Thomas Baltimore
Analyst · Raymond James.
Yes. It's a great question, Bill. I think it's another benefit of having a large organization and having a portfolio of scale. The men and women on our asset management team have just done a phenomenal job. Look, the hospitality business that we all love and admire, we never closed, right? We're open 365 days a year other than a natural disaster. Obviously, we get a global pandemic that none of us planned for. So we had to work tirelessly with all of our stakeholders, trying to find the right balance to close down. Obviously, we've shut down or suspended asset, 85% of our rooms, could not be prouder of the interface between our asset management team and our various operating, whether those are the brand partners or whether those are the independent management companies and we have eight across our portfolio. At the same time, we've now made the pivot to begin the reopening process.So we have work plans. Again, developed in conjunction with our asset management team and our local operating partners, we look and try to anticipate what are the current state and local government regulations? When do we think they're going to begin to relax? We can be up and running in those situations in a matter of days, and that's not weeks, but days. But we also have to make sure that we've got visibility into current demand, what's on the books, what's in the pipeline, how do we think the ADR. We have to rightsize because we're not going to reopen at full capacity. So you have to stage as to when and how you're going to bring employees back to make sure that it makes economic sense. That's a little more complicated, as you would imagine, on the union side. But I would say that our union partners have recognized the difficulty of the situation given the fact that many of them have significant reserves available through the health and welfare.We've also been accommodating to work through those types of issues. Of course, the government, the government programs are providing unemployment on steroids has also been helpful. So the good news is that people are getting bridged. None of us can go forever without revenue across industries. But I do think that we are as a nation beginning this reopening process and every city will have its own time line. Obviously, the drive-to markets, strong demand in South Florida in Key West, where obviously, we are well represented. In parts of California, we think, obviously, strong drive to Orlando. So all of this fits together, where there's still going to be a lot of demand, there will just be certain markets that certainly are going to be tougher to figure out and probably will be delayed. And I think New York, again, it's going to be the most likely scenario there.