Todd Morgenfeld
Analyst · Mark Mahaney from RBC. Your line is open
Thanks, Ben. I want to give some brief color on the trends that we saw during the third quarter as well as to provide an informal outlook for both revenue and costs going into Q4. I'll begin with a quick summary of the headlines and then we can go into more detail. As Ben mentioned, we grew overall revenue 58% year-over-year, we also generated a positive 21% adjusted EBITDA margin. Monthly active user growth remained strong with all major regions once again growing in the double digits. We did experience a modest monthly active user uplift at the end of the quarter related to iOS 14 updates. Younger users in particular turned to Pinterest to find inspiration for customized backgrounds. We estimate this single use case drove an incremental 4 million monthly active users globally. Looking ahead, we expect these 4 million MAUs are more likely to churn in Q4 given the digital wallpaper is a relatively transient use case. Additionally, we expect our business to maintain its momentum in Q4, with revenue growing around 60% year-over-year. We saw much more demand for advertising services than we expected in Q3. There were three primary drivers of this strength. First, the investments we've made over the past year in technology, and then sales coverage are continuing to pay off. And the returns exceeded our expectations in Q3. Over the past year, we've invested in conversion optimization or OCPM ads, shopping, ads, and auto bidding to help diversify our advertiser base, and we also expanded our sales team in Western Europe to monetize their engagement there. These investments continue to pay off. Specifically, auto bid was a meaningful contributor to the strength in Q3, especially for small and medium sized businesses. And their international business grew 145% year-over-year now representing 16% of total revenue, up from 10% of revenue in Q3 of last year. Given the enormous opportunity ahead of us, we’ll continue to invest opportunistically to best serve pinners, merchants and advertisers. The returns from these investments may not always be linear, but we do believe we have a strong roadmap ahead in 2021 and beyond. Second, beyond our own investments, the macro environment is very supportive in Q3. Advertising demand improved overall, and we saw both brand advertisers and large retailers that have paused spend in Q2 returned to our platform. We also saw continued strength in the conversion oriented small and medium sized advertisers who gravitated to Pinterest in Q2 because of the native, commercial intent of our users, and because of the on-going secular shift toward e-commerce that has been accelerated by the COVID crisis. Our sales team was able to lean into these favorable conditions in Q3 helping to introduce advertisers to new tools and features, and operating with high efficiency overall. Our go-to-market effectiveness has also been bolstered by the unique insights that we're able to provide to advertisers. Advertisers increasingly depend on these insights to understand the leading indicators of consumer demand in this environment, which earns us both mindshare, and outspend. Third, we continue to benefit from marketers who are prioritizing positivity and brand safety. Advertisers tell us that Pinterest is brand safe relative to other consumer internet platforms. And we've benefited from this in Q3. Though, it's still not clear how sustainable this trend will be, particularly after the U.S. election is over. Turning to our informal outlook for Q4, I want to provide some color here as well. We expect that our momentum will continue in Q4 as many of the Q3 drivers persist into the holiday season. These include the positive trends driven by our investments in conversion and shopping ads, automation and international sales coverage. There are also two external unknowns that could impact our business. First, the impact of the COVID situation remains hard to predict both on user engagement patterns, as well as on advertiser demand. In addition to on-going uncertainty related to continued disease spread and lockdowns across the globe, our visibility into Q4 is further limited by uncertainty about the impact COVID will have on seasonal engagement and ad spend. Pinners may likely plan for the holidays differently, and it's hard to know how marketers will respond to these changes. The second unknown is the tailwind we've experienced from the advertiser boycott of social media that began in July. On one hand, this group of advertisers accelerated their spend on Pinterest in Q3. On the other hand, the attractiveness of a positive brand safe consumer platform may wane somewhat after the U.S. election cycle is over in November, so some of that spend may wane too. To be clear, we think the positivity of Pinterest is a long term competitive advantage for many reasons. But it's just difficult to predict near term advertiser behavior, particularly in an election season. Finally, our current understanding of how both of these unknowns will play out is limited given the Q4 advertiser demand is typically back end loaded in the quarter. Finally, before opening it up for questions, I want to touch briefly on expenses. We continue to navigate a more remote working environment while maintaining investments in the long term strategic priorities of the company. We took the steps to end a future lease obligation for the company during the quarter. To put a finer point on this, we believe a more distributed workforce will give us the opportunity to hire people from a wider range of backgrounds and experiences. In Q3, we grew headcount 19% year-over-year at a similar pace to last quarter. As we look to Q4, we expect to modestly grow total non-GAAP operating expenses compared to the third quarter. We will continue to invest in our key strategic priorities, including content, engagement, advertising, diversification, and shopping. Thank you to the teams at Pinterest, our advertising partners, and all the people that come to Pinterest to find inspiration. And with that, we can open it, open it up for questions.