Danny Yu
Analyst · Abacus Securities from the Q&A box
Good afternoon, everyone. Allow me to present PLDT's first quarter performance, covering key results and business highlights. Our net [Technical Difficulty] slightly up year-on-year. On a gross basis, our revenue reached PHP 53.4 billion, up 2% from last year. EBITDA grew by 2% to PHP 27.9 billion, driven by continued strength in our fiber and ICT segments, coupled with prudent cost management. Telco Core income was recorded at PHP 8.8 billion, down 6% year-on-year, reflecting increased depreciation linked to recent strategic investment in network infra, coupled with related financing costs. Core income was steady at PHP 8.9 billion, driven by Maya's positive earnings contribution as it turned profitable this quarter. As we move forward, we will continue to pursue steady revenue growth, disciplined expense management, asset monetization, and prudent capital allocation. Net service revenue growth reflects stable demand across our key business segments, mobile data, fiber, corporate data, and ICT. Starting with Home, revenue rose by 4% year-on-year to PHP 15.2 billion, thanks to continued fiber demand. Fiber now accounts for 97% of Home revenues, up from 92% in 2024 as we steadily migrate legacy subscribers. In enterprise, total revenue remained steady at PHP 11.9 billion year-on-year with a slight 1% uptick in corporate data and ICT revenues. Within this segment, ICT stands out, growing 16% year-on-year to PHP 2.2 billion, now accounting for over 22% of enterprise revenues, up from 19% a year ago. Although our connectivity business is navigating a transitional phase, we are actively building a pipeline of new opportunities by leveraging our emerging technologies. Lastly, on mobile, revenues were down slightly at PHP 21.3 billion due to lower packet Wi-Fi usage as customers shifted to smartphones or fixed data access. Some prepared packages available in the first quarter of 2024 were also adjusted, leading to less headline growth but better fundamentals. We're also encouraged by rapid 5G adoption and a steady rise in data traffic, which point towards improved monetization and growth moving forward. Mobile data, fiber, corporate data, and ICT, which now account for 89% of total revenues from 88% in 2024, continued to expand, offsetting legacy revenue declines. Excluding legacy services, net service revenues grew by 2%. Now let's take a closer look at Home segment. Home revenue rose 4% year-on-year, reaching PHP 15.2 billion. This growth was mainly driven by fiber, which posted a healthy 7% increase to PHP 14.7 billion. Our shift from legacy to fiber is progressing well, with fiber now representing 97% of total home revenues, up significantly from 92% in 2024. We also added 101,000 net new subscribers this quarter compared to negative net additions a year ago. This improvement came from stronger network coverage and expanded port availability from recent investments. ARPU remained stable at around PHP 1,493, reflecting our success in bundling high-value products while managing churn effectively. Our churn rate of less than 2% remains among the lowest in the industry. Looking ahead, we will continue to expand our fiber footprint with targeted initiatives and diversified offerings. Turning now to Enterprise. The unit delivered steady results with total revenues at PHP 11.9 billion. Corporate data and ICT, on the other hand, improved by 1% to PHP 8.8 billion. This growth was tempered by the impact of lost connectivity as the industry shut down last year. That said, [indiscernible] business continues to perform well, growing at 16% compared to the same period last year. Managed IT services expanded 101%, cyber security services rose by 69%, credit scoring by 48%, and data center colocation revenues jumped 37%. As a result, ICT now makes up over 24% of our enterprise revenues to 19% a year ago. We're working on new opportunities, leveraging on [Technical Difficulty] network application programming and [Technical Difficulty]. Additionally, the recently activated Asia Direct Cable further strengthens our competitive advantage, enhancing international capacity and network resilience for enterprise customers. Turning to the individual segment. Total revenues came in at PHP 21.3 billion, down slightly by 1% year-on-year as we continue to see customers shift away from packet Wi-Fi towards smartphone-based data usage. Mobile data revenues, on the other hand, were stable at PHP 18.8 billion, impacted partially by the termination of long validity offers that front-loaded revenues in the first quarter of 2024. Despite relatively flat revenues, underlying trends remain encouraging. 5G data traffic surged 81% year-on-year. 5G device adoption also showed robust growth, up 60% quarter-on-quarter. The ongoing shift to 5G has significantly improved our network efficiency and freed up additional LTE capacity, resulting in a better overall customer experience. We expect this increased 5G adoption and improved network efficiency to help stabilize revenues and drive future growth in the individual segment. PLDT delivered PHP 27.9 billion in EBITDA for the first quarter of 2025, a 2% increase year-on-year, demonstrating our ongoing efforts in managing costs while maintaining a resilient revenue base. OpEx, including subsidies and provisions, declined by PHP 300 million to PHP 86.1 billion, reinforcing operational discipline. Our EBITDA margin remains strong at 52%. Telco Core income was at PHP 8.8 billion, lower by 6% year-on-year, mainly due to increased depreciation from network expansion and associated financing costs. Our core income, on the other hand, held steady year-on-year at PHP 8.8 billion, supported by Maya's positive contribution. A key highlight this quarter is Maya turning