Ali?

Yes, that's helpful. Will we be having this big -- an even bigger effect though in the back half, right? I mean, this is a continual process, I guess, and will always be to a certain extent lagging the economic profitability by a few quarters?

Yes. There will be some. And again, it's dependent on what gets -- what we sign up for in deals with customers and it is part of the reason, Ali, that we try to provide that gross margin reconciliation table in our earnings press releases.

And so when you talk about gross margin guidance though, I mean, which gross margin are you talking about?

Well, we still expect in our actual GAAP financial statements that we will achieve positive for the year and we've targeted to be around 10%.

And so how much are you going to defer for the year of this revenue with no associated cost you think on that average? Because in the back half, we'll start having some big orders, right? In that period, we're going to be deferring a lot more. I mean, if we're deferring, let's say, 20% or so now, in the last couple of quarters, we're going to be putting up nice $10 million plus quarters.

Right.

And so we are going to be deferring $4 or $5 million that won't be recognized at 100% profit margin until next year?

Not necessarily. Again, it depends on some of the deals. We do have a few more deals that have 1603 filing requirements. That's usually 1 to 2 quarter timing delay. And then, those contracts where we do have customers with extended warranty, the value of what we sell the customer actually is increased for the value of the warranty. So we still have built that into our model, what we expect to receive on the actual unit sale. So the deferral does not impact our expectation to hit the $40 million of revenue.

And those extended warranties, they're generally quite profitable?

Our expectation is on the service side of our business that we will have a nicely profitable business as the installed base continues to grow and we have the obvious economies of scale of selling parts and servicing the aftermarket.

At this time, I'd like to hand the floor back over to Mr. March for any closing remarks.

Thank you for your questions. Before concluding this call, I'd like to remind you, our audience, that Plug Power's Annual Meeting will be held at the office of Goodwin Proctor in the New York Times building, 620 8th Avenue in New York City on May 16 at 10:00 a.m.. Thank you for joining the call today.

Thank you. That concludes the teleconference. You may disconnect your lines at this time. Thank you all for your participation.