profitable, marking a significant milestone. Maya contributed PHP 127 million in net income, a clear turnaround from prior year's losses, powered by robust loan growth, strong momentum in deposits, and increased payment volume. Now let's move on to CapEx and our debt profile. For the first quarter of 2025, our CapEx stood at PHP 10.8 billion, lower compared to last year, resulting in a reduced CapEx intensity of 20%. This lower spend is partly due to timing as a significant portion of our project completions will occur in the second half of the year. Our CapEx guidance for 2025 is adjusted slightly to PHP 68 to PHP 70 [Technical Difficulty] to improve our quality of service. While we work on increasing CapEx, we are committed to deliver greater outcomes through efficient use of capital and strengthen negotiations with contractors and suppliers. Let's review our debt profile. Our net debt at the end of March stood at PHP 270.7 billion, resulting in a net debt-to-EBITDA ratio of 2.48x, slightly improved from 2.52x at the end of 2024. Our debt maturity profile remains well balanced, with 52% of total debt maturing beyond 2030. The average debt maturity stands at 6.5 years. We maintain prudent risk management. Foreign currency exposure remains low, with just 5% of total debt unhedged. Importantly, PLDT retains investment-grade credit ratings of BBB from S&P Global and Baa2 from Moody's, underscoring investor confidence in our financial health. Looking forward, we remain committed to generating positive free cash flow by 2026 and continue working towards reducing our leverage, targeting around 2.0x net debt-to-EBITDA ratio over the medium term. Now I'd like to shift gears and share some exciting developments from two of our key growth drivers beyond traditional Telco. One is VITRO, our state-of-the-art data center business, and Maya, our fintech driver, both continue to demonstrate strong momentum and reinforcing PLDT's commitment to innovation and digital leadership. Our VITRO data centers, particularly our newly energized hyperscale facility in Santa Rosa, represent a major strategic step positioning PLDT at the forefront of Philippines' digital infra landscape. Now let's watch this short video to give you a closer look at VITRO Santa Rosa and why we believe it is very essential in all this supporting the [Audio Video Presentation] The world as we know it is changing. Scaling, moving in hypergrowth a robust restructuring of every aspect of our lives through artificial intelligence, keeping in step with the Philippines' move to be the next digital destination of the region. This year, VITRO Incorporated unveils the Philippines' first AI-ready hyperscale data center, VITRO Santa Rosa, designed to power tomorrow's digital demands. VITRO Santa Rosa celebrates an impressive 50 megawatts of power capacity. This immense power ensures unparallel performance for enterprises, hyperscalers, and AI workloads alike. With a Tier-3 certification, VITRO Santa Rosa guarantees a 99.99% service level agreement that's true reliability you can count on. It's resilient power, cooling, and connectivity ensure your mission-critical operations never miss a beat. At its core lies a diverse network infrastructure equipped with a triple route domestic fiber network. VITRO Santa Rosa ensures continued operations with the longest latency and maximum resilience. Step into a thriving digital ecosystem where enterprise, cloud, and AI data seamlessly connect and synergize, where everything your business needs is within reach, and let your data takes center stage. And with it's AI-ready infrastructure, VITRO Santa Rosa is prepared to unlock the true potential of artificial intelligence. Hosted in VITRO Santa Rosa, ePLDT is the first to bring NVIDIA-powered GPU servers to the Philippines. ePLDT can now offer GPU as a service boasting of enhanced security and reduced latency ideal for critical AI tasks that require fast response times. With ePLDT's GPU as a service, enterprises and government agencies can access powerful computing on a pay-per-use basis, making AI adoption faster and cost-efficient. From training complex models to powering real-time applications, VITRO Santa Rosa is where AI thrives and connects to the rest of the country. Connected to the country's domestic and international fiber network, VITRO Santa Rosa serves as a gateway to the rest of the Philippines and the world. VITRO Santa Rosa isn't just a data center, it's the home of AI and hyper connectivity, carrying the digital future today. True infrastructure reliability, true AI capabilities, a first for the Philippines. This is VITRO Santa Rosa. As you have seen in the video, VITRO Santa Rosa represents a significant step forward, not just for PLDT but also for the Philippines' broader digital ecosystem. Officially inaugurated last month by President Marcos, this pioneering facility highlights our commitment to powering the nation's digital transformation. During the inauguration, President Marcos underscored that in today's world, data has become as essential as water and electricity. We emphasize the critical importance of continuously strengthening our data infra, particularly with safeguarding sensitive and confidential information. VITRO Santa Rosa is uniquely positioned to meet these demands, significantly enhances our ability to support the nation's digital growth. I'm also pleased to share another strategic infra milestone, the recent launch of the Asia Direct Cable. This new subsea cable spanning 9,400 kilometers significantly enhances PLDT's international connectivity. With a substantial 27 terabits per second capacity, the Asia Direct Cable offers unmatched low-latency connections, particularly between China, Hong Kong, Singapore, Thailand, Vietnam, and Japan. This further strengthens PLDT's position as the country's largest fixed-line network provider with the most extensive set of international gateway facilities. For PLDT, the investment translates to strategic advantages ensuring faster, more reliable, and direct access to our state-of-the-art facilities such as VITRO Santa Rosa. In short, the Asia Direct Cable is more than impact. It's a core enabler of future revenue growth, service reliability and market leadership. Now let's turn to another key growth engine, Maya, our fintech driver. Let me start by framing what makes Maya uniquely positioned for sustainable growth and profitability. The short answer is it's a unique all-in-one ecosystem that combines payment, banking, lending into a seamless platform for both consumers and businesses. This integrated model creates efficiency, scale, recurring engagement, which not only accelerates our growth but also strengthens our pathway to continued profitability. We believe that this comprehensive ecosystem gives Maya a clear structural advantage enabling it to capture long-term value while continuing to deliver innovative, inclusive financial services to millions of Filipinos. I'll now take you through Maya's performance for the first quarter of 2025. Here, you will see how this ecosystem approach continues to drive results across deposits, lending, payments, and customer engagement. In the first quarter of '25, Maya achieved positive net income. This marked its first full profitable quarter, a key milestone for its growth momentum. Maya continues to lead as both the #1 digital bank and the #1 merchant acquirer in the Philippines. The company has seen impressive momentum across key metrics. 6.8 million bank customers, up 88% year-on-year, reinforcing Maya's position as the most adopted digital banking platform in the country, 1.8 million borrowers, doubling year-on-year, driven by strong credit demand and AI-powered digital lending, PHP 44 billion in total deposits, representing a 49% year-on-year increase and maintaining Maya's leading deposit market share among digital banks. And finally, PHP 120 million in cumulative loans disbursed since inception. On the payment side, Maya also retains the largest market share in card acquiring transactions, reinforcing its leadership in both online and in-store merchant payments. This potent combination of scaling adoption, growing credit, healthy deposits and profitability reflects Maya's unique position as the Philippines' leading integrated digital banking and payments ecosystem. Now let me break down Maya's banking performance in more detail. The bank continues to see strong growth in consumer deposits, which reached PHP 44 billion by end of March, representing a 49% year-on-year increase. This is a clear indicator of user trust and consistent engagement on the platform. Since 2022, deposits have nearly tripled. Alongside this, Maya has also scaled lending significantly. In the first quarter of 2025 alone, it disbursed PHP 28 billion in loans, bringing total disbursed since inception to PHP 120 billion. Now loan book quality remains solid. Maya's loan outstanding balance stood at PHP 21 billion at the end of March, with asset quality well managed. Its NPL ratio was 3.8% below both digital banking and broader industry averages. All in all, Maya is not just growing. It's also do so responsibly with strong fundamentals in both deposit and credit performance. Maya's growth story isn't just about selling products. It's also about deepening engagement and creating a platform that enables our partners to access a tech-savvy, highly engaged customer base. In the first quarter of '25, Maya expanded its consumer platform through high-impact collaborations across lifestyle, entertainment, and insurance. Some examples include the following: the integration of PAL Mini application within Maya that offers users a more seamless travel and loyalty experience. Maya now provides accessible insurance products directly in the application through Singlife. All through our partnership with Pepsi-Cola, Maya is enabling both payment processing and working capital loans for their network of more than 200,000 sari-sari stores and distributors, partnered with ABS, CBN, and GMA for Pinoy Big Brothers celebrity edition. This campaign drove a 3% increase in viewership compared to previous seasons and significantly boosted in-app user activity via interactive voting features. Maya is also seeing strong traction in consumer credit. It has issued approximately 200,000 credit cards since its launch in August of 2024. These moves strengthen Maya's position not just as a fintech and digital bank, but as a daily financial partner, helping Filipino spend, save, invest and borrow. Now before we close out, I'd like to share some updates on sustainability as we continue to expand our efforts to embed this in our business. During the quarter, PLDT and Smart enacted biodiversity policies that commit to no net deforestation and no net loss in forest cover. As we roll out our network facilities, these policies ensure that we comply with environmental regulations and do not negatively impact the environment and local communities. PLDT and Smart continued to strengthen initiatives to keep our customers safe and protect children online. This includes access to malicious content. With the election of PLDT to the Governing Council of the Philippine Business Coalition on Women Empowerment and of our Chief Sustainability Officer to the Board of Trustees of the Global Compact Network Philippines, we have new opportunities to collaborate with like-minded institutions and champion sustainability in business. Now that concludes our prepared remarks for PLDT's first quarter performance. At this point, we would be happy to open the floor for your questions